Never rushed. Always helps you find the best glasses for your face shape I've been going here for…read moreyears and have always been a very happy and satisfied customer

They were very helpful and accommodating! My kid's frames broke and they found a frame to fit his…read morelenses. They were very kind and patient and while we waited, it was very obvious that they like to give each customer their full attention.

Excellent selection of frames and service. 3rd generation family owned and operated business. I…read morehave been getting my glasses from Springfield Opticians since I was in grade school... along time ago! Choose a local business for all purhases instead of a national chain.

3 rd time ive been in for safety glasses supplied by my company. All 3 times theyve been wrong and…read morethe ladies in the office seem to really have no want to make things right..not in any sort of speedy fashion anyway. I MUST wear safety glasses at work. Inside and out side and my prescription HAS NOT WORKED. I just went back to try and correct my 3rd pair today and was told I need to bring in my old pair:/ because they dont have on file what my last years scrip was. GET IT TOGETHER! You dont have my last years eye scrip?!?. Needless to say. Ill be choosing an optometrist thats a few miles further to see if they do a better job. Strike 3 your out!

My longtime ophthalmologist , Dr. Roat--a superb physician whom I recommend…read moreenthusiastically--recently joined this group. When I arrived for my first appointment with Dr. Roat at this office, the first and only thing I saw through the glass doors to the suite was the optical store. I understand that this is quite common; however I work in a helping profession myself and am very turned off by medical practices that feature commercial products. I want to be confident that my providers have no conflicts of interest.

I followed Dr. Mekel to your practice his previous practice. All the doctors I encountered are…read morewonderful. My issue is with the administrative staff. I am disappointed I cannot speak to anyone. I need to leave a message just for a simple question. This is very inconvenient for me. I had an appointment in August, and your office canceled it. You could not reschedule me for over a month. My appointment is next week. On Friday, September 26 I received a phone call to schedule an appointment. I needed to call you office, leave a message, and wait for a phone call to make sure my appointment, again, was not canceled. While I was on the phone verifying my appointment was not canceled. the person HUNG UP ON ME. This is very unprofessional. I wanted to ask her if I could opt out of the phone calls to schedule an appointment.

Saw Dr Risoli. From the door, everyone was really nice, up to and including Dr Risoli. Dr Risoli…read morewas super friendly and personable. I give 5-stars just on the fact that in one visit I'm seeing better now than I have in years! I have terrible vision, glasses are such a pain with everything I do. Over the years I've been working with other places and have never been able to wear just contacts. "We can give you up close or far vision but you're always going to need glasses with the contacts to see - which defeats the point. In less than 20 minutes I had contacts in my eyes and can read my phone AND street signs from down the road! Definitely recommend :-)

Doctors are great, front desk is great , then you get to the fast talking sales people at the end,…read morewho kill the whole client experience. Multi members of the family are patients and you have to question the charges each time.

I ordered two pairs of glasses two weeks ago, one of which was supposed to be sunglasses. When I…read morepicked them up, I noticed there were multiple mistakes--the sunglasses were made as regular glasses, and the frame was not the one I selected. What made the situation worse was the staff member's attitude. She was extremely rude and disrespectful. When she realized the errors, she did not offer any explanation or apology and instead blamed the lab, saying there was nothing she could do. I have been a customer at this store for four years, and she is by far the most unprofessional and unpleasant person I have encountered there. While another staff member was helping resolve the issue, she was complaining in the storage room. Overall, it was a very disappointing and unpleasant experience.

I was easily able to schedule my appointment online. When I got in, I was seen very quickly. Dr…read more Roe and the technician I saw were friendly and explained things well. It was a positive experience, and I would return.

I've been coming here for a couple years now and my favorite optometrist has been Dr. Chad Edmonds!…read moreI've only had to come for standard eye exams and contact fittings, but I appreciated that when we were talking about my work and lifestyle Dr. Edmonds was even able to make suggestions about what settings to use on the computer to promote more blinking (helps with dry eyes). He went above and beyond by even doing the cost comparison for me when I was considering two contact brands, the manufacturer's rebates, and their in-office promotions. I also love that this practice has the option to text their staff, I do find that to be easier than calling because their phone lines are often quite busy. When it was time to order my contacts I had the option to order through the site Dr. Contact Lens or through them directly to save an additional 15% off. I've been a happy customer here and would recommend it!

My daughter was referred to this practice for vision therapy, the doctor was fantastic but the…read morebilling department and front desk staff was horrible. They did not return our phone calls, they do not answer their phone, they were unable to answer our questions when we did finally get a person on the phone, did not mail a doctor letter of medical necessity to our insurance company and did not inform us that our insurance was not covering the therapy. We ended up with months of unpaid bills that we didn't know we were responsible for. We are happy with the doctor but the billing and admin parts of the practice are a nightmare to deal with. We will not be going back to the practice and we have informed the neurologist that recommended the practice about our horrible experience.

I've been going to this optometrist since 2022. When I first walked into his office, I saw that it…read morewas neat, clean, and organized. I always show a smile in my face when I walk in. Whenever it comes to picking out new sets of glasses that I can think of, it gave me opportunity to choose from different glasses of any kind. Most of all, he is really good. If anyone in the Upper Darby community is looking for an eye doctor, I highly recommend this one.

I am totally satisfied with the Dr Kareha. I have been going here since 2014 and he takes his time…read moreand does a complete eye exam. My son and my daughter (who are in there 20's) have been here for eye exams. They don't particularly like the glasses he has, but he is great with patients. There isn't the rush and hustle and bustle like some of the larger chain eye glass places.

Dr Toyzer is extremely thorough along with using the most advanced technology for detecting…read morepotential eye problems.

Dr. Toyzer and his staff are excellent. He is extremely knowledgeable and keeps up with modern…read moretechnology for prevention and diagnosis of eye problems. He corrected a simple eye problem that a previous optometrist simply ignored and gave good recommendations for eye health. He's also a really nice guy!! I cannot say enough good things...the office is inviting and clean, everyone is very pleasant, a nice glasses selection, no long wait, and they clearly explained insurance coverage options when choosing between glasses and contacts. Highly recommend!

SUPERIOR customer service. Andrew helped me through my rather difficult eyeglass needs. He went…read moreabove and beyond to make sure all worked out. Would give him 10 stars, if possible.

Highly recommend. I was traveling from out of the area. My glasses were damaged and I really needed…read morethem. Tim repaired... worked wonders actually. Spent about 25 min., couple of new parts ...all for no charge. I offered to pay and he would not accept. Also gave me excellent advice on bifocal vs. progressive lenses. If I lived in the area I would be a customer for life! Thank you Tim.