My experience with Burnt Hills Optical was excellent! I arrived at the scheduled time and the…read moreoptician immediately started the processes of gathering relevant information and conducting a preliminary examination of my eyes. The results of the initial eye exam were relayed to the optometrist who then refined the evaluation of my eyes, determined the best prescription for me and thoroughly explained the physical condition of my eyes. Burnt Hills Optical can provide any type of lens needed and they have a great selection of frames. I was very satisfied with every aspect of the visit.

Walked in and was greeted with a smile and a hi. Was taken right away. Very friendly atmosphere…read more Knowledgeable staff. Very clean. Great selection of frames. Was in and out in less then an hour. Received the full eye exam treatment. I will continue doing business there. Can't wait for my next appointment.

Best optical service I've found in the Capital District - bar none!…read moreFriendly and knowledgeable staff, fast service, great service, great products. Been bringing my business here here for the past three years. Will continue to encourage my family coworkers and friends to do likewise, without hesitation.

Terrible experience. If you already have a prescription and come here just to buy glasses, it's ok…read more But making appointments to see a doctor here is a nightmare. They are overbooked and are bad with rescheduling appointments. Despite calling a month ahead to reschedule and despite calling twice to confirm appointments for my boys, they still told me I had cancelled. They also put a no show fee of $50 if you reschedule. The staff confirms appointments over the phone but their system will say otherwise. I'm very disappointed. The opticians here that dispense glasses are great though.

This is my 2nd year going there and I'll never go elsewhere! The service is outstanding! No…read morecomparison with those conveyer belt factories that scuttle you in and try to upsell you on everything and anything. Very personal one on one attentive to detail service. Not to mention how friendly the staff is. I got a thorough education on the way bifocals and trifocals are created which helped me to pick the best item for me. It's refreshing to deal with people who know their craft!

Place is AWESOME Friendly girls at desk quickly got me in…read morefor glasses repair Same day appt and just made my warranty !!!! Thank you so much for fixing my issue because without my glasses I wouldn't even be able to write this review! Very HAPPY with today's service !!!! ​

Doctor Stickler is Excellent. He is so patient and kind. Having a doctor like him makes your visit…read moreso much better. He really cares about his patients. You don't find to many like him.

I came here for a second opinion and I was happy about it. Cataract surgery is upsetting and…read morewanted another opinion. Still haven't decided. Big decision.

I schedule a same day appointment to check a sudden change in my vision. Dr Caruso listened…read morecarefully, made a very thorough exam and found that it was a large but harmless floater. I was very satisfied with the speed in which I received the appointment, Dr Caruso's careful exam, and her caring attitude.

Well from in the past I went totally blind. After my diabeties got in control my eye sight started…read morecoming back and Dr. Shcultz told me to now get new glasses at Dinoaplits. I have gotten glasses there a few years ago but now having sign in both eyes Dr. Shultz recomend I stay withh DiNapoli's.

PICK UP THE PHONE!!! I HAVE CALLED 10 DIFFERENT TIMES ON 10 DIFFERENT DAYS OVER MONTHS AND NO ONE…read moreHAS EVER PICKED UP THE PHONE. So I make an appointment online only to find out that I can't meet with the doctor because it must be the virtual doctor for a follow up. Really? No one else can just make sure the lenses fit, which they do. Instead I get a lecture about how I should call and schedule an appointment because then they can let me know when I should come in. Well OK THEN PICK UP THE PHONE!! I will never go back. AND THE PLACE IS FILTHY. The customer bathroom is worse than any truck stop/portapotty. And this is supposed to be a place that people get their eyes examined and put contacts in? Disgusting.

The staff and doctors here and friendly, helpful and professional. They go above and beyond! I've…read morebeen using this location for years and they've always been good to me.

Gave a very thorough eye exam. Explained what my eye exam showed. Friendly service, Dr. Vaughn as…read morewell as each of the receptionists. Limited hours at this office so must plan ahead.

I've been going here probably for three-ish years and it's honestly the best eye exam I've ever…read morehad. I've had glasses for 15+ years and I've had lasik so I've been to many eye doctors.

They were wonderful with my daughter and her husband. Dr Weaver took care of another acquaintance…read morewith a retinal issue and did a wonderful job. I was there and everything was very professinnal.

First time visit today for an eye exam. Everyone was so nice. Starting at check in, the doctor and…read morethe woman that helped me pick out my glasses. I've already referred my friends. So happy I read their reviews and decided to give them a try. I found my new eye care home.

My wife and I have been going to Dr. Kessler for years and she and her office are very professional…read moreand accommodating. Could not be better.

nasty office staff including medical personnel .. they are weird about appointment cancellations…read moreand changes to appointments. they change your appointment and do not tell you then make you wait an hour and a half to punish you for coming in late.. I got a stomach virus and had to cancel an appointment and reschedule.. they took this personally and made me wait an hour and a half .. one thing the front desk horrible woman told me is Dr Kessler does not take or like credit cards and charges one hundred fifty dollars if you use a credit card.. I was told by the front desk Dr Kessler is strange over her office policies .. Beware .. staff has no respect for you

I am so happy with Dr Maureen Sienko and all the staff at this office. Relaxed, friendly, patient…read morestaff - such a good vibe to this branch of Di Napoli! I felt listened to and seen. And this is not the usual for any middle aged woman dealing with the medical industry. It turns out I have cataracts to deal with and they were awesome at explaining what would be done and made a referral for me to a cataract doctor.

My wife and I spent several hundred dollars on glasses in 2023. I stopped by the store with my…read morereading glasses because the coating is peeling off. I was told by the receptionist that there was nothing they could do for me. I would not recommend doing business with these people, eyesight is far to precious.