When I say these people are rude THEY ARE RUDE, and it's not even just that, they also tried to make me pay for gel when I clearly said to the lady just regular paint on my toes and she proceeded to argue with me and then spoke her language that I don't understand and they all started laughing at me and it even gets worse that I payed $65 for the nails to chip in 3 DAYS LIKE ARE WE SERIOUS. My pinky finger was burning and it's because she over filed my nails and proceeded to put the drill on my pinky finger after I told her multiple times to stop until I had to start crying cause it hurt so bad then she stopped. Overall don't waste your time here this was my last time going here. read more

Hawaii Nailspa - Nail Salons Near Me - Mansfield, Texas

This is the 2nd time I make an appointment here and have to wait over 30-40 minutes for service. To make matters worse I was blame the entire time after the service started saying that I asked for a dip not a fill therefore it was my fault because with dip it soaks 1st for 15 minutes. Why would I ask for a dip if I don't do dips. If you're late or there's confusion, clear it up, apologize and make it right. I was also cut on my cuticle and my nail has a dip and the shape is not consistent throughout my hand. I was also told not to come in a rush. Excuse me I'm not in a rush but I had an appointment and waited 40 minutes to be seen. At the end the owner apologized but still insisted on the fact that I said dip. No your employee made the mistake when they took my appt. Neither me or my daughter are returning here. She's been coming here for 2 years and they still act like they have no idea who she is. Nails are also all sticking up. Horrible experience! read more

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I feel like I've given this place multiple tries, and they can never get it right. I highly suggest you save your time and money. Basic styles end up looking sloppy, the design you want will never look like the picture, and they skip steps in a DELUXE pedicure such as sanding the dead skin off the bottom of your feet. 0/10 would not recommend. read more

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I was not a fan. This place lacked professionalism and was super cluttered inside. There were so many boxes and items all over. Prices were not readily available to see. I spent $15 to just get acrylic removed when the norm is $5-10 as it's just soaking my fingers. read more

Did not enjoy my experience at all. I called ahead of time to confirm my appt for 5:15. When I get there nobody is there to greet me everybody is just staring at me. Finally somebody ask how can I help you. I wait about 30 mins before my appt actually starts. I explain everything I want to the nail tech. Immediately I can feel like she's rushing. She clips my skin a couple times and doesn't even acknowledge when I pull away from pain. The color and shape is off. Everything was rushed and I am not satisfied. I will not be coming back here as I am very particular with my nail and I tried to explain to the tech. I guess it went in one ear and out the other. A full dip set including taking off my precious dip all under 1 hour? Not possible. read more

Hawaii Nailspa - Nail Salons Near Me - Mansfield, Texas

Nice staff. The tech double checked the work with me as she sent worked my nails. She also got rid of all the crud that builds up under the nail and made sure the glue wasn't sticking to my skin. May seem small but some other techs don't care all the time. read more

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everybody who works here is rude. i believe the woman's name is "mimi" who did my nails and she was extremely rude when i asked her to shorten my nails some more. i wanted very short oval (showed her a picture) and she did the opposite and claimed i never showed her a picture. will never be returning! i get married in 2 days and told her these were my wedding nails and she still continued to act that way! read more

Hawaii Nailspa - what i wanted - Nail Salons Near Me - Mansfield, Texas

I was actually surprised!! Christy took her time, I showed her a picture of what I wanted and she understood the assignment read more

Hawaii Nailspa - Ombre, Coffin Shape - Nail Salons Near Me - Mansfield, Texas

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BEE always amazing and very friendly. I feel very comfortable with her. I've been coming here for three years plus and every time it doesn't surprise me my nails always look great and I get many compliments and Tammy is amazing with eyebrows and pedicures highly recommend..thank you read more

Hawaii Nailspa - Nail Salons Near Me - Mansfield, Texas

Bebe gets my nails perfect every time! This nail spa is always clean and accommodating. It's my go to for dip nails and pedicures. read more

Hawaii Nailspa - French Ombré dip nails by Bebe - Nail Salons Near Me - Mansfield, Texas

I lovedddd this nail salon! It was clean and organized. Staff are super super sweet, attentive, and welcoming! Also nail technicians are great! I got exactlyyy that I asked for, I couldn't be more happy to have visited! read more

