Dr. Jennifer Koster is the best! She knows what she's doing and is kind and patient with my…read morehusband, who has stroke-related aphasia and can no longer name the letters of the alphabet. Excellent office. Friendly, helpful staff. I highly recommend. Also, great location.

If it were possible to rate Central Phoenix Eye Care (CPEC) 10 STARS, I most certainly would! I…read morecannot say enough good about the attention and caring the staff at CPEC provided to my adult son recently. Sadly, my son has suffered with mental illness for the past 11 years; the illness rendered him homeless over the past two years, resulting to his landing in Phoenix. In June, my son contacted me and let me know he was receiving help for his illness. And, in late July, I had the opportunity to travel to out to Phoenix from Dallas, to see my him and make a best effort to get him some of the things he was in desperate need of. Since my son had been without his eyeglasses since January and since he has always had a very strong eyeglasses prescription, being effectively blind and only seeing blurry images beyond about eight inches in front of his face, that which he needed most was eyeglasses! Because my son's prescription is so strong and because of his apparent mental incapacity, I did not want to take him to a store like America's Best or Lenscrafters, because I believed he warranted an extra level of attention, to achieve the best possible outcome. Well, after a little bit of reading reviews on Yelp* and weighing all options, I decided to give CPEC a call. Since I was only going to be in Phoenix for three days, I was elated when I was told that CPEC had an available appointment the following day. My son and I arrived on-time and were promptly greeted and given the necessary "new patient" forms. While I filled out the forms for my son, he was called to be seen. I was graciously invited to accompany him during the process. The examination technician who saw my son, was friendly and communicative, and when it became necessary for the technician to physically force my son's head and eyeball to be on the exact point it needed to be, in order to achieve the correct imagery, she showed compassion and gentleness in both her tone and touch. Next, my son was examined by Dr. Kelsey Harraghy. Dr. Harraghy above all, was equally compassionate and thorough! She was patient and attentive and, made me feel that my son was in the best of care. Her tone was gentle and caring and her bedside manner impeccable! Dr. Harraghy not only showed sincerity in ensuring my son's prescription was as exact as possible, but she also went the extra mile to find a contacts prescription that would work to give my son eyesight, until his eyeglasses order was completed and ready for pickup. The impact of Dr. Harraghy's caring cannot be overstated and it became apparent when my son placed the contacts in - having his sight restored after seeing only blurry for the previous six plus months - and his countenance as he observed himself in the mirror changed to one of an almost angelic quality. He appeared genuinely childlike and mesmerized at his ability to once again see. Thank you, Dr. Harraghy!! We then sat down to place the order for my son's glasses. Everything was presented with patience and caring and in a very low-pressure manner. From beginning to end, start to finish, CPEC took excellent care to ensure my son was made to feel appreciated and genuinely cared for. I am sincerely grateful for the staff at CPEC for showing my son and I the very best of humanity and kindness. Thank you, CPEC Staff!! I cannot recommend CPEC highly enough. If you are in need of eyecare, you may without hesitation or reservation be comfortable with your decision to visit CPEC. You will not be disappointed! I assure you!! Live Well. Be Well. Cheers!

A fantastic store!!!!!! As soon as you walk in you are so…read morewelcomed by the very friendly staff!!!!! Looking to help but giving you space to browse around!! The selection of frames are truly impressive! The people that work there pay attention to details which is what I look for!! Their lenses are fantastic!! From the moment I entered the establishment till I left was nothing short of a fabulous experience!! The staff was so patient, and I was there for hours and never felt rushed or not taken care of!!! I highly recommend them!!

Awesome place So many cool frames to choose from not especially cheap tho but worth it!read more

The optometrist here was very accommodating and helpful. I asked about Tom Ford frames and the…read moresales team just pointed me in the direction of the frames, but they weren't helpful. They said they did have frames in a catalog, but I have no idea if they fit my face. I know they can use measurements to determine if frames fit, but no. I wouldn't go back and the only reason for 3 stars is because of the optometrist. The Lenscrafters location in Macys at the Biltmore are very helpful. Try them.

I was seven minutes past my eye exam appointment and they canceled it. There was no mention of…read moreany sort of grace period in the text or when I scheduled it yet they decided we only give a five minute grace period for appointments. Overall, the attitude I got was " We don't care if you're a customer here or not"

Still the only eye glass shop for me after years of going there for my Jaques Marie Maje glasses…read more Jessica and Lisann are truly knowledgeable and really cool to work with. The optometrist there is super good also.

SUCH wonderful people work here. From the moment me and my partner walked in to look for some…read moreframes everyone was warm and polite. A couple months after our purchase my frames broke and Framed Ewe was excellent in assisting me. They have an excellent customer service and sales team. Shout out to you guys

My husband and I lost our vision insurance when he retired, and I have been looking for a place…read morethat is affordable, and where we feel comfortable. Lexy, who answered the phone was very congenial, and answered all my questions and concerns. We were able to book an appointment the next day. Dr. Lassee was very informative and took two hours with us. I felt very heard and taken care of. She has all the state of the art exam equipment. The glasses are at the end of the experience, and we had such a good time trying them on. I have never had glasses, but needed them. I am so happy with the ones I picked. My husband has glasses and is still deciding what he wants to do, but we are both very happy with our experience in the office. I wish I would have taken more photos. The office is very nice. I definitely recommend going here.

