their customer service is amazing from since the moment I walked in , they live up to the VIP name ! it's my first time here but I really recommend it and I will start coming here. Prices are about the same as other places but customer service is really good and what sold me read more

Found my new nails shop. The girl that I usually go to is no longer at the place that I used to go to. She also said that the more experienced tech from the old place are no longer there so I was at a hunt for a new placefor little while. This place was recommended by a friend that used to do nails for loving, and I'm glad that I took the recommendation . Just looked at my photo, my nails are perfect. I love the shape, I did tell her I want it thin dipping application and Amy did an amazing job, definitely must return again soon read more

VIP Lounge Nailspa - Basic dips - Nail Salons Near Me - Mansfield, Texas

This nail salon is phenomenal! The pedicure and dip nail services were amazing! My technician even designed a butterfly on my nails!!! Thank you Debbie, Katie, and Nina!! June 2024 read more

VIP Lounge Nailspa - Amazing - Nail Salons Near Me - Mansfield, Texas

Wife got nail fungus here. They obviously reuse instruments. My wife only gets her nails done every couple months and we haven't been anywhere for over 6months because of this. If it wasn't for that, I would give this place 3-4 stars. Nothing fancy but the massage chairs are nice and a lot of selections to choose from. read more

This Nail Spa are very overpriced for there work etc performance two sets of nails Gel X & two pedicures $348 with discount Design on toes was $40 over price for stones fall same week, even stones change color immediately Nails were thick glue underneath Hardest set to get remove Quality not that great, I also show pics of what I wanted, they said yes they could do anything I show them it was failure tech nothing like pic not even shape overpriced. I wouldn't recommend them They work very slowly read more

I've been going here for a while now since moving back to the area. I used to swear by this place because it's affordable and they always did a good job. But, Last time I went in, I waited 45 minutes, which was fine. I was hanging out, minding my business. I guess the owner called in someone to come in to do my nails since I had been waiting so long. She came in visibly grumpy. When she sat down the first thing she asked me was, "if I was busy" when I said "no" she said "well I was, it's my day off but I had to come in to do your nails" ....okay, I'd be annoyed too, so I shrug it off. My experience continues with another woman working in the salon yelling at me "LITTLE GIRL!" trying to get my attention, rudely. I am almost 30 years old. So I'm irritated but trying to be friendly and notice my nails look terrible. They are not the same length or shape I had requested. Mind you, I'm getting a fill. There was no reason for her to clip off my pointed tips, but she did. I ask her to fix the shape and she does, kinda. They still looked awful but I figured... okay she just isn't good at almond shape. I'll fix them later. I asked if they had any chrome coating for my nails, I choose a color and instead of using any tool she just pats it on my fingers... okay... at this point, I am HATING the way my nails look, but I just figure it's my fault, I'm just not feeling the color, but whatever. I go checkout and normally a fill is $45 when I come in, had been that way for months now. This women charged me $75 for a FILL! When I asked why she said for nail repair, shape (they were already shaped!), $15 for chrome (that she wasted more of pouring it out instead of using a brush) Any single time I have had any of the women do my nails in the salon, I have had an experience like the one above. They knit pick and overcharge you, are RUDE, and my nails always look mediocre, at best, when they have done them. The men in the salon were the only ones I would let do my nails in the last times I went in. Bottom line, if you do go, don't let them women touch your nails unless you want them to look crappy and be overcharged while receiving crappy service. read more

Wow have times changed!!! Charged $172 for subpar pedi, barely even used the cheese grater, still have enough callus to cover 287!!! I was told my hearts would be outlined, but the weren't, so they look ridiculous next to the RED ombré. Don't know why it's going down in quality, but it is and I'm not a happy camper!!! read more

VIP Lounge Nailspa - Nails - Nail Salons Near Me - Mansfield, Texas

Got me in 40 min before closing. Lam was awesome. He didn't rush and he did an excellent job. I felt very well taken care of. It was my first time here and I will def be back. Thank you Lam. Everyone was very nice too. read more

I love the way they do nails but they do not honor their coupons. I had a 20% coupon and she told me it was not good after 4 o'clock. When I showed her the text and then it had no information about time limits except for dates she said I'll give you five dollars off. My discount should've been about 12. I will not return. read more

VIP Lounge Nailspa - Example of coupon that was not honored. - Nail Salons Near Me - Mansfield, Texas

I think this is the best nail experience I have ever had. My aunt suggested I try this place after she went the other day. Ken was who did her acrylic nails and they love great. Darit did my nails and he was fantastic. Very friendly, we talked quite a bit. I could really tell that he paid close attention to what he was doing and actually made sure that all of my nails had the same shape and thickness. I am so impressed by this. I HIGHLY recommend. The salon was very clean and bright, nice decor. They also had daiquiri machines, wine and soft drinks. I will definitely be back the next time I'm in town!!! Come see Darit or Ken! You will not be sorry! read more

