Main Line Optical is fabulous...the bottom line is that you get what you pay for. Yes, they are more expensive that the "express" places you find in the mall. BUT, you get personal, really friendly service and a much higher quality product. Most importantly, they stand behind their products (probably more than they should!). My six year old son snapped his glasses in half this summer while we were on vacation and we were forced to get an emergency pair and at the local one hour place. I kept the broken glasses in my car and finally got around to stopping in to see if they could be salvaged. It had been well over a year since we purchased them. The original frame was no longer available and both the manufacturer and Rich insisted that we pick out a different frame and they gave us a full credit towards a new pair. I actually argued with them as this seemed unfair to them as a business. They've won my business for good! Did I mention that the new pair was ready in about 48 hours (with transitions type lenses)?? I should also mention that the quality difference between the one hour pair and the pair we picked up today at Main Line Optical was really obvious - the one hour pair was almost twice as thick. Thanks, Rich! We'll be back soon! read more

After years of bouncing around with eye experts, surgeons, opthamologists, and other doctors, with no success at easing severe eye fatigue, Dr. Roger Tsai took the time to assess my problems, ensure that he would solve them, and referred me to MainlIne Optical. Luckily for me, Richard Boehm took Dr. Tsai's recommendations as a personal cause. He invested the years he had spent studying prisms in my several glasses, and has basically allowed me to finally read and play the piano for more than ten minutes without requiring a nap. Rich's dedication, interest, and willingness to explain the details of my complex prescriptions were unique, and I feel so lucky to have found him. If you have any need for someone who is an expert, who will care about your needs, and who will take care of you gracefully, don't fool around, head immediately to Mainline Optical and see Rich! read more

Rich and his establishment can only be rated 10 out of 10 (actually 15 out of 10 would be appropriate!). Called at 10 AM on Saturday morning to make an appointment for a minor repair of my mother-in-law's glasses (she is staying with us during the winter portion of the pandemic). "Come right over now" was Rich's response. We arrived a few minutes after 10, Rich replaced the nose pads, and since the shop was quiet, I asked if he could tighten a pair of my glasses. And of course he did so, expertly and in short order. We were all finished and on our way by 10:30 AM! Superb customer service, convenient to parking in Ardmore, and Rich is a pleasure to talk with while he works and you wait. Support local businesses and business owners on the Mainline like Rich Boehm and Mainline Optical! read more

Main Line Optical is extraordinary in that it has something old fashioned about it: superb customer service, the kind that is hard to find today. They try to fix any problem you give them, and they do it happily. Good selection with personalized service if you want it, or you can be left alone to obsess about your choices if you want that! Last week I had a scratch on one of the lenses and didn't think anything could be done about it. I mentioned it in passing while looking at other frames. Rich offered a new lens since the glasses were still under warranty. It had never occurred to me.That's the kind of owner he is, and his employee, Ronnie, is helpful as well. I've been coming here for over 20 years and can't imagine going anywhere else for glasses. Susan W. read more

Excellent customer service, above and beyond. I recently dropped off a prescription for new lenses. Something was wrong with the new lenses. After a few moments, it was determined that the prescription from the optometrist incorrectly removed the correction for my astigmatism. The staff reinstalled the old lenses and adjusted my existing frames so that they were they sitting properly on my nose. BINGO! I could see clearly. I decided to keep the old lenses. I asked how much I owed for the lenses -- I knew they were expensive. I was told "No charge." I asked who was going to pay for the lenses and was told "Customer Service -- you came in to get new lenses and will be leaving without them -- no charge." read more

I have been going to Rich at Main Line Optical for more than 10 years. During that time I have purchased at least ten pairs of glasses (counting those I have purchased for my kids) and I have been extremely satisfied. I know that I have gotten high quality at a fair price, plus the service has been impeccable. I believe that two of the ten pairs of glasses weren't quite right the first time. No problem, Rich worked with me to get it right - even if it meant remaking the lenses. So, I guess it really comes down to peace of mind. When I go to Main Line Optical, I have peace of mind because I know that no matter what happens, I'm going to come out satisfied read more

Mainline Optical was a lifesaver! When I found out my 3 yr. old needed glasses, I felt overwhelmed and emotional. Other lens shops did not make me feel comfortable or confident that they could fit my daughter properly or understand my concerns as a mother. The owner, Rich, was extremely knowledgeable, understanding and great with kids. My daughter calls Mainline Optical the "glasses library" and she is excited to go there and loves her frames! I could not ask for better customer service... my entire family will now be switching to Rich and we are happy to support a business that truly cares about the wellbeing of their customers. Thank you so very much! read more

