I believe Dr. Biscardi has closed her business. My family saw Dr. B for close to 20 years. The past 3+ years have not been good. Very weird vibe from the business partner. read more

Dr. Biscardi was nice when I went into my appointment and diagnosed me with BVD. I paid $1500 for three appointments and glasses, and then when I reached back out for a follow-up, I was told I needed to pay $800. Stephanie also gaslit me when I told her that she was giving me contradictory information to Dr. Biscardi, to which she kept saying, "I'm just looking at what's on the paper." I went to see a much, much more affordable and accessible doctor, who immediately got me started on vision therapy, saying I needed that to strengthen my eyes, something Dr. Biscardi didn't bring up until I asked about it. Most frustratingly, they are completely ignoring my and my new doctor's attempts to get my prescription. This is illegal. I'm only leaving this review because my friend had to leave a review to finally get their attention after they were being ignored. I just want my prescription so I can continue to get the care I need. read more

As many reviews indicate, the business has fallen off a cliff in recent times. Can't tell if it's to be blamed on staffing, morale, COVID, or something else. They can't even seem to comprehend the most basic business fundamentals: answering the phone, returning calls, scheduling appts. They overcharged me on a bill, and issue me a statement indicating as such. When I asked to be refunded, I was told the "check was in the mail" About a year later, still no refund. They have stopped returning my calls or answering text messages (their new preferred method of communication as I guess talking to customers via a live call was out of the question). Stay away from this place, it's a train wreck. read more

NEVER AGAIN! My entire family are patients of Biscardi Vision. I had an appointment as a new patient and had to change my appointment due to a work issue. I was told that because I had an appointment and was not coming in they are dropping me as a new patient. I told them that I will take my family (3) away from the practice they told me to do it! They didn't even allow me to stay as a patient and not lost 4 patients due to this. WORST customer experience ever! read more

Still the greatest. I've been seeing her for about 15 years now - it was obvious at my appointment today that her staff is at an all-time low due to the pandemic, and I completely understand why. It was clear to me that Dr. Biscardi still really cares about her work and her patients. read more

I've been a patient of Biscardi Vision for many years. She is warm and kind and her staff have always been as well. I always get my contacts quickly (and I usually get to take a few pairs home with me since I show up when I have none left). The frame selection is good and the staff are helpful. The long wait times for appointments are BECAUSE they're the best. I also had a virtual exam during COVID which worked perfectly well. I see some of the COVID complaints here and have to chime in as a longtime patient. There are personal reasons as to why the doctor has had to enforce what some may see as extreme COVID precautions, and many patients are aware of this. I'm sure it has caused strain on the business but it is what it is, and I am confident they will bounce back in time. read more

I am not a current patient, but I work around the corner from the office and when I lost a contact during my work day, the staff were kind enough to provide me with a sample (free of charge!) that exactly matched my prescription so I could return to work and safely drive home. If you are a contact wearer then you know how disorienting it can be when you lose a contact and can only see through one eye. I am so grateful that they were able to accommodate me even though I am not a patient with their office. Thanks again! read more

Biscardi Vision is unable to honor appointments and will cancel on you at the last minute without an apology. And, they are not helpful trying to reschedule patients. The door of the office is always locked as you arrive (for security reason I suppose, this is Philadelphia after all...) You knock and hope someone will open. And that someone is a secretary with poor client skills who bears on her face her frustration at life and unhappiness. She might also tell you that they no longer take your insurance, without prior warning. So I say : "do not turn a blind eye on Biscardi Vision, adjust your glasses on your nose and never come back!" read more

