Fast. Efficient & courteous & mindful. Did a great job & explained in detail of what was done & in addition provided photos. Awesome father & son team. Brandi (office) was very friendly & accommodating. Great customer service. read more

John is winnah. Expanded everything and took care of me. Worth it to see him. If you need a plumber see them. You wont regret it. Hes super busy so be patient. Mahalo John and brandy. As well as their son for a great job. read more

John came quickly, was efficient, reasonably priced, and all is fixed. Thank you John and Brandy

John installed my toilet and it was crooked about 5 degrees to the left. Now every time I walk in my bathroom, I am disappointed to see my toilet that is crooked and not lined up straight like it should be. Also I paid $50 for a disposal fee to dispose my old toilet but when I walked outside I was surprised to see a lot of cardboard and leftover parts that I had to breakdown and dispose of myself. read more

Communication was great and work was good but my low score is he broke my kitchen faucet when fixing the leak. I didn't notice it until after he left so didn't call him since it was too late. Value was good except now I have a broken faucet which I have to fix. read more

John is a solid guy. Best plumber I've ever worked with. He should be your first call for plumbing issues. Very reasonable pricing, easy to work with, great service. He won't try to rip you off like other bigger plumbing companies here. He does the work and charges what he should. Don't listen to the one star review here. read more

Thank you John & JJ for me being prompt, professional and respectful.. Very reasonable fair prices,, You won't go wrong,, Thank you again,,, Aloha Denise read more

Found this plumbing company on Yelp (of course) and they definitely did not disappoint! I was not there for the actual service, my husband was. I had quotes on several different plumbing companies, and no others could beat the price. I felt like they were truly genuine and gave good advice and didn't make more suggestions to make more money. From what my husband told me. They did a great job and were very knowledgeable. They also changed the water heater out in a timely fashion. My neighbors all know about this company now and will be calling them for any plumbing needs. Will definitely use this service again in the future! read more

I had a bathtub drain plug that seized when the chain on the lever broke. I got 2 quotes... both were available to do the work this week. Low Cost Drain Plumbing's quote was $3,250 less. A two man crew came the following day and did the work in 2-3 hours. I paid with a check and they emailed the receipt. I'll keep their name on my list of plumbers from now on. read more

Thank you Yelp for connecting me to John and Low Cost Drain Plumbing. As generic and straight forward as the name sounds, it's exactly what you want when you need the help he provides. No nonsense, straight forward and gives an explanation to you in English. Not that industry jargon that you might here some of those fancier more expensive plumbers might throw at you. My toilet had that high pitch noise coming out of it. Doing a little internet research, I discovered that I needed the fill valve replaced. I also had a leaky bathtub so I figured might as well address that as well. I messaged the company through Yelp and John replied within 24 hours. Gave him a call and described to him my problem. Within a few days after we agreed on a time, he came by and took a look. Boy am I glad he did, he checked out. The piping and took a look under the house as well and found that the pipes leading into the house had a few leaks! So within a week we addressed the leaky pipes, the toilet and even the leaky bathtub. The estimate provided was a little more than the actual but that's because he was able to stop the "domino" effect. He found one area that he was able to fix that remedied the other problem areas. Thank you John for helping us out especially during the busy holiday period. I plan on bringing him back in to changed out our stems to the main valve of the house, which if you know over time in an old house can get corroded and rusted. I recommend you give these folks a call if you have any problems with your plumbing. read more

Never had such a positive experience with a plumber before. Second time I've called John, and will definitely call again next time. Highly recommended. Professional, explains what he's doing, prices are more than fair, and the work is great. Like another reviewer has already said, he fixed the problem like a pro and answered my questions like a friend. read more

The owner, John M, is a good plumber. John is honest, professional and fair. He has completed a few plumbing jobs for me and my family in the past. No drama! I highly recommend John M for any house plumbing needs. Mahalo nui loa! read more

Called Low Cost Plumbing. Apparently my second bathroom toilet was leaking to the unit below. John came and fixed the problem like a PRO and answered my questions like a friend. Fast forward 12 months, my kitchen sink was clogged. Called LCP and to my surprise John came to the rescue on time and when schedule was agreed on. He points out what, where and why with a pinch of humor and passion. Big kine recommend. Mahalo John! read more

