I brought my frames in to be fixed and they're worse than before. Replacement hinge was placed in wrong location, glue showing and they're still extremely crooked. At this point the $300 frames need to be replaced. I absolutely do not recommend for repairs. Sorry to say as everyone was so nice and I wasn't charged- but now I understand why. I'd rather pay for it to be done correctly, or be honest and say they're botched instead of placing them on my face so I didn't notice until later. read more

Mainline Optical - Glue showing, crooked, misplaced and gap. - Eyewear & Opticians Near Me - Ardmore, Pennsylvania

I must say...... I have had several experiences with Main Line Optical in purchasing prescription glasses and sunglasses. I had a pair or two that had the usual wear and tear (I'm tough on them)...... every time.... the team was extremely helpful and always a pleasure to interact with...... they even replaced some frames at no cost...... they stood behind their product..... when it probably was out of warranty. They are the best! read more

I have dealt with Main Line Optical on several occasions over the past 5-10 years. The service has been great, the product of high quality and they're nice people. I highly recommend them for any optical needs and they back their work and solve any problems. read more

I have gone to Dr Scott Page for over 20 years with professional and excellent service from him and his staff.

Highly recommend for a very good selection of frames and excellent customer service. I wanted a duplicate of my current glasses but no longer live near, they went the extra mile to obtain the frame I wanted (from Isreal), have the glasses made and sent them to me. Highly recommended, definitely the best I've used in the Philly area. read more

I would highly recommend Mainline Optical as they have a wide variety of fames and lenses in stock. Based upon your prescription, you could potentially have your glasses done within the hour. The service was also impeccable and I love supporting local businesses. Always best to call ahead for an appointment. read more

First.& Foremost, Let me start by saying, I got referred by child's Eye Doctor, Dr.Nelson, the best referral I have ever received. Rich and his team are experts and experienced at their craft. I have purchased a pair for glasses for my infant who was only 6 months and he customized a unique "baby proof" glass for him. I been to him numerous of time to get it looked post purchase and he was always very welcoming and taking care of my child's needs. I would 100% absolutely recommend Mainline Optical to anyone that is looking for customized optical care. read more

The name sounds a little haughty. Main Line Optical. Kind of conjures visions of people in bespoke Zegna clothes, wearing Piaget chronographs, double parking their Bentley Roadsters on Lancaster Avenue, while they pick-up their diamond-encrusted , platinum sun glasses for the flight to West Palm. But, only if you haven't been there. When you walk through the door of the iconic Ardmore storefront, you are made to feel instantly welcome, thanks to the attentive, skilled staff. It's also a great sign when the Boss is there to greet you, warmly, as well. Rich, the owner/operator, who has been dedicated to serving people in this community since the 1980's, is an absolute treasure. He is honest, ethical, has a kaleidoscopic understanding of the optical industry and a deep concern for the customer's needs. There are psychiatrists and bartenders who could learn a lot about successfully interacting with their clientele from Rich. His pricing is more than fair, Especially, given the quality of the products and the value of the service that he and his team provide. I cannot tell you how many times that I have had a mishap ( meaning my fault ) with the stylish, durable glasses that I have purchased from Rich and when I have returned to the store for repairs, he has never once charged me. I believe that any successful retail enterprise is based on relationships between merchant and customer, in addition to the products and services provided. I will take Rich's word and his handshake over 50 warranties from most any other optical company with which I had done business before I came to Main Line Optical for the first time, about 25 years ago. So what's in a name? Not much. What's inside when you enter Main Line Optical? A great customer experience predicated on personal, ethical service, quality products and people you trust with something as important as your vision. read more

Best service and selection! Rich is extremely accommodating and will always make sure your vision is perfect before you leave. Wouldn't go anywhere else for glasses!!! Shari S. Bala Cynwyd read more