They were my only optician + eye doctor since I moved to Philly around 2010. Never had any problems until the pandemic, but my recent experiences were abysmal. First of all everything is now by appointment only, which would be fine if they picked up the phone, but that wasn't my experience. I'm also not sure how useful the obligatory hand washing is for all visits given that COVID-19 is airborne. The eye exam seemed to go fine, but when I got the glasses, they came in a cheap soft case and didn't come with any complimentary wipe/lens cleaner, which has been standard in the past. Not to mention the glasses were ready on a Monday but they couldn't fit me into the store to give them to me until Thursday, because appointment only. Worse, they didn't spend any time checking the fit, which I remember being very useful from previous visits. Turns out I needed some adjustments before I could wear the glasses. So a third appointment and another visit. Then when I finally started wearing them in earnest, it became obvious that the prescription wasn't working for me. After I *made a fourth appointment* on the phone to come back in to troubleshoot, one of the owners sent me back home and told me it wasn't worth examining me or the glasses until after I had worn them for a few more days. Total waste of my time coming in. About the only good thing I can say is that they were gracious enough to offer me a refund on my glasses after I complained. The bad news? Fifth appointment to pick up a physical check. Not planning on going back. read more

Hugely disappointed in their customer service and accommodations to long time patients. I won't even get started on why this eye doctor needed to be closed during covid (since you can wear a mask) while every other speciality doctor, vet, and dentist were open. But I digress, I called because I ran out of contacts and they told me my prescription expired and there were not openings until end of JUNE. I explained how since, you know, I kind of CANT SEE without my contact this would be a problem - I asked either 1. can I have a sample to hold me over or 2. can I pay for just 1 to hold me over (I literally only needed 1 contact because I had 1 left at my house still). They told me no and to go somewhere else. Again, I said that is pretty ridiculous you guys always keep trial pairs on hand so can I just get one - again she said no and claimed it would be illegal. Absolutely untrue as many other doctors have extended prescriptions to hold me over until my appointment in the past. She was EXTREMELY rude on the phone and told me to go somewhere else. So clearly, I did. Dr. Biscardi - do you even realize that you have people working for you who are actively trying to get people to leave your practice?! Might want to re-evaluate your office staff unless you are trying to lose all of your patients. read more

Terrible!!! After waiting nearly a year to see Dr. Biscardi (due to COVID restrictions) I travelled to Philadelphia from the suburbs in the hopes she would be able to fit me with contacts that actually work. I've had trouble ever since I had laser surgery on my eyes, and I heard she is really great at getting the right contacts for hard to fit eyes. She was unsuccessful the first visit, so I went back again. During my second visit, I asked her to also give me a prescription for progressive eyeglasses, which is what I had been wearing for years without any trouble. The second attempt at fitting me for contacts was also unsuccessful. I couldn't see at all from either trial pair, so I gave up and ordered my glasses. To my surprise, I couldn't see out of the glasses either. I went to another doctor, who verified that the glasses I ordered matched the prescription from Dr. Biscardi. The new doctor also confirmed that the prescription she was giving me from her own evaluation was very different from the prescription Dr. Biscardi prescribed, but was nearly identical to the current glasses I was wearing from my 2019 prescription (from yet a different doctor). I have a severe astigmatism in my right eye and a very weak one in my left eye. The correct presciptions from my 2019 doctor and the doctor I visited after Dr. Biscardi both have the Axis (the prescription for the astigmatism) as 180 for the right eye and 015 for the left. Dr. Biscardi has the axis as 020 for the right and 160 for the left. She clearly transposed the numbers, causing me to be unable to see. When I contacted Dr. Biscardi's office asking for a refund for the $435 I was out due to having to pay for a new exam by another doctor and the cost of the glasses I purchased with her erroneous prescription, I was met with hostility by her Office Manager and denied a reimbursement stating that Dr. Biscardi "stands by her prescription." I sent Dr. Biscardi a letter directly, as I thought perhaps the Office Manager spoke without Dr. Biscardi's knowledge. Rather than respond directly, Dr. Biscardi had a lawyer contact me to tell me that they would refund $80 for a visit and no more. When I rejected that, I heard nothing further. With accurate prescriptions in 2019 and again in 2020 from two separate doctors that came up with almost identical prescriptions through their own evaluations, and Dr. Biscardi's prescription having been opposite of what worked, it is clear to anyone that Dr. Biscardi prescribed a faulty prescription. I am out hundreds of dollars and she refuses to admit that she has done anything wrong or reimburse me for the loss. What I experienced was TERRIBLE customer service and clear incompetence from this doctor. read more