My 7-year old son has a serious problem understanding the correct amount of toilet paper that needs to be used when wiping his okole. He loves to use huge wads of toilet paper and this inevitably causes clogs. One night while I was having the time of my life with a bunch of yelpers, this is the phone call I get from my boyfriend... +BOYFRIEND: You have to come home! The upstairs toilet is flooding and there's water everywhere! +ME: What?! (Drinking glass of wine) What happened?! (Eating bite of Wolfgang's steak) +BOYFRIEND: Aidan clogged the toilet and now there's two inches of water in the bathroom. It's leaking down into the kitchen! +ME: Awww dammit! (Drinking glass of wine) I'm coming home now! +YELPER JACOB N: What happened? +ME: Ugh, another crappy situation. Literally! I need another drink! (Downing the last of my wine) So home I went and the bathroom was indeed flooded. I called Matt to unclog our toilet and opted to have him come the next day to save some money. He told me he'd come between 2 or 3 pm depending on how long his other jobs were taking. The next day he gave me a call when he was 15 minutes out and I really appreciated the heads up. Matt arrived and brought his gear up the stairs to our bathroom. It didn't take him long to fix it and he only charged me $80, which was much better than the $200 I had paid the last time. Having him come during regular working hours was definitely worth it. Another great experience and hopefully my son will keep his toilet paper usage under control. Yelp 365 Challenge: #245/365 (The Crappy Situation) read more

After replacing my fluidmaster fill valve and supply line with brand new parts about 4:30pm today, I find out the angle valve stop drips...never dripped before...why N-O-W ??? I thought the leakage was from the bottom end of the braided stainless steel supply line that I installed at least 7-8 years ago, that's why I replaced the supply line and fluidmaster...nope...my Brasscraft brand (oem/installed in late '93) started to drip...1 drip every 2 seconds...decided to turn off the shut-off valve to off, and call a plumber...since I never had ever replaced a angle valve stop before...I didn't want to replace it myself especially at night, so I called Matt...(had used him back in June to do preventative sewer drain line clean out)... Great...he could come within 2 hours...but actually came about 6:30pm...replaced it within like 8 minutes with a new angle valve stop, and even corrected my install of my work that I just did (didn't install the new black tubing that fills the overflow tube--thought it was ok..ok, it was a little hard)...he said I should replace it, as it wasn't right...(see what laziness can do?)..he replaced it and even adjusted the water level as it was a low flow type toilet..(I knew it was a low flow toilet, but the water line level is showing near the top of the fill valve tube, so that's why I had it always filled to that height line level). He showed me that the Brasscraft had a rubber washer internally (as he turned it to the on and off position in his hands so that I could see that washer) compared to new angle valve stops that now have a stainless steel washer... that was the cause of the dripping... Anyway, after doing the job...he already quoted me the price before coming over, I chit chatted with him for about 10" about anything and everything...congrats on he soon to be a father! Nice guy...highly recommend you use him (Matt Henderson) and his company... he normally is just himself and an his assistant or his wife... read more

John from Low Cost Drain Plumbing has been to my home many times. Whether it was to fix a plumbing problem or install something new, he is always friendly and honest. Great job once again read more

What can I say about Matt? He's pretty fab for a plumber. So we have been having plumbing issues ("issues" is putting it nicely). Here's how last week went (BTW, I am Resident manager AND Honey): Monday: "Honey, call the plumber got poop in the tub." Had a different plumber come by to snake that drain. Tuesday night: "Honey, shit is coming up the drain again, call the plumber!" Made 3 calls to different plumbers, evening libation in hand; Matt was the one that returned my call. He came out to the house around 830pm, and snaked that drain. He also told me what he thought the problem was, and that it was probably the last 4 feet of the pipes, before it got to the main sewer. He gave me a quote for the repair. BTW, even the next day, the other plumbers never bothered to call me back. Wednesday: all good. PHEW! Thursday: "Honey, WTF? it's doing it AGAIN!" called Matt again, he came out and snaked it. I was told to get a camera view so we could see what was going on. Matt was pretty much spot on, and it was a problem somewhere near the sewer connection. Had to get a 2nd estimate so I couldn't give the go ahead (yet) for the repairs. Matt was so awesome, he checked his schedule and realized he didn't have any drains to snake, so he left his snake "just in case" we have another issue.....yup, he left his snake for us. Wow! Friday: no major plumbing issues, slow drains, and low usage, but the tub gurgled every time a toilet was flushed. Had a second plumber in for an estimate, FYI, that estimate was almost 2x what Matt quoted, and they would not be able to do the repairs until sometime the next week. No bueno--only rented the porta potty for the weekend. Must repair NOW!!! Saturday: Matt was able to repair the line. Hubs did labor duty, helped out with digging (thanks hubs!) and almost 7 hours later, we have flushing success! Thank you, Matt! He found more issues with the pipes, and had to replace close to 8 feet of pipes. I was cringing when I asked him "so, now, how much?". You know what this guy did? He stuck to his estimate. For Reals! I am a total fan of Matt's plumbing. Got leaks? Call Low Cost Drain Plumbing. And, just know he's a one man operation, so give the guy a break if takes a little while to return your call. It's worth it! read more

