My mom requested Taylor for her and me, and she's very detail oriented and is very kind to us! The vibes are very chill and relaxing, I felt really comfortable here! We came in the morning right when they opened, and she finished my gel polish within around an hour! I love how my nails turned out! Thank you so much! read more

VIP Nails & Spa - 227 vintage pink3 - Nail Salons Near Me - Rowlett, Texas

Cindy got me in and out without an appointment. Great work and price. Excellent customer service. Highly recommend! read more

VIP Nails & Spa - Full set gen x - Nail Salons Near Me - Rowlett, Texas

Bad customer service they laughed at my mom and my brother like it was so bad my mom almost cried

I've been to VIP three times. The first two times I saw Tammy and today I saw Diane because Tammy was on vacation. They both did an amazing job! We just moved to Lake Highlands but we drove 30 minutes to go there since they do so well. I highly recommend them! read more

VIP Nails & Spa - Nail Salons Near Me - Rowlett, Texas

My absolute favorite nail salon. They do great work, and their prices are good. Friendly and efficient.

This was my 2nd time ever getting gel nails (on my natural nail) and my first time at V.i.p nails. I have found my for ever spot to have my nails done though. Asia did a fantastic job and was very attentive to detail. I have terribly cracked skin and cuticles and skin around my nails and she spent the extra time to soften and trim it away, never once did it hurt. The massage with lotion at the end was a lovely touch I do not recall having the other time I had my nails done at another salon. When I return I will request her again and you should too! The shop is clean, they use sterilized utensils and in the pedicure area they use basin liners. It's also warm and not overly decorated, with complimentary snacks and drinks. I was very pleased and will be a return customer. read more

VIP Nails & Spa - Asia did a beautiful job and really took her time with my dry and cracked hands and cuticles. - Nail Salons Near Me - Rowlett, Texas

Over charged for service. Stated package we wanted no less then 3 time, she never even asked before starting. Charged at the end for a much higher package. We will not be back. read more

This is my favorite nail place of all time! This is the only nail salon I have ever been to that my nails will last for 4 sometimes more weeks! They never lift, and I am complimented on them all the time. They are quite edgy for Rowlett and always have the new stuff to try out. They were the first place I saw nextgen, chrome finish, color changing and cat eye finishes, my go to is nextgen ombre with my own color combos. Its clean, quiet, relaxing, and happy, they always offer me something to drink and are as chatty as I am feeling. They don't hard sell you on additional services and they don't overbook their techs so I've never had to wait. I always try to offer some sort of constructive criticism so...might be nice if they offered threading in addition to waxing? read more

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I went here for the first time over the weekend. My two sisters recommended this place. I've been to quite a few nail salons in Garland and Rowlett and this one was one of my favorites. Went on a Saturday for a pedicure. There were maybe 5 women getting their nails done so I thought it would be a bit of a wait. But no, by the time I chose my color the technician was ready for me. They had several techs working which is great because there is not wait. I got the pedicure with the scrub which was $30. Plus a $6 tip. They offer you a complimentary beverage and I believe they also serve a few alcoholic drinks. Not sure if those are at an additional cost. I was very pleased with the service and the way my pedicure turned out. Will definitely be back! read more

0/5 stars. When I walked in and told them I wanted bubble bath on my toes, they were like "that's light are you sure?" I said yes. They asked me 5-6 more x as I'm getting the pedicure because they said it was too light for my toes. The pedicurist and the front desk girl even told me to get a darker color. The pedicurist even attempted to put a darker color on my toes in front of me and I told her no. Why would you do that after I said no? I said I've had bubble bath before, I know what I want. Please stop telling me what you want me to have, I know what color it is. I came in requesting it, I sat down requesting it, because that's what I wanted. I'm like what are you really trying to say!? Darker skinned individuals shouldn't pick colors like that because it's too light? I could only imagine if a white or lighter toned woman came in to request that color. Im sure they'd have been pleased to put it on them. Then I had to ask the lady to fix my big toe because the polish wasn't neat at all. She kept saying it wasn't neat because someone put acrylic on my toes before coming to them. Two people accused me of having acrylic on my toes when I've in fact NEVER had acrylic. But even if I did, why would you just slap the polish on there if you knew it would be uneven!?? Shouldn't it have been taken off beforehand if you saw it? It was a ridiculous experience. From the colorism/*racism* to the accusation and lack of attention to detail, I would not recommend this place. read more

UPDATE: The very kind owner reached out to me to make things right. I could tell by how he handled the situation that this is not a common thing & he really wanted me to come back to have my nails taken care of the right way. We sent a couple of messages back & forth & he was committed to resolving the issue. He went above & beyond to fix this & to me, customer service is exceptional! read more

VIP Nails & Spa - This was after removing a bunch of glue that was left under my nails & on skin around cuticles. - Nail Salons Near Me - Rowlett, Texas

