Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

We messaged 535 Plumbing here on Yelp about the broken handle on our main water shutoff valve, a…read morevalve their company installed about six years ago. We sent a photo and were quoted $299 for a handle replacement, in writing and by voicemail. They scheduled the appointment and arranged for the Board of Water Supply to shut off our water. Two techs showed up. One looked at the valve without digging it out. The other, who hadn't even talked to the first tech, went straight to quoting my husband $1,500 to replace the whole valve. When my husband asked why the price jumped, he wouldn't explain. When my husband brought up the $299 quote, the tech became hostile, yelled profanity at him, and vaped on our property. I called the office, and they confirmed the $299 handle quote. After the techs left, the one who had looked at the valve called and told us they don't do handle replacements, and that our water couldn't be turned back on until we agreed to replace the valve, even though no one had touched it. He offered a "discount" on the valve job. He came back later and said he wasn't sure how the original installers had done the job, even though it was his own company's work. He never gave a reason the handle couldn't be replaced beyond "we don't do that." A manager then showed up, said they'd turn the water back on and that we should find someone else to fix it, and left without explaining anything. We weren't charged, but we lost a morning without water and still have a broken valve. Between the bait-and-switch feel of the quote, the refusal to explain, and the way my husband was treated, we won't be using 535 Plumbing again. If you hire them, get the scope and price in writing, and don't expect them to honor it

JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

Jared was always professional in his communications and did a great job installing the new toilet…read more The service was very quick, and he even came to fix an issue we had post-installation. I feel his pricing is very reasonable for the service he provides. Mahalo!

I had a leak from my toilet that needed to be fixed, and I'm glad I called A-1 Plumber. When I…read morecalled, my appointment was scheduled quickly and easily. My initial appointment window was between 12-5, but I received a call letting me know they were able to come a little earlier, which was a nice plus. Albert came out and fixed the issue right away. He was prompt, professional, and provided great service. I'd definitely use A-1 Plumber again.

Andrew came out today to fix a drain valve. Again another very professional job. The company is…read morelucky to have a professional like him working for them.

My Fujitsu central AC system failed. I initially went with the HVAC company who installed the…read moresystem in the new construction. That company failed to show up within the service window, and too late in the day to do any diagnostic testing to find the leak. The next available appointment would have been the following week. I called up APB and got a same day appointment. Trent showed up promptly. He pressurized the system and within 30 minutes found the leak in the indoor evaporator coil. He was very informative. APB will charge $200 for the service call, whereas the other company quoted me up to $970 to do the same task.

They came, they saw, they conquered. The guy was extremely knowledgeable and extremely…read moreprofessional. He looked at our system, diagnosed what was wrong with it, and fixed it. All in under one hour. We can only recommend them!

Third time using their services. This time it was a real emergency where my pipe was gushing…read morewater! Left a message on the voicemail and got a follow up text to describe the problem. Now this was early evening and no water since we shut the valve. Next morning, got a text asking when we were available and got our appointment! They came and found source of leak, spent 3.5 hours replacing pipes and I got water. When it was completed, we went to test all my faucets to check water levels. He was very thorough and cleaned up the area of the debris. I'm very satisfied of the quality of the work and value too.

Five stars for Rock-O-Rooter -- and specifically for plumbers Joseph and Jomar, who were timely,…read moreprofessional, friendly, and courteous throughout the entire job. I'm 100% satisfied with the work they did and would not hesitate to hire Rock-O-Rooter again. If the rest of their team is anything like these two, you really can't go wrong. Highly recommended!

Lyle and crew are the best! Sewer line was backing up and overflowing from the outdoor cleanout…read more He and crew identified the problem and scoped the line finding a collapsed cast iron pipe. Lyle is a professional and realizes all options for the homeowner. His work crew, like himself, is respectful, diligent, honest and thorough in their work quality. My project was not an easy fix, required rerouting and breaking a small portion of concrete foundation to create a brand new sewer line to alleviate future problems. There were other options on the table, more expensive and not reliable. Lyle and crew eased my mind and assured the rerouting is the best option and alleviate future backups. I am VERY happy and encourage anyone looking for a good plumber with his skill levels, call Lyle! https://www.legacyplumbingoahu.com/

Used Legacy Plumbing for a small repair job in my condo. I know it wasn't a big job so normally it…read morewould be just thank you and see you later. What I really appreciated though was Kevin and his partner; their professional aloha spirit. Had to call them after they had finished and left and also paid. This was about 1/2 hr after because I noticed a slight leak by the repaired area. Instead of giving me the runaround, Kevin asked me to send a pic and shortly after said I'll be back in 30min. Came back, did the repair, and courteously took the time and effort to put me at ease. I support local businesses and gauge their quality a lot on their service qualities, especially when sometimes a job does not go 100% perfect. For sure, I support Legacy Plumbing!

I HIGHLY recommend Pipe Masters. Quick, Friendly and…read moreKnowledgeable Team. This is our third time using their services. Two out of the three were big Jobs, taking multiple days...HOT, rain or shine I hope I won't need to call them again but at least I know who to call BIG MAHALO

The communication is great! They emailed me the day before to remind about the appointment. The…read moreappointment day they emailed me that they were on the way and even had a photo of the technician that was coming out. Arrived on time very polite and friendly. Manny and his partner did a great job! Very neat and cleaned up whatever debris from what they needed to do. Would recommend Pipe Masters!

The service was professional and efficient. Keoni and his assistant were very pleasant and…read moreknowledgeable.

BEWARE! I called EPS because my water bill doubled. instead of the published $75 for plumbing…read morediagnostic, they told my 91 year old dad (i was at work) that it will cost $350 to diagnose the source of the leak. i agreed, and the guy spent 5 minutes walking around the house with a listening device. He called me and told me there were 2 leaks underneath the slab, and that it will cost about $70,000 to divert all the plumbing in the house. when i got home, i saw a quote on my table for $89,000. The following week, i called a different plumber. He spent 45 minutes checking all the toilets, irrigation, and pool and found that the pool auto-refill was damaged. He fixed it on the spot.

I needed my main isolation valve replaced due to a leak and reached out to Elite Drain Solutions…read morefor an estimate on 4/16. I was contacted by Kristian almost immediately and he proceeded to ask me for more detailed information as to what my situation was and needed to be done. Very clear communication throughout the three to four messages and he was able to place me into his schedule on 4/18. He provided me a clear timeline when he would arrive and when he estimated to be complete with the job. Day of our appointment Kristian contacted me to inform me he had a previous appointment rescheduled by a client and asked if he could start the job earlier which worked out great for me. After the job was complete he showed me the completed work and walked me through how to use the new isolation valve he had installed. He even cleaned up the work area so it's like he wasn't even there except for the new equipment he installed. From my initial inquiry for an estimate to project completion was less than three calendar days. Finding a business that provides a timely estimate for a project and follows through by doing what they say when they say they will do it is exceedingly rare in 2026. Support local when they're as amazing as Kristian and Elite Drain Solutions, no drama, no delays, quality work done right.

Definitely using this company again for all of my water heater maintenance needs! Christian was on…read moretime, friendly, and easy to talk to whenever I had questions. He walked me through everything he replaced and maintained, and I really appreciated how thorough he was. I now feel confident knowing I've found a reliable company to take care of my water heater. Highly recommend!