Excellent selection of frames and service. 3rd generation family owned and operated business. I…read morehave been getting my glasses from Springfield Opticians since I was in grade school... along time ago! Choose a local business for all purhases instead of a national chain.

3 rd time ive been in for safety glasses supplied by my company. All 3 times theyve been wrong and…read morethe ladies in the office seem to really have no want to make things right..not in any sort of speedy fashion anyway. I MUST wear safety glasses at work. Inside and out side and my prescription HAS NOT WORKED. I just went back to try and correct my 3rd pair today and was told I need to bring in my old pair:/ because they dont have on file what my last years scrip was. GET IT TOGETHER! You dont have my last years eye scrip?!?. Needless to say. Ill be choosing an optometrist thats a few miles further to see if they do a better job. Strike 3 your out!

I have been a patient of Michael Allodoli for over 15 years. I travel a lot and so on occasion, I…read morehave used other eye care center. Each every time I go to Broomall Eye care, I get the right prescription! This may sound obvious; but trust me, I have had many bad experiences on the road. Recently, my wife came along for my visit. Dr A also looked at her eyes to see what he could diagnose. My wife has had eye trouble for years astigmatisms, retina/macula problems. Dr A advised her to see a cataract surgeon as he thought there was no other damage that he could assess. Long story short, my wife went to a recommended specialist and she now sees better than she has in many years. Dr A is a great Dr. I highly recommend his services. Unassuming, quiet and humble but very professional and knowledgable. Great Dr! And, yes, my glasses are the right prescription and work great!

This was such a relief I had multiple cast Iron chips lodged in my eye from a grinder and he was…read moreable to get them out quickly and painlessly I went here for the mere fact it was the only place open after work but I'm glad I did I was ready for work the next day when I could have gone blind. I really felt like it was a human to human experience and not just a business transaction I can't thank him enough sometimes people show that there is still good in this world

This was the best experience I've had in a long time. From the moment I walked in the door this…read moreplace and the employees are so warm and welcoming. The receptionist was kind and professional and answered all my questions then the tech was great and very good with my questions. Then Dr.Vigdal was the best eye dr. I've seen in years. She took her time with me and was down to earth. Then I seen Patrick he explained everything about my insurance and what they covered and helped me pick out a great pair of glasses. This will be my new eye dr for life. Thanks all for the lovely experience.

I had a wonderful experience at my first appointment today. What is usually a dreaded experience…read morewas very easy and pleasant. The appointment didn't take too long.

So pleasant. Calm. Clean. Affordable. Zero pressure. Felt like I went back in time 20 years in a…read moregood way.

Great people that work here, very friendly and helpful. Dr Dalonzo was very thorough and sent me a…read morevery detailed follow up from my appointment that described all of my eye conditions. He corrected my prescription after one of the big nationwide companies messed it up several times. The selection of frames is smaller than the bigger companies, but really nice frames. I'll definitely be back!

Don't go here if you care about your vision(read why)!!!…read more I set up an exam an arrived on time. They took me back fairly quickly. After working with an assistant I was taken to the exam room. For some unknown reason their TV screen, which the letters you read back to the doctor are on, is not centered, its like 10 inches left of center!!! When I looked through the lenses I told the doctor that, because of the TV being off-center I was only able to see 3 of the 5 letters on the TV, and my right eye had to compensate. This meant that my right eye was looking all the way left just to see the screen, which could impact the exam and the glasses/contacts you get. It took 3 or 4 minutes of explaining to the doctor what should've been simple. I told the doctor that he had to angle the lenses to face the TV since it was quite a bit off-center. I suspect a language barrier because it took him so long to understand. I left. I've never had an eye exam where I had to look all the way left just to see the letters. Every other exam I've had in my 51 years, the letters you read are directly in front of you and you didn't have to look all the way left and strain your eyes to see the screen. I also don't understand why they let the contractor leave without the TV being centered. I had to strain to look that far left. I wouldn't have left a negative review except that I wasted $10 on public transportation, as well as several hours, only for this to happen. I requested another doctor because they said there were 2 doctors in at the time. They refused to let me see the other doctor unless I did all this all over again and waste money on Septa and spent another 3 hours to get to and from there. The exam never happened, but I bet they fraudulently submitted a request for payment from my insurance for an exam that never happened. I have NEVER in my 51 years had a doctors office expect the patient to compensate so that they don't have to have the contractor come fix their mistake, or pay a new contractor to hang the TV correctly. Very unprofessional of them. Just pay the $80 to have it mounted correctly. It was only a 22-24" flatscreen, and could be corrected in 20 minutes.