08/12/17 I am now a regular. While you can't go wrong with any technician here, they all are very knowledgeable. I have found my personal favorites. I am very loyal to Ann, for the pedicure. I have had many pedicures in my lifetime and hands down, she has been the very best. Why, you ask. Because in all these years no one has ever made my cracked heals disappear. Ann, is a miracle worker. Add to that, she pays attention to detail, not one cuticle out of place. Then the neverending massage....I must admit, massages that I have received in the past would be painful...Ann's are gentle, yet firm. It's the highlight of my pedicure. Then I recently went from gel nails to NexGen. I used Asia one time, and we clicked. I have always had square nails and was really looking to change it up. So I mentioned the stiletto nail, but had some apprehension due to poking myself or someone else (not practical for me). She gave me an almond shape. I was so pleased with it. When I look down at my hands I can't believe they are mine. read more

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Extremely accommodating and friendly, patient staff. Not pushy and let you take your time picking things out. I got chrome nails and toes and love them read more

VIP Nails & Spa - Nail Salons Near Me - Rowlett, Texas

I went in to get tip and dip , first off... the nail tech didn't cut my nails before putting the nail on (which I've never been to any nail salon where they don't trim my nails down before putting on the nail). Second .. I asked for coffin shape and my nails are no where near coffin shaped. And on top of that I don't mind the price but for the quality of work she did it was definitely not worth the 45. Also the nail tech I had was very rough squeezing my fingers and twisting and turning them every which way as if my fingers bent side to side so on top of an uncomfortable experience I was NO WHERE NEAR satisfied with the work done and the price. On the positive side (I think it might have been the owner) she went out of here way to fix my nails after I went to her because after waiting 15 minutes one of my nails just would not dry and got messed up, she noticed some of my nails weren't smooth and had bumps on them ( shows the quality work my nail tech did) and she fixed them so thank you to her for that. But as for the nail techs there should be more communication with them and the quality they offer to their customers because they will (like myself) run new potential customers away. Not going back again after a bad first experience. read more

VIP Nails & Spa - Nails not cut , fresh set of nails . - Nail Salons Near Me - Rowlett, Texas

Great pedicure! Thank you for my shoulder massage too! I'm trying their heel cream and I think it does work but I will know more in two weeks. They're massage chairs are ok but not great. read more

I come and get a gel mani and pedi and they are wonderful. I drive from Dallas, 26 miles one way and will continue to do so. Oh yea, I get my brows waxed, as well. Been going for close to two years now and still satisfied. read more

Visited Dallas for the day and I wasn't sure where to get my pedicure. Came here based on reviews. I got talked into a more expensive pedicure because it had been a while since I've had one and my feet could have used the extra attention! The tech was nice and made my toes look fabulous... but I left still having calluses on my heels that I had to tend to myself when I got home. It wasn't a huge deal but something I didn't think should have been a issue especially considering that I paid for a more expensive pedicure. read more

By far, my absolute favorite nail salon! I have never had a bad experience and I've been going to this nail salon for years. Everyone is so welcoming and friendly as soon as you walk in the door! My nails always turn out exactly how I want them to. Their pedicures are absolutely amazing too!! read more

Loved this place. I got the VIP pedicure, which my wonderful wife gave to me as a gift. It was a relaxing experience. From the comfy massage chair to the complimentary sangria. The lady was friendly and thorough. I'm hoping my wife will start taking me here with her more often...hint hint read more

I came here after work with some coworkers and there were quite a few people being helped, so we thought there would be at least a fifteen minute wait. Instead, we were seen in about five minutes after we picked our colors, which was impressive. They have lots of pedicure options, including a choose your spoiled pedi that gives you the typical callus treatment and massage + either a hot stone massage, a paraffin treatment, a mud mask, or a few other choices. I chose the got stone massage and I thoroughly enjoyed it. My technician's name was Ann and she was very sweet and my nails look great! She did pull at my skin a bit too hard and I bled for a second (hence the four stars instead of five), but she disinfected it and apologized, which I appreciated. I really liked the decor and the strawberry margarita they offered me was great! I definitely suggest this place! read more

I love this place. I have been going here 5 plus years. They are always kind and accomodating. There shop is NEVER dirty. I dont know what that lady is talking about. It is well kept and nothing is ever scattered. The bathroom is always clean. Truth is always better than lies lady. Get your facts straight before you blast a business. read more

I rarely get my nails done, but wanted to pamper myself yesterday. I knew I wanted a nexgen manicure and was excited to see they also do foils, chromatic, and marble art too! Lisa was very gentle as she did my pedicure, and Lanni did my hands. You can tell these ladies aren't just coworkers, they're friends who care about each other. The work environment seemed more upbeat and happy than other places I've been in the past. Lanni listened to everything I asked for and paid very close attention to detail. She even took the time to redo a few nails that had some bubbles in my chrome design. I really felt special and I'm happy I stopped by! These girls are top notch and it shows in what they can do. read more

My nails came out very ugly here. Even when I tried to correct the lady doing my nails she just gave me a nasty attitude. This place is terrible and I will make sure to advise people not to come here. Recommending this place to my friends would be insulting. read more

My first time at VIP Nails and will definitely return! Michelle was perfect! She did everything perfectly without me even having to say anything... she was attentive and aware of my previous, horrible experiences at other nail salons... she preserved my natural nails and gave me a really great manicure very pleased read more

I've had my nails done here for over 10 years. Clean and friendly. Lots of regulars. Michelle is my favorite. She's kind and excellent!