I had the very lucky encounter of meeting Rich today. I was on another errand but needed a nose grip that had recently fallen out of my glasses. He treated my request as if I was one of his longest standing customers. A true and caring gentleman. Many speak about a tradition of excellence and customer satisfaction, but this was as genuine as it gets. I don't have a regular Optician since moving to the area, but I just may now when I need another pair of glasses. Great to see a business conduct itself in such an open and considerate manner. Bravo...I do hope others who are considering an Optician might do the same. Greg L. read more

I have been going to Rich at Main Line Optical for many years and his service has been outstanding. My eye doctor at Lankenau Hospital recommended him when I first moved to the area over 25 years ago. Rich was so knowledgeable about the glasses he sells and made me aware of a new lens that would be perfect for my eyes. He recently replaced lenses that were old and were losing their protective coating and did not charge me! I also got the new lenses the next day. If you value quality service and an excellent product with pleasant people then Main Line Optical is the place to go. read more

Rich is truly an amazing human being. I have an 8 year old son dx with autism who has worn glasses since he was 7 months old. I cannot even count how many times we have come to Rich with what I thought were glasses that were beyond repair. But I will never doubt the power of Rich, the spec-magician, again. He has fixed every single pair of glasses we have owned, multiple times. He truly has a heart of gold and the hands of a miracle worker. From creating wrap-around temples to literally cutting the temple arms in half to make them fit a little bitty guy - he can do it all. read more

I drove 51 miles to get here based on rave reviews...they did not disappoint! I arrived at 1 pm with my 5 year old daughter and found a giant selection of 700 kids frames. After going through 10 frames, we chose 2 and they actually made the glasses while we waited! Walked out of the place at 1:55pm with my girl wearing her first ever glasses and a spare pair. 100% satisfied, amazing service, they even provided me with a form to get reimbursement from my vision plan (no insurance is accepted). read more

Better than good as it gets. I needed some fashion-forward-ish glasses on the spot because of a severe irration with my contact lenses. These are the most helpful, service-oriented and knowledgable professionals I've met in the eye-care business and beyond. Their business has maintained the kind of local values that are hard to find these days -- personal service, fair prices and expertise. I left with new glasses in a hour!!! And, they're great looking! Can't say enough about the place. read more

Our boys recently broke their glasses and I'm so glad that we went to Mainline Optical. Our friends were raving about this optical shop, and they were so right. Rich and his team were so kind, thoughtful, skillful, and quick, and got our boys' optical needs teed up so much better and faster than any other optician we've been to (and we've been to MANY, as we've moved around a lot). Rich the owner has tremendous experience, expertise, and a huge heart. I highly recommend Mainline Optical. read more

Referred to MainLine Optical by Ophthalmologist. Service was superb, personable, professional, knowledgeable and clearly many years experienced. Value is precisely what I was looking for, and I absolutely got what I looked for, as well as being pleasantly surprised by spending less than what I thought it would cost to have a complex prescription accurately reflected in the lenses that enhanced my vision even in the presence of a unilateral visual defect. read more

Richard runs a very fairly priced and expertly managed shop in Ardmore. The service provided is truly next to none. All of the "associates" at Main Line Optical are Smart, Kind and Pleasant to deal with. They do not push an agenda. They never have pushed at me to buy anything that I was not sure of. A great selection of frames, and an ability to get anything you want, along with a team that makes great vision happen. read more

The best optical shop around! My son is 11 and we have been having his prescriptions filled here since he was in preschool. They are so helpful and have repaired and replaced many pairs for us. I've also had them replace lenses in some of my own sunglasses (Chanel and Tory Burch -not prescription) that I scratched and they were able to add darker polarized lenses which I much prefer. Thank you for all your help! read more

I have been a customer of Mainline Optical for many years and have the highest regard for Richard Boehm the owner. Rich is a stellar optician. The quality of his work is excellent. The selection of frames is extensive. Rich has great, helpful staff. Rich has always been welcoming, patient and dedicated to giving me expert service. He is the best of the best! I wholeheartedly recommend him for optical work. read more

After mangling my glasses, I called on a Saturday afternoon - not realizing they were closed. Richard offered to meet me back at his store and waited while I had to make a second trip home to find the lens. He fixed my glasses in his usual skillful, pleasant manner. Besides being completely knowledgeable, Richard and Ronnie are always accommodating and pleasant. Mainline Optical is the best! Paul Z. read more

Main Line Optical is the Nordstrom's of opticians; Quality products, extraordinary customer service all that is missing is the piano player. We have four members of our family who wear glasses and RIch is always a pleasure to deal with whether it be for getting new glasses or repairing (which he never charges for!). We would not buy our eye glasses from anywhere else. Nomi L. read more