I Love Nostalgic Eye Care Center, The Staff Is Awesome, Kind And Caring. When I first Visited This Location My Prescription was horrible but after getting an examine by Dr. Herring He made sure I got the best vision possible for my condition. read more

Wait time was 45 minutes despite scheduling an appointment and was never seen. I canceled the appointment because there was no end to my wait in sight. Receptionist didn't apologize for the wait time either read more

Best in Philly, and around. Great experience in examinations I have ever experienced. Great people, and kindness fills the building. The doctor had all of my answers, and some questions I did not ask, she quoted the answers when no question was asked. INTELLIGENCE leaked throughout the building, and what a beautiful office/building. read more

I scheduled a fitting follow-up appointment based on the information provided over the phone, only to arrive in 30-degree weather and be told that my insurance could no longer be used because my last fitting had expired after three months. Fair enough--if that had been communicated to me earlier. When I booked the appointment, the representative specifically stated that I had six months to be seen, which clearly wasn't the case. If the policy had changed or been miscommunicated, a courtesy call before my arrival would have been the professional thing to do. During the app booking the rep had been incredibly insensitive, sounded very hurried and generally unhelpful. This was a stark contrast to the interaction I had with the team previously. In full disclosure, I had been out of the country for some time and this would have been my third appointment since we couldn't find contacts that worked for me. I had high hopes for this place, but unfortunately, the lack of clear communication, transparency and customer service left me disappointed. I won't be back. read more

Dr. Herring is always pleasant and h punctual. He is very thorough with the examination and answers any question or concern I may have. Dr. Herring and his office staff is always on top of things. They are very attentive, friendly and extremely knowledgeable. The office is always spotless and all of the staff are very helpful. The care I was given and helpfulness was above and beyond wonderful and would recommend Dr. Herring to everyone. Thank you Dr. Herring & staff for a Wonderful experience! Empress read more

They actually came to my church and did a pre exam there. I was impressed from there. read more

Nostalgic Eye Care - I am very happy with my glasses - Optometrists Near Me - Philadelphia, Pennsylvania

The doctor and his office are so nice! I felt so comfortable. He listened to me and addressed my concerns.

Came here on a recommendation from a networking group that I am a part of. Happy that I decided to give them a try. Dr. Herring and his staff are awesome. He is very knoweldgeable about his craft and takes the time to educate his client on what he is doing and why. The staff ensures that all areas are properly sanitized. Everyone wore masks. Victoria, even took a step away to allow me to remove my mask to fully view my face in the frames. I also appreciate the time they took to support me during the frame search process. While I did not choose to purchase frames that day, I plan to return to purchase them in the spring. read more

Nostalgic Eye Care - Hmmmm - Optometrists Near Me - Philadelphia, Pennsylvania

Love that I can stay right in Mt Airy for my eye care! Found this place courtesy of Yelp, and am very happy to make them my designated Eye Place. It was easy to make an appointment over the phone, and they had great availability. The location is right on Germantown Ave, and I was able to find easy street parking. The office itself is lovely and the playlist was A+. Office staff were very friendly and helpful. Note: Cell service in the office was a bit spotty (and I don't think there was wifi for patients), so download your relevant insurance info or prescription info before you come in! Dr. Herring was great -- both friendly and efficient (as well as being sympathetic to my low-key groaning about needing to be dilated). They are clearly up on their technology, as they had an awesome tool that replaced the need for the dreaded puff test! I opted for the extra fee to do the eye photography (I'm sure that's not the word for it), and I appreciated how Dr. Herring showed me the different parts of the eye and explained how he was reading it. I wish that I'd thought as a new patient to bring over my current prescription and contact brand, but Dr. Herring figured it out despite my totally vague and unhelpful descriptions (me: "the box is... white?"). I've been wearing my new contacts for a couple days now and feel that the prescription is great. I don't feel the need for new glasses right now, but they had a pretty good selection of frames, and I definitely will head there when it's time to update things. Note: They also do kids (both eye exams and frames), so I'm keeping them in mind for that down the road! read more