Hawaii Nailspa - Dip French Tip!! - Nail Salons Near Me - Mansfield, Texas

UPDATE: The last 2x I've been here, my cuticles got cut by the drills the techs were using and drew blood from my best friend's cuticles. This happened too many times recently and I just can't deal with the pain. While I still highly recommend Nika for dip powder manicures, there are some other techs there who are just too inexperienced or rushed. * * * Oh my goodness, so glad we found this place! Lovely, clean decor (frozen margaritas are a nice touch), best massage chairs with extra features that help you and your nail tech stay comfortable during all those potentially awkward positions, friendly staff with very involved owners, and great technical work. I had a dip manicure on my very short nails which turned out wonderfully and my gel pedicure was great as well - my technician spent a lot of time making repairs I needed without rushing, though it was the end of the work day. Plus, my fiancé had the best leg / foot massage by "B" apart of his pedicure he's ever had at a nail spa in the area. We will definitely be back! read more

Hawaii Nailspa - Dip manicure by Nika - Love! - Nail Salons Near Me - Mansfield, Texas

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It was great until I noticed 2 of my nails were crooked and NO my fingers aren't bent like that :( read more

Hawaii Nailspa - They're bent in different directions. Not cute - Nail Salons Near Me - Mansfield, Texas

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I used to come here during high school whenever I would get my toes done but then when I went off to college and came back I started to go to Holland Nails Spa. Last time I got my nails done there though, it was so awful I vowed to never go back there. So today I decided to come back to this nail salon and I do not regret it at all. If anything, I questioned why I ever stopped coming here. All I got was gel polish on my nails so no manicure or massage or anything and it looks so freaking good. It looks like I DID get a manicure even though I didn't. She did such a good job. I didn't get her name though but she was super nice and so were the ladies around me that were doing other peoples nails. The receptionist at the front was doing a really good job too as she was attending to the customers, offering drinks, seating them, taking payments, and communicating with the people doing our nails. I can't stop looking at my nails. This place is awesome! read more

Hawaii Nailspa - Gel polish only ($20) - Nail Salons Near Me - Mansfield, Texas

Susan was my technician and she did an excellent job! She patiently explained the difference between gel polish and the dip powder to me (I had never tried the dip powder before). I decided to try the dip powder. Then she helped me choose a color. The manicure was detailed and the massage at the end felt wonderful. She took her time! Hawaii Nailspa just gained a new repeat customer read more

Nice set up but nail color and design selection is small and their English is not good at all. The lady who started was not good at all, I had to show her how to file my nails and not nail bed. And had to get the acrylic off of my cuticles and now I am left with trying peel off of my skin. I had to tell her several times that she was filing my skin!!! Seriously lady!! Lucy who finished seemed to know what she was doing as she just simply sat down and took over trying to salvage the work.. I am not pleased at all with the shape.. It is too wide for which is not a natural look for my hand.. I ask for a cut down with my nails staying a coffin shape of which she did not do... I am only giving Hawaii Nail Spa a 2 because of Lucy otherwise it would be no stars.. Update... removed a star -- Air pockets have formed with possible mold under one and it has not been two weeks (8 days to be exact)!since I had a fill. And I spent $72 for this!! My cuticle on my index finger started peeling where she kept wanting to file! Some times it better to stick with what you know and drive the distance.. Will add new photos from my regular nail specialist.. read more

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I went here a few times and was impressed with the meticulousness of the techs. I felt like they took their time and did a good job. HOWEVER I was nicked on the top of my left pinky and my pinky and both ring fingers have broken out in a nasty fungus that I've been trying to get rid of for two months now. I will never go back. read more

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Service was good, but disappointed with the actual work done. Went on April 15 in the afternoon. The girl who did my nails said they don't have breaks so perhaps the staff are too tired and hungry to get the job done well. Gel polish after 7 days had a small crack. I have to figure out how to post a picture here, but on April 24 (after 9 days), 2 fingers were already cracked at the tip. read more

Hawaii Nailspa - very disappointed that this happened after 10 days. gel polish was supposed to last! - Nail Salons Near Me - Mansfield, Texas

Use to be my go to spot. I went yesterday and they lady could not give me the style I wanted but still charged me the price although I had her wipe it off. The manager said I could come back the next day to have it redone for $15 and her staff knew. I came in this morning and all I got was the color change which she said was free and and overlay for the $15 the manager said she would charge me. When it came time to pay her staff charged me $43 and now we're arguing back and forth cause they won't listen to me even though they were present yesterday when the manager told me $15. I will definitely not be back read more