I loved Dr Biscardi, but the glasses store was terrible. My glasses were measured by someone who was clearly new, and didn't know what he was doing. My glassses were made incorrectly twice (I couldn't see out of them, it was that bad!). The best they would offer was half price on another pair from them, which I was sure would be made incorrectly. I wanted my money back and they were very rude, acting as though the problem was me. I lost my temper and left. I was out $600 for glasses that were unwearable. read more

Excellent experience. Great eye doctor and very nice staff

Their office has become completely unresponsive since the pandemic! Would love to know if I should just go to a different doctor, but I have already appreciated their great service prior to this. read more

As a long-time patient of this practice, I was always extremely happy with the optometrist, Dr Biscardi. She is kind, knowledgeable, offers clear explanations, and was quick enough to catch early and refer for treatment a condition that could have eventually developed into glaucoma. But in spring/summer 2021, the office, and particular the optician, became backlogged, unresponsive, and not able to deliver the sort of premium eyewear service that would be a compelling reason for not simply ordering online. I think they are scaling down the operation so that they can one day return to offering top-notch service to a reduced client base. Meanwhile, they basically told me to take my business elsewhere, so that is what I will do. I wish them the best. read more

I have been a patient of Biscardi vision for multiple years and was always very happy with them! I have medical eye issues and usually saw them every six months. After realizing I hadn't heard from them in a long time I called and was told that my doctor no longer worked there. I asked to make an appt ASAP with another doctor and was told that it was booking seven months out. I relayed that it was important that I get in quickly and the person said there was no possibility of that happening. If I hadn't called there would have been no notification that I no longer had an active eye doctor. I have also had a really hard time getting through to them Via email or phone to request my records and basically had to start fresh with a new doctor. Very bad customer service and patient care. read more

Once you find the appointment (which that part took take a while), the optometrist and staff are wonderful. Also really like the wide choices for frames. read more

This was my first time at Biscardi vision, and everyone was delightful. My appointment was with Dr. Will and he was professional and extremely nice. The office was clean and well organized. They let you pick out glasses while you eyes are dilating and explain the breakdown of cost with you. Overall, the exam was speedy but thorough and the wait time was minimal. read more

I have been a patient of Dr. Biscardi for several years and have always found her service to be excellent. However, I have to agree with the many other patients who have noted the abusive and unprofessional service by her staff. Their database records for me a just incorrect and there has been no attempt to update them. In addition to being arrogant and rude, her office manager does not seem to understand the concept of referring problems to the doctor. She is on some kind of power trip. Hopefully the staff at my new optometrist will be nonauthoritarian, thinking and helpful folks. read more

I had an excellent experience at Biscardi Vision, from beginning to end. I saw Dr. Sumner, who is an excellent clinician. She is thorough, conscientious, very knowledgeable and caring. Stephanie shepherded me through my visit very efficiently and helped me check in, pick out frames and check out. This office runs like a well-oiled machine. read more

Found this place via Yelp like many others, and I've got no complaints! My previous eye care was Philadelphia Eye Glass Labs, but they no longer take appointments and are walk-in only which doesn't work well with my strict schedule. Checking in was easy, I sat down for maybe 5 minutes and the doctor was ready to see me. She was very friendly, easy going and professional throughout the whole exam. It was a simple check-up , the office was very clean and well maintained, I've got nothing to gripe about! read more