Not a practice for pediatric patients. Did not actually do an eye exam bc he said that he couldn't actually treat my daughter. When I questioned why the practice accepted the appointment, the doctor said "But I can't treat her... cool?". No, not cool. They accepted the $125 visit fee for a 10 minute visit. Terrible business practice. Edited for typo read more

Great selections and experience with the staff. I was looking for a black owned optometrist and came across this one locally. Process was smooth and fun! Who knew shopping for glasses could be so fun. I also purchased a black designer frame. read more

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Dr. Herring is the best!⁩ I recommend seeing him immediately for your optometry needs! I had an eye infection and he got me in right away and diagnosed it. His office is beautiful and staff is friendly & professional. Very quick and easy process. I am a highly satisfied patient! As a bonus you get to support a small local business and minority business owner! read more

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I was excited to patronize this black owned business. The service I received was mixed during the visit. The doctor and eye glass sales people provided good service. The front desk was a bit rude when interacting with me. I would return. read more

I was at Nostalgic Eye Care over a month ago and for a second year in a row (and I have gone for at least a few years), I received an incorrect eyeglass prescription. In addition, when I was there this year, Dr. Herring spent most of the time complaining about another client and barely worked on my eyeglass prescription. I was concerned and explained what happened last year and even asked him to make sure my prescription was correct. I also explained extenuating vision issues and he barely addressed it and continued on complaining about the other client. As it turned out, the glasses he prescribed for me did not work and I had to see another ophthalmologist. I really did not feel like he cared about doing his job well and I don't appreciate the lack of consideration, hearing complaints about another customer, and how much extra time I have spent and money I have paid for his "expertise." It should be noted that at the time, I did call Nostalgic Eye Care and expressed my concerns and never heard back. This is my first publicly posted negative review. read more

Great Customer Service! Awesome Optician and a Caring Staff made for a Smooth Visit! I Plan to get My next Pair of Eye Glasses from Them

They charge their clients $3 for mask, they have poor customer service and the doctor actually thinks that it is fair to charge his customers and I am sure they write them off on taxes! Very unethical to say the least! Side bar only gave them one star cause yelp makes u chose in order to post...he didn't deserve that one‼#Scammers read more

I highly recommend making an appointment here for any and all of your eye health care. I was easily able to make an appointment, which ended up being 15 minutes after I called (due to a cancellation). The open atmosphere of the office felt new, clean and modern. The staff (front staff and assistant) were friendly and efficient. Dr. Herring has a warm disposition and is very knowledgable. We discussed the importance of follow-up care (since I had not had an eye exam in over five years) and when I expressed my concerns about glaucoma, he patiently explained all my options moving forward. It's wonderful to have a clinician talk to you with patience and want provide you with all the information you need to make informed decisions. I, also, purchased my frames on-site and they have a wide selection. The team member that assisted me (sorry I don't remember her name) was fantastic. She had me try on a variety of frames because I wanted something different (going for a hipster vibe). I ended up purchasing some great frames by L.A. Eyeworks - I've gotta a ton of compliments already. Overall, a wonderful experience- convenient, thorough and pleasant. Thanks so much Dr. Herring and staff! read more

This establishment is great. The staff and their customer service are amazing. Dr. Herring is professional yet very personable. He assist with picking out my glasses. They came back with in a week of my initial visit. Overall, I had a great experience. I love my new glasses and I plan to return. I highly recommend Nostalgic Eye Care. read more

Nostalgic Eye Care - My new eyewear! - Optometrists Near Me - Philadelphia, Pennsylvania

This is my second time using Dr. Herring, and I am continually satisfied with the service. The staff are very caring, and the environment is such a pleasant place to be. Dr Herring truly takes great care during the examination, and he kept me at ease as I needed another screening for preventative services. When it comes to getting frames, this team is the best. They truly have a great eye and are honest about what enhances one's look. They also have a beautiful selection of designer frames. This office is truly a Germantown gem. read more

My rating is based on my frustration waiting for over an hour before the doctor comes to see my. There was a patient but she left and I was hoping to be called right after she left. I have important work to do and can't spend more than an hour in an eye doctor office and not get done. read more

