I went to get my lashes done and asked for individuals the lady argued with me and said no to what I wanted and I said no I've done them before so that's what I want she said okay and put on long ass cluster that look hideous and look like I work in a night club I asked politely the day of the get it fixed she said nope and walked out I came back the following day and she said I cajoled fix them then proceeded to say actually come back tomorrow I don't recommend coming here I used to be a loyal cus but never again absolutely ridiculous. read more

I loveeeee this place. It's my nail salon. I don't have a specific person I go to, everyone has done great on my nails. Today was one of my favorites, valentines nails! read more

River Nails & Spa - Dip manicure ombré pink - Nail Salons Near Me - Rowlett, Texas

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Last couple times I've been in there have been flies which are unsanitary and annoying. Even when asked they will not use any pressure so you're getting a very light rub not a massage - while they totally ignore you and stare out the window. They only did 2 coats on my nails so they are not smooth. After 15 minutes waiting I figured out they had no intention of removing the toe spacers and helping put my sandals on. Very poor service. read more

I have been going to the Lash Tech for over 12 years and this past Saturday was AWFUL!!!! My Lash Tech is Helen, she overbooked I had an appointment at 3:00 PM and I was not seen until 3:20 PM and Helen sent me to another Lash Tech in her Salon that I knew nothing about. I was so upset that Jenny had done a horrible job. When I got in my car the lashes were falling off. I called Helen stating that I wanted a refund, Helen stated that she could not refund the money, and I was furious. So this is it for me a faithful customer for 12 years. I'm done and I will never refer anyone there. B. Durham read more

I have gone from getting a pedicure every two weeks to now every week...this place is my favorite getaway on Friday or Saturday. My Nail Artist is "Jenny" anis amazing!!!! She know how i like my toenails shaped, she knows the exact temperature of the water that i like, she knows the exact pressure for my calves...she is AMAZING!!!! She is soooo sweet and funny, we laugh all of the time!! I highly recommend this place for those that would like one of the best pedicures ever!!! UPDATE!!! So i decided to come back to give this place another try...there is one nail specialist that i favor "Tammy" she is really good and thorough and a perfectionist...the perfect combination...so i knew i would be taken care of!! Thank you Tammy i love my nails and pedi as ALWAYS read more

River Nails & Spa - Nail Salons Near Me - Rowlett, Texas

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We are new to the are and my daughter (9) and myself walked in, the prices looked reasonable on the website. Once we got there the prices were different (higher) but we were already there and didn't mind paying the extra. My daughter and I wanted a mani and pedi and the lady in change kept trying to upsell and tell me she was old enough for an adult many pedi, we declined since she is still young but kept insisting. Once sitting we noticed there were multiple flies, I found it odd since you don't really see them at nail salons. I'm very picky on making sure they use sanitized materials and they did until it came to the foot file, not sure if they are supposed to sanitize it but I didn't say anything, she made a cut that got infected and hurts, guess it was full of germs. Very disappointed, the nail lady never Started with my hands guess they didn't tell her but after the bad pedi I didn't even want her to touch my hands. read more

87 dollars for clumpy, half assed, and bubble filled nails. HELL NO! I called around 2:30ish on Friday for a full set and gave my name and time of arrive. Didn't know who I talked to but everyone didn't know about my appointment and treated it like a walk in. First the pedicure was good but when I asked for tips on my big toes. She completely disregarded it and said no this is better. Nails they didn't know I wanted acrylic nails even though I told them I called and told the front I'm a full set. Placed me with thee oldest nailed h who was already doing someone else and completely RUSHED everything. And was ROUGH!!!! I would ask about the bubbles and the mysterious black speck in my nails and she would just brush off my concerns... GO TO ARIA NAIL BAR!!! They corrected my nails how it should of been done and took the ugly bulky look away. River Nail & Spa is only cater to one age group so don't expect any pretty trendy ideas. read more

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Nancy is the best technician! The place is clean and they are nice people. Very accommodating. Wish they had brushes at sink area.

