My wife and I have been going to Dr. Kessler for years and she and her office are very professional…read moreand accommodating. Could not be better.

nasty office staff including medical personnel .. they are weird about appointment cancellations…read moreand changes to appointments. they change your appointment and do not tell you then make you wait an hour and a half to punish you for coming in late.. I got a stomach virus and had to cancel an appointment and reschedule.. they took this personally and made me wait an hour and a half .. one thing the front desk horrible woman told me is Dr Kessler does not take or like credit cards and charges one hundred fifty dollars if you use a credit card.. I was told by the front desk Dr Kessler is strange over her office policies .. Beware .. staff has no respect for you

I can't say enough good about Deanna and this service. I am a new customer, having trouble seeing…read morewith the glasses I purchased elsewhere (they adjusted the arms repeatedly and refused to admit they made the glasses wrong - Deanna thought I had sat on them LOL). She stayed after hours so that I could get to her office, we discussed my needs and wishes, and made adjustments to both the glasses themselves and to the prescription. She is very pleasant and knowledgeable. I will never go anywhere else for glasses!!! Insurance or not! Thank you, thank you, thank you Deanna!

Deanna was the most competent person I have ever found in the eyeglass industry. I had a huge…read moreproblem with prescription sunglasses I purchased out of state. The prescription was wrong and they were way too dark to see out of to drive. Deanna was able to review with me the density (darkness) and the reflective coating choices so that I would get exactly what I wanted. It was well worth the drive from Saratoga where I live to Kennedy Optical to have my sunglass lenses made. Thank you so much Deanna, you are amazing!

If I could rate this place a minus 2 I would. A 1 is too good for them. They were recommended by…read moreEllis Hospital after an emergency room visit. The first appointment I sat in the doctor's chair, not the waiting room, but the examining room for over 45 minutes before the doctor came in. OK things happen. They got grace that time. They scheduled a followup appointment for me. It was today at 11:00. I work over an hour away. I drove all the way out there to be told the doctor wasn't in and my appointment was at 2:00 pm. I had the appointment card with me. It was for 11:00 am. No notification, no nothing. Just a complete waste of my time, twice! So unprofessional. I wouldn't go back to this place is my eyeballs were literally falling out of my head. Be warned people. Find another eye doctor.

Not at all impressed with this office. The ophthalmologists maybe knowledgeable but the office…read moremanagement is poor. It is very difficult to get through via phone, always put on hold, and reception is impolite. For this reason, I would not recommend.

I had been to several doctors over the past two years for the same issue, and not one asked me to…read morecome back to check on my progress, or asked if the issue had been resolved. Because of this, I just assumed that the treatment did not work and there wasn't much else I could do, since every other doctor told me I had some sort of allergy. Well, two years later, I still have the same problem, so I decided to go to a REAL eye doctor (an ophthalmologist), not an optometrist or a general practitioner, leading me to Dr. Tanenbaum. Dr. Tanenbaum is wonderful. Rarely do you get a doctor that will take the time to talk to you and really try to understand what is causing your problems. Most just want to prescribe you something and send you on your way, at least in my experience. Dr. Tanenbaum actually cares and wants to make sure you get better, scheduling follow-ups as needed until your problem is resolved. He also took the time to make sure all my questions were answered. I'm so grateful to have found him - more doctors should be as thorough as Dr. Tanenbaum!

Over two hours for an appointment. Most spent waiting long after eyes were dilated. Lots of people…read morecame and went. Almost like they forgot I was there. Second year in a row, this is outrageous. ​​

They moved to 500 state street and are quite possibly the worst place of business in the capital…read moreregion. Our family experienced the worst case of discrimination and maltreatment by the entire team. They misjudged us and exhibited violent and aggressive behavior when we were new and asked questions about how to sign in. I have never been treated so unjust. They have no ability to reason with anyone. The check in receptionist has no ability to to speak in a dignified manner to anyone.

Dr. David Rabady, Opthlamologist is an excellent Eye Doctor !…read more He very successfully removed the FLOATERS in my eye. I would highly recommend Dr. Rabady. Keith Warren age;66

I went this morning to get my eye glass frames adjusted. The building was easy to find despite…read moretheir recent relocation, and the receptionist was very welcoming. Tina was the optician who helped me. She was more than competent, and very personable. She made sure that my glasses fit my face to my liking, and were also comfortable. She asked me repeatedly if they felt okay, was very concerned, and interactive throughout the entire process. I will definitely be back to see Tina, and look forward to meeting the rest of the staff when I need an updated eye exam.