I've been coming here and I've never had a problem with any of the employees doing my nails until I had Kim today. My nails look terrible and after I asked her to fix them they were still bad, it was just a waste of my money. She does not know how to do nails and I'm embarrassed to wear them out. DO NOT GET YOUR NAILS DONE BY KIM. read more

Hawaii Nailspa - Nail Salons Near Me - Mansfield, Texas

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I used to be a loyal customer. But then my nails started to break across the middle of my nail and it would bleed - ouch!. I'd get the dip and they would do them super thin, no matter how many times I'd say thicker. I'd break a nail, within the first few days of getting them done EVERY TIME. I got tired of wasting my money. I go to luxury nail and spa now, down the street from them - Issue gone. read more

Nika is the best! They offer wine and frozen drinks. You can also get a waxing and your lashes done here as well.

Love this salon, Becky is amazing and always does a great job! My nails always look amazing afterwards read more

Hawaii Nailspa - Fall nails done by Becky - Nail Salons Near Me - Mansfield, Texas

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I don't know what these other reviews are talking about because this place is awesome! The customer service is always impeccable and they're very up to code when it comes to safety right now with the shields up for each station and the disposable liners for each pedicure. Nika is my go to for nails and my dip nails last 3-4 weeks before I need a fill. Bee is my favorite when it comes to a pedicure! Can't beat the cocktails while you get your pedi either! Would highly recommend this place read more

I always enjoy my mani/pedis here. I showed a picture from Pinterest in today and they were happy to make it happen. Becky did my manicure and Anna did my pedicure. Nice job ladies! Salon is beautiful and service is great! read more

Hawaii Nailspa - Becky did a great job matching a photo I found in Pinterest. - Nail Salons Near Me - Mansfield, Texas

By far hands down, the best spa I've been to. The service was amazing and the ladies were very nice. I got a full set of acrylics (nail polish) For only 25 bucks. Affordable, clean, pampering, and overall just superb. I definitely recommend this place if you're looking for a nice place to get your nails done. read more

Hawaii Nailspa - Nail Salons Near Me - Mansfield, Texas

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So today was my second time coming here. First time was great! Becky did my mani but today I came for a gel pedi and a basic mani...can someone tell me why I was here for 3.5 hours?!!? Okay I can't either because there was NO WAIT when I arrived at 3:30. I was immediately serviced but my nail tech was unable to get my pedi right. It was bubbled up and she continued to try it over and over. After we got it corrected by replacing the heating lamp, she rushed my mani. I requested the same color I got two weeks prior (which was the color I was wearing when she took it off my nails) and I got the wrong color. The thing that made me mad was they insisted that it was the same color!! Becky, from my first appointment came over and said the color wasnt the same and she doesn't know how the numbers got mixed up and they still tried to act like I was trippin...yeah...no!!! Please see the photos attached of the final product...oh and that's not the color I asked for but I had been here for 3 hours at this point I just wanted to leave! Today was my anniversary and I just wanted to get my toes and nails right for pics and it turned into a 3 hour ordeal. I was late for our dinner reservation and to say the least I will not be returning...oh and the kicker is they offered to take 10.00 off and she asked for a tip!!!! Like really?!? I won't take my business here anymore. read more

Hawaii Nailspa - You see how uneven these are?!? Yeah me too! I wish It weren't my anniversary and I had time to make them do the job right. - Nail Salons Near Me - Mansfield, Texas

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Went with my sister, my tech started my pedicure 15 minutes later but i was finished before my sister. She also drew blood and simply kept it pushing. A different tech did my gel manicure and was rough, rushing and did a horrible job. My manicure took 17 minutes, and I still can see my old polish on the sides of my nails! There was no thank you, small talk or smile throughout the entire process. read more

it's such a disgrace to see how they treat and overcharge african americans compared to their caucasian customers. it's definitely time to look for a new nail facility that doesn't fluctuate their prices every 2 weeks based on my skin color!!!! not to mention, i would actually like to have a professional do my nails and my pedicure without me having to tell them how to actually do it. read more

I will not be coming here ever again. It was my second time coming here and i got a different nail tech. I showed her a picture of the style I wanted ( I wanted square narrow) she kept insisting she will do coffin. The dip color was totally not what I picked out. I had to walk out with my nails looking horrible. Not only that they were not the same shape each nail had a different shape. I called to speak to the owner and they told me to call back I did the phone was busy for 2 hours! I had to drive up there to speak to her my self, made an appointment for the next day to fix my nails. I spoke to the owner she told me she can file down my nails and keep the same tips on. I kept telling her I wanted these nails completely off and start with a new set since the color was not even near what I picked out. She kept insisting she can work on top of it very unprofessional. I knew she just didn't want to soak my nails off and start all over. On top of that she wanted to charge me 20$ more for removing my nails and adding a different color. I had already paid $45 for "coffin" nails. Horrible. read more

