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Haak Robert OD

5.0 (1 review)

Services - Haak Robert OD

Eye exams

Eye testing and diagnosis

Retinal imaging

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11 years ago

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Aegis Eyecare - Dr. Abraham, O.D.; Dr. Synder, O.D.; Dr. Moritz, O.D.

Aegis Eyecare

(28 reviews)

$$

Great service and thorough eye exam. I started going to Aegis Eyecare because it was close to my…read morework but I'm retired now and still go to Dr. Abraham for the amazing staff and service!

This provider engages in unethical/fraudulent billing practice to try to extract more money from…read morecustomers. I took my daughter to them for an eye infection treatment. They prescribed medication for her and asked me whether I wanted to schedule a follow-up appointment. I told them that I would call later if I need to schedule a second appointment. Three month later, I was shocked to receive a bill for a cancelled second appointment which occurred one week after the first appointment. I called the provider and told them that I never scheduled a second appointment. They said that I made one according to their records. I reiterated that was not true and mentioned that I did not receive any card, email reminder or sms about any such appointment. They insisted that that I told the receptionist "yes" when she asked me whether I need to schedule a second appointment and that she made one for a week later. I told them that I refuse to pay for a missed second appointment that I never made and told them that I will share my experience on social media so other customers won't fall into the same trap. It is a shame that this provider tries to extort money from customers using unethical/fraudulent billing practices without providing any evidence. I will NEVER go to this provider again and plan to report them to the Better Business Bureau.

Haak Robert OD - optometrists - Updated May 2026

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