Love love love this place. They always do an amazing job. Staff is amazing! Love the drinks and snacks they always have! Will do special requests if ask with time. read more

The place is very clean! workers are kind but, their work is not the best. i got a pedicure done and the edges were not clean and polish was uneven. i asked for another coat, and i was ignored. read more

I have been a customer at River Nails & Spa for several years. I scheduled a lash appointment with Jenny at 6 in the evening. Waited for over 30 minutes until I eventually asked an employee to confirm how much longer the wait would be. Long story short, Jenny took another customer at 6 who did not have an appointment. They refused to service me even though it was their mistake. I will never do business there again. Will spend my money where loyal customers are appreciated. Helen and Jenny, you both are very unprofessional and I hope you reap what you sow! read more

Stopped here this past week instead of hitting up my normal nail salon. I came 30 minutes until close and they still welcomed me like it was no problem at all! Nancy and Helen were super friendly! To top it off the cost for a full nexgen set with tips was also more affordable than the place I typically go! Can't beat friendly staff, clean environment, and affordable prices! I'll definitely be back! read more

River Nails & Spa - Nail Salons Near Me - Rowlett, Texas

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First time visit at noon on a Sunday, got a pedicure for me and husband. Great service, great timing. Place is very clean and organized. Will definitely be coming back even though we don't live in the area. Thank you River Nails & Spa read more

My daughter and I just got pedicures and my daughter got a manicure and the pedicures were great!! The manicure was terrible!! The girl cut my daughters cuticles way too short to make them bleed, nail job looks shoddy!! Save your money on manicures!! Pedicures well worth it though!! Pedicures were so good. Manicure sucked!! read more

What a fantastic group of people! I went here on a recommendation from a friend and I found a gem of a salon! I had a classic manicure and a pedicure and they did a great job. I will be back each month that I have extra money read more

River Nails & Spa - Nail Salons Near Me - Rowlett, Texas

I have had such a difficult time finding a decent nail salon in Rowlett. My tech was fast but my nails look crappy. I have acrylic with gel polish. My nails are all different lengths and thickness. The clear coat was not applied throughly and evenly. A week later and 2 nails have popped completely off. I guess my search for a good nail salon continues..... read more

This was my first visit since the shelter in place order. The salon was very beautiful and clean. I went in for a pedicure and dip nails. They require a temp check before being seated, and I was totally okay with that. Every client is spaced out every other chair. I was seated very quickly after choosing my colors, and the chairs give wonderful massages. I got the signature pedicure which includes "Aromatic foot soak, natural nail care that includes reshaping nails, cuticle details, buffing, intensive callus, sugar scrub, aromatic mask, hot towel wrap and volcanic hot stone with candle oil massage, and your choice of nail polish. (45 min.)" it was very relaxing. *edit Second visit 9/27 Still impressed with the service! Linda did an amazing job with my almond shaped dip nails, and Don was so meticulous with my pedicure. My hands and feet look amazing! Definitely my new favorite place. I've been to 3 other nail places and this one is my favorite. read more

River Nails & Spa - Dip nails and polish pedi by Linda and Don - Nail Salons Near Me - Rowlett, Texas

I used to love this nail salon...I wanted to also get eyelash extensions so I asked if the eyelash girl was available and they said yes. She brought me to the back, put on 4 eyelashes then made me leave because I didn't have an appointment...? I then made an appointment for the next day. I went for my appointment and they said they don't have me down and that they could fit me in 4 hours. What's the point of making an appointment if you don't HOLD the appointment? Anyways I was angry and will not be coming back to this nail salon. read more

This used to be my favorite place to do my nails. They always did such an amazing job and the owner was so nice. I even went here to do my nails before my wedding and they were amazing! But in recent visits, I have been less than satisfied. They haven't done a good job of cleaning up or painting the nails smoothly and my visit today was the last straw. I went in today wanting a manicure with a simple design. It was just supposed to be matte with abstract lines. I had one lady doing my mani and another doing my feet. They spent the majority of the time talking and pointing at me and the colors I had picked. When it came time to painting my fingernails the lady left and the one who was doing my pedicure took over. She called over two others and they all started chatting around me. I showed them the picture and again explained it didn't have to be exact. It started off okay but the lines were too thick or thin in places and clumpy. All the ladies in the store kept coming by saying "wow" and "perfect" as if trying to convince me that it was good. I kept trying to help or tell her what to fix but she didn't fix any of it. And then when she asked if I was sure I wanted it matte she told me, "no no no, shiny is good, matte ugly." She quickly painted it matte. Once it dried you could see so many spots that were still shiny and hadn't been painted. I got tired of asking it to be fixed and was ready to go. I had planned to keep my mouth shut and just fix it at home but then at the counter they told me the extra charge for the design. So I showed them my nails and all the spots where it was messed up and they said "uh-oh" and told me I could come back tomorrow morning. They were still open for another 40 minutes but they were ready to get me out the door. I told them I have work and couldn't not come back and that I would fix it myself. They didn't not give me any response to that and finally took off the charge for the design. All-in-all I have been very unhappy with the service in recent months. I kept going because this had been my favorite place but today was it. I don't think I will be going back. read more

