I recently had to stop into Agape Eye Care in Malta after my kiddo snapped the arm clean off their…read moreglasses. We do have a spare pair, but the prescription is older and not ideal, so I called Agape on Monday to see what could be done. I spoke with the optician, Gary, explained the situation, and asked if I could order a replacement arm. He let me know the glasses were still under warranty and said, "I'll just order a new frame." Sure enough, he called Wednesday to say it was in. I stopped by after work today and the place was busy. I told the receptionist why I was there and she immediately recognized me from previous visits. Gary was helping another customer, but he saw me, acknowledged me right away, and as soon as he finished up, he quickly swapped the lenses into the new frame and adjusted them so they fit perfectly. And this is not an anomaly. It's consistent with how they operate. I can think of at least two other times off the top of my head when they've stepped in and taken care of an issue without any drama. They just fix the problem. Agape isn't the closest eye care provider to me, but it is the best, and that's why I go there. I trust the advice and expertise I receive. In the past, at another practice, I bought expensive designer frames where you're paying mostly for the name. Some were good, some were not. I recall that on my first visit there ever, when I asked Gary what he recommended, he took the time to ask several thoughtful questions and suggested a brand I had never heard of before, Ovvo Optics. He was actually wearing a pair himself. They're incredibly lightweight yet strong. I've since purchased several pairs and honestly doubt I'll switch brands anytime soon. Interestingly, I later came across an article in a magazine, I believe it was Men's Health or Men's Journal, praising Ovvo frames and recommending them highly. Most of what I read, I had already learned from Gary or experienced firsthand, but it was reassuring to see that outside validation. Agape also carries a great selection of Oakley sunglasses. I've purchased a few prescription pairs there as well. Gary sat down with me and thoroughly explained the different lens options, what each was best suited for, and the pros and cons of each. I initially switched to Agape after my former eye care office was bought out and just wasn't the same afterward. The difference here is noticeable. The staff is friendly, professional, and you're treated well. It's not a large chain, it's a locally owned business, and that matters to me. I appreciate that they stand behind the brands they carry and truly know their products. You can see I've reviewed this place twice before. I usually don't write multiple reviews for the same business unless I've experienced a problem and am giving it another chance to see if things improve. That's not what's happening here. I'm not writing because I had an issue. I didn't. I'm writing because they consistently do such a good job that it's worth mentioning again. When a local business repeatedly earns your trust, people should know. For me, it's an easy choice. I'll continue going out of my way to support Agape Eye Care.

i am visiting from Florida and have a 24 hour drive back. This week I dropped my glasses and…read morestepped on them and broke the arm. I went to Agrape and everyone was as kind and helpful as possible. The doctor himself took my glasses in the back and put a used arm on it and it works perfect. It's not a perfect match but it will get me home and my wife will not have to drive the whole way. I never met these people, I took a half hour of there time and they would not take a cent from me. If I lived here this would be the only eye care place I would go. Steve Lawson Key Largo Florida

This has to be one of the best eye doctors in Saratoga county. The staff is super friendly. They…read moreexplain in detail every step of the testing process. They answer all questions with knowledge. I been coming here for many years and it's always a great experience. Another year and another great eye exam. Well done Dr Zieker and Mr Clark.

My care had been good until the middle of 2025 when a new ophthalmologist started working with me…read more Matthew had a poor bedside matter and when i questioned his plan of treatment for possible glaucoma refused to treat me because i didn't agree with him I later got a second opinion that confirmed his diagnosis of glaucoma The doctor with he second opinion showed me pictures of the eye which he described the eye well. Matthew never did. You just had to accept his word for gospel When I called the office on the weekend to get a refill on Simbrinza he called me back and started arguing with me and telling me he couldnt refill because i wasn't a patient anymore even though i described how i had gone back and set up any appointment with Glaucoma Consultants in Slingerlands as he had said to. but he was very combatitive and not at all wanting to listen to me. He had to prove he was right.