Long story short, I clogged the garbage disposal and yelped plumbers who'd be available at 8:30 p.m. Matt (owner/plumber) answered and said he could come down within the hour and get the job done in an hour or so. Gave me an estimate of $250 (which is good considering a few other plumbers wouldn't over the phone and it was an emergency situation.) He got here and my little clog was actually a major clog (needed the big snake) so it actually took a little over 2 hours vs. 1 and he still gave me the same price for all that hard work! I felt bad, so I gave him a tip but was also glad to since he was honest about the price. Would def recommend him again in such a situation. read more

I can't say enough good things about this company. The customer service, efficiency, and the cost were all amazing and excellent. John assisted me with two different "projects" at my home. The first was a clogged drain and the second was replacing my toilet. John was great at assessing each issue, provided me with detailed explanations, had the tools and parts necessary to complete the projects with him and also provided recommendations (that I have acted on) for other improvements and projects at my home. Big mahalo to John and his company for the excellent service, professionalism, and care! Please don't hesitate to contact him for your plumbing and draining needs. You won't be disappointed! read more

Interesting guy. Was kind of rough on the phone and intimidating in person but he ended up being a cool guy. He was able to fix my slow drain. He did throw me off quite a bit. At one point, he poured boiling water down the drain and he was giving it some time to take effect. I offered him a soda to drink and he accepted. He opened the can and DUMPED IT ALL DOWN THE DRAIN. He said that soda is very good at clearing drains. Then he proceeded to go look at what other cleaners I had taken out from under the cabinet and started randomly pouring those down the drain. Vinegar (luckily still had enough to cook adobo that night). One was even carpet cleaner. I am not sure if my jaw dropped or not but he totally caught me off guard. haha. He asked if I had a plunger he could use. Thought it was strange that a plumber doesn't have a plunger but no biggie. Fortunately I did have one. Overall, I would call on him again. I think I know what to expect now so hopefully I won't be caught off guard again. Just gotta hide the vinegar, soda, and beer. :) read more

Excellent work backed with integrity. John was a pleasure to do business with. He removed the old solar water heater and installed the new hybrid heater with honest pricing and professionalism. He also repaired a few other things and gave plenty of great advice. I would recommend this company to anyone who needs a professional for any plumbing job. Mahalo! read more

I called John and he knew what he was doing and I will definitely contact him again. As a matter of fact, I just sent him a text. I was looking for a plumber since there was an odor coming from my dishwasher and my bar sink was making a gurgling sound. When I called John to explain what was going on, he snaked the drain and the vent. I had no idea there was a vent for the water. However, John knew and viola! I am a happy customer putting in another request for his help. read more

I've worked with John and several occasions. Not only is he good at what he does, but braddah is definitely a people person! It's easy to call up any plumber to snake a drain, but John's technical skill and great personality makes him my go-to, and the plumber I refer all of my clients and friends to. read more

This company busted my P trap while snaking and caused a leak to the unit below and literally left in the middle of the job once they realized they caused a huge problem. They left huge clumps of hair and filthy rubbish everywhere. They made a mess and were straight jerks! I had to call A-1 budget to fix their mess which ended up costing so much more. A-1 told me that they messed up my pipes pretty bad. The owner was so completely unprofessional. I do not recommend this company! read more

Highly recommend Jerry for ANY plumbing needs! He responds and accommodates day of services when he can! We are so happy to have found him through another military friend!!!! read more

So apparently Matt who owned this business, sold it to this guy named John. We had an issue with a leak from our overflow drain that leaked downstairs to another unit. He recommended ripping out everything to be safe!! New tub, new tile etc. His quote...anywhere from over $5000 and up!!!! We called another plumber and his quote was only $400+ and that included changing our overflow and drain and sealing it, and fixing the pipes which are corroded and close up the dry wall in the ceiling below!! Go figure!! I'm happy we decided to get another quote from Kawamoto's Plumbing. read more