Dr. Biscardi is the best optometrist you can go to in Philadelphia. There is a reason she is booked several weeks in advance. For about 5 years I was driving an hour and a half to go see her because she provides exceptional patient service. She goes above and beyond to figure out the best options for your eye care needs while also being practical. From special exams to changes in your prescription (and what that means for glasses/contacts), Dr. Biscardi makes you feel like she has your back. On top of all that she is also one of the kindest people you will meet. The next optometrist I go to in DC has big shoes to fill. read more

After many unsuccessful & frustrating contact attempts by: phone, e-mail, & texts, I was finally able to get an appointment with Stephanie on Tuesday, September 21st to have my lens prescription fulfilled in my existing eye glasses. I was never able to communicate with a person & the automatic returned texts/ emails were generic, standard, scripted responses. I was astonished since your optical office came highly recommended to me by a physical therapist whose practice was also on Walnut Street. Stephanie is very knowledgeable. but spoke in a propulsive rate, an exceptionally rapid pace. This is difficult for me since I am: not overly familiar with "optical terms," 74 years of age & unable to process new information that is being quickly thrust at me. She did, however, write information down as she spoke in regard to: lens material, type of vision, glare protection, transition, cost, & she made several attempts to gain insurance information on my behalf. I paid by credit card at the end of the appointment. On Thursday, September 23rd, I had 3 additional questions for Stephanie. Again I called & texted often until I finally got a very annoyed call back. At the end of our conversation, I promised her that I would take care of all the insurance claim information which I did immediately. I was very excited to be able to finally track down all the forms as well as group & patient ID numbers to bring to the office the next day. On Friday, September 24th, I made a special trip at 2:30PM to the office with a completely filled out insurance claim form for out-of-network reimbursement. Another customer stood outside their door, repeatedly knocking & making unsuccessful phone calls to their office. She too was not able to communicate with their staff. We commiserated about how this lack of communication was highly frustrating. I then proceeded to knock, then bang on their door. Stephanie bolted out of their office fuming, ran into the hallway, & shouted 3 times that I was "very rude." She said that she does not now have office hours & she is trying to train people because your office is short staffed. She proceeded to threaten to remove my order from Tuesday, September 21st. I replied that that was up to her. She impulsively decided she would stop my order & return my glasses. She left me standing in the hallway totally shocked at this crazy & unwarranted escalation. She then added further insult by slamming the door in my face. After 5 minutes she reappeared in the hallway with my glasses, credit card refund receipt, & this time slammed the door even harder. PS, my glass frame is now VERY STRETCHED. It was tightened at Warby Parker (where I bought them 2 years ago) just before I arrived for my appointment with Stephanie on September 21st. Is this the way that Biscardi Vision wants their customers to be treated? Did Dr. Biscardi have the knowledge that Stephanie had a nasty attitude & disposition? Frankly, I never spoke to a 74 year old woman the way that she, a 30-something woman, spoke to me. I had never been treated with such contempt & condescension by someone who is dependent on maintaining customers. Evidently, "customer service"is not part of her repertoire. I see nothing wrong in my wanting to be able to easily contact a business especially when I'm spending $500. Yelling at me that I'm "very rude" is inappropriate & condescending. How am I supposed to know that she is not having office hours now, that she is short of staff, or that she is presently training people. Someone should be manning the phone at the reception desk. I noticed, however, on Tuesday the 21st that the woman at the front desk was also an angry & short tempered woman. The only "rude" people are Biscardi employees. They are smart, but impatient, arrogant, & hostile. read more