First off definitely not worth going to a place that doesn't listen. Went in to get nails done, dip and pedicure. They didn't shape my nails per my request of oval. They left them however the nail tech wanted. Then when putting my shoes on the nail tech ruined my big toe, instead of repainting the toe she just added more clear paint. Now there are dents on the shoe does when it got messed up. I moved to rowlett 9 months ago and have been coming to this location for a couple of months, at first they were great and then they just start not listening to your request unless I suppose your a known client. Definitely NOT worth the money to come here!!! read more

Good service , great wine slushy s, pricey. Clean . Alot of choices. Herb pedicure is awesome. Relaxing. But did I mention pricy. 20 for fill but 15 for Polish ends up 35$fill.wtf right? And 48$ for pedicure read more

Wonderful service like no other! Going to nail salons in this area usually mean constant up selling and sloppy service but this place goes above and beyond to please their customers. I've been here multiple times and I've never been pressured into a service I didn't not want! The techs are always funny and knowledgable. I once went in a hour before closing and I was expecting rushed service but I received an amazing full set. It's a little pricey but well worth it. My acrylics last 3 weeks! Love this place! read more

I went to this establishment 3 times each time I was impressed until the one of the workers got a little to comfortable with me by insulting my feet. She stated that my feet had a lot of dead skin on them because I skipped a week. Hey I have a good sense of humor, but when she kept complaining I just ignore her. But when I returned she made comments to the other worker and made a comment about me in her first language and the other workers laughed I felt insulted. I still shoved it off, but when 2 more customer walked in I guess my time was up she popped my feet in an insulting manner and didnt assist me with pedicure shoes I felt as though I was rushed out. I realize my time was probably up but I paid for more services the last time I received a pedicure. My thing is consistency , she told me what services I received without asking me. I think you should never get too comfortable with customers that you ignore their feelings and disregard their comfort level. read more

Vi is so friendly and always remembers my name :) awesome pedicure, they even have a private area for two. My nails are perfect. Salon is clean and quiet. They have frozen mixed drinks as well as water or soda. read more

Very disappointed! I thought this place was going to be good, but I got my nails done 3 days ago and the gel is chipping off already. My nails look like crap. read more

This is the WORST nail experience I have ever had. I think my tech's name was Katie. She did not listen to what I wanted. My acrylics ended up short and crooked. When I voiced my opinion, she got very short with me and attempted to fix ONE crooked nail. Even after all that, I was still charged full price. I will never return to this salon. read more

I LOVE VIP Nails - I've been going there since 2006. My mom, my sister and my nieces love it too. Vi, Lynn, Tammy and Michelle are the best! They have always been super friendly to me (even when I first started going there) and they do a GREAT JOB. One thing that I think is super - is how clean the place is! They do a great job of keeping things sanitized and orderly. I cannot say enough great things about this place! read more

I finally found a place near me that I love!!! Little to no wait, great color selection for dip nails at more than three times what other salons offer, great pedicure options and a thorough and long leg massage! Five stars! read more

Services were good, customer service not so much. They didn't offer water or sangria to any other customers but one. I paid, tipped and no one said "thank you" or "have a nice day"...pretty disappointed considering the previous reviews. read more

I have gone here for 9 months. Last visit they could match the gel color of my nails with a color for my toes. Said it wasnt their fault. Wanted me to pay another $15 on top of my bill of $82. Nice trick. The manager is very rude. This could have been taken care of very easily by offering free gel for my toes. Very very rude manager! I'll not be back. read more

I go there and it is very clean and most are friendly and helpful. Pedi's price ranges but they are listed so you know how much for each. I feel comfortable with any of the technicians and even when they are very busy, they get you taken care of in a reasonable amount of time. read more

I have been to so many other nail places but this one rocks! I hold all the other nail salons to the standard set here and no other one has come close. Staff is great, very professional and very creative and they don't try to sell you every service they offer. We has been my nail guy for years and as long as he is there I will be too. The place is clean and all the implements sanitized. For my friends who are looking for a nail salon I always recommend VIP Nails. read more

Nice, Clean and Neat. Staffs are friendly and know what they are doing to have a perfect job. I am very happy to return.

I stopped in here as a walk-in a couple of weeks ago to have Gel Nails done. The tech came out and started pulling that Dremel tool out and I told her no, that I wanted them soaked off. My nails are very thin and the Dremel tool is painful. So then she pulls out a bowl covered with a towel and sticks my hand in it. Simultaneously it hits me the liquid is Hot and the smell of the bowl of acetone likes to knock me out. I asked her about the foil wraps and she rolls her eyes (yup really) and starts talking to this other woman while wrinkling up her nose. I wiped my hand off on her towel and told her to forget it! I don't want anything to do with them and I walked out. Won't be going back there. That bowl of hot acetone is murder on the rest of your hands and their customer attitude leaves a lot to be desired. You should never let your customer feel like whoever is waiting on you "pulled the short straw". read more