VIP Lounge Nailspa - Almond acrylic with gel and marble accent - Nail Salons Near Me - Mansfield, Texas

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Went in on a very slow day, there was one other person in the business. I wanted a basic manicure. I asked repeatedly for short almond shaped nails, the technician kept my nails long and rounded them. The shape on one hand is extremely inconsistent. She also left me at a fan when there was clearly space at the drying light. You can also clearly see that the top coat on several nails isn't distributed evenly, or even over the whole nail. I wish I could be refunded that hour of my life back. read more

Upon entering I was asked what service I was interested in, after I told her I wanted a pedicure she lead the way to a filthy pedicure tub . Literally had brown residue in the creases of the chair . I sat there for about 7 minutes without anyone saying anything to me . She then gave me the booklet and walked off never started the water just had me sitting in that tricky chair . Well 15 min pass and she just keeps walking past me so I just left. Awful awful service read more

Great place, staff is very nice, and my nails look amazing. Definitely will be returning. read more

VIP Lounge Nailspa - Nail Salons Near Me - Mansfield, Texas

They have amazing customers service, always offering a drink, great color options but only certain employees know how to do a good pedicure. I usually get pedicures here and first time I came they did amazing! But now its depending on who you get, and I like to give people chances, but only 3 people did a good job on my pedicures on the times I've came and sadly they're never there when I go. read more

Best pedicure I've had in a very long time. Highly recommend! I'll be back to see Ken

I went yesterday for the first time to this nail salon and the decor was very relaxing and clean . I got a dip set and a spa pedicure . The pedicure was amazing but when it came to my nails and the color it was a different story . When one of the ladies handed me the basket of colors for my nails she ended up giving me the gel instead of dip so after I picked my color they told me that was gel not dip. So when i wanted to color match in the dip the man only brought me two rings of the dip color and told me that's all they had , and they were all winter colors with only two bright colors being orange and that's what the guy pushed me to get. I don't appreciate the deception just because that's the color the guy wanted to work with but overall the Workman ship was good . Just not the color I'd normally or ever go with . read more

VIP Lounge Nailspa - Nails - Nail Salons Near Me - Mansfield, Texas

Came here to get my nails done once the nail salons were allowed to open back up and I'm very disappointed with my nails and will never come here again. It has only been a week and 3 days and two of my nails have popped off from barely tapping them against a surface. I didn't get the color i asked for and the owner or manager who was doing my nails was rushing through the whole time. I asked for a nude color and got a clear gel top coat and that's it. My nails already look like I've had them on for a month. Worst place I've ever been to and i will never be back. read more

VIP Lounge Nailspa - My nails after 10 days - Nail Salons Near Me - Mansfield, Texas

I've been coming to VIP for a while now. The family that owns this salon is phenomenal & always go to all of their salons. Mimi & Tee are great I also really enjoy Nina Everyone there is very sweet read more

I walked in without an appointment and was immediately sat with a nail tech, Henry. He did an excellent job on my nails. I asked if he could make the acrylic as thin as possible and almond shaped and he did exactly that. I got a full acrylic set with gel polish and it was only $40. This was my first time here today and I think I will continue to come back! read more

VIP Lounge Nailspa - acrylic with gel polish - Nail Salons Near Me - Mansfield, Texas

This was an awesome nail salon. I was extremely satisfied with their services and everyone there was very caring and welcoming. They were extremely precise and detailed and made sure I got the exact things I was looking for! Their attention to detail made them stand out from any other nail salon I've been too! read more

My first time visiting and the service was astonishing as soon as I walked through the door. The host was super nice! I had Ken as my artist and I'm so happy with my nails! The best service I've ever received out of all the nail spas I've been too. IM COMING BACK! read more

Hands down (pun intended!), the best pedicure I've had since moving to Texas. From the warm oils, aromatherapy, and the massaging, it was HEAVEN! The manicurist was very patient and helped me find the perfect color for my nails. Everyone was very friendly as soon as I came through the door and not once did I feel rushed. This will be my go-to for nails! Thank you, VIP! read more

Very disappointed! On the phone they gave one prices, but in theme salon they charging higher prices. Give you an example, they said on the phone that regular pedicure is $25, charged $27. On the phone they said that they have flowers stickers for nails, no stickers in real life. My manicure wasn't nicely done. Polish started come off very next day! It's naver happened before. I came back and they was nice at first, but when they found out that I came for redo, they wasn't nice at all. And didn't want to repain my nails. I have to convince them! Reluctantly that they repainted my nails. Not good customer service. No pride of their work. Period! read more

