After having disastrous results at Vision Works, I found the staff at Springfield Opticians to be…read moreprofessional, thorough when giving my eye exam, and addressing the issue with my astigmatism by giving me the correct lenses so I can see clearly, especially distance; something that Vision Works failed to do. Loved the large selection of frames, as well as having the option of having sunglasses attach to my eye glasses by way of magnets. Perfect!

Excellent selection of frames and service. 3rd generation family owned and operated business. I…read morehave been getting my glasses from Springfield Opticians since I was in grade school... along time ago! Choose a local business for all purhases instead of a national chain.

I have been a patient of Michael Allodoli for over 15 years. I travel a lot and so on occasion, I…read morehave used other eye care center. Each every time I go to Broomall Eye care, I get the right prescription! This may sound obvious; but trust me, I have had many bad experiences on the road. Recently, my wife came along for my visit. Dr A also looked at her eyes to see what he could diagnose. My wife has had eye trouble for years astigmatisms, retina/macula problems. Dr A advised her to see a cataract surgeon as he thought there was no other damage that he could assess. Long story short, my wife went to a recommended specialist and she now sees better than she has in many years. Dr A is a great Dr. I highly recommend his services. Unassuming, quiet and humble but very professional and knowledgable. Great Dr! And, yes, my glasses are the right prescription and work great!

This is a very nice optical shop. I was able to have an eye exam without an appointment one recent…read moresnowy Saturday afternoon due to cancellations. The staff was very accomodating and the selection of eye glasses is ample enough. They take all kinds of insurance plans and they went out of their way to try to find my coverage information despite me not having my Rx card with me. Highly recommend.

This was the best experience I've had in a long time. From the moment I walked in the door this…read moreplace and the employees are so warm and welcoming. The receptionist was kind and professional and answered all my questions then the tech was great and very good with my questions. Then Dr.Vigdal was the best eye dr. I've seen in years. She took her time with me and was down to earth. Then I seen Patrick he explained everything about my insurance and what they covered and helped me pick out a great pair of glasses. This will be my new eye dr for life. Thanks all for the lovely experience.

I had a wonderful experience at my first appointment today. What is usually a dreaded experience…read morewas very easy and pleasant. The appointment didn't take too long.

I had my first visit a week ago - received my new glasses today. I am extremely impressed with this…read morefamily practice. Very friendly and knowledgeable staff, affordable, totally professional and thorough eye examination. Doctor D'Alonzo periodically asked if I had questions, which to me meant that my experience there was important. In my opinion, this is what eyecare is meant to be.

So pleasant. Calm. Clean. Affordable. Zero pressure. Felt like I went back in time 20 years in a…read moregood way.

Thanks vision works corporate office for making a wrong right. Appreciate the fast response to my…read moreissues that I encountered origiinally.and thanks to the lady who helped calm me down when I went and picked them up on the final fit,a lovely African American Lady. Sorry I didn't get her name. L.Brooks

Don't spend your money here! I spent $913.94 here and my prescription still wasn't right, even…read morethough it was checked twice. I was connived into purchasing the warranty thinking that I would get a refund if my prescription wasn't right. NOT! It was for my new frames. Why would I need a warranty for brand new frames? And the fact that you can't call the store to talk to a person but instead get an AI operator is bulls**t! I was told my glasses would be done in 2 weeks. 28 days later I finally went into the store and was told that they did contact me but often the text doesn't go through because it's sent by the AI system. Talk about feeling frustrated! I took my business elsewhere to a real optometrist and got the correct prescription and new frames.

Great place! The staff is very friendly, knowledgeable and make you feel comfortable when speaking…read moreto you.

The doctor and staff are extremely helpful, kind and professional. Dr Cohn took his time with me…read moremaking sure I was taken care of. He corrected the wrong prescription I had been using for 10 years from my previous eye doctor. The difference in prescription is huge and extremely helpful. The staff was so kind in helping me choose my glasses and when working with my insurance provider. I will recommend going to this practice to everyone in the area. If I could give more than 5 out of 5 stars I would for sure!

Dr Z. and his staff, especially Nicole and Megan, are great! They did an updated and thorough job…read moreon my eye exam.

I was beyond impressed with how kind, approachable, and through Dr. Zhou was. He performed a…read morecomprehensive eye exam and talked me through what each part of the exam meant for my eye health. When we discovered some troubling eye results, he provided me with multiple solutions and made me feel at ease. I would recommend him to everyone!

This review has nothing to do with the doctors affiliated with this office as they are amazing and…read moreprofessional. What is not professional is the middle aged receptionist at the front desk. I was waiting for someone I accompanied to an appointment and overheard nothing but complaining from her to other staff members. I can blatantly tell that this person is a problem child as the other staff member kept telling her things like just ignore it, don't push an issue that's non existent etc. To top it off she said out loud she has a cold coming on and did not have her face properly covered with her mask at certain points. She also did not correct a patient that did not have their mask on correctly. This gentleman walked in and boldly stated what a joke it was that he had to wear that thing (mask). There was a patient that was pregnant in the waiting room. I would think that they would hold the people that greet their patients held to a higher standard.

