Horrible. If I could rank them less then one star I would. They have no clue what they are doing…read more If you have people working at your establishment they should probably be educated on their insurance policies. Do Not come here!

Had an eye emergency (laser pointed at eyes by another) and they denied me because my insurance…read moreonly covered routine eye maintenance. I was willing to pay in cash/credit but they still denied me.

I would have stayed with this practice if I had three hours for an eye appointment, but I do not…read more If you don't have to get back to work, maybe this place is for you because Dr. Nolan is very nice, but the wait over the past two years has become absolutely absurd. I arrived at 8:30 for an 8:45 appointment and I left the office at 10:20 after skipping my dilation. I have a rare eye issue and skipping a yearly dilation is not safe, but I worried if I did it that I would be there for three hours instead of two. Dr. Nolan went as fast as she could and apologized, but then when I went to the front desk to pick up my prescriptions I had to wait another 15 minutes on top of the over 1.5 hours I had already spent in that building. I was going to be late for a meeting for work, so I went in the back and begged them to just hand me my scripts and send me a bill and they debated with me that I still needed to wait until the doctor came out and handed me the paperwork herself. The front desk is exceedingly rude, and for the record, I had an incomplete yearly eye exam that took two hours start to finish and only because I made a scene. They should seriously be embarrassed of what they have done to this practice.

Very happy with Dr Katzman and his staff. Very thorough refraction to ensure that I would have the…read moreright prescription for Optimal vision.

My experience today was good except for the receptionist after my appointment would not acknowledge…read moreme while she chatted on the phone. I had to stay for my new eyeglass prescription printout, otherwise I would have just left. I wanted to make a follow up appointment but she wouldn't address me to get it done. Too busy to do checkout.

My longtime ophthalmologist , Dr. Roat--a superb physician whom I recommend…read moreenthusiastically--recently joined this group. When I arrived for my first appointment with Dr. Roat at this office, the first and only thing I saw through the glass doors to the suite was the optical store. I understand that this is quite common; however I work in a helping profession myself and am very turned off by medical practices that feature commercial products. I want to be confident that my providers have no conflicts of interest.

I have been seeing Dr. Jahnle for several years! Office staff is always courteous and efficient at…read moreRiddle Hospital office location. I trust his services for check ups or specific specialist services. Highly recommend.

I have been with Dr. Jahnle for over 6 years. He first treated me when shingles was in my eye. I…read morelater developed an occluded vein in my left eye and Dr Jahnle gave me a referral that has dine amazing work to keep my eyesight. He is treating my glaucoma. Just recently I had Dr. Krespan remove cataracts. Her thoroughness, bedside manner and her patience shows how exemplary this practice is in caring for their patients. I'm so thankful I have been able to continue with my active life as a result of this practice's care

I arrived with my two kids 15 min early from our appointment time. The young lady at the front desk…read moreis super nice and polite. Sat there waiting for almost 30-40min for the doc. One of the kids got inpatient and started to move the chair around and accidentally put one of his foot on the chair. I already told him to put it down... and the older lady at the front desk said some rude comments. Lady, I told my son to take his foot down. Just chill out. Then, he went to the bathroom.... and she went after he came out. She made some snarky remarks again. Geese... lady... I subtracted two stars because of the staff. The doc is good, very thorough. But her staff needs to relax a bit. Or maybe have some kids friendly books or activities.

I moved to Paoli in May last year. I first went to Personal Eyes to do my eye exam and wanted to…read moretake advantage of my insurance plan to buy a pair of glasses. Dr. Marie, Sara, and Sandy were very professional and personal. I was impressed with my experience there and recommended my wife to go there too. A few weeks ago I went there again to get my contact lens exam and as always they were very nice and helpful. BTW they had a new member, April, and she is very helpful too! I did my exam and was given two weeks to try a new kind of contact lens, which did much better job to keep moisture. I went back and asked for some adjustment on my prescription and then I was given another two weeks to try that before I decided to buy. They didn't force me to order anything from them but I wanted to. I traveled a lot recently. Before my order arrived, they gave me some contact lens so I could use them for my trips. Today my order arrived but I couldn't get it as I came home late and their office will be closed this weekend. I'm flying out this weekend so I ask for help. They were so nice and were willing to drop the box on my patio. When I came home, saw my contact lens box sitting on my patio and a line of footprints in the deep snow, I decided to write this review to express my appreciation. This is definitely the go-to place I would recommend to anyone living around this area!!!

Best eyeglass shop I've ever been to!! They were the friendliest staff, and had a fantastic frame…read moreselection!

This company is excellent. They made something I was dreading actually enjoyable! Professional…read moreservice, state of the art equipment, thoughtful and kind staff. I will never go anywhere else.

Great 1st impression! Staff was friendly and knowledgeable. Great selection of glasses and…read moresunglasses as well. Got my new prescription and had my new glasses and sunglasses in less than 10 days as promised right before my vacation. Highly recommend!!

Total bait & switch. They made me give my vision and health insurance cards - saying they only put…read morethrough health insurance if there is a medical issue. Needless to say - they insisted on putting through me medical insurance - which gives them a higher reimbursement and charges me a much higher co-pay. My prior optometrist always put through my vision insurance. There is nothing wrong with my eyes, but they noted "the start of age related cataracts (that won't require surgery for many years), and other minor things that don't need treatment. I have since heard similar stories from others. Also - their glasses are very expensive. They only had a handful that would be fully covered by my insurance. Buyer beware!

I scheduled a first time appointment for my husband and when I scheduled the appointment the…read moresecretary was rude. My husband arrived 5 minutes before his appointment and Laura(at the front desk) got his insurance card. Then a man came in to ask for his glasses be adjusted and she told him wait while I ask the doctor. Now it's my husband's "scheduled appointment time." She proceeded to take him back while my husband patiently waits. She never even acknowledged him waiting. 20 minutes later my husband leaves. I'm very disappointed in this establishment because a very good friend of ours highly recommended them. I guess we weren't the right color t be treated with respect!

Dr De Angelis Combines expertise with compassion and she goes beyond the norm to help her patients…read more her demeanor is very comforting and at the same time very thorough. She never rushes her patients and makes sure her patients understands each element of the visit and any questions you might have are answered.