Following a negative experience with another eye doctor, I was fortunate to be referred to Dr…read more Lasee for an exam and fitting for hard gas permeable monovision contact lenses. My eye prescription and contact lenses are perfect. Dr. Lasee took took the time to know what I wanted and to provide a comprehensive exam and fitting. She cared about my eyes and my health. I highly recommend Dr. Lasee.

Walked in today to purchase 2 pairs of glasses and not one person greeted me. I approached the…read morereception area that was NOT busy. Only to feel as if I was interrupting a personal conversation with the two workers who were having a conversation. My script in hand I explained my purpose of stopping in. As I roamed the store no one offered to help me including the sales person. Found 3 pairs and asked for an estimate and was told well it depends on your prescription and any additional add ons. I was baffled of course I would know that. Long story short I was asked for my insurance and they would be right with me. Only to have two walk in people pick up their glasses to be helped while I waited so I decided to walk out. I work in service and am baffled with the level of lack of professional. I will not return.

+all are very helping Front desk…read more+Helped me get the glasses on file(before I known that I didn't have to get my eyes dilated: The tec +Is really nice Manager +Helped me understand what glasses are for _my frame (based around: the eye browse (stay close or is too big for you) _that is based around where your eye sits is what is the Factor to where the best of the lens itself. +As then it's your preference to what it is from there. __________ So 5 starts point _________ As it's not clean, yes I get it's not a good place but steal -you can see words written on top of the self -so much build up of gram. So from that point it's like a 2 star over all.... ______/ :Like I said it's not food place and still, of it wasn't for them being so kind and willing to show that they care it would be less then 5 star. -For my face is going to be touching the, parts of the machine(have to do) for that is from seeing the bathroom and the showroom floor(there being a band aid: with being a stand alone is just life happened/but added to the whole.

I have been a patient with this practice for many years. At least 15…read more I was diagnosed with kerataconus in my early 30s and no one in Flagstaff was able to take care of me. I was sent to a doctor in Phoenix who quickly referred me to Dr Maynard, who was an expert with my specialised needs. He was so amazingly excellent and knowledgable. I love the entire staff and have always had the absolute best experiences I was so nervous when Dr. Maynard retired, but Dr. Heffelfinger has continued to give excellent care to us and any nervousness I had about him retiring has vanished. I have absolute zero problem with driving 2.5 hours for my appointments. They are worth it and have always been able to work with my schedule. I cannot say enough good things about each and every person here. Best possible experiences ever!

I have been going here for 7 years. The last pair of glasses I had to take bake 3 times and I still…read morecan't see out of them!!!! I am so frustrated I went to Lens Crafters for the correct measurements for the correct vision in my glasses! What a waste of money.

I have worn glasses since I was a young child. Seventy years and many prescription lens and frames…read morelater, I just picked up what is the best pair of glasses I have owned. Steph is the owner and she is such a friendly and knowledgeable and talented person, as is each and every person that is employed by The Village Eye Works, truly making for a perfect customer experience. You need to see the selection of frames in store to believe it. So many designs and styles and such a variety of colors, you will find what is just right for you. I was helped find a good frame and had a good conversation about prescription lens needs without being oversold features I wouldn't need. Ready for me in a few days for pick up they were Five Star perfect. I can say for certain I will never buy a pair of glasses anywhere but at The Village Eye Works!

We're in AZ visiting family, we were meeting them at Wildflower for lunch. The night before I had…read moresat on my glasses and one of the lenses popped out, I got it put back in but it wasn't right. I had planned to find a place after lunch, but when I parked for lunch I saw The Village Eye Works. I walked in and told them my situation, the very kind individual took my glasses and had them repaired and cleaned in less than 3 minutes. Based on this experience, I highly recommend them for all of your vision related needs!

I really enjoyed my experience here! Carey was great and worked with me when I was just looking,…read morewhen I placed my order, and when I came in for an adjustment. Carey was helpful, patient, and kind, and I am happy with my glasses.

Went in for a simple exchange (10:20 today) and had an associate totally lose their cool. For…read morewhatever reason they couldn't navigate their own computer system and couldn't find my order and took that frustration out on us. Claimed they couldn't find it by email or order number. Tried every way to avoid helping me - told me to call the 1800 number and mail it back, and kept raising her voice in frustration. Thank goodness for another associate who stepped in. They found my order in two seconds, accepted my exchange, and ordered a new pair. Everyone has off days, although I never yelled at a customer when I was in retail, but I decided to leave the review because my five year old had to witness it. He had lots of questions about why that woman was so mean to us.

This has been my optometrist for YEARS!!!! And they have never done me wrong...they have the cutest…read moreglasses selection in the valley hands down! They are always friendly and knowledgeable 10 out of 10!!!

. Along with my mother, we have been patients here for over 30 years. I continue to come after she…read morepassed i had an eye emergency and reached out to them.Yesterday and they were able to give me a 1015 appointment, and I was very grateful for that. Arrived early and was ready to go. At 11am i told them as I told them on the phone I need to leave by 1130 to pick up my granddaughter, as she has half day. Oh, we're not going to be able to get you in. Completely unprofessional dismissive, rude, condescending and zero value for being such a longtime client. I would rather go to lenscrafters then, ever have to deal with these morons again, completely unprofessional. They ought to be ashamed of themselves. Seriously people find someplace else to go.