I have been getting our family glasses here for over 30 years. The owner is extremely nice and very accommodating. When my son was two years old and wore glasses, they were frequently broken. Richard Boehm, the owner, fixed them every time, without charge. He does this for every pair he sells. The variety of frames for adults and children is vast. When I am overwhelmed, he somehow comes up with the correct frame that fits my face and style. read more

Transition Extra active lenses Just a quick note to say how much I love these. They are incredibly dark outside. They are very dark in the car on a sunny day. There are dark changes even on a rainy day. I don't see any tint inside. Thanks again for your outstanding service. read more

I came to them early on in the pandemic to put prescription lenses into a frame I bought elsewhere. Just came in 18 months later because there was some type of scratch or residue that wouldn't come off. What a delight that they saw me right away and informed me it was under warranty so no extra charges :) read more

Today I got pink eye, for the first time in like eons. Of course, being a die-hard contact lens wearer (I suffer from Post Traumatic Sears Eye Bell Telephone Employee Collection Frame Syndrome), I cannot find my 'spare' glasses that are 4 prescriptions out of date. Crap. So, off to call my regular optometrist to get a copy of my prescription because I know they can't get me glasses in an hour, day, whatever. They're strictly 2 week folks. I figure I've got to go to Mr. Len Scrafter and pay their premium fee. Right? Wrong. It's an impressive thing when one optometrist refers to another RIGHT DOWN THE ROAD for help. As it turns out, Main Line Optical keeps some lenses in stock and can cut to their frames same day. Not every RX, and no bifocals or anything, and SWEET JESUS they have my "Wow, you are blind" lens in stock. So, my prescription gets walked 1 block down, I go in, pick a fabulous purple pair, get shot down, pick another pair, then just let Rich, the owner pick out frames that actually look good. Was it super cheap? No, it was around the same price I'd pay to Mr. Len Scrafter. However, Mr. Crafter doesn't care particularly if I look like a dweeb and Mr. Crafter's dollars I spend don't stay local. The dollars I spend with Rich stay local, supporting my community and one heckuva nice guy to boot. read more

Mainline Optical - Rich will make sure you do not walk out looking like this. He is a genuine pro who cares what you look like in your glasses. - Eyewear & Opticians Near Me - Ardmore, Pennsylvania

Wonderful staff! Brian and Rich (owner) were so patient with my daughter and we had glasses within the hour! Thank you so much for making this so easy! read more

Are you tired of strip mall opticians blaming you and your eyes when you can't see with the glasses they make for you? Well, there is no need to put up with bad service and shoddy workmanship any more. My eyes have issues--lots of them, and run-of-mill opticians couldn't measure me correctly any longer. Worse, they acted like I was to blame. I was losing hope. On the recommendation of my ophthalmologist, I tried Mainline Optical, and they are wonderful. They love their work and take pride in excellent craftsmanship. They are not happy until you are happy. I was overjoyed, actually. Love my glasses and my sunglasses. I look great in them and I can see! Highly, highly recommend. read more

Excellent service! Personal and yet professional care was given to me and my daughter and for that, I am grateful. No appointment was made, I just ran in frantic about my little ones broken glasses and was taken care of in less than an hr. I highly recommend this business to anyone! read more

Wow, wow, wow! Richard is THE BEST. I've been to this store several times and I must say, it is the best. I wasn't lucky enough to find frames here, but they have a great selection. My face shape being somewhere between a child and adult, finding frames to fit is always a challenge. Finally, I found frames that almost fit somewhere else. They broke two months after. After twenty calls and 20 rejections, I brought them to Richard to fix and he saved the day! Great store! Great service! Great old school values! read more

I called because of how good the reviews are & they unfortunately do not accept any insurance so if you are looking for help financially to deal then I can't recommend this place :( read more

Mainline Optical had an amazing selection of toddler and youth size glasses. We were really sad to find out our 15 month old daughter needed glasses and Rich at Mainline Optical was fantastic. They have multiple brands, shapes, sizes and colors. They helped us find the right fit and since we chose a frame they had in the store he was able to make the lens in about 15 minutes while we waited. I would highly recommend this shop, especially for babies, toddlers, and youth. read more

My husband's glasses were broken. We have been sheltering in place since March 6th. He asked me to please get his glasses fixed as he spends 80% of his time reading. "Ronnie" and the personable owner made it happen, safely today. Hope this Covid passes soon and this business continues to thrive. Thank you read more

I had an pleasant experience at Mainline Optical. They really care about the customer. I will absolutely be back next time I need glasses!