I was so impressed with this office from my initial phone call to schedule to picking up my glasses a week later. The entire staff was polite, and professional. I was seen on time for my appointment. The lady who helps with the glasses was great as well. I verbalized what I wanted and she pulled them right out of the case. Not to mention the level of patience the staff has because I picked up my glasses Tuesday evening and I have already called back twice with concerns(glasses need to be tightened). Also the selection in glasses was great. There seemed to be a little for every style. A+ to the entire staff. Thank you all for makings my eye appointment enjoyable. read more

Nostalgic Eye Care - Optometrists Near Me - Philadelphia, Pennsylvania

Very glad to have found Nostalgic Eye Care. Staff is pleasant, friendly and professional, Dr. Herring is great and the place is so clean it sparkles. read more

The doctor was great but the office mis-billed my insurance, then charged me out of pocket costs that shouldn't have existed. When I attempted to work with them and my insurance company to get everything corrected, the Nostalgic office refused to follow through read more

Dr Herring is a great eye doctor, and I've been very happy at his practice since I became a patient of his a few years ago. He and his staff and always a pleasure to interact with. My two children also are patients of Dr Herring's and he's great with them as well, even when they ask tons of questions and want to know all about the different equipment. I'm glad he's in Mt Airy! read more

Wanted to shop locally vs. going to an overpriced chain. Had a budget of roughly $1000.00 for new glasses and lenses. Walked in around 5 p.m. and was asked if I had a mask to wear. I didn't, so I asked if they had one. Was told yes, but it would cost me $3.00....for a 50 cent mask. I didn't have any cash on me so I had to leave. Very bad business decision to turn a potential cash-paying customer away with $1000 bucks in his pocket for a 50 cent mask. in business you only get one chance to make a good first impression and yours stinks. If the profit on that mask means more to you than the profit on a new pair of glasses then I'll happily take my business elsewhere. read more

Nostalgic Eye Care boasts a modern, fresh, clean and stylish office. It's very appealing when first entering. There's a small, but stylish selection of frames. Dr. Herring was very friendly when conducting my eye examination and informed me of presecription changes. read more

I just moved to the neighborhood and wanted to find a practice nearby where I could get my contacts and glasses updated. Dr. Herring is so knowledgeable, honest and easy to talk to -- the whole experience was just really pleasant! He and his assistant were total pros and he helped me choose the right type of contact lens as well as find a really cute pair of Moscot frames. An overall great experience! read more

Nostalgic eye care is my new go to for anything eye related. Dr. Herring and his staff run a remarkably wonderful Optometrist office. I had to have an emergency exam performed during the COVID pandemic, Dr. Herring's office was not only clean, but took every precaution necessary to protect our safety. Look no further, this should be your new Eye Care professional. read more

I came here as a new patient after reading the reviews and also that it's conveniently located near my job. Dr. Herring was extremely knowledgeable and helped me make the correct decision regarding new contacts based on my needs and wants. He is very personal and really made my appointment not only painless, but in fact quite enjoyable! From the minute i stepped into the beautiful modern and sleek designed clinic, I was greeted with friendly and welcoming faces. Like many, we all fear the necessary "eye puff" test. However, I was so relieved to find out that Dr. Herring invested in a new innovated device that tests the same way-minus it irritation of the eye! Huge win for me. I will definitely recommend my fellow co-workers and friends to Nostalgic Eye Care. read more

First I like to start off by saying what a really nice office I thought I was on park ave in nyc the place was outstanding, I must say I must have looked around the office at least several different times. The staff is very nice and professional and prices are great . Dr herring is very good at what he does Philadelphia has a awesome place to get all your eye glasses with a smile read more

I like the service, the office layout, and the new technology the Dr. uses. He is thorough and makes a point of connecting you the patient as a person and not just another co-pay. However, the front desk could take a seminar or two on customer relations, but they have improved over the past year. read more