River Nails & Spa - It was supposed to be matte and you can see how it's still partially shiny. There were multiple spots like this. - Nail Salons Near Me - Rowlett, Texas

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When trying new places go wrong This place is very nice inside and the people are poliite but service isn't all that. My water was cold and had to tell them to make it hotter twice. She asked if I wanted a cut down and cut my toe nails all the way down. The dust from filing my nails is in the crease between the nail and skin. The mask lotion was not wiped completely off. Also I got dip on my original nails . My cuticles were not cut on one hand but on the other . Around the nail Is a mess too . I will not return nor would I recommend this place .. read more

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I've had my nails done a couple times now and every time they chip or break within a week or two. I wanted to give them the benefit of a doubt and try again today. But after waiting for nearly a hour with not even being acknowledged until I stand up to leave...poor customer service cannot be excused, not at the high price tag of this place. read more

First of all they need to update their website cause their prices are higher than what's posted on the website, second I asked for a signature pedicure, the lady did not do any calluses or heel treatment for me which I clearly needed and the description of the pedicure included, when I asked her she said she'll do it for me but next time I have to ask for it, she then used the rock on my heels for 30 seconds and wrapped things up, my heels looked exactly the same, I am never going back ! read more

I absolutely love this place. I have been 2 times now for pedicures and they have been amazing. Michelle is who did my pedicures and she takes her time and is very thorough, and never rough. I feel totally pampered and relaxed the whole time I'm there. They offer free beverages, and the massage chairs are really comfortable with a lot of different settings to choose from. It's always moderately busy, but I usually make an appointment so I have a set time. The prices are very fair, and I don't feel rushed at all. Give this place a try! read more

This place was awesome! A little gem . No wait. Very clean and nice atmosphere . My nails and toes look perfect . They have every price range too. I will go back . read more

River Nails & Spa - Yay! Perfect! - Nail Salons Near Me - Rowlett, Texas

It was my first time into this nail place. We usually go somewhere else but our usual place changed hours and are now closed on Sundays. It was 3pm on Sunday and only 1 other guest walked in right before us. After we were settled for our pedicures, more people started coming in but everyone was social distant from others. I'm afraid if it got any busier, I would be hard to manage because quite a few ladies came in around 3:30 at the same time, not all as 1 group. A few of the ladies had to wait because there wasn't enough techs to go around. The water in the pedicure tub could be warmer. It was pretty cool. Which I have seen a few people state that on yelp and in person while I was there. The tech did a good job on my nails, just wish the massage lasted a little longer, he sped through it. For the price, my usual place has a better value. I might consider just making more time in my schedule to fit my usual places new hours. I did like how this place was clean. Disinfectant wipes visible, however in the hour I was there, I did not see one tech get any out. All staff wore masks in public area. read more

What a great experience! Visited all the way from California! It was clean, with an upscale modern design. We were please with the level of service and friendly staff. read more

I really want to give this place 5 stars because they made me feel totally welcome and comfortable from the minute I walked in to the moment I left. Customer service DEFINITELY deserves 5 stars! Unfortunately, my set of dip nails did not deserve such praise. My nail tech was so sweet and so quick, but maybe quickness isn't always the best. The work was sloppy and they ended up way too thick. My nails chipped within a week, and where I usually get my dip nails done it's lasted up to 4 weeks without a single chip! Again, I wish I could give them 5 stars just based on cleanliness and customer service, but the service itself was subpar. read more