This is a review for my experience with this office in Spring 2021. I think Dr. Biscardi means well, and is good at what she does, but her office is severely understaffed. It is impossible to reach anyone in the office -- the phone number only goes to an off-site receptionist who is very rude and dismissive. I couldn't communicate about what was working and wasn't with sample contacts. When there was a long delay in getting sample contacts, no one updated me until I called several times stressed that I was running out. I eventually abandoned efforts to get a good fit for a new contact lens and just asked for a renew of the same prescription I was wearing before. In checking details with my insurance, I found out that Biscardi Vision had overcharged me by $60. They acknowledged their mistake, said they would refund the overcharge, and now it's 3 months later and I am still emailing every few weeks to ask them to please just send that check. I got attentive help picking out a glasses frame, but the lens didn't work for me. Even though I asked about the glasses return policy before ordering, and was assured that I could return them within 30 days, when I did decide that I wanted to return the glasses, they refused to return my insurance benefit and only offered to return my co-pays. Even my insurance rep had trouble getting a hold of anyone to figure out what was going on. I spent a lot of time trying to communicate and resolve issues with this office, and now have to get my glasses redone elsewhere. I appreciate that this is a small business that was trying to make it work during a pandemic, but I would have preferred to be told that they were just over capacity and gone somewhere else from the start. read more

Dr Biscardi is terrific, but her optician Stephanie has become rude and unresponsive to a degree that will drive away business and previously loyal customers. The office seems to be having a very hard time adapting to the post-covid world. I concur with other recent reports of rude behavior and long delays. I hope one day they return to their earlier standards. read more

Update: I note two factually incorrect (not to mention, snarky) aspects of the response from Biscardi Vision. 1/At NO point in my original review did I state that their removal of my records was illegal. 2/The staff did NOT recommend that I seek another provider; they simply told me they'd "get to everyone." Hopefully they are now functioning better, with the pandemic waning. read more

Just an A+ operation full of awesome people. Doctor B is the best. Might take a while to get in but it's worth the wait.

Dr. Biscardi is the best medical provider I've ever come across, and she's also fun. As others have mentioned, there's a reason you'll have to book 6 weeks ahead for a routine exam, the practice is just that in-demand. I make my living as a visual artist, and trust Dr. B. with my livelihood, and have been for many years. The practice has been going through some changes over the last year, but all the staff I've encountered have been pleasant and professional. One star less than perfect until they find another doctor or two to shorten the wait times (and let Dr. Biscardi take a well-deserved vacation). read more

I've been going to Biscardi Vision for several years. Everyone in the office is extremely helpful and nice. I recommend this practice to anyone looking for a pleasant place to get their eyes checked and/or buy glasses. With Dr. Biscardi, I'm very confident that I'm getting the best care available. Also, it feels very COVID-safe with distancing and cleaning. read more

When it comes to healthcare, I am super picky and exponentially more stringent in my reviews than I am with a restaurant. If you have a bad meal no big deal; if you have a bad doctor it is your health at stake. I found Dr Biscardi via yelp, which made me slightly nervous as this is not a place I usually come to for healthcare recommendations. But I am so glad I found her. Dr Biscardi is extremely thorough. She really takes her time. I have been to see her twice for regular check ups and both times she spent at least a half hour with me. She ran lots of tests, explained what they were, why she was running them, and what the results were. I feel that she wants to help me see well but she is also looking out for my long term eye care and health. She is smart and able to answer my questions - and I ask a ton of questions. I really like her personality. I never felt pressured to buy anything. She truly wants to collaborate with me in making sure I have the best contacts and eye glasses possible. I feel comfortable telling her my concerns. They have a wide variety of frame styles with something to suit everyone, though not a lot of depth to the selection within a certain style. They are affordable compared to fancy pants boutiques. The woman who works in the frames department knows her stuff. She doesn't try to push something on you. Instead she takes her time to make sure the frame actually fits your face and the spacing of your eyes. I have been to every boutique frame store in center city and nobody has done that with me at any of those store. This woman (sorry I forget her name) will tell you if the glasses are not a good fit for you. They also don't try to rip you off by up selling features or lens processing that you don't actually need. read more