John was prompt and fixed our pipe for a great price. He did not dilydaly or waste my time. Thank you so much for being an honest business man and great plumber read more

John was kind enough to stop by and get me out of a jam. I was replacing old washing machine hoses and older valves. The valves were about 40 years old and one of them snapped off when I was unscrewing it. He stopped by between jobs and extracted the threads with a tool I had not seen before. He has done work for me before, so he did not charge me. Kind of like a breath of fresh air. You won't regret asking him for help. read more

I made a call to Chris on Thursday to make an appointment for sink issues (30June2017). but on Friday I got a phone call, saying he can't make it due to his personal/family matter. at that time I understood his situation, but we did reschedule our appointment and never showed up and couldn't get any phone call from him Just wondering why Chris never showed up for our appointment (03July2017). I even left txts and multiple phone calls. honestly, he could have done better with follow up and customer service. read more

OMG! Chris just left doing a 20min job. I was a broke-anic last night and broke the pipes under my double kitchen sink. They said closed at 6pm but I called at 8pm for my disaster. Chris called back within minutes and scheduled to come by the next day. He was so easy to talk to and I'm in a panic. He arrived as planned...looked at the job...got the parts from his truck...and fixed it. 20min later he's leaving happy with a bag if lychee for his hāpai wife. Now we are both hero's for our family. WIN-WIN!!! Thanks Chris... read more

Low Cost Drain Plumbing - Business Info - Plumbing Near Me - Honolulu, Hawaii

If you have an unlimited budget, Low Cost Drain might be worth considering. I received 3 estimates for a draining project and Low Cost Drain was by far the most expensive. The project was not too complicated and was completed by another licensed company for three times less than Low Cost Drain's bid. I am so, so happy I did my homework. read more

Toilet leaked and called John to come take a look. Wax ring gone, new flange required . . . and boy, were they quick and efficient in getting it fixed. It wasn't a full on emergency, but they did come by to fix the toilet by the end of the day. Highly recommended! read more

Late review. I needed a toilet replaced back in September and shopped around yelp for plumbers. I intended to go with a cheaper option that I found, but spoke with John to get a quote and felt better going with LCD Plumbing. He knew alot about the plumbing issues in my building, to the point where he knew my building maintenance manager by name, and was experienced with the issues that I was having as one of the corner units on my floor. He was able to fit me in the next day - showed up pretty much right on time, and called 15 mins before the appt time to let me know he was on his way. I was given an estimate with a range of $100 between the high end and low end, and was happy that it ended up being on the low end. Would recommend. read more

Called on a Saturday afternoon, and he was able to squeeze me in that day. Asked him to change water stop valves in my apartment and he was able to get it done quickly, efficiently and at a great price! I would highly recommend this company! read more

John was great to work with. He returned my call right away and came by that evening to give me an estimate. The job was to replace my old cracking cast-iron drains; it was not yet leaking so it was not an emergency job. He was very easy to work with and very informative. He explained in detail everything that needed to be done and made sure that I understood. He also gave some options on how I could proceed with the whole job at once or if I wanted to do it in phases. He was very knowledgeable, patient, and clear in his explanations. The price for his work was significantly less than the competition. I will definitely call John for future plumbing needs. read more

Pros: I received a return call pretty early the same day from the owner. There was someone he could send. The plumber working with/for him was pleasant to talk with and courteous, kept me informed on timing, and showed up when he said he would about 4:30 p.m. He was very considerate and pleasant to work with. Cons: The owner is not very pleasant to talk with. He charges double on the weekends and late hours. His worker, the plumber, couldn't fix the drainage problem as the only "snake" machine he had brought with him broke and wasn't working right. Hence, he told my husband that he'd come back with another bigger cable if we couldn't get anyone else to come out that evening. Around 6-6:30 p.m. that evening, I text him back to tell him we couldn't get anyone else to come out that night and that the earliest would be the next morning, so if he could come back with a different bigger cable, that we would greatly appreciate it. No response....until now. Needless to say, we got someone else to come out the next day and fix the problem. read more

John replace from our old water heater to new larger one. He did so quick and efficient. I am so happy his work! Well done! Thank you! And he pick up heater for us from Home Depot too!!! I will definitely ask his help for plumbing from now on! Big Mahalo!!! read more