The optometrist is wonderful, but the staff needs work. Our calls do NOT get answered or returned…read more Not sure if we will return there or not. The staff isn't really nice or professional.

I started coming here a few years ago and haven't even entertained the thought of trying somewhere…read moreelse. Dr. Halpin has been amazing, Being a Senior Citizen I have seen many Eye Doctors over the years but Dr. Halpin and her entire staff beat everyone of them...

I've had a wonderful experience with this eye center. The staff are delightful and helpful. The…read moredoctor was professional and explained everything. I would highly recommend.

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

Dr Brass did my Cataract surgery on December 28, 2021. I couldn't be more pleased. He took time to…read moreexplain to me everything that was going to happen. what I could expect etc. He was very open and honest with me. Practice is very well run, excellent staff today was my last follow up after the Cataract surgery. Right now I have 2020 vision in one eye and the vision is crystal clear. Thank you Dr. Brass. for the care and professional service you all provided! Highly Recommend !! M.Pelletier

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

Been going to him for a long time. He's the best around. He's easy to get into, professional and a…read morewonderful office staff

Went to my new eye doc, Dr. Davison at YourVision Resource. I'm supposed to get a medical diabetes…read moreeye exam. I'm also supposed to get a free pair of frames with this appt through my (excellent) insurance. I get there at 1:00 (my appt is 1:15) and I am the ONLY patient there. One old guy was there, but I'm sure he was waiting for his wife. I get brought inside quickly and the tech does a few prelim things (she's awesome, and the receptionish was awesome; both were very friendly). I waited a bit, and the wet-blanket doc comes in. He does a few things. He barely says a word, never cracks a smile, barely even looks at me when I say anything. He puts drops in my eyes to dilate my pupils.This was about 1:30. The tech comes back by 1:50, and my pupils are ready to go. "The doctor will be in in a few mins.," she says. At 2:15 I pop out into the hall. "He had an emergency," the same tech says. "He'll be in very soon." What emergency? As far as I'm concerned, unless someone's eyeball is hanging by a thread, I'm just as important as any other patient. Meanwhile, I've been hearing him talking (and laughing!) with other patients as he flits in and out of rooms. I peek into the hall. No sign of him or anyone. I wait again. And I'm getting angrier and angrier ... and in all this time I'm actually meditating to keep calm! At 2:30, after being there for an hour and a half and having basically nothing done -- and knowing the exam and being fitted for glasses will take *at least* another hour, I grab my purse and leave. I pass the tech in the hall; she says nothing. I pass the receptionist; she says nothing. My eyes are still fully dilated, but luckily I brought my mother to drive me. (Poor Mom's waiting all this time too!) I call my ins. co. to make sure I can schedule with another eye doc (I can) and to lodge a complaint. It's almost 6:00 and I'm still waiting for a call: "What happened? We're SOOOO sorry!" Yeah, right. They probably think I'm still in there waiting.

I was very happy with my visit. They got me in quickly, there was no wait for my appointment they…read moretook me right in. Very thorough and they pay attention to detail (which they should).

In my opinion, due to my experience, always get a second opinion with any kind of surgery,…read more especially for your eyes.

As others have mentioned, the wait times at this office are unacceptable. 2 hours waiting for the…read moredoctor is ridiculous. I have never had an appointment here where I didn't wait at least an hour. What's the point of making an appointment if the doctor doesn't stay on schedule? I have better things to do with my time. When you do finally get to see the doctor, the appointment is rushed. Time to find another practice.

Went for a 2 year follow up for my daughter. The tech was rude, judgemental, dismissive, and had…read morethe worst attitude. She even yelled at another patient later in the visit telling her things like "I don't even know why you're here." and "We have an office to run.". It was super uncomfortable to hear/witness and the other staff just giggled about it. The doctor seemed to rush through our appointment and seemed mildly annoyed when we asked questions. I will never go back.

Dr. Duffy is very competent but absolutely no personality. Appears to always be in a rush.read more

Dr Duffy is a consummate professional. He's done my cataracts 7 years ago .. never had a problem…read morewith my eyes ...see him annually