Every time I go to this office it is a nice warm feeling Dr ronski and his staff are absolutely…read morephenomenal I've had my laser eye surgery done 20 years ago and it's still great and he still greets me like the first day my mother had her cataracts down there and now I have my father having his cataracts down there always a warm welcome always a warm goodbye staff is very helpful on the phone and in person

I previously wrote a review of VIVID in 2019, which was nothing but positive. I have now deleted…read morethat review and can say that this place is f'ing HORRIBLE. My most recent appointment at Vivid was on April 11th, 2023. It was for 3:00 pm. I was not taken back for my exam until after 3:45 pm. My husband's most recent appointment was on May 30th, when he needed an eyeglass exam and contact fitting. He also ended up waiting over 40+ minutes to be seen for his appointment. The doctor did the eyeglass exam but did not have the "brand" of contacts in stock to do his contact fitting, so he was told that they would order the contacts and finish the exam at a later date. He was told NOT TO FILL HIS EYEGLASS PRESCRIPTION until the contact fitting was complete, as it would possibly need to be adjusted further. So we paid, out of pocket, for an eye exam and prescription, that he could not use yet. On June 8th at 1:39 pm my husband called Vivid to ask whether the contacts had come in. He was told that brand was "on backorder" and could take up to 4 weeks. On June 26th at 4:30 pm my husband called Vivid again and did not receive a response. Cool. On June 30th at 10:16 am my husband called Vivid and was told to keep waiting - contacts still not on-site. (It's been a month now...) Cool, again. On July 17th at 5:02 pm my husband called and asked to talk to the doctor about options for different contact brands, as the waiting was absurd. We were told she'd call him back "before 6 pm" that day. She did not. On July 18th at 5:25 pm he again called Vivid and was told "yes, I see in your notes that you've been calling. I'll tell the doctor to call you back today." NO CALL BACK. On July 20th at 1:40 my husband called, again, and was sent to a voicemail saying it was outside of business hours and to leave a message. He did. On July 20th at 3:00 pm I called Vivid personally and was also sent to a voicemail saying it was outside business hours. I left a message, but again, it was not outside of business hours. On July 21st the doctor FINALLY called my husband back, saying she could see him the following Sunday for his contact fitting. Did she apologize for the nearly two-month wait? Did she apologize for all of the calls we placed and didn't receive a call back from? No, not once. On the day of my husband's appointment (today), she did not apologize for the runaround, yet again. I do not know how it is OK to keep a client who is paying completely out-of-pocket waiting nearly two months, and not calling them back once out of the how many times we called. The lack of communication and customer service at this place is beyond laughable. I'll be taking my business somewhere else, and so will my husband. I could spit with rage after dealing with them over this crap.

Last year I was in the market for new glasses. I wanted to make sure that there were no changes to…read moremy vision, so I made an appointment to see the optometrist. The appointment was very easy to make. The first appointment, I checked their website to see which VIVID Eyecare location was closest to me and I was able to make my appointment. When I arrived for my FIRST appointment, the wait was not long at all. I answered a few questions regarding COVID and a questionnaire regarding my health and insurance. At the time, I had NO insurance, so I would be paying out of pocket. The first portion of the exam, was going into the room (which was dark for obvious reasons) and sitting at the different machines to check the inside of my eyes. Afterwards, I sat in the waiting area to see the optometrist. Seeing the optometrist, she asked me questions about my health, such as whether or not my diabetes was under control and any medications I might. She was VERY NICE and easy to talk with. It took a few minutes and I had my new readings for glasses. Once I returned home, I had an email waiting for me with my next appointment ALREADY scheduled. THIS YEAR, I popped into my scheduled appointment. Very short wait to be examined. Updated the optometrist on diabetic medication and updated the readings for new eyeglass prescription. I paid out of pocket and it was only $140. And just like last year, I had an email waiting in my inbox with my scheduled appointment for 2023. I would recommend this location! Also it is inside of LensCrafter, so you can come out with your prescription and purchase eyeglasses right there.

My family and I have been going to Springfield Opticians for many years. Their friendly staff go…read moreout of their way to help you with whatever you need. Definitely recommended!

I have gone to this location for over a decade.. and I used to love it. I started to develop…read moresignificant flashes in my eyesight and went in to have it checked out. The doctor told me they saw nothing and there was a chance within the next 5 weeks my retina could detach. I ended up going to wills eye mid Atlantic retina for a second opinion.. I got diagnosed with Central serous retinopathy (CSR) where fluid builds up behind the retina in the eye causing vision distortion. When I went in for my follow up at Springfield opticians the doctor got angry. She was upset I had gotten a second opinion and basically told me I only have floaters and that I should just leave since I have another appt with wills eye.. (even though she had the report from wills eye in her hand. She didn't even care to read it..) Needless to say, if you're having serious eye issues I would be cautious.