Rich and his team are by far the most knowledgeable, professional and downright kind group of folks! Not only do they offer a wide variety of options but their customer service is truly one of a kind. To those who have children- run, don't walk, to Main Line Optical. Rich knew exactly what style/fit was appropriate for my kids, has a quick turn around time and stands by whatever is sold and walks out that door. Not to mention, cleaned up the mess a large chain had created previously. We'll be life long customers! read more

We drive to Main Line Optical from Center City because Rich and his team are very impressive. Our four-year-old son has needed glasses since he was 1.5 and he's been in great hands with Rich. He takes his time and recommends frames that compliment your face. He sells frames that are very durable so our very active 4 year old has only needed one pair adjusted and one broken pair is being replaced through warranty. Could not recommend them more! read more

Back in the '90s, I used to get all my eyeglasses here, and I remembered being fitted for glasses by the very nice opticians. Fifteen years later, Main Line Optical is still going strong, with the same owners. Even though I live across the country now, I love that they are still here. They totally helped me out with a refitting when my glasses started slipping during a visit home. It's good to have an optician around whose name isn't Len Scrafter. read more

I've been going to Main Line Optical since my first pair of glasses, back in 4th grade. 2 decades later, I basically refuse to go anywhere else. And I don't even live in the state anymore. Yes, you can probably get your glasses cheaper elsewhere. Warby Parker will be happy to help you out. Warby Parker, however, doesn't have Rich Boehm. Rich, the owner, is some impossible combination of salesman/stylist/therapist/eyeball professional/smartass. (Is Rich a doctor? I have no idea. You'd think I'd know something like this by now.) (Also, you may only get the smartass version if you're me, and have been going to see him since you were 8, and were kind of a surly jerkface all throughout high school.) The selection is smaller than what you might see at (other glasses places around town that I won't mention because WHY ARE YOU GOING THERE), as is the storefront, but Rich and his lovely assistants (oh god I can't even remember their names right now I am awful) are going to help you every step of the way, whether that step is trying on a few frames and instantly making a decision, trying something on but realizing that the color/size is off (if it's available, they'll do custom orders for you), or trying on literally every pair of frames in the store for 3 hours while your mother gets angry and bored and you eventually settle on something that you kind of don't hate, and Rich finally tells you that you can't have them. Because they make your face look dumb. Try these instead. (And then those are glasses you wear for the next 5 years.) (This may have actually happened.) (Several times.) I left the state to go to college. I tried other glasses places. I hated them. No one cared about my process in trying on frames, no one bothered to try and help me find frames that would actually work with my facial features. No one made me feel comfortable asking questions about the quality, make, or fit of what I was buying. They were happy to sell me the most expensive frames in the store, regardless of whether or not they were the right frames for ME. (Rich still makes fun of me for those frames.) Currently, I live in Colorado. When I go back to visit, I'll be bringing my current frames with me - one pair sits weird on my nose, and I need them to straighten the ear bits out so my head doesn't look crooked. One pair needs new nose-y bits, and I can't find new ones that don't pinch. That's another thing - you buy a pair of glasses here, and then you just keep going back, even just for all the weird, hinky, glasses related repairs and fixups that you never knew you needed, pretty much forever. I don't know if that's a warranty thing, or just a good customer service thing. In addition to normal glasses, I've also gotten several pairs of prescription sunglasses here, and they're amazing. MLO will turn ANY pair of glasses in to a pair of sunglasses, if that's what you want. Unless the glasses literally won't work as sunglasses b/c of the size of the frames, and then Rich will tell you to Go Fish. He won't sell you something that's going to work like crap just because you think it'll look cute. The sunglasses thing also warrants mentioning because most sunglasses have curved frames, which requires (more) curved lenses. Apparently make the curves of the sunglasses fit with the curves of your scrip is tricky - bc of this, there are some sunglasses frames that won't work w/ your prescription. They'll be honest about that. That said, Main Line Optical has nailed every pair (4) that they've ever made for me. They'll also customize the tint on the lenses, if you like them darker or lighter or amber-er or redder or wherever your preferences fall on the color spectrum. I've never met another glasses place that will do that. Want polarized lenses that don't come stock with the frames? Cool, they can do that too. They also do sports glasses. I don't own a pair, yet, but I'm going to need some for roller derby pretty soon. Guess where I'll be going. Other perks: free glasses case! Pick the case you like, even if it isn't the one that is supposed to be paired with your frames. Go ahead, ask how many times I've emptied out those drawers looking for the "perfect" case. (It has 1990's Mario Mario on it and was wedged in the very back and STOP JUDGING ME.) - If you're a parent, MLO is AMAZING with kids. They not only actually carry kids frames, but they carry a SIGNIFICANT NUMBER of them. Most places I've seen, kids get 2 choices, between "ugly" and "awkward." There's also a small play area to keep them occupied while you're doing your thing. The only cons are really pretty standard problems on the Main Line: - It's hella crowded after school and on weekends. You can't really avoid that, just be prepared for it. - They close impossibly early. 5pm most days, 7pm on Weds. Closed on Mondays. - No street parking. Whatever. It's Ardmore. You know already read more