I bought a pair of glasses that I really liked, but 6 months later the frame broke as I picked the…read moreglasses up off my desk. I had noticed small cracks in the frame but I paid no attention to them. I took them back to the store and they had another pair of the same frames so they popped the lenses in those and charged me $79. Looked for the cracks but there were none. I was OK with that. One month later the replacement frames broke again on the other side. Same cracks were present then that weren't when I got them. Took them back and was charged another $79 even though they were only a month old. Now I am seeing cracks starting to appear and the lens is cracking in the 3rd replacement pair. I am a senior citizen on a fixed income and glasses are expensive so I take very good care of them. I have been wearing glasses for decades and have never had a pair break. I have tried to contact Visionworks customer service but have not received any response. The only thing worse than the frames I received from Visionworks is the "customer service" from Visionworks. They do not stand behind their products, beware before you buy. I cannot recommend them

Great place! The staff is very friendly, knowledgeable and make you feel comfortable when speaking…read moreto you.

The doctor and staff are extremely helpful, kind and professional. Dr Cohn took his time with me…read moremaking sure I was taken care of. He corrected the wrong prescription I had been using for 10 years from my previous eye doctor. The difference in prescription is huge and extremely helpful. The staff was so kind in helping me choose my glasses and when working with my insurance provider. I will recommend going to this practice to everyone in the area. If I could give more than 5 out of 5 stars I would for sure!

Dr Z. and his staff, especially Nicole and Megan, are great! They did an updated and thorough job…read moreon my eye exam.

I was beyond impressed with how kind, approachable, and through Dr. Zhou was. He performed a…read morecomprehensive eye exam and talked me through what each part of the exam meant for my eye health. When we discovered some troubling eye results, he provided me with multiple solutions and made me feel at ease. I would recommend him to everyone!

This review has nothing to do with the doctors affiliated with this office as they are amazing and…read moreprofessional. What is not professional is the middle aged receptionist at the front desk. I was waiting for someone I accompanied to an appointment and overheard nothing but complaining from her to other staff members. I can blatantly tell that this person is a problem child as the other staff member kept telling her things like just ignore it, don't push an issue that's non existent etc. To top it off she said out loud she has a cold coming on and did not have her face properly covered with her mask at certain points. She also did not correct a patient that did not have their mask on correctly. This gentleman walked in and boldly stated what a joke it was that he had to wear that thing (mask). There was a patient that was pregnant in the waiting room. I would think that they would hold the people that greet their patients held to a higher standard.

Every time I go to this office it is a nice warm feeling Dr ronski and his staff are absolutely…read morephenomenal I've had my laser eye surgery done 20 years ago and it's still great and he still greets me like the first day my mother had her cataracts down there and now I have my father having his cataracts down there always a warm welcome always a warm goodbye staff is very helpful on the phone and in person