I needed cybernetic enhancements and searched Yelp for an eye doctor. While sitting in Dr. Biscardi's office, I wondered how awesome life would be if my eye upgrades would give me the powers desired - seeing into the future, and a terminator eye that gives me random data and scrolls 2D images of whatever I'm looking at (plus the sound effects upgrade directly wired to my ear) First, she had me read these spaced-out capital letters. Thought this was a little unusual since A) I should soon not have to read because my right future-seeing eye will soon know what was written and B) a terminator eye would not care for such things. My left eye really struggled to read the tiny print. At this point I reminded her that once my left eye is a terminator eye, I want the zoom feature to be automatic, none of this squinting crap. Dr. Biscardi placed numbing drops in each eye as well as a dilating solution. I figured this was routine before undergoing these sort of changes. We chatted for a few minutes... I suppose to let the solutions take affect. "Which eye will be first?" I asked. "I'll be looking at both at the same time," she answered. Wow! Thank you, future technology! The lights were dimmed; my vision was squirrley at best, but who cares... these eyes are going soon anyway. A bright light was flashed in each eye - not sure if she was taking genetic code to program my new cybernetic implants or she just wanted to see how green my eyes really are. I didn't ask. "So, what's the verdict? How soon can I be enjoying my enhancements," I asked. "You have a slight astigmatism and dry eye. You don't need glasses." "So, that's it?" I asked. I was so pissed at this point. "Yep, you're eyes look good. I can check you again in a year," she offered with a smile. WHAT! I felt like I was duped. I hear of these people getting synthetic limbs that learn movement and I can't get a damn terminator eye! "You're all set, have a great day!" her secretary said. The hell I am! I get to wander my way through the city with blurry dilated eyes and no enhancements! Better luck next year I suppose. read more

I'm actually really surprised with all the amazing reviews of Dr. Biscardi/Dr. Wortman's office. I went last week for a standard checkup - I will say that Dr. Wortman was great - very friendly, made my eye doctor appointment painless, and was very helpful. I went to look at new glasses there after my appointment and found the selection to be pretty limited. I saw a lot of Harry Potter type glasses. In addition, not one person offered to come over and help me and see if I needed anything. As I was paying my co-pay I asked the woman if I could have a copy of my prescription to take to another store to get my glasses there... her response was somewhat snotty of "Sure, but make sure they take your insurance..." as if my VSP insurance is a unique plan that only they take. Since I only go to the eye doctor once a year (sometimes every other) not sure if it will be worth my time to go back and receive poor customer service. read more

It really doesn't get any better than Dr. Biscardi. There is a reason she is a top-rated, award-winning eye doctor. She is truly a diamond in the rough. Walking into the office, which is now called Biscardi Vision, I was immediately greeted by staff who I could tell actually enjoyed working there. I had the need for an emergency appointment, and I was able to get in the same day. I felt comforted that my issue was being taken seriously. Dr. Biscardi could not have been more professional, thorough, kind, and personable. She examined me and after the diagnosis (severe corneal abrasion), she took the time to explain everything to me in detail and helped me understand what was going on, and what can be done to heal. She was vigilant about follow-up appointments, and it is a good thing she was, because my eye wound up having an additional issue during the healing process! Multiple trips to a doctor's office is not exactly something anyone really enjoys doing, but Dr. Biscardi made the process so much easier. She made herself available to me in case I had any questions, and wanted me to keep her posted on any changes or improvements in between my follow-up appointments. I know she has many, many patients (which is apparent just by trying to schedule a routine exam appointment - she is booked for months!) but during my appointments (and even after - as noted above), I absolutely feel like my eyes, and my overall well-being, are important to her. If you have any doubt as to her expertise, then take a look around her examination room. You'll find a corner with a music stand and some sheet music. No, she does not perform a musical number for you as you squint and pretend the letters on the wall aren't blurry.... she treats musicians! As a musician myself, I was really appreciative of the fact that she has the sheet music there. Absolutely brilliant. Her musician patients are in the best hands. I cannot imagine referring friends, family, and colleagues alike to anyone but Dr. Biscardi and Biscardi Vision. read more