I am not a frequent reviewer, however I wanted to spread the word for Main Line Optical. I hesitated to go here at first because of the main line prices, but owner Rich Boehm has been a perfect business person. My son needed glasses and as an 8 year old I was worried that he would not take care of them, and not keep them protected. Rich said if they ever break just bring them back and he would fix them. Well not only does my son not protect them, but he chews on the ear pieces, pulls apart the frames and does not keep them "on his face or in the case" as they tried to teach him. We have been back every few months for parts and adjustments and even frame replacements - all for free with no charges or hassles. Since it is clearly my son's fault I have asked to be charged recently because we are simply using all of his ear frame parts. Rich simple said "Don't worry about it". True customer service and small town business acumen. Thanks! read more

We had a wonderful experience here with my 2 year old son. They went above and beyond helping us get a perfect fit all while my son played with toys they have. Additionally, they offered to make a pair of green glasses for my son because the pair did not come in that color. I didn't even know that was possible! They let us borrow another pair until the green were ready, so we walked out with glasses that day. I highly recommend this shop!!! read more

Outstanding service. Rich, the owner was very helpful and successful helping me find prescription glasses and sunglasses. Rick took time to help me find the right frames. He had a good sense of what color, shape and type of frame was right for me. To top it off, when I went to pick up my glasses he had closed for the day and I passed him walking down the street (I was confused and thought the hours were later than they were) and I spoke to him. He cheerfully turned around, went back to his store and fitted me for my 2 pairs of completed glasses. I offered to come back during hours and he insisted on opening his store and helping me. That is OUTSTANDING service! I am very happy with my new glasses. They fit great, look good and I can see well with them. Would I recommend Mainline Optical to family and friends? Yes, without hesitation. read more

No optician, just limited selection of frames. Rx right? Insurance? Affordability?... and still better than big chain stores.

