I would have stayed with this practice if I had three hours for an eye appointment, but I do not…read more If you don't have to get back to work, maybe this place is for you because Dr. Nolan is very nice, but the wait over the past two years has become absolutely absurd. I arrived at 8:30 for an 8:45 appointment and I left the office at 10:20 after skipping my dilation. I have a rare eye issue and skipping a yearly dilation is not safe, but I worried if I did it that I would be there for three hours instead of two. Dr. Nolan went as fast as she could and apologized, but then when I went to the front desk to pick up my prescriptions I had to wait another 15 minutes on top of the over 1.5 hours I had already spent in that building. I was going to be late for a meeting for work, so I went in the back and begged them to just hand me my scripts and send me a bill and they debated with me that I still needed to wait until the doctor came out and handed me the paperwork herself. The front desk is exceedingly rude, and for the record, I had an incomplete yearly eye exam that took two hours start to finish and only because I made a scene. They should seriously be embarrassed of what they have done to this practice.

Very happy with Dr Katzman and his staff. Very thorough refraction to ensure that I would have the…read moreright prescription for Optimal vision.

I've had nothing but a positive experience with visionary eyewear! Bob is incredible helpful and…read morenice. The Dr was also very knowledgeable. I've had glasses/contacts for the past 15 years and he still teaches me things I didn't know. I'll never go anywhere else because the staff are such good people and the only ones I trust

I had a great experience at this place today. I had received a rushed eye exam from another…read morelocation earlier in the day that left me concerned about my prescription. I noticed this unassuming shop on my way to my chiropractor and thought I'd see if they could help me out. They could not have been friendlier. I received a second eye exam from them. It was a night and day difference. The optometrist took her time and really made sure the prescription was right. While the other place relied on machines to tell them what to do, these people were old school in their approach and highly skilled. They had a good selection of high quality frames and provided great service at every step. If you want to make sure you're dealing with real professionals, Visionary Eyewear is a great choice. I don't normally write reviews, but this is one of those places you could walk by without even noticing and it was one of my better eye care experiences.

I've been coming here for a couple years now and my favorite optometrist has been Dr. Chad Edmonds!…read moreI've only had to come for standard eye exams and contact fittings, but I appreciated that when we were talking about my work and lifestyle Dr. Edmonds was even able to make suggestions about what settings to use on the computer to promote more blinking (helps with dry eyes). He went above and beyond by even doing the cost comparison for me when I was considering two contact brands, the manufacturer's rebates, and their in-office promotions. I also love that this practice has the option to text their staff, I do find that to be easier than calling because their phone lines are often quite busy. When it was time to order my contacts I had the option to order through the site Dr. Contact Lens or through them directly to save an additional 15% off. I've been a happy customer here and would recommend it!

My daughter was referred to this practice for vision therapy, the doctor was fantastic but the…read morebilling department and front desk staff was horrible. They did not return our phone calls, they do not answer their phone, they were unable to answer our questions when we did finally get a person on the phone, did not mail a doctor letter of medical necessity to our insurance company and did not inform us that our insurance was not covering the therapy. We ended up with months of unpaid bills that we didn't know we were responsible for. We are happy with the doctor but the billing and admin parts of the practice are a nightmare to deal with. We will not be going back to the practice and we have informed the neurologist that recommended the practice about our horrible experience.

This store is unprofessional and extremely unhelpful. As a long standing customer when they were…read moreSinger Specs, they reacted as though I were a stranger. Zero customer service! The optician and owner were clueless when I presented my defective frames that are still under warranty. I highly recommend going elsewhere. Sean J Mullin West Chester, PA

My wife and I called yesterday on Thursday, 3/27 and we were given two appointments the next day…read more We were greeted by the owner who was very friendly and professional. The owner's son, Spencer, was extremely friendly and we didn't have to wait at all for my wife to see Doctor Jill R. Doctor Jill was very patient and explained every part of the exam, step by step. When my wife and I left, we both felt that we had gotten GREAT service! Robert T.

Saw Dr Risoli. From the door, everyone was really nice, up to and including Dr Risoli. Dr Risoli…read morewas super friendly and personable. I give 5-stars just on the fact that in one visit I'm seeing better now than I have in years! I have terrible vision, glasses are such a pain with everything I do. Over the years I've been working with other places and have never been able to wear just contacts. "We can give you up close or far vision but you're always going to need glasses with the contacts to see - which defeats the point. In less than 20 minutes I had contacts in my eyes and can read my phone AND street signs from down the road! Definitely recommend :-)

Doctors are great, front desk is great , then you get to the fast talking sales people at the end,…read morewho kill the whole client experience. Multi members of the family are patients and you have to question the charges each time.

It doesn't get any better. I was with the same optical store for several years and switched to…read moreIntegrity about 4 years ago. I have worked with Dominic from the start and have been very pleased. with everything he has done. Everything has always been done on a timely basis and at a fair price. Dominic always has your interest in mind, I will never go back to my old Optician even though it is much closer.

I was informed that my prescription had changed shortly before moving to a new city, and that my…read moreold prescription was the reason I was having headaches and issues with my vision. I needed a new pair of glasses right away. I called Integrity Eye Associates right away and Domenick was incredibly helpful -- I came in on Tuesday afternoon and the glasses were delivered by Friday morning! I had called multiple other stores but no one else could ship my glasses this quickly. Dom was also great about helping me look through various frames (they have some nice ones in store), and helped me out with tightening up my existing frames. The resulting glasses (frames + lenses) felt and looked new! Great products and service! Would recommend.

I scheduled a first time appointment for my husband and when I scheduled the appointment the…read moresecretary was rude. My husband arrived 5 minutes before his appointment and Laura(at the front desk) got his insurance card. Then a man came in to ask for his glasses be adjusted and she told him wait while I ask the doctor. Now it's my husband's "scheduled appointment time." She proceeded to take him back while my husband patiently waits. She never even acknowledged him waiting. 20 minutes later my husband leaves. I'm very disappointed in this establishment because a very good friend of ours highly recommended them. I guess we weren't the right color t be treated with respect!

Dr De Angelis Combines expertise with compassion and she goes beyond the norm to help her patients…read more her demeanor is very comforting and at the same time very thorough. She never rushes her patients and makes sure her patients understands each element of the visit and any questions you might have are answered.

Rude and dismissive of older folks who need a little more time to express themselves. We miss Dr…read morenegrey Senior. Won't be returning.

I saw Dr. Michael Negrey for an irritated eye and I was very happy with his service. I also…read morecontacted the office on Monday because my daughter had eye irritation that needed support. Shirley DiRocco answered the phone and helped me to make sure that everything was going to be okay. We are very appreciative of all of the support that this organization has provided for us.