This is the second time I've come to see Daisy for GelX nails and she did a FABULOUS job! I asked her for springtime pink nails with lavender and sky blue flowers. She did great!! Thanks Daisy!! read more

VIP Nails & Spa - Nail Salons Near Me - Leander, Texas

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Shout out to "Hannah" who treated me with the best customer service. I am new to town and it was my first time visiting the shop as it was very close by from the place I work (Hero Family Dental)- she recommended nice restaurants and places to visit in Austin while giving me the best care for my manicure service. The place was clean and big and the vibe overall was great! Reasonable price with welcoming atmosphere- I will definitely come back. Thank you to all staff! read more

At a glance the place is beautiful! My first irritation was parking. This is a small shopping center that is relatively busy (one way in one way out) so parking is tight. They have some parking in back but you will have to walk a bit. To be as fancy as it is inside it was not as clean as it could be. The front desk was messy and unorganized. They could use a bit more customer service but it wasn't a bad experience. It just seems the process is different for each technician, some offer a drink others don't. They have an abundance of color options so no complaints there. My technician took his time and did exactly what I asked for. They did not rush me by trying to do the nails while I was getting a pedicure (I hate that). I was able to enjoy my pedicure and relax after my nails were done. The pricing is average so no surprises. I will be back! read more

VIP Nails & Spa - Pedicure room - Nail Salons Near Me - Leander, Texas

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Absolutely TERRIBLE experience and ZERO customer service. The first time I came, I asked for basic cuticle cleaning--which is a standard part of a manicure. I was told I had to pay extra, even though we had already agreed on a total of $70. Paying $70 for a basic French manicure without cuticle cleaning is unacceptable, especially when a fake nail was simply glued on. That feels like a scam. I decided to give them a second chance because my daughter was somewhat satisfied with her service. I made an appointment two days in advance. When I arrived, I was not greeted at all and was told they were running behind and that I'd need to wait 30 minutes. I agreed and left to return later. Five minutes after leaving, I received a call saying they "couldn't take care of me." Canceling an appointment like that--after the customer already arrived--is extremely unprofessional and a complete waste of time. RUDE STAAF, POOR SERVICE , misleading pricing, and NO RESPECT for customers. I strongly recommend staying away. read more

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's been a very long time since I haven't had such a fantastic manicure! I am very very picky client so in order to please me it will have to be top notch! Well let me tell you, service + outcome was amazing! Prices are in the average for the area. The salon is clean and comfortable. Located on a strip center with lots of parking. I will be definitely going again!! read more

VIP Nails & Spa - Nail Salons Near Me - Leander, Texas

Do not go here if you have an important event. Got engaged and came here to get my nails done for pictures and my upcoming trip to Japan. I grew out my nails and just wanted a simple French tip with a bow. The nail tech cut my nails down super short and made me bleed. She butchered my nails. Then another nail tech had to come in and try to save it but then blamed me for having shot nails. I told her they were long when I came in. Basically they butchered my nails then blamed me. Looks like a kindergarten did it. read more

VIP Nails & Spa - Butchered nails - Nail Salons Near Me - Leander, Texas

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I had scheduled 3 pedicures and when we came in we were not greeted in a friendly manner, just can I help you. We each had our own nail person and only one of them spoke to us. The atmosphere seemed to shift when we didn't opt for the deluxe pedicures. When we checked out, one of the workers - the one who asked "can I help you" - came over and asked the person checking us out, how much did we tip. One of us had to ask for the disposable slippers before we left. The work was good but the customer service is awful. This was our first and last visit to this establishment. read more

Totally needed a new nail salon close to Home executed my research on Yelp, and this place stood out! Welcome to Leander VIP Nails and Spa. I booked my appointment online, and called this morning to confirm because I did not get an email confirmation. Spoke with Wendy and she actually did my nails. I had a gel fill, and change of color on my toes. Philip greeted me. Young, vibrant young man, asked me to sign in. The salon is absolutely gorgeous. Every detail has been mastered. Lots of regulars coming in and out. My first time and I am totally excited to go back. read more

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Wonderful people, great nails, and mimosas! Obsessed with how gorgeous these turned out!! read more

VIP Nails & Spa - Gel-X full set with French tips - Nail Salons Near Me - Leander, Texas

