I've been to several eye doctors in the 12 years I've lived here and Dr. Yannelli and her staff are…read morethe best, by far. They have a variety of hours so getting an appointment was easy. Dr. Yannelli is extremely professional, smart and friendly. Her staff are also very pleasant and the office itself is cute with a good selection of eyeglass frames. They are very honest. No one tried to pressure me into pricey frames and they gladly offered to give me my written prescription in case I wanted to shop elsewhere for frames or contact lenses (I bought both through them but just the fact they willingly offered the prescription showed their honesty). My two kids and I had routine eye exams and we ordered new frames and lenses and two of us ordered contact lenses. Everything went great and we got exactly what we wanted. During another visit, Dr. Yannelli took care of my eye infection and everything turned out great. We are getting ready to return since my youngest wants contacts and I have no doubt they'll get him the right lenses for a fair price. I can't say enough good things about this practice!

Dr. Yanelli is AMAZING!! We've lived in this area for 20+ years, and it's taken me that long to…read morefind an eye doctor that I love - and Dr. Yanelli has definitely been worth the wait. She has fitted me with gas-perm contact lenses better than anyone In the 35 years I've worn them. Nancy at the front desk is warm and personable, and like Dr. Yanelli - treats each client as if they are the most important one. My entire family and I absolutely love this office.

This place is great. Their staff is always so nice and helpful! I have such a pleasant experience…read moreevery time! you guys are awesome genuine people! Thank you!

From the owner: We offer a range of services: comprehensive eye examinations, contact lens fittings, pediatric…read morevision exams, eye health evaluations and some emergency services.

About a year ago, I bought some glasses from them. They were very nice looking, but they were made…read moreof cheap crap. My lens fell out at least 3 times, and they did put the lens back in. However, when the bridge snapped, they refused to put my lenses in new frames unless I got a new exam. Luckily, I have an old pair so I can still see. But it seems to me that I'm being extorted into having a new exam and that they couldn't care less if I could see or not. Maybe I'll tape them back together .

The absolute worst! No selection. Dr. Gave wrong prescription and they thought I would pay for…read moretheir mistake. Stay far away from this place!

I have received excellent eye care at Chester County Eye Care. In 2023 I had cataract surgery and…read morelens replacements. I still see very clearly without the need for glasses, both for near and far vision. I also receive great care at my annual eye exams. The staff is very helpful.

I have been with this practice for many years. My recent appt. was an annual one with both the…read moreSurgeon, Dr. Arena, and the Ophthalmologist, Dr. Chu, doctors I have seen regularly. I was truly astonished this time. Let's begin with Dr. Arena. The office was fully mobbed with patients. The nurse called for me more quickly than I anticipated, so I said I wanted to go to the bathroom first. Dr. Arena, who was sitting nearby, told me I should "wait, because they are very busy." So I did what she wanted. Things went downhill from there. I am having problems with the monovision I chose to do for my cataract surgery, where one eye is corrected for near vision and the other for distance vision. Over time, my eyes do not adjust quickly to near or far, so I am getting a lot of blurry vision, and that is making my eyes hurt. I asked if it was possible to surgically remove one lens and go back to near or far in both eyes. Dr. Arena was positively furious with that idea ..." well for that, I would refer you to Wills," and it was said nastily. She told me it was likely the problem was because of my age, but offered no suggestion of a fix and blew me off. When I started to ask about my problem, she pointedly told me (twice) "I am a surgeon, that's my area of expertise." It was delivered in the most arrogant voice I have EVER heard. That voice that says, I am important, " and you are just an old lady who complains. WHOA. A few days later, I went to see Dr. Chu. I thought I would be able to talk to her about this issue. She did my examination for glasses, ignored me when I wanted to talk about my eye problem, and sent me out of the office. That appointment probably took 15 minutes. I suspect 15 minutes is the assigned time for patients in this office. The reality is that this practice has grown too big. GROWING BIGGER IS NOT BETTER, it just generates more money! If you look, you will note that there are far more negative (1) reviews of this practice than good ones. I grant you that people who complain and are more likely to post, but it is still a solid reason to avoid Chester County Eye Care. I will be finding another practice to go to. I have indeed, at my age, turning 80, several different doctors. I have excellent relationships with all of them. Nobody has ever treated me in this manner nor dismissed me like these two did this past week. It's interesting because if you look around that waiting room, you will see a lot of gray-haired folks. Eye problems are endemic to age.

Bought two pairs blended eyeglasses. All well. Gal knew her…read morestuff, make good recommendations without trying to sell me the most expensive frames.

I understand why they have a 2.2 rating, I made an appoint came in checked in on time & waited 20…read moreminutes, while I was waiting I asked the receptionist to cancel a previous appoint I had for 9/20 and he thought I said to cancel today's because I was here for a contact class??! Then their sale reps calls me up states the doctor can't see me cuz it's passed my appointment time so tries and rebook for Saturday which is my only day off in the last 8 days no I'm not coming in so I nicely got up and left I'll be going to my original location in Philly, smh do better cuz you're not living up to your name.

Disorganized management with little ability to communicate effectively with those in need of…read moredetailed information related to eye care.

BUYER BEWARE! They will manipulate you…read more They failed to tell me about their NO RETURN policy after I bought their "demo" Oakley lenses. The manager - AJ Jumar - did not listen to me, talked over me, and in general was an arrogant corporate schmuck who would rather have a small amount of money than admit their policy is terrible. IN NO PLACE AT THE STORE IS THEIR POLICY WRITTEN. You only see "no returns or refunds" AFTER you get your receipt. I was not told about their policy beforehand and was made out to be a fool. Now, the several hundred dollars a year I spend there with be given to a new business. Was is really worth all of this Pearle?

I completely disagree with the bad reviews. For me, Pearle Vision in Exton is amazing. Dr. Lim,…read moreGail, Micki and the rest of the staff have always gone above and beyond. In regards to the person upset about not getting their PD, valid complaint and I agree, except this isn't unique to this store or Pearle Vision.