One of my nose pads fell out of my glasses, so I decided to stop by and have them both replaced…read more The entire process took 90 minutes. I heard them complaining to one another that they were short staffed. Not only is that unprofessional, but it fails to be a consolation when every time I go they are complaining about being short staffed. One of the three people helping customers was with a woman the full 90 minutes I was there, though I don't know if the customer was just sucking up time or the employee was dragging it out. It shouldn't take 90 minutes for a simple repair that, once I was called, took literally 90 seconds! I don't blame the employees, I blame management.

I booked an appointment for my daughter and myself 3 weeks ago and went to see doctor then they…read moresaid they cancelled both the appointments, and the staff is not friendly. With out any prior intimation they cancelled appointment. They asked me to reschedule and again wait for 3 ore weeks. Again I have to take break from work and visit the store.

Today was my first time going to Latham Family Vision. I currently have a serious corneal infection…read morewhich lead me to my local urgent care 5 days ago. I wasn't looking forward to another emergency appointment. I have to say that I'm blown away by the speed. They had me in and out within 30 minutes. On top of that, both girls at the front desk had awesome attitudes. The girl that brought me back, who gave me my initial exam, was very personable, and didn't laugh at my poor vision when she gave me my exam. Dr. Belhumeu, who saw me shortly thereafter, was a doctor's doctor. A gentleman and very personable. They knocked it put of the park. -Dave Boccanfuso

Fast kind, considerate service from the doctor. I feel well taking care of any of my eye issues are…read moreaddressed by this doctor. Thank you.

I've been coming to Taras Optical for at least 3 years, and I would recommend them for eye exams…read moreand eyeglasses. The optometrist here is one of the very best I've worked with - knowledgeable and personable. And the reception staff have been exceptionally friendly and helpful as well, and the staff who help me pick out frames seem to be really good at what they do. I don't know what insurance plans they accept but thankfully, they have been in network for the plans I've had for the last handful of years. I hope they stay open for many more years.

Taking 2 weeks to get my glasses and still dont have them. Frames are pricey and didnt honor the…read morefull insurance discounts. They pick and choose what to honor with the price of the frames. Doctor checks eyes manually. So no air poof for glaucoma test,, he dialates and looks manually, which could be better. They do spend time checking and doesnt rush appointment

I had my first appointment today at Northeast Eye Center, located at 767 Troy-Schenectady Road in…read moreLatham, NY. From the moment I arrived, Dr. Taylor Champagne, OD, along with the receptionist and staff (B), were professional, welcoming, and friendly throughout my entire visit. I truly appreciated the excellent care and positive experience. I highly recommend Northeast Eye Center to anyone looking for a professional, friendly, and caring eye care office. Frank Y

I had an urgent eye problem, and being out of town, my insurance wouldn't cover me. I called and…read morewas able to get a walk-in appointment quickly. The facility is very clean with all new up-to-date equipment. I had an appointment with Dr. Champagne. I highly recommend her. She was patient, listened, and she took her time to examine my eye. She gave me thorough recommendations. I felt cared for and confident in her experience. I would go back to this location if I need to again. Hopefully it won't be necessary.

The staff is wonderful. They do a good job of seeing at your appointment time…read more If you aren't sure about the sometimes confusing and mundane details of your vision insurance that information is provided. The eye exam is relatively quick. Dr. Perreault takes her time making sure that "1 or 2 lens" is the clearer picture. The frame selection is decent sized and you can stay as long as needed when browsing. They will adjust your pair when it arrives and give you a new case and lens cleaner. Lastly, the office offers discounts on prescription sunglasses and contact packages. Saturday hours are available by appointment.

LOVE this office! Dr. Perrault is so professional and wonderful and the front office staff are very…read moresweet as well. I don't have eye coverage for insurance either and the prices are very reasonable. Won't go anywhere else!

I had the misfortune of discovering that the temple of my spectacles had broken--an inconvenience…read moredisproportionately capable of disrupting one's day! I called them, and rather than offering excuses, they simply said they would try. I took the glasses in, they patiently worked their magic, and, to my considerable delight, restored them perfectly. Wonderful people, remarkable workmanship, and refreshingly genuine customer service. In an age when "replacement" often precedes "repair" in the commercial vocabulary, their willingness to actually solve the problem deserves applause. Great service, great people--most certainly recommended!

Love this Eye Glass Center for the Kids and Myself. Affordable, affordable and Convenient. A…read moreReliable Place for the Family I even recommend this Center to the Capital District area. My husband and his Coworkers have had Starting to attend the center as well with their Family too. I found the place for my people and friends as well. A reliable place to go to take care of your Eyes

I've been going to DiNapoli's for my eye condition and I cannot recommend a better place, and more…read moreprofessional practice for your vision needs. The staff is caring and very professional they also really know a lot about Eyes and who to recommend for specialists. If you're looking for a optometrist to DiNapoli's is the place to go Mark

Well from in the past I went totally blind. After my diabeties got in control my eye sight started…read morecoming back and Dr. Shcultz told me to now get new glasses at Dinoaplits. I have gotten glasses there a few years ago but now having sign in both eyes Dr. Shultz recomend I stay withh DiNapoli's.

Face it, folks, if you wear glasses, it's part of your entire face! It's not a shirt, or a T-shirt,…read moreit's something you're identified with. It's worth the time and money to buy a pair of glasses that 1-you will like 2- are comfortable 3-will be attractive/enhance your features. Don't trust a shelp who just wants to be done with the job, this place has been doing this for years....and my 3rd time there, I've not been disappointed. If you need a 2nd opinion, bring the person with you.

These are not good folks! The owner would not let me take a photo of myself with glasses I was…read moreconsidering since as I cannot see well with my glasses off. Also wanted another opinion and was not allowed to send a photo of myself to my daughter. Not allowed to look or write down the glasses I liked. I was treated like a common thief. I endured this disrespect because they have a decent selection of eyeglasses. Eyedentity Eyewear blew an $800 sale. What are these people hiding? Their prices are ridiculous! The owner pretentious and insulting. My very worst experience looking for eyeglasses.

Great Doctors excellent eye care my only thing I don't care for is the distance I have to travel…read morefor an appointment other than that great practice

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.