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I'm taking the time to update this review because I went back the very next day. I got married and the day before the wedding my bridesmaids made an appointment for the 5 of us. 4 manis and 1 pedi. We arrived and were seen and seated immediately. I was paired with Wendy- who gave me an exceptional experience. Wendy is so kind, detail oriented, and explanatory in her reasoning for her recommendations. This salon will recommend what is best for you and the health of your nails. In addition, this salon is very relaxing and the staff is all around the absolute sweetest I have encountered in my years of going to salons. I will gladly be a regular at this salon as it's much closer to me and my two experiences here was so positive. read more

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The quality of work has declined over time. The older male tech is rude and doesn't like receiving directives such as I want short nails he kept ignoring the request and was getting ready for polish until I drew away my foot. He seemed to be complaining to his coworkers the entire time in his native language. Also looks worn needs a dee0 cleaning / refresh read more

Horrible place to get the nails done. Total fraudsters, I saw them argue with their customer today in a very rude manner after messing up her nails. There are many nail salons that are operating with dignity not this one. Save yourself from embarrassment and scam and go to other nail salons read more

This is place is SO good, their service is great, extremely fast, and on point. I got a moderately difficult design and Wendy knocked it out of the park!! I'm so grateful for their service and execution. 10/10, will be back again!! read more

VIP Nails & Spa - Nails - Nail Salons Near Me - Leander, Texas

This was my aunt and I's first time here and we WONT be coming back. The nails I received were nothing like the French tip I requested. I brought in an inspo pic (the last pic shown) but with no clear lines on top just the shape and French like this and this is what I got. I had to have the nail tech redo each French tip 2-3x EACH nail and they still did not come out even. They are so thick and they did t file the nails much on the sides so they look super fat. As well as I went with my aunt, and the guy who did her nails was incredibly rude. One of her nails did NOT match all other 9 fingers and she asked him to fix it and he was laughing and arguing with her. He was not pleasant and ignored her any time she tried to say anything else to him. read more

VIP Nails & Spa - What I received. Terrible - Nail Salons Near Me - Leander, Texas

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This is a newer salon and I am so glad they are in the area. This salon has wonderful techs, and even on busy days (weekend), you can get in the same day by calling or going online to book. I get gel pedicures and get either the Milk and Honey or Collagen package. It's crucial for me to have a technician that listens, because as someone with back pain and occasional leg/foot pain, they are gentle when needed so I can feel safe but still relax and enjoy my time. read more

I came to this salon 3 times (because I had a gift card) and had a mediocre experience. People were rude, product seemed dirty .. and I was right. I'm at my old salon currently and they took off the gel and my nails are GREEN!!! ‍ read more

I previously left a 5 star review for this business and have been going here since they opened. I had a terrible experience yesterday. I made a reservation to see my favorite nail tech and I arrived on time. I was told they were running behind and asked if I could wait. I was disappointed as I made the reservation a couple of weeks ago. I couldn't wait as I had another appointment scheduled. That was why I made a reservation ahead of time!! I was told that someone else could do my pedicure. I had an older man do my pedicure. He never offered me anything to drink, was rude and did the worst pedicure I have ever had. He never pushed my cuticles back or cleaned under my toenails. It was awful. He painted my toes and left polish around my skin, to make matters even worse the polish had bubbles in it and was old! I was not happy at all. I spoke to the manager Wendy and she said that I could come back the following day and they would fix the shoddy job and would fix it. I returned today and all the new nail tech did was remove my old polish and repaint my toe nails. The nail tech did a good job but again I never had a proper pedicure. I thought and expected them to give me another pedicure. I gave the nail tech a $10 tip. The manager Wendy then asked me to pay for the service. I was not happy at all as the original pedicure was terrible. I had to return a second time. Plus my original appointment was not honored! If I had the nail tech I originally booked with there would not have been such a disaster. I don't think I should have been charged for the service. I am extremely disappointed that I had to pay. This place has gone downhill since they opened. The many 1 star reviews are proof of that. They didn't value my time or the fact that I made a reservation. I don't recommend the business any more. They have lost a loyal customer. They need to get rid of the older man who has no clue how to do a pedicure. Also the manager needs to manage properly! read more

