Best eyeglass shop I've ever been to!! They were the friendliest staff, and had a fantastic frame…read moreselection!

This company is excellent. They made something I was dreading actually enjoyable! Professional…read moreservice, state of the art equipment, thoughtful and kind staff. I will never go anywhere else.

The Sterling Optical in Wayne, PA is phenomenal!! I've had nothing but positive experiences there…read morefrom exam to lenses! A very well run, clean, and professional establishment. I recommend it to ANYONE!

Vance is always so helpful, professional, honest. You can't go wrong with Sterling Optical. If…read moreyou are looking for a place that still cares about their patients, then this is the place to go.

Not sure what was going on a few years ago based on the older reviews but they're no longer…read moreaccurate. I've been coming here for 3 years now and have had no issues. The staff are all very friendly and helpful. They're fast service. Made an appt on line and they took me right away. The doctor was friendly and efficient. She answered all my questions. The facility is clean and they were cleaning the equipment as they finished each step of my vision check. Able to quickly order new contacts with my insurance through them. My appointment was at 4:15, and I was finished with the exam, ordering more contacts, and out by 4:50.

I never had a worse experience in my life. Ordered glasses on 12/5 - kept calling and only got the…read morerecorded message that said the glasses were on the way. On 1/5 I went to their store - no glasses, they had no idea where the glasses were or if they were ever coming. I ordered a new pair, they told me they would be in 3 days, 3 days and no glasses. Still no one had any idea where the glasses were. I asked for the manager - they had no manager. Finally on 1/12 I asked for my Money back. No one in that place ever knew anything about anything. I will never go back there and I hope no one else does either.

Unbelievable, and bizarre. Martin ( I believe- he hid his ID) turned his back on us as I asked…read morewhat insurance he took. Thinking he did not hear me, I asked him 3 more times as he walked out of the store, calling him "sir." He then came back and told us this was "his space" and I was not to "shout" at him. Something wrong with this guy- I have never seen anything like it. Then he locked the one cabinet that we were trying glasses from. All other cabs were wide open. If you don't want to work the day after Thanksgiving, don't do it. But DON'T take it out on your customers. Worst possible employee for Penn Optical. Employer should dock him. Willl never go back.

Night mare dealing with billing department. Unprofessional, and provide canned answers that are…read moreincorrect. Services were supposed to be covered by my vision plan, as Penn was a preferred provider. I continue to get billed - being told this is my responsibility. Insurer says 100% covered. Disappointed with the number of calls and misinformation received from Penn.

Great service and thorough eye exam. I started going to Aegis Eyecare because it was close to my…read morework but I'm retired now and still go to Dr. Abraham for the amazing staff and service!

This provider engages in unethical/fraudulent billing practice to try to extract more money from…read morecustomers. I took my daughter to them for an eye infection treatment. They prescribed medication for her and asked me whether I wanted to schedule a follow-up appointment. I told them that I would call later if I need to schedule a second appointment. Three month later, I was shocked to receive a bill for a cancelled second appointment which occurred one week after the first appointment. I called the provider and told them that I never scheduled a second appointment. They said that I made one according to their records. I reiterated that was not true and mentioned that I did not receive any card, email reminder or sms about any such appointment. They insisted that that I told the receptionist "yes" when she asked me whether I need to schedule a second appointment and that she made one for a week later. I told them that I refuse to pay for a missed second appointment that I never made and told them that I will share my experience on social media so other customers won't fall into the same trap. It is a shame that this provider tries to extort money from customers using unethical/fraudulent billing practices without providing any evidence. I will NEVER go to this provider again and plan to report them to the Better Business Bureau.

I saw Dr. Haak today. Excellent experience. This is my third time getting a prescription for…read moreeyeglasses and I feel especially confident that I have the right one. I received a thorough eye exam (more thorough than I've received from past doctors) accompanied by an understanding and kind style. I had a problem with starbursts due to hairline fractures that emerged over time in my old glasses which are a big problem for night driving. Dr. Haak made a recommendation for lens treatment to preclude this issue with the new glasses. I ordered the lens treatment to protect the new glasses. I feel well looked after and am grateful.

I've been coming here for at least or close to 10 years as a recommendation by a close friend…read more Dr. Even is professional, insightful, funny and has a great personality. Sometimes I forget she's my doctor and converse with her like one of my girlfriends. Lol! I recommend her HIGHLY to anyone who needs an optometrist either immediately or in the near future.

This is an awesome office. I went here to get my annual checkup two years ago, while i was…read moregetting my foot taken care of. She is in the same office as Dr Langman the foot doctor. This is the ultimate in convenience you have a foot doctor and eye doctor in the same office and you can schedule appointments concurrently! Dr Even is awesome. Very friendly and very through! She helped me with my appointment and she helped me get the glasses i need at a great price. I would highly recommend her and her team.

i've never ordered glasses online did not feel comfortable doing so. Was very happy to find the…read morestore in the mall. All the sales associates were very helpful. Offered advice and/or suggestions. I did wind up ordering two pair of sunglasses they were able to have my prescription added, and my glasses were shipped to me. A seamless process and very happy with my decision. Sidenote, I was able to use my flexible spending funds to purchase my glasses.

I like this location. I don't like the WP lists a local phone number that routes you to a call…read morecenter. When you ask to be connected to the store you're told they can email the store and someone will call you back. That's deceitful to list a local phone number and then dump me in a call center. Literally no one wants to talk to a call center. Terrible company practice.

The front desk is rude and unprofessional. The entire staff is in a hurry. They talk fast, move…read morefast, and they don't want you to talk to them. The patient mostly senior citizens and we don't move as fast as the 30 year olds nor do we like to be pushed along. Waiting for the doctors is like sitting in a cattle chute. A one hour wait id not unusual. It's almost offensive sometimes that they want to move you along as if you're not a person. In my opinion, some of the staff are like trained robots . Dr. Cohn did my cataract surgery and treats me for glaucoma. I am pleased with him, but always gives you a sense of time is running out . The faster they move the more money they were make. I will stay with Kremer because II like Dr. Cohn. The procedure and the staff during my cataract surgery was extremely friendly and professional. I felt very comfortable there.

Went to Kremer for an eyelid issue. Dr. Gurwin. She was…read moregreat, took the time to explain my problem. I will definitely return when needed. Office Tech was great too. Be aware, if you usually do not have a co-pay when going to a doctor and Kremer asks you for one, don't pay it. This is the 2nd time I've been to Kremer where they said their computer system said I had a co-pay. With my insurances, I never have co-pays. It's possible the admin incorrectly entered the information.

I am new to the area. I came in on Saturday with a new prescription for my Theo eyeglasses and Bob…read morecalled on Wednesday to say they were ready. Excellent service!

Spacious store with a wide range of modern frames. Owner Robert is extremely accommodating - was…read morehappy to adjust my Kate Spade eyeglasses and my Ray Ban sunglasses despite not having purchased them at his store. I am looking forward to getting "Anne et Valentine" lenses from EMA the next time I purchase glasses.