I had my nails done by Ken and he does really good work my nails are beautiful. He is very gentle and personable. This is my second time going there and the staff is friendly and very attentive. This will be the only nail salon I will go to. read more

I made an appointment over the phone for a mani/pedi. I showed up for my appointment time early and I still ended up waiting 35 mins after my actual appointment time. They kept asking me if they could do my nails at the same time of my pedicure I told them no because I feel like it's never really done correctly when two people are working on me and I can't really enjoy the massage chair. About 4-5 other people all walk in for appointments and then the lady working on me tells me they won't have time for my nails I need to come back in an hour or two. Once I've paid and gone, I'm not coming back. Never went back. read more

Fast and friendly service! They have several dip color/style options and can do whatever

I'm new Tom Mansfield and needed to find a new nail salon. VIP Lounge was very. Lose and the first place I noticed. I checked reviews and decided to make it my first stop. And I am so glad I did. Mary was my technician and she gave me, probably, the best pedicure I've ever had. Her attention to detail was amazing. She was very friendly, but respected that I was relaxing and reading. My service was priced as I expected and worth it. My only disappointment was that their frozen drink machine didn't work. I'm not a wine drinker, so boo. But I will be back in a few weeks. read more

VIP Lounge Nailspa - Nail Salons Near Me - Mansfield, Texas

I walked in Friday afternoon without an appointment and didn't wait over 7 minutes, which was awesome!! The staff was so kind and accommodating when I walked through the door. My services included a regular manicure and Paraffin Wax Pedi. My nail technician was Nina and she did a wonderful job. She was so kind. The customer service here was very attentive and top notch. I will be back!!! read more

VIP Lounge Nailspa - Clean and precise - Nail Salons Near Me - Mansfield, Texas

I found this place 3 weeks ago. I was so impressed I went back. I have been to many nail salons over the years and this is by far the best one. The pedicures are amazing, staff is friendly, and they take their time. This will definitely be my spot for many years to come. read more

Well.. first off this salon is beautiful inside. i love the decor and the welcoming environment that it has when upon walking in. I went in for a Pedicure and was blown away by the customer service. Everything was a pleasant experience and interaction, from getting asked if i needed anything to asking if everything was going great. The person that was doing my services was Alan and he was very nice and made sure that the color I was getting was the right one. He was adamant that we could test the nail color on his finger nail to show how it will look. I will be returning to this nail salon for sure. I love how everything came out looking. read more

Always does a great job for mani & pedis, everyone is friendly. It's really clean also and decorated very cute. read more

VIP Lounge Nailspa - Nail Salons Near Me - Mansfield, Texas

Ann did an excellent job with my dipped nail manicure & Malina took her precious time on my pedicure. The place is nice; I mean when you walk in they have fish tank like decor you can't help but relax. I definitely will be back. I was the very last customer to come in Saturday it was about 6:50 PM and they did not rush nor complain. A customer even left and a tip of $200 and the owner called the person just to confirm they didn't make a mistake ! read more

Sophia did a great job, gave me exactly what a I asked for! Definitely coming back! Found my new fave. read more

VIP Lounge Nailspa - Nail Salons Near Me - Mansfield, Texas

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Had a pink and white full set done by Sophia and I loved it! She keep it real natural looking as I requested. Pedicure was done by Tim and he was amazing! Definitely top class... I choose this nail spa due to all the great reviews. They definitely live up to the reviews!!! read more

VIP Lounge Nailspa - Pink and white full set by Sophia - Nail Salons Near Me - Mansfield, Texas

My favorite nail spa! They always do such a fabulous job. A really great atmosphere to rest, relax and pamper yourself on a Sunday afternoon. They take their time even when they are busy. read more

VIP Lounge Nailspa - Nail Salons Near Me - Mansfield, Texas

This place seems to be a bit overpriced compared to others in the area. But they do give money back on the vip card so I guess that's a plus. I did have an incident with my gel nails chipping the very next day. I spoke with Debbie and she agreed to fix them for me,which was good. So I went back a couple times but got Dip nails the next two times. Every time I went to the register to check out I had a different surprise. I'm told the Dip nails were $40 but got a glitter top coat on half each nail and was charged an extra $10. It would have been understandable had I been told about the extra charge before hand and not surprised when I got to the register. So that time I wrote it off as a misunderstanding, because I liked my nails. The second dip set I was charged an additional $5 but she definitely didn't do anything spectacular to warrant the extra $5 charge. Again it was a surprise to me when I got to the register. So I guess she felt like since she had to open up an additional jar of dip, it was ok to charge extra. I can't remember if I had two or three different colors on my nails but they were very basic, and my nail are super damaged to say the least. For this reason I will not go back. I feel like the customer should be made aware of additional cost in advance so that an informed choice can be made. I don't think it's ok to tell me one price and when I get to the register it's something totally different. If you are going to charge extra for different colors, it's ok, just make it be known in advance . Anyway, there is too much competition and the area is over saturated so I won't be going back to this one. read more

