A dance student at the school next door broke her glasses. The teacher ran over to see if there was…read moreanything they could do to replace the screw and straighten out the frame. Without hesitation, they left into action and even delivered the glasses back to the student so she wouldn't miss class. They went above and beyond!

The Sterling Optical in Wayne, PA is phenomenal!! I've had nothing but positive experiences there…read morefrom exam to lenses! A very well run, clean, and professional establishment. I recommend it to ANYONE!

Not sure what was going on a few years ago based on the older reviews but they're no longer…read moreaccurate. I've been coming here for 3 years now and have had no issues. The staff are all very friendly and helpful. They're fast service. Made an appt on line and they took me right away. The doctor was friendly and efficient. She answered all my questions. The facility is clean and they were cleaning the equipment as they finished each step of my vision check. Able to quickly order new contacts with my insurance through them. My appointment was at 4:15, and I was finished with the exam, ordering more contacts, and out by 4:50.

I never had a worse experience in my life. Ordered glasses on 12/5 - kept calling and only got the…read morerecorded message that said the glasses were on the way. On 1/5 I went to their store - no glasses, they had no idea where the glasses were or if they were ever coming. I ordered a new pair, they told me they would be in 3 days, 3 days and no glasses. Still no one had any idea where the glasses were. I asked for the manager - they had no manager. Finally on 1/12 I asked for my Money back. No one in that place ever knew anything about anything. I will never go back there and I hope no one else does either.

Unbelievable, and bizarre. Martin ( I believe- he hid his ID) turned his back on us as I asked…read morewhat insurance he took. Thinking he did not hear me, I asked him 3 more times as he walked out of the store, calling him "sir." He then came back and told us this was "his space" and I was not to "shout" at him. Something wrong with this guy- I have never seen anything like it. Then he locked the one cabinet that we were trying glasses from. All other cabs were wide open. If you don't want to work the day after Thanksgiving, don't do it. But DON'T take it out on your customers. Worst possible employee for Penn Optical. Employer should dock him. Willl never go back.

Night mare dealing with billing department. Unprofessional, and provide canned answers that are…read moreincorrect. Services were supposed to be covered by my vision plan, as Penn was a preferred provider. I continue to get billed - being told this is my responsibility. Insurer says 100% covered. Disappointed with the number of calls and misinformation received from Penn.

It doesn't get any better. I was with the same optical store for several years and switched to…read moreIntegrity about 4 years ago. I have worked with Dominic from the start and have been very pleased. with everything he has done. Everything has always been done on a timely basis and at a fair price. Dominic always has your interest in mind, I will never go back to my old Optician even though it is much closer.

I was informed that my prescription had changed shortly before moving to a new city, and that my…read moreold prescription was the reason I was having headaches and issues with my vision. I needed a new pair of glasses right away. I called Integrity Eye Associates right away and Domenick was incredibly helpful -- I came in on Tuesday afternoon and the glasses were delivered by Friday morning! I had called multiple other stores but no one else could ship my glasses this quickly. Dom was also great about helping me look through various frames (they have some nice ones in store), and helped me out with tightening up my existing frames. The resulting glasses (frames + lenses) felt and looked new! Great products and service! Would recommend.

Great service and thorough eye exam. I started going to Aegis Eyecare because it was close to my…read morework but I'm retired now and still go to Dr. Abraham for the amazing staff and service!

Went there for 10 years but now it's impossible to get an appointment. They don't follow up on…read moreonline requests for appointments, no one picks up their phone, and they don't return messages. Incredibly disappointed in their customer service and loyalty.

I saw Dr. Haak today. Excellent experience. This is my third time getting a prescription for…read moreeyeglasses and I feel especially confident that I have the right one. I received a thorough eye exam (more thorough than I've received from past doctors) accompanied by an understanding and kind style. I had a problem with starbursts due to hairline fractures that emerged over time in my old glasses which are a big problem for night driving. Dr. Haak made a recommendation for lens treatment to preclude this issue with the new glasses. I ordered the lens treatment to protect the new glasses. I feel well looked after and am grateful.

I've been coming here for at least or close to 10 years as a recommendation by a close friend…read more Dr. Even is professional, insightful, funny and has a great personality. Sometimes I forget she's my doctor and converse with her like one of my girlfriends. Lol! I recommend her HIGHLY to anyone who needs an optometrist either immediately or in the near future.

This is an awesome office. I went here to get my annual checkup two years ago, while i was…read moregetting my foot taken care of. She is in the same office as Dr Langman the foot doctor. This is the ultimate in convenience you have a foot doctor and eye doctor in the same office and you can schedule appointments concurrently! Dr Even is awesome. Very friendly and very through! She helped me with my appointment and she helped me get the glasses i need at a great price. I would highly recommend her and her team.

i've never ordered glasses online did not feel comfortable doing so. Was very happy to find the…read morestore in the mall. All the sales associates were very helpful. Offered advice and/or suggestions. I did wind up ordering two pair of sunglasses they were able to have my prescription added, and my glasses were shipped to me. A seamless process and very happy with my decision. Sidenote, I was able to use my flexible spending funds to purchase my glasses.

I like this location. I don't like the WP lists a local phone number that routes you to a call…read morecenter. When you ask to be connected to the store you're told they can email the store and someone will call you back. That's deceitful to list a local phone number and then dump me in a call center. Literally no one wants to talk to a call center. Terrible company practice.

June 04, 2023 - I am a day short of 6 weeks post-op LASIK. I cannot say enough wonderful things…read moreabout Kremer Eye Center. All of the staff made my consult, pre-op appt, and procedure so much easier because of how caring and thorough they were. Dr. Aronsky was my surgeon, and he was so down to earth and caring which definitely eased my anxiety. The other perk of Kremer was they did the pre-op and procedure, but all of my post-op appts are with my eye doc. Recommended?: HIGHLY RECOMMENDED

The front desk is rude and unprofessional. The entire staff is in a hurry. They talk fast, move…read morefast, and they don't want you to talk to them. The patient mostly senior citizens and we don't move as fast as the 30 year olds nor do we like to be pushed along. Waiting for the doctors is like sitting in a cattle chute. A one hour wait id not unusual. It's almost offensive sometimes that they want to move you along as if you're not a person. In my opinion, some of the staff are like trained robots . Dr. Cohn did my cataract surgery and treats me for glaucoma. I am pleased with him, but always gives you a sense of time is running out . The faster they move the more money they were make. I will stay with Kremer because II like Dr. Cohn. The procedure and the staff during my cataract surgery was extremely friendly and professional. I felt very comfortable there.

I am new to the area. I came in on Saturday with a new prescription for my Theo eyeglasses and Bob…read morecalled on Wednesday to say they were ready. Excellent service!

Spacious store with a wide range of modern frames. Owner Robert is extremely accommodating - was…read morehappy to adjust my Kate Spade eyeglasses and my Ray Ban sunglasses despite not having purchased them at his store. I am looking forward to getting "Anne et Valentine" lenses from EMA the next time I purchase glasses.