I previously wrote a review of VIVID in 2019, which was nothing but positive. I have now deleted…read morethat review and can say that this place is f'ing HORRIBLE. My most recent appointment at Vivid was on April 11th, 2023. It was for 3:00 pm. I was not taken back for my exam until after 3:45 pm. My husband's most recent appointment was on May 30th, when he needed an eyeglass exam and contact fitting. He also ended up waiting over 40+ minutes to be seen for his appointment. The doctor did the eyeglass exam but did not have the "brand" of contacts in stock to do his contact fitting, so he was told that they would order the contacts and finish the exam at a later date. He was told NOT TO FILL HIS EYEGLASS PRESCRIPTION until the contact fitting was complete, as it would possibly need to be adjusted further. So we paid, out of pocket, for an eye exam and prescription, that he could not use yet. On June 8th at 1:39 pm my husband called Vivid to ask whether the contacts had come in. He was told that brand was "on backorder" and could take up to 4 weeks. On June 26th at 4:30 pm my husband called Vivid again and did not receive a response. Cool. On June 30th at 10:16 am my husband called Vivid and was told to keep waiting - contacts still not on-site. (It's been a month now...) Cool, again. On July 17th at 5:02 pm my husband called and asked to talk to the doctor about options for different contact brands, as the waiting was absurd. We were told she'd call him back "before 6 pm" that day. She did not. On July 18th at 5:25 pm he again called Vivid and was told "yes, I see in your notes that you've been calling. I'll tell the doctor to call you back today." NO CALL BACK. On July 20th at 1:40 my husband called, again, and was sent to a voicemail saying it was outside of business hours and to leave a message. He did. On July 20th at 3:00 pm I called Vivid personally and was also sent to a voicemail saying it was outside business hours. I left a message, but again, it was not outside of business hours. On July 21st the doctor FINALLY called my husband back, saying she could see him the following Sunday for his contact fitting. Did she apologize for the nearly two-month wait? Did she apologize for all of the calls we placed and didn't receive a call back from? No, not once. On the day of my husband's appointment (today), she did not apologize for the runaround, yet again. I do not know how it is OK to keep a client who is paying completely out-of-pocket waiting nearly two months, and not calling them back once out of the how many times we called. The lack of communication and customer service at this place is beyond laughable. I'll be taking my business somewhere else, and so will my husband. I could spit with rage after dealing with them over this crap.

Last year I was in the market for new glasses. I wanted to make sure that there were no changes to…read moremy vision, so I made an appointment to see the optometrist. The appointment was very easy to make. The first appointment, I checked their website to see which VIVID Eyecare location was closest to me and I was able to make my appointment. When I arrived for my FIRST appointment, the wait was not long at all. I answered a few questions regarding COVID and a questionnaire regarding my health and insurance. At the time, I had NO insurance, so I would be paying out of pocket. The first portion of the exam, was going into the room (which was dark for obvious reasons) and sitting at the different machines to check the inside of my eyes. Afterwards, I sat in the waiting area to see the optometrist. Seeing the optometrist, she asked me questions about my health, such as whether or not my diabetes was under control and any medications I might. She was VERY NICE and easy to talk with. It took a few minutes and I had my new readings for glasses. Once I returned home, I had an email waiting for me with my next appointment ALREADY scheduled. THIS YEAR, I popped into my scheduled appointment. Very short wait to be examined. Updated the optometrist on diabetic medication and updated the readings for new eyeglass prescription. I paid out of pocket and it was only $140. And just like last year, I had an email waiting in my inbox with my scheduled appointment for 2023. I would recommend this location! Also it is inside of LensCrafter, so you can come out with your prescription and purchase eyeglasses right there.

My family and I have been going to Springfield Opticians for many years. Their friendly staff go…read moreout of their way to help you with whatever you need. Definitely recommended!

I have gone to this location for over a decade.. and I used to love it. I started to develop…read moresignificant flashes in my eyesight and went in to have it checked out. The doctor told me they saw nothing and there was a chance within the next 5 weeks my retina could detach. I ended up going to wills eye mid Atlantic retina for a second opinion.. I got diagnosed with Central serous retinopathy (CSR) where fluid builds up behind the retina in the eye causing vision distortion. When I went in for my follow up at Springfield opticians the doctor got angry. She was upset I had gotten a second opinion and basically told me I only have floaters and that I should just leave since I have another appt with wills eye.. (even though she had the report from wills eye in her hand. She didn't even care to read it..) Needless to say, if you're having serious eye issues I would be cautious.