I am so happy! I searched for a new salon to go to with my best friend after being left hurt and bleeding at another, and this was an AMAZING choice! This salon is so beautiful with the pretty colors and even water walls, and the workers are so nice! We waited a bit but it was definitely worth it. We were helped at the same time side by side and was able to have a little bit of conversation with the workers, and we got our nails done carefully for a great $25 price. When I chose my color and was about to start, I'm really indecisive, so I felt bad when I asked my technician to switch colors, and without hesitation he let me and helped me chose another! You won't regret coming here! read more

VIP Lounge Nailspa - acrylic nails - Nail Salons Near Me - Mansfield, Texas

Such amazing customer service! The owner was very approachable. Talked to my mom and I for a bit once we got inside, very friendly and so nice! The guy that did my nails, not sure how to spell his name but he said it's "Hi". He's incredibly friendly and easy to talk to! Will definitely be coming back! read more

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I needed my nails done for school and I found this nail salon and it was a great decision I've made. I got a pedicure and Acrylic. Everything was done with incredible precision and everyone was super nice. Ken was great . He did everything you wanted , he was funny , all together a great nail tech . Check out this place! read more

Visited Saturday 9/5/20 @ 6:15pm. I never leave reviews but my experience was so extremely terrible I felt I had to post. I came in about 1hr and 15min. before closing time to get a dip set. I asked the manager was she sure they had time to do my nails because I live close by and could come back tomorrow. The manager said "oh no" we have time". I picked out a gold color dip which they were sold out of. I had to take more time to pick out a 2nd color, when I finally settled on a color the manager said "sorry we are out of that to. So then I proceeded to dig through the colors again looking for a pink I had previously seen that I thought I would like. While I'm looking for the now 3rd color, the manager keeps standing there asking "what about this color, what about this one". I did not mind the suggestions at first but when I told her I did not like the colors she was picking she got noticeably irritated by her body language as well as facial expressions. This started to make me feel very uncomfortable and rushed, which also began to irritate me because it was not my fault they were out of the first TWO colors I picked. After I am successful in finding a 3rd color they actually have, the manager proceeds to sit down and start to prep the dip to work on the hand my nail tech is not working on. This made me even more uncomfortable because I did not want two different people working on my nails because I was worried they would not look even. When I mentioned this to her "she proceeded to work on my hand anyway and said "we usually out of here by 8pm". She was going extremely fast which made me feel even worse because I felt like i was a problem for her that I took too long (not my fault every color I picked was out and picking colors took longer). I mentioned to her multiple times she was making me uncomfortable by rushing, that I would prefer my nail tech to finish my hand, and that if she was in such a hurry to go home she should have not taken me and let me make an appointment for the next day. She ignored my comment and continued working in a hurry on my hand with attitude. When the manager finished "helping" my very nice nail tech Lena, she continued to come over and stand behind her watching and talking, continuing to put off the impression it was taking too long. This experience was far from relaxing. I was so uncomfortable and upset at how I was being treated I couldn't t help but cry. It's not cheep to get your nails done and I was already too far into the process to walk out. The nice lady doing my nails noticed me silently crying and asked was I still coming tomorrow to do my pedicure. I politely to her no. After some conversation between the tech and manager (I'm guessing she told how upset I was and was not planning to come back for the pedicure ) the manager came over to try and smooth things over by blaming what happened on miscommunication because she is not American and don't understand English fully. I don't believe that for one second. I clearly told her she was making me uncomfortable, I'm also sure you could see it in my face as well. You also don't need to speak a word to see someone mistreating you with facial expressions and putting out a rushed customer experience. She just kept saying I need your business I'm sorry. Well, when I went to check out I still paid the full $45.00 even after she knew she made my experience miserable. Clearly, she didn't care about my experience or the way she made me feel as human being. In the end, I was still just a dollar sign she wanted full payment. If I had any kind of business where I made someone so uncomfortable they cried, that I really felt bad about miss communicating my words, actions, and body language...I would have offered that the next visit would be free so I could make things right and show the customer a better experience. I probably wouldn't have charged the person either. I would not recommend this place at all now, which is sad because I used to come a lot. The only good thing I have to say is Lena did an excellent job on my nails and I hope she finds a better nail salon to work at in the future. I will be taking my business elsewhere now. It's their loss because I get my nails and feet done every 2 weeks like clockwork for my job. Very disappointing. Don't go here unless you liked to rushed and treated like a number. I will trying American Nail Bar by the Kroger in Mansfield tomorrow for my pedicure. read more