Low Cost Drain Plumbing - John replace from small water heater to large capacity of heater. He did so quick and efficient! Great job! Thank you so much John!!! - Plumbing Near Me - Honolulu, Hawaii

I don't think you can find a better plumber than John. He solved an issue that we've been having for over 2 years, and even caught some that went unnoticed. I appreciate how he's able to explain his thought process as he goes through solving your issue(s). There are no tricks, no gimmicks, and no BS. He's invested into solving the issue just as much as you are, and is willing to put in the time and effort. We'll definitely be calling him for our plumbing needs. read more

I'm about to let you in on a little secret: life is too short to sit around waiting for a plumber to show up when you have only one bathroom sink and it won't drain. Especially when you're a full-time working mom of a toddler. Know how I know this? Read on... Based on the amazing Yelp reviews, we called Low Cost Drain Plumbing on Saturday, and left a message to make an appointment to fix our sink. We expressed a sense of urgency in this message, so when we hadn't yet received a call back on Monday afternoon, I called again. Matt was on a job and asked me to text him my address and phone number, and said he'd call me back as soon as he was done to make an appointment - he said within the next 15 to 20 minutes. Three hours later I texted him to see if he could come, told him it was okay if he couldn't but to please let me know so I could make other arrangements. He called me then and made an appointment for the next day (Tuesday) between 11-12pm. Tuesday at 12:15 he still hadn't showed or called to reschedule so I sent a quick text (see attached photo) to see if he could still make it. He said he'd be here in 15 minutes. Then 15 minutes later he called me to say he was on his way. When he asked if this was an emergency, I said that it definitely was -- our only bathroom's sink is completely clogged and will not drain. He then said that he wouldn't be coming and that it was best if I call someone else. No explanation why the sudden change. He literally went from "Yeah, I'll be there in 15 minutes. Now I'm on my way up to your place. Um, actually, you should call someone else." WHAT??? I had repeatedly said to Matt that if he couldn't do the job to please let me know so I could just call someone else, because we were dealing with an emergency. I kept giving him the benefit of the doubt due entirely to the positive Yelp reviews. Well, from my experience, he isn't someone who can be counted on, not to mention completely unprofessional. This whole interaction was a huge waste of my time. Please don't bother wasting YOUR valuable time with Matt from Low Cost Drain Plumbing. I've already found someone else to come out tomorrow and will be very happy to give them my business - and my recommendation once the job is done! UPDATE 2/12/16: Matt decided to call my husband today and threatened legal action if I did not take down this review. He didn't bother to address me directly, but he's welcome to share his version of the story as a comment on my review. I 100% stand by my review, and will not take it down, because what I wrote about Matt and his business are a wholly accurate account of my experience with him. Clearly, many other Yelpers have had good encounters with him. I didn't. The Yelp community can take any of my reviews at face value - I've been a Yelp Elite for 7 years now, and the vast majority of my reviews are 4 and 5 stars. In fact, I had to call a different plumber when he didn't show up, and was very happy to give them a 5 star review for their excellent customer service and a job very well done. If you are ever threatened with legal action for sharing a factual review of a business, Yelp offers helpful advice on how to deal with this: http://www.yelp-support.com/article/Do-Yelpers-ever-get-sued-for-posting-negative-reviews?l=en_US read more

Matt came to my apartment and replaced my kitchen faucet, he did a great job and was swift. The bill was kind high I mean I know plumbers can make upwards of $100 an hour but he was only in my kitchen for 20 minutes and he billed me $280 even though I supplied the parts.. About a month goes by and I get water leaking under my kitchen sink. I called Matt and leave a voice mail. Im kind of screwed because I cant use my sink while it leaks. I call later that evening and still get voice mail. I call the next morning and instead of ringing a few times it goes directly to voice mail. I start to get worried that he is avoiding me so I try calling from my work phone and he picks up. I explain to him very kindly that my faucet is still leaking and he needs to look at it. He gets very defensive and says it was working when he installed it so now if its leaking again then It was my fault and I must have done something to break it. We argue for a few seconds and I am pissed at this point because of the tone he is speaking at me. I decide to save my breath and call another plumber. The new plumber comes out and puts an o-ring into the handle and says that there was not a ring in there and thats why it was leaking. He charged me $45 for the simple fix and said their company would have installed the sink for $125 flat rate. I used Matt based on yelp reviews but I had a terrible experience with him. DO NOT USE THIS PLUMBER read more