I am a doctor; I go to Dr. Biscardi. The world would be better off if we had more people like her in healthcare. She is caring, committed, competent, and just a pleasure of a person to know. I saw her for four years in Philly and the only reason I no longer see her is because I had to move to MN for residency. Should I return to anywhere near Philly, she will again be my go to for eye trouble, contacts, glasses and, heck, probably just to say hello! I cannot recommend her highly enough. read more

Dr. Biscardi is outstanding. I had to leave my old optometrist because he wasn't on my new insurance. Glad I checked Yelp and found Dr. Biscardi--she is kind, smart, and understanding. I noticed another reviewer was really put off by having his appointment cancelled. From the date of his review, I'm guessing we had our first appointments scheduled the same day, because the same thing happened to me. I didn't really think twice about it, I was told that her daughter was in the ICU for a chronic illness. She was profusely apologetic about it when I did see her a few weeks later. No reason for a one-star rating (unless you're cruelly heartless and enormously self-centered). read more

This was my first appointment with Dr. Biscardi for a routine eye exam, and I went there because of the great reviews that I had read. I was not disappointed - this woman is amazing. She's both solid professionally, and really personable. My appointment was on-time, she let me know what to expect, was really informative about what she was looking for, and answered any questions I had. The thing I was really impressed with, is that she gives you incredibly helpful and professional information, but talks to you like a person. So many times, you have doctors speak to you demeaningly, or seem like your questions are stupid - but Dr. Biscardi really welcomed questions, had great answers, and was happy to answer even silly questions I had about preserving eyes when you do a lot of computer work. She has a great personality, clearly loves what she does, and really likes working with people. Dr. Biscardi was the best eye doc I have ever seen... personable but incredibly knowledgeable. It doesn't get any better than this. I would not hesitate to go back if I ever had any issues with my eyes, and I'd recommend her to anyone I know. read more

I was very pleased with Dr. Biscardi. I was a new patient, but she treated me like I had been going there for years. She's very knowledgeable, patient, considerate, and more than willing to help you figure out your insurance. I was happy to know what all my insurance offers and surprised that she knew more than I did about my insurance. She is also one of the few doctors in my area offering VSP coverage and has later office hours on Wednesdays, which I appreciate. I would highly recommend her to anyone in need of a new eye doctor! read more

after nearly a month of trying to get in to see the good doctor I was finally able to get an appointment. Then, ON THE DAY OF THE APPOINTMENT I receive a phone call that I've been cancelled and they have to reschedule for 10(!) days later... Problem is, I work 6 days a week so getting an appointment with these people with my limited scheduled is IMPOSSIBLE... Second problem is I'm going out of the country in 4 days and I CAN'T SEE WITHOUT CONTACTS. I let the secretary know this. The help she offered? A nice "sorry." Yep, that's it. Not even a recommendation of another doctor to see before I leave the country. So..... I guess I'll go to Lenscrafters? yay... fucking pissed right now.... read more

Dr. Biscardi is really an eye expert. My eyes are having complicated problems, some doctors even do not sure which is the best way to treat my left eye. She helped me to order a very special type of contacts for my eyes. Dr. Biscardi was very patient and explained my every concern. FYI, she seems having a busy schedule, need to book an appointment in a month advance. read more

Dr. Biscardi is excellent. She is thorough, patient, intuitive, knowledgeable, gentle, quick, and friendly. She spent at least a half hour fitting my contact lenses because I am very picky and tried on at least 5 different kinds at least 3 times each (to see which was best!). The selection of frames is not extensive, but she and the others who work there (especially the older, kind of heavyset woman) will patiently help you choose (and won't be offended if you decide to go elsewhere for your glasses). It's also very easy to get an appointment there (even for an emergency). A few days ago I got an emergency appointment within an hour. I stumbled into her office with intense eye pain, borderline psychotic. She immediately calmed me down, turned the lights out so I could open my eye, and made her diagnosis within 5 minutes. 24 hours later my eye was pain-free. My highest recommendation for Dr. Biscardi. read more