Do not go there! Dr is overbearing and pushy. Assistant Daniel is very rude and doesn't explain…read moreanything to your benefit Not helpful at all coordinating with your insurance costs or your needs. Too many other optical places to go for better service!

I had such a wonderful experience with Dr. Salam. I can tell that she genuinely cares and looks out…read morefor each patient's well-being. She took her time to carefully explain my situation in a way that I could fully understand. While seeing her, she gave me her full attention, which is so hard to find with many physicians these days. This has easily become my go-to optometrist's office. Happy to say that I'm no longer anxious about going to the optometrist anymore. Doc is also great with kids!

I've had a wonderful experience with this eye center. The staff are delightful and helpful. The…read moredoctor was professional and explained everything. I would highly recommend.

I made it clear I did not want to return to this environment, however, I was forced to goto a…read morefollow-up simply to get the refill that was already on my existing prescription. After several experiences over the course of the week were staff violated my HIPPA rights - notably when one receptionist grabbed the phone from another, stated my name and said she was ending the call (direct HIPPA violation) and hung up on me, I'm now tasked with tedious ethical obligations. It's important to note I deal with two large Doctors offices weekly - for many years, including getting prior authorizations - for a serious internal injury. The staff openly talk about patients. Dr. Roth engaged in office gossip, then based off that decided to call and attempt to degrade and threaten me. They're all rather stupid not to realize everyone has the ability to record things, and as a communication professional, I was so disturbed after my first contact I knew to protect myself. The slander he slung hurt him grossly as it is all contradicted by the conversation I had earlier in the day with Casey (who is highly manipulative and exhibits deep psychosis/lack of empathy comparable to seri@l k!llrs). He didn't even take the time to collect information before the call, not aware his threat meant nothing and me answering was giving him the shovel. He talks real loud.

Dr. Duffy is very competent but absolutely no personality. Appears to always be in a rush.read more

Dr Duffy is a consummate professional. He's done my cataracts 7 years ago .. never had a problem…read morewith my eyes ...see him annually

Dr. Pokabla and his staff were amazing! I had cataracts in both eyes. Surgery was done in each eye…read more2 weeks apart. The caring & concern before & after surgeries was amazing! Highly recommend!

Dr. Pokabla and the staff are amazing. The personal interest, care, and kindness shown is…read moreunsurpassed. From the moment you walk in the door the staff is welcoming. Then, as you proceed through various tests, the staff is engaging and friendly. Even almost 3 years since my husband's passing, Dr, Pokabla remembers his name, when he passed, and always asks how I'm doing. They are like family!

Troy Vision isn't the same as it used to be. The office staff tend to be rude and immature. There…read moreis no sense of care or privacy. I've been present on two occasions when staff argued or should I say noticeably raised their voice to get their point across and yes, the entire waiting room just watched as they berated someone. There seems to be a discriminatory undertone to this place. I understand the location of this place may be ideal but if you're able to, save yourself the headache and go somewhere else!

Amazing staff !!!! Highly recommend. Can't believe the difference in my sight because of them.Thank…read moreyou so much!!!!

Dr. Hall was great for an examine…read more However don't buy your glasses or contacts there. Prices are exorbitant. You can get frames and lens filled at significantly cheaper prices either online or in Troy/Albany or Rutland or Saratoga Springs.

My husband raved about Dr. Hall so I decided to give her a whirl. Without question the best eye…read moreexam I've ever had. Aside from that it was one of the best experiences with a medical professional. The doctor was through, knowledgeable, personable, efficient. She was exceptional. The office is clean and visually appealing. The office staff are fantastic. Finding an attractive pair of glasses can be up there with buying a bathing suit. It isn't fun and you can really walk out hating yourself. Sarah, who handles the "front of the house", actually pulled some glasses for me to try on and she hit it out of the park. Great service. Nice people. Top notch.

I've been going to Casey Vision for over 30 years and have always had a great experience with the…read moredoctors. They're knowledgeable, kind, and provide excellent care. Unfortunately, what has consistently taken away from that experience over the years is the front office staff--specifically, Joanne. Joanne has a long history of being dismissive, unhelpful, and at times, openly rude. Years ago, she refused to release my prescription for a snorkeling mask until I spoke to the doctor, which felt unnecessarily difficult. Last year, when I got glasses from their office, no one explained they were progressives--and when I had trouble adjusting, the process to fix it took multiple visits. There was no guidance or accountability on her part. Most recently, as I waited for my appointment, she loudly said to another staff member, "There's the girl who was a problem." I hadn't even spoken yet. When I asked to set up a time to look at frames, she said there was nothing available, despite it being well before closing. It was very clear I was being intentionally pushed away. What really stood out was how familiar this behavior seems to be. When I casually mentioned my experience to a coworker, my boss overheard and said, without hesitation, "That sounds like Joanne from Casey Vision--that's why I don't go there anymore." I've also noticed several other reviews here mentioning her by name, which unfortunately lines up with what I experienced. The doctors are great, but Joanne makes the overall environment uncomfortable. I hope the practice takes this feedback seriously, because no matter how good the care is, the experience at the front desk sets the tone--and she's driving patients away.

I picked this office based on Google reviews (which were very good.) I went for my first exam with…read moreDr. McCann and was very impressed. She took her time to do lots of different tests and was easy to talk to about what she was seeing. I was confident in the results and thought the price was very reasonable. Would happily recommend. 1

Wonderful eye care. Dr Duffy has been my eye Dr for 15 years. Nice office staff and office is…read morerun smoothly