I believe Dr. Biscardi has closed her business. My family saw Dr. B for close to 20 years. The past…read more3+ years have not been good. Very weird vibe from the business partner.

Dr. Biscardi was nice when I went into my appointment and diagnosed me with BVD. I paid $1500 for…read morethree appointments and glasses, and then when I reached back out for a follow-up, I was told I needed to pay $800. Stephanie also gaslit me when I told her that she was giving me contradictory information to Dr. Biscardi, to which she kept saying, "I'm just looking at what's on the paper." I went to see a much, much more affordable and accessible doctor, who immediately got me started on vision therapy, saying I needed that to strengthen my eyes, something Dr. Biscardi didn't bring up until I asked about it. Most frustratingly, they are completely ignoring my and my new doctor's attempts to get my prescription. This is illegal. I'm only leaving this review because my friend had to leave a review to finally get their attention after they were being ignored. I just want my prescription so I can continue to get the care I need.

Great place! The staff is very friendly, knowledgeable and make you feel comfortable when speaking…read moreto you.

The doctor and staff are extremely helpful, kind and professional. Dr Cohn took his time with me…read moremaking sure I was taken care of. He corrected the wrong prescription I had been using for 10 years from my previous eye doctor. The difference in prescription is huge and extremely helpful. The staff was so kind in helping me choose my glasses and when working with my insurance provider. I will recommend going to this practice to everyone in the area. If I could give more than 5 out of 5 stars I would for sure!

Excellent selection of frames and service. 3rd generation family owned and operated business. I…read morehave been getting my glasses from Springfield Opticians since I was in grade school... along time ago! Choose a local business for all purhases instead of a national chain.

3 rd time ive been in for safety glasses supplied by my company. All 3 times theyve been wrong and…read morethe ladies in the office seem to really have no want to make things right..not in any sort of speedy fashion anyway. I MUST wear safety glasses at work. Inside and out side and my prescription HAS NOT WORKED. I just went back to try and correct my 3rd pair today and was told I need to bring in my old pair:/ because they dont have on file what my last years scrip was. GET IT TOGETHER! You dont have my last years eye scrip?!?. Needless to say. Ill be choosing an optometrist thats a few miles further to see if they do a better job. Strike 3 your out!

I have been a patient of Dr. Brenner for longer than I care to remember!…read moreHe is a very caring and careful optometrist, knowledgeable and helpful with all that is needed in an eye doctor. I have never had a negative experience with this practice. Getting a new pair of eyeglasses and/or one or two new contact lenses is easy and financially very reasonable.

Dr. Brenner is knowledgeable, thorough, and and caring. The office is generous with trial lenses,…read moreand bends over backwards to ensue the customer is happy. Perhaps best yet, they beat 1-800-Contacts' prices (even the rebate prices, but without any forms to fill out and checks to wait for), and have lenses available for pickup in a few days. Yes, the office is showing its age and off the beaten path. Yes, both Dr. Brenner and his office manager are quirky. (I happen to enjoy their banter, as well as Dr. Brenner's particularly sardonic, well-read and culturally aware sense of humor.) If you need an exe exam and some glasses or contacts, check them out! I've been going for a few years now, after switching from a much more polished (and expensive - my Vision Service Plan insurance didn't cover much, and required lots of reimbursement forms) office in Media.

My longtime ophthalmologist , Dr. Roat--a superb physician whom I recommend…read moreenthusiastically--recently joined this group. When I arrived for my first appointment with Dr. Roat at this office, the first and only thing I saw through the glass doors to the suite was the optical store. I understand that this is quite common; however I work in a helping profession myself and am very turned off by medical practices that feature commercial products. I want to be confident that my providers have no conflicts of interest.

I followed Dr. Mekel to your practice his previous practice. All the doctors I encountered are…read morewonderful. My issue is with the administrative staff. I am disappointed I cannot speak to anyone. I need to leave a message just for a simple question. This is very inconvenient for me. I had an appointment in August, and your office canceled it. You could not reschedule me for over a month. My appointment is next week. On Friday, September 26 I received a phone call to schedule an appointment. I needed to call you office, leave a message, and wait for a phone call to make sure my appointment, again, was not canceled. While I was on the phone verifying my appointment was not canceled. the person HUNG UP ON ME. This is very unprofessional. I wanted to ask her if I could opt out of the phone calls to schedule an appointment.

Great service and thorough eye exam. I started going to Aegis Eyecare because it was close to my…read morework but I'm retired now and still go to Dr. Abraham for the amazing staff and service!

This provider engages in unethical/fraudulent billing practice to try to extract more money from…read morecustomers. I took my daughter to them for an eye infection treatment. They prescribed medication for her and asked me whether I wanted to schedule a follow-up appointment. I told them that I would call later if I need to schedule a second appointment. Three month later, I was shocked to receive a bill for a cancelled second appointment which occurred one week after the first appointment. I called the provider and told them that I never scheduled a second appointment. They said that I made one according to their records. I reiterated that was not true and mentioned that I did not receive any card, email reminder or sms about any such appointment. They insisted that that I told the receptionist "yes" when she asked me whether I need to schedule a second appointment and that she made one for a week later. I told them that I refuse to pay for a missed second appointment that I never made and told them that I will share my experience on social media so other customers won't fall into the same trap. It is a shame that this provider tries to extort money from customers using unethical/fraudulent billing practices without providing any evidence. I will NEVER go to this provider again and plan to report them to the Better Business Bureau.

Received a very thorough eye exam when I experienced problems reading. Dr. Kayla suggested I go for…read morean evaluation for cataract surgery which I did end up having. I had all my follow up appointments with Dr Kayla. She was great at explaining the way the eye heals and what to expect, especially after the first eye was done, and I was waiting for the second eye to be operated on - that was a pretty weird experience! Everyone there is very helpful and the atmosphere is calm, plenty of beverages to enjoy in the waiting room. Great selection of frames. I need to go back and order a frame with my new prescription. I've never felt like any of the chain optometry businesses got my prescriptions quite right, but I have never felt that way after an exam with Dr. Kayla.

Just finished my first appointment with Kayla and couldn't be happier with my experience! Her and…read moreAshley were so welcoming and friendly. My appointment was quick and informing. I am so happy I found her office for my future eye appointments. Such a great addition to Lancaster Ave!

I highly recommend this office…read more The optometrist is a legend is excellent care of his clients, patients and most importantly the eyes. The staff are there to help you. They are professional, highly knowledgeable, and they care about you and your eyes. I came here years ago and most recently returned. I love my new glasses and I love the new location. It's bigger and so clean with a variety of eye wear. I'm considering contacts so I'll be returning in a week so see my options. I'm so happy to be back!!

Great Doctors, terrible wait times. Highly skilled Docs who spend time so Expect 2 hours in…read morewaiting bring a book

I scheduled a routine eye exam and upon checkout was charged $130 for a "contact lens exam" in…read moreaddition to my routine eye exam that was covered by insurance. The extra exam fee was never disclosed and when I tried to advocate for myself (which I always find so awkward and uncomfortable and something I've had to actively practice throughout my life to gain courage to do) I was told I wouldn't be able to order any new contacts without paying this fee and getting an updated prescription. I felt like I was getting fear mongered and taken advantage of and it was awful. Do yourself a favor and go somewhere else, in fact I called several other eye doctors on the same street and got a quote for $40 for a contact lens exam. Unfortunate for me and a hard lesson learned.

Tried to charge 90% mark up on specialty contact lenses I needed. Won't be seeking services here…read moreagain - really disappointing after some back and forth with the office. The lenses are already expensive without paying a price gouging fee just to place the order for me.