This place has the fastest eye test i've ever had. It takes about ten minutes when the other eye doctors i've been to take ten to fifteen minutes. the staff there is really nice as well! the only downside is that the place is really small, i wouldn't recommend going here during the pandemic. read more

I had to adjust to a new eyeglass prescription that included both prisms and progressive lens - which was not easy! Rich, the owner at Main Line Optical, patiently spent a lot of time (several weeks) with me fine-tuning the prescription until I felt comfortable. Rich is an absolute Master at this!! I am so grateful that he was able to help me see so much better despite all my eye problems! I wholeheartedly recommend Main Line Optical - especially to anyone with unique needs. Thank you so much Rich!! read more

This place is absolutely fantastic. Besides the fact that the glasses I bought here have lasted for years now (no other pair from other shops has ever lasted more than six months, as I can be a bit clumsy), the people who work here are just wonderful. More than once I have walked in with some obscure question about an optical problem, and the employees (and Rich, the owner) have always been extraordinarily generous with their time and expertise. These people truly care about their customers and about people in general, and it's an aura that you can see the moment you walk in - whether you have great eyesight or not ;-) read more

How have I not known about this place before?? I damaged my glasses on the Friday of Labor Day weekend. Fortunately I found Mainline Optical. They scheduled me for early Saturday afternoon. I was in and out in 15 minutes with glasses better than new and no charge. You can sense both the expertise and passion in this store. I'm looking forward to future prescriptions so I can return over and over. read more

Main Line Optical and their staff are friendly, professional, and very responsive. Personalized approach and excellent on handling new, you g eye wear users. They have given us great advice through the years snd we would refer them to anyone looking for top eye care and service. Great job! read more

Mainline Optical provides phenomenally good service and has a great selection of beautiful frames. I have bought glasses from them for many years, but what has led me to finally write a review is that I accidentally broke a pair of glasses twice, and they replaced those glasses twice without charging me anything. I also should say that over the years I have had experts analyze my eyes and prescribe glasses that I ordered from Main Line which did not turn out to work very well and Rich has figured out what was wrong and replaced lenses, again for no cost. In other words, they stand behind their products better than any other business of any sort which I have encountered. read more

Repaired a pair of glasses in just one day that LensCrafters said couldn't be repaired.

I visited main line optical this morning with a pair of eye glasses I purchased at another optician. My glasses have not fit properly since purchasing them in January of this year, even after several attempts to fix the problem at the other optician. Richard made every effort to adjust the glasses to my face and said if they still do not fit properly, to come back. He could not have been nicer or more helpful. I cannot remember the last time I have been treated so attentively. Based on his expertise and service, I will be back - not only to adjust my current glasses, but to purchase my next pair. read more

My glasses have longer stems and I was having a hard time finding a case that fit my glasses properly. They just did not fit fit he "Standard" case size. I tried many other places in the area and could not find a fit. Other selections were small and did not fit my glasses. Employees else where were not interested in helping me either. After I found Mainline Opticals on Google, I called ahead to ask about their glasses cases. The woman on the phone was super friendly and said they had over hundreds if cases. They were confident one would fit my needs. I walked in and was quickly and warmly greeted. I said I had called and they immediately began helping me. The owner knew his stock and the exact size i needed from the memory and quickly named off brands of cases that would cater to my needs. After maybe 30 seconds of searching, they had 3 cases that fit and told me to pick the one I liked best. As I explored my options, They also tighten and cleaned my glasses. Went I went to pay, they gave my the case complimentary. I shocked. I had never been here before and they didn't even know my name. Didn't matter. The customer service was oustanding and very friendly. I just moved to the area, but these guys will become my regular place. I highly recommend them for all your needs. read more

ABSOLUTELY EXTRAORDINARY. Had broken sunglasses. They took me immediately, were extremely helpful (& might I add so sweet with my toddler!), and fixed them quickly with no charge. This place is an absolute gem & the employees are wonderfully compassionate! read more

Mainline Optical is a fabulous business. Excellent customer care and service. Beyond belief. Richard is incredibly friendly as is his staff and they go way out of their way to help you find what you need. They spend as much time with you as it takes. Richard is always there to offer support and creative solutions when something goes awry so that you are not stuck without vision. What a wonderful business in Ardmore. read more