This was my first wax and I am so happy to have found such great service.bShe made me feel so…read morecomfortable and was talking me through it all. I believe that she was professional and informative about how to take care of your wax after the first time. The salon was clean and cozy, made me feel comfortable and relaxed. I would definitely recommend to anyone and will for sure come back!

I visited Relax & Wax this past Friday and I am very happy with the service I received. My…read moretherapist was Krystel, who did a thorough job on my Brazilian waxing. Krystel was courteous, friendly, and professional. She consistently asked about my comfort level and took care to ensure the overall experience was pleasant. This is really a no frills, simple waxing studio that offers no other services, e.g., massage. The business was clean and I felt welcomed and comfortable. I appreciated the reception and service I received. Live well. Be well. Cheers!

This was my first time In. I booked two services over the phone and when I arrived I filled out…read morepaperwork that asked what I was getting done, to then have the Esthi give me the wrong wax. I believe attentiveness and the quality of that part needs to be adjusted. I wasn't upset it was just the fact I was asked multiple times and she thought I was getting a service that I wasn't. The vibe of the place was welcoming other than that.

Second visit and this time I had Alexa. I really enjoyed her energy. Very pleasant and…read moreprofessional. I also appreciate that she did not talk while working but allow me to enjoy the services and meditate. Will return

I was nervous to try sugaring after having issues for years with wax, but I am so glad I did! I…read morehave had nothing but great experiences and results since coming to Dominique for my sugaring services. She's the ultimate professional and has such a welcoming personality that makes the experience go by smoothly (including my body ) and quickly. I highly recommend her!

Mary Jo is very genuine, friendly, and accommodating. I've been coming for a few months and I've…read morebeen very happy with my service. I would recommend her to a friend! Pros: Great service- she's friendly, quick, and leaves the waxed area hairless! Great prices- the best I've been able to find for hard wax. Other places with soft wax are no where near as thorough, so this is the best deal in Garland/Plano/ Richardson area that I know of! Con: Sometimes she's a few minutes late or will reschedule your appointment; that's ok with me because I've had to reschedule too! So it's up to you if that's deal breaker for you.

I had a great experience here. Not once did I feel uncomfortable, she is very friendly and…read moreprofessional. I'm definitely booking again. Side note: her room is the first one on the left when you walk in. Don't go all around the building like me. Lol

I got the 60min zero gravity package for Mother's Day, and I told my husband I want to do this…read moreevery Mother's Day forever more The massage chair is incredible - I love how it leaned back all the way and pressure massaged my arms, legs, and feet as well (I selected "light" pressure which was plenty for me!) Anna had such a gentle, relaxing touch- from the way she turned my head size to side to the massage at the end. I will request her again in the future! My only request would be for the music to be played louder - there were people talking nearby (I think they were getting a group treatment or something) and since the place is so small, I could hear every word. Maybe a sign requesting people to be quiet during their session would be helpful.

Service was great and head spa was very relaxing. The zero gravity chairs were quite comfortable.read more

The ambiance is amazing! I always have great service when I go to get my wax. I highly recommend…read morethis company because of their professionalism. I will continue to go back and support!

If I could give negative stars I would! This place was unprofessional, apparently my esthetician…read moreI booked online left early, but I never received a phone call asking if I wanted to reschedule or be placed on another esthetician schedule. The lady that had been waxing me the past few times knew my history of not trusting everyone due to being a waxing model for previous company. The girl that ended up doing the service I truly thought she was in training/new she didn't know what she was doing, the sugar wasn't hot enough, the pain was horrible, she left me complete raw. I felt growth within a few days which is not normal. I got a Brazilian & underarm waxed. I am a decade long waxer; even when everything shut down durning the pandemic (it literally shut down right at my normal waxing time), it was not this painful and I had almost 7/8 months worth of growth. This round I have about 3 months. My hair doesn't grown quickly due to the long term waxing history I have.

The staff are super friendly and very helpful! Be sure to check them out and get your wax needs…read moretaken care of!

I had high hopes for this location. I typically go to a different location, but this one is closer…read moreto my home. Visit one was decent-I booked a second appointment for about 6-8 weeks out. The DAY of my appointment I get a call saying my provider isn't available and they reschedule me with the same provider for the next day at 11:30am. Tonight I get a TEXT - telling me my appointment is canceled again and they can't accommodate me for the same time, but I can text "R" to reschedule. Craziness! I try calling and the number doesn't take you to the actual location, you get someone random to book an appointment. They are too expensive for last minute cancellation the day of and then again that same day/evening via text. BEWARE!

I recently moved to McKinney and immediately searched for a new waxer to wax my Brazilian and try a…read morevajfacial. Needless to say I found her! Latavia is thorough with her work, knowledgeable about skin care, HILARIOUS, and made me comfortable. Thank you for taking good care of me , I enjoyed my service. I booked online and found it easy to navigate. Pricing and services were clear, as well as her hours, policies, and forums to contact her. Can't wait to book my next appointment!

I scheduled a microdermabrasion appointment with Latavia. Her salon is very neat, organized, and…read moreappealing. The table I laid on to receive my services massaged and loosened my muscles, which was a service I did not expect. It was heavenly! As Latavia began my facial, she explained the exact steps of my facial and as she transitioned from cleansing to exfoliating (my memory of the sequence might be erroneous) she went into greater detail on the products she used and educated me on the best practices when caring for my skin at home. Latavia is very knowledgeable and dedicated to her clients' skincare, which is evident as presented in her portfolio. I will definitely be a returning client and recommending her to family, friends, and now you. :)