Horrible customer service... No point in scheduling an appointment here they will only call you on the wrong day to confirm and then tell you that you don't have an appointment scheduled when you arrive. read more

I only come here for pedicures and I have to say, everytime I come here I leave feeling like I've had the best pedicure I've ever had. EVERY TIME. You always get the full amount of time on the massage, and it's always amazing. It does feel a little more expensive than other places I've been but the technicians do a fantastic job and it does seem worth it to me. read more

Awesome service and good thorough work!!! Had gone to a different nail salon and left in tears because of how terrible my nails looked. Had a friend recommend VIP Nails & Spa and I'm so glad I checked it out! Will be a repeat customer for sure! :) read more

I'll start with the Salon is nice. It's new and clean, and I liked the layout....but then....... The first person I saw was a man sitting at the front door doing someone's nails. He was not only unwelcoming, but rude. I was looking at colors and he told me I could sit down. I thanked him, but I kept standing. He gave me a look, and seemed annoyed with me. As soon as I did decided to sit, a woman wooshed me away to a pedicure chair. Cool. She was very nice, offered me a drink, asked which Pedi I wanted. I had high hopes. I really did. - [ ] I was barely filed and not clipped. - [ ] No cuticle clipping. - [ ] She was missing my foot for the entire 14 seconds she was using the foot file/grater thing, because she kept looking behind her and wondering what her coworker guy was doing at the checkout. - [ ] She set the timer for my 20 minutes. - [ ] When she was using the scrub on my legs, she was only rubbing it in 1 spot and talking to the other techs. Which is fine (really). But that 1 spot had had enough. - [ ] Then the lotion. I appreciate the lotion part, but she used so much she had to wipe it off (at the 20 minute mark). Then she said 'ALL DONE'. So she really meant at the start, 20 mins from start to finish for the leg work. - [ ] She painted my toes really well, which ultimately is what I want. I tipped her, not my usual, but a bit over 20%. That was very generous. I likely won't cheat on my regular 'Pedicurist' Kimee ever again. read more

I had my nails done once here and the lady did great. Now I have my pedicure another try because first time was horrible I never even my feet rubbed!! Well second time was horrible again, she didn't use scrubber on my feet or callus remover until I asked! It states all the things in the deluxe pedicure, they rush the service. Well I had an ingrown toenail , and the nail tech made it so much worse now it's infected and swollen. This place lost my business. read more

I really loved VIP nails. I will be coming back here as a regular from now on, I was welcomed in and sat quickly even during the rush they had. Everyone was so kind already but Wendy applied my acrylics on, I will attach the photo. I showed her a reference and she matched it SPOT ON. Next, I went down for a pedicure. Quyen was warm and smiling, there was no judgement or annoyance I was very relaxed. I got the Milk & Honey pedicure, hands down the best one i've ever had in my life. I was blown away and will be back soon! read more

VIP Nails & Spa - Nail Salons Near Me - Leander, Texas

Went there for the first time and it will be my last. My 2 big toes were bleeding and the gel was all over. The next day 1 was still bleeding and I'm putting antibiotic ointment to keep it from getting infected. On the up side, Penny was fun and friendly. She was doing my husband's feet. read more

VIP Nails & Spa - Big bubble of gel - Nail Salons Near Me - Leander, Texas

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If you're black, stay away from this place. I called in and asked for availability for a family of 4, including myself, and they said there was availability. However, when we arrived there, the lady at the front desk looked us up and down, and said they were booked up. In the pedicure area right behind her, there were four empty spots. When I asked why we couldn't get in, she acted as if she couldn't be bothered and continued to deny us. Right as we began to leave, a white couple came in and was immediately helped. I had to give this place one star, but it really deserves zero. read more

Called to make an appointment and was told it was going to be a 20 minute wait. Got there and waited an additional 40 minutes before my daughter and I got up and left. Staff was rude and rolling their eyes as we left. 1st and last time here! read more

Came here with my two daughters and they took great care of us! I loved the kids chair for my youngest! We will be back for sure!

A different salon did a major fail including a deep gash and inch thick acrylic on my daughter's bridal nails two days before the wedding. Immediately took her to VIP. Kelly at VIP had to remove everything and start all over. Amazing job! Amazing save and even treated my daughter like a bride on her special moment in time! THANK YOU! read more