River Nails & Spa - Nail Salons Near Me - Rowlett, Texas

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Little gem hidden away, today was my second time here. Once again they did a great job with my nexgen nails! They have lots of colors to choose from and it's always clean. read more

River Nails & Spa - Nail Salons Near Me - Rowlett, Texas

I LOVE this salon!!! It is so clean, bright and zen like. Mylan is absolutely fabulous and gentle. They offer you refreshments and the prices are excellent! Thank you Mylan for such a beautiful job!!! read more

River Nails & Spa - Nail Salons Near Me - Rowlett, Texas

My first time here and it was amazing. Walked in hoping to get my Jack Skellington nails and they made it happen. Hand painted... Very friendly staff, beautiful, clean facility. I will definitely be coming back. read more

River Nails & Spa - Nail Salons Near Me - Rowlett, Texas

i went here twice, the first time was amazing and it left me feeling great! also, the second time i came, even though i had an appointment i had to wait an hour to get my nails done. even though the wait was long, i couldn't be too upset since i understand that business can get full. also for reference ill show pictures of the both sets i got. both of my nail sets had some problems with texture and it threw me off a bit. also the current set i got from here had discoloration on my nails and it just overall didn't look good. also, the woman who did my nails left me cuts all over the cuticle and nail area that left me in pain. i won't be coming here again, i really tried to give them a chance but it didn't work out. :( read more

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the first and last time. the people are rude and make offensive comments. now I see why it is empty!

Stopped by with only a limited time amount and thought hmmm if I don't have to wait then maybe they can get me in and out. Went in, was greeted by a super nice woman that might have been owner. Was asked to wait 15 min, was skeptical but waited anyways because the place was so nice and clean and very attractive. Within 10 min they had my nails wrapped and a woman named Ana was servicing me. Well when I said she not only did an amazing job but she had me out within my time limit ( had to go back to work) I mean wow. Great service all around. I got the gel manicure ( massage was great) and I will definitely be back to try out their pedicures. Thanks Ana read more

This is by far one of the nicest cleanest very stylish nail salons in Rowlett. The owner is wonderful, they can do it all...chairs are very comfortable they offer you nice beverages and the staff is great...highly recommend it! read more

River Nails & Spa - So nice and clean very chic set up. - Nail Salons Near Me - Rowlett, Texas

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Had a gel manicure and signature pedicure done today. The services were rushed even though there were no customers waiting and my nails look messy. I will not be returning. read more

My gel polish started peeling after less than a week. Stupid. You guys did a terrible job. Do not go here. Will not be back. You just lost a good paying customer. read more

I Love love this place!!!! I got individual lashes it was only 65.00 and Helen did an Amazing job and she did my eyebrows!!! I normally let Helen do my nail as well but she had an appointment so Kim did my nails and she is the absolute Best!!! It's relaxing and my pedicure and the massage was on point the prices are Great too my husband came with me and he just loved his mani and pedi!!! read more

This nail shop used to be my favorite today I went in was not greeted I signed in and picked my color sat down another customer walks in they greet this man and sit him down right away for his pedicure he had no appointment signed in just like I did. I always go here and I tip very well because I love this place they always do a wonderful job but they were not friendly. 3 weeks ago my mother also who goes here took my 6 year old daughter and the lady named Mary was rude not friendly to her. So two strikes I'm going to let my family know not to come here anymore because they treat people who they want a nice way. I found another nail shop in rowlett that is very friendly read more

Went here to get short acrylic stiletto nails, even came in with a reference picture so the tech could know exactly what I wanted. My nails came out lopsided and I kept telling the tech throughout the process, and she kept telling me it was okay, she'd just fix it later. Then she called another tech over named Helen who mocked me and told me to file my own nails since I didn't like the way they were being done. NEVER have I been to a salon where I've been so disrespected. I will definitely not be coming back, and I'll be going elsewhere to have my nails fixed and done the way I originally wanted them. $50 wasted. read more

Most professional waxing and nail services in the metroplex. This place is the CLEANEST spa I've ever been into. More clean than uptown Dallas spas. Prices are competitive and they are always running great specials. If you want a great Brazilian go here! read more