I schedule a same day appointment to check a sudden change in my vision. Dr Caruso listened…read morecarefully, made a very thorough exam and found that it was a large but harmless floater. I was very satisfied with the speed in which I received the appointment, Dr Caruso's careful exam, and her caring attitude.

I just had a fantastic experience at DiNapoli Opticians. I had an emergency situation. I broke my…read moreglasses and asked if I could get an appointment right away. Within a half an hour I was in the chair getting an eye exam. The eye doctor was pleasant, and very helpful answering questions. Then magic happened. Phil AJ and Lisa answered every question fitted and sold me a pair of frames that was perfect. They really went out of their way to make sure I was comfortable, happy and well satisfied. It's very rare that I write a review, especially in the parking lot of a store I just visited. But I am that impressed and wanted to give them the recognition they deserved. Thank you DiNapoli. I saw a sign in the store that said celebrating 80 years. Now I know why.

Hughes had an excellent selection of glasses to choose from. I was looking for a specific brand and…read morethey are the only place in the Capitol region to carry it. My entire appointment was seamless, from scheduling to getting my vision, checked, to picking out glasses with help from the lovely and friendly staff. My glasses were ready in one week and I couldn't be happier. Highly recommend!

I haven't had my eyes checked since I was a little kid. Now that we have vision insurance, my…read morehusband and I decided we both should go. This was one of the closest places that took our insurance and they were able to get us new patient appointments. We had a great experience. The staff were very friendly and the Dr was great. We would absolutely recommend them and will continue to come here for any/all of our eye care needs.

After a situation arose with eyesight I got a new pair of glasses here. Thorough exam, quick…read moreturnaround. I do feel it was a tad expensive ($1000+) for progressives. Great service. Knowledge techs. I only need a single lens but they couldn't make a pair of glasses with a single progressive lens. I had to get both lenses even though one eye is blind.

After having my appointment rescheduled by them 3 times, I arrived ten minutes late due to downed…read morepower wires just up the road from them. Upon entering i was told that I would need to reschedule due to being late. I explained the situation to the woman at the front desk but she gave a sarcastic "sorry". I have been a customer for several years now and have delt with their extremely high prices, but after being treated like this I will move on and take my business elsewhere.

I am so happy with Dr Maureen Sienko and all the staff at this office. Relaxed, friendly, patient…read morestaff - such a good vibe to this branch of Di Napoli! I felt listened to and seen. And this is not the usual for any middle aged woman dealing with the medical industry. It turns out I have cataracts to deal with and they were awesome at explaining what would be done and made a referral for me to a cataract doctor.

My wife and I spent several hundred dollars on glasses in 2023. I stopped by the store with my…read morereading glasses because the coating is peeling off. I was told by the receptionist that there was nothing they could do for me. I would not recommend doing business with these people, eyesight is far to precious.

Taking 2 weeks to get my glasses and still dont have them. Frames are pricey and didnt honor the…read morefull insurance discounts. They pick and choose what to honor with the price of the frames. Doctor checks eyes manually. So no air poof for glaucoma test,, he dialates and looks manually, which could be better. They do spend time checking and doesnt rush appointment

My 81 yr old father asked me to write a good review so I am…read more Tom and Ashley were so helpful and enjoyable to deal with and dad said the Dr was very thorough and nice. Highly recommend this family owned business because of their attention to every detail and every customer. Thanks again Ashley!

I've been a patient of Casey Vision for over 10 years. I have a wacky prescription and have been in…read moreglasses since kindergarten. For years I went to discount and mall optometrists but never again. It wasn't until I had a really well-made pair of glasses from Casey's that I realized what I was missing. They are definitely on the pricier side but you get what you pay for. After a thorough exam a different person helps you select the right pair of frames. The folks who work there have a good eye for style and know what frames will work well with your prescription and your face shape. If you have a tricky script, are looking for high quality or are just plain fashionable, Casey Vision is a great choice for glasses.

I've been going to Casey Vision for over 30 years and have always had a great experience with the…read moredoctors. They're knowledgeable, kind, and provide excellent care. Unfortunately, what has consistently taken away from that experience over the years is the front office staff--specifically, Joanne. Joanne has a long history of being dismissive, unhelpful, and at times, openly rude. Years ago, she refused to release my prescription for a snorkeling mask until I spoke to the doctor, which felt unnecessarily difficult. Last year, when I got glasses from their office, no one explained they were progressives--and when I had trouble adjusting, the process to fix it took multiple visits. There was no guidance or accountability on her part. Most recently, as I waited for my appointment, she loudly said to another staff member, "There's the girl who was a problem." I hadn't even spoken yet. When I asked to set up a time to look at frames, she said there was nothing available, despite it being well before closing. It was very clear I was being intentionally pushed away. What really stood out was how familiar this behavior seems to be. When I casually mentioned my experience to a coworker, my boss overheard and said, without hesitation, "That sounds like Joanne from Casey Vision--that's why I don't go there anymore." I've also noticed several other reviews here mentioning her by name, which unfortunately lines up with what I experienced. The doctors are great, but Joanne makes the overall environment uncomfortable. I hope the practice takes this feedback seriously, because no matter how good the care is, the experience at the front desk sets the tone--and she's driving patients away.

Great Doctors excellent eye care my only thing I don't care for is the distance I have to travel…read morefor an appointment other than that great practice

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

On May 14 I , 2026, I went to the Slingerlands NY office, Slingerlands to order new glasses. Beth…read moreprovided me with great customer service. She was very patient, answering all my questions and she even suggested a better pair of glasses for me because I had picked out ones that couldn't be adjusted. I was very impressed with her knowledge too. Thank you Beth!

I have been going to this Visionworks for years and it seems they just keep getting worse. I will…read morenever be going back. I have never encountered ruder staff. Do yourself a favor and avoid this location.