My first official eye exam ever the other day... Dr. Herring and his officemate were extremely helpful and personable making the process absolutely painless. I had some questions regarding my visit, which I emailed a few days after and they were promptly responded to by Dr. Herring. Nothing but top-notch service here. Overall every aspect of my visit was a great experience... well, those dilating eye drops temporarily made everything appear underwater, haha... for the greater good son, for the greater good. Seriously though, even that wasn't bad, plus Dr. Herring thoroughly explained what to expect and guided this rookie through the entire exam. Come here... especially Germantown / Mt Airy peeps. Nostalgic Eye Care makes supporting the local community a pleasure. Umm... whatcha waiting for??? read more

Great service before the appointment, and after. Dr. Herring has a real good eye (pun intended!) for helping select the best frames for the face. I LOVE my new frames. I don't want to see 500 frames which all look the same after 5 minutes, I want someone who looks at the frames I'm wearing, and say yea or nay, with confidence, and Dr. Herring does. Brittany did everything right, 100% follow through and 100% follow up. The tipping point was the device Dr. Herring has for the blast of air on your eyeball - hate that. Not anymore. I didn't feel a thing. I won't go anywhere else, and I recommend Dr. Herring and Nostalgic whenever I can. Thank you Dr H and B!! read more

Although I paid for both an eye exam and a pair of pricey glasses, but I was informed the practice would not share information about my pupillary distance--an essential measurement for purchasing eyeglasses--even though I am a paying customer. Now, if Dr. Herring would like to consider himself a doctor rather than merely an optometrist, he has to follow doctor's ethics and share my own medical information with me. In fact, the FTC "Eyeglass" rule requires optometrists to give you a copy of your prescription so you can shop around and not be trapped in their proprietary practice. How is this different? Change your policy, Dr. Herring. read more

Dr. Herring helped me out with a kind of odd situation of my own making. I had him order a pair of glasses, and only when they came did I realize they were the wrong ones--my fault. Dr. Herring immediately helped me pick out another pair out of his cases, which ended up being $10 more than the pair I had ordered, and he didn't even charge me the difference. So, to recap, I had him order the wrong pair of glasses, he helped me fix it right away, and then he basically gave me $10 to top it all off. Even though this shop is an hour away from where I live, I'll definitely be coming back! read more

Wonderful staff all around, beautiful facility, great frame choices (and honest fashion help choosing them). I got contacts for the first time here, and I felt very well taken care of by the fitting and the training. I'll think of these folks every time I see! read more

This office opened pretty recently and my son and I must have been among their first couple of patients. And let me tell you, if they treat all their patients like they treated us, they can expect to be around for a very long time! Shout out Dr. Herring who treated my son like the young, intelligent boy that he is and kept me abreast of every test performed and every outcome reached. He was no-less professional and courteous during my own exam. Although we had planned to just get our prescription and go elsewhere for glasses, we decided to do all our business here since their frames were decently priced. Welcome to the neighborhood Nostalgic, hope you're here to stay! read more

I came to this location as a new customer and was beyond pleased. From my first interaction with this location via Telephone--thanks Mya for answering all my questions--I can tell quality customer service is important to Nostalgic Eye center. Upon arriving to the location, on a same day appointment, I was amazed by the beauty of the location. You are welcomed by crisp paint, quality natural lighting, and an assortment of glasses. Its very obvious Dr. Herring has an eye for detail. Dr. Herring himself strides to make his patients feel as comfortable as possible. While waiting to be seen, I watched him interact with everyone who entered the building. The appointment itself was the best eye exam I have experienced. He truly cares about the health of your eyes. Not only will I routinely return; I have recommended Dr. Herring to all of my friends. read more

I had a great experience with Dr.Herring and his staff at Nostalgic Eye Care. Super friendly, easy to schedule an appointment, pain-free and thorough exam. Ordered new contacts, got them within a day, very pleased! They also have a great selection of frames. Highly recommend. read more

Awesome place!! Staff are so amazing and efficient. LOVE this place, I am getting my entire family to be patients there. Got contacts and glasses in a breeze! Gotten many compliments on my glasses. The Doctor has old school and new school charm, -- so worth every penny as you are getting a REAL eye exam. Bye Bye American's best (which is actually the worst). read more