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So I have very mixed feelings about this place. I've been here on several occasions and my experiences have been different depending on the nail tech. My first few times, I had the same lady who did my nails. She was great with me. She was pregnant at the time and I didn't see her the following times I came back. I had other techs who did my nails. I had a manicure or pedicure or both at times. I think it's pretty cool when you get both done, you are being worked on by two different techs which helps with my time management and not having to spend a long amount of time there. When I get a manicure, I will get either dip nails for special occasions and gel nails the following time or regular manicure to allow my nails a rest from the dip nails that damages my nails. My gripe is when I come back and ask to get my dip nail color removed and wanting gel nails done instead. I feel like the techs have a bad attitude towards me wanting a less expensive nail service. I don't want dip nails all time, just special occasions. I hate when it's time to take them off and how time consuming it is. The last time I had dip nails, the techs were great. One of them who was working on my pedicure even showed me her speeding ticket which I thought was hilarious. But she was super friendly and I didn't feel unwelcome. After experiencing the last visit coming to return and get the dip nail color removed and seeing a different tech, I said I was done with this place. I felt rushed by the tech. She barely pressed the button for the UV light letting the gel nails set for the time it was on and when it turned off, she didn't bother turning it back on until I placed my other hand in there. They don't feel like they set and a week, still feel weird to the touch. And then I had polish all over my hands which I let her know. She told me she couldn't really help me and to just go wash my hands at the sink. So at that point, I was really frustrated. Another insulting thing is that every time I am there and seen by a new tech, they ask me if I am Vietnamese, and I am not. Which I believe they proceed to say something. My husband also goes in and gets a simple manicure done. He took me on this day since it was for my birthday, and I felt like they had something smart to say because he was black, which to me is the very last straw. He mentioned to me after we left how he didn't feel welcomed. I feel like this place is a hit or miss, but my last few visits where I return to have the dip nail color removed were complete misses and it was enough for me to decide to find a better place. As many shops there are in the area, I'll try another place from now on. read more

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The service is subpar, the technician who did my dip nails made them very thick and lumpy. When asked to thin them out more, she got very defensive. Will never go back again, much better salons in the area. read more

Hawaii Nails has passed 'my' 6 month probation period. I'm a loyal customer ~ a very PICKY customer and one that expects 5 Star service. I've been faithfully going every 2 weeks for 8 months. Customer Service - Great; my one take away is the managers empathy for clients. They care- they want happy customers. He walks around asking all the clients if they are ok and if there is anything he can do to to help them. He runs a tight shop; making sure all the service providers are attending to customers efficiently. Very important to note; if you are not happy with any part of your service... SAY something because they will make sure you are right before leaving. Nails - Nika does my nails - she is the BEST, very detailed, attentive & sensitive to all of my request. She makes great suggestions when I'm baffled with many ideas. Always makes sure I leave a Happy Women (which is not always easy). Pedicures - I've always been satisfied with my service I prefer Meme (the younger lady). She gets 'me' & has patience and executes with confidence. And... I LOVE the neck & shoulder pillow.. the Deluxe service is a perfect mini treat. And finally- I LOVE the loyalty program; every 100 spent gives you $5 off!!! read more

Vicky was so wonderful! I'm trying to grow my nails out(always biting them and they looked terrible), and she helped me with a natural look. Some of my nails needed tips, and some were long enough to go without, but you can't tell the difference, at least in my opinion. Definitely will be back. read more

Hawaii Nailspa - Nail Salons Near Me - Mansfield, Texas

Went there today for a pedicure. My overall experience was very poor. First a technician not doing my pedi moved my purse to the floor so that she could sit in the chair next to me and watch a movie on her phone and talk with the technician completing my pedi. My pedi looks dry and old as there was no top cover added. Within minutes of finishing my pedi, the technician grabbed my shoes and walked me toward the counter to pay. I of course asked her if I could stay seated to let my nails completely dry. First and last time visiting this location. read more

This is my 3rd time coming to Hawaii nail spa and I have to say they give out the best service every time I go! I got my nails done by ivy and she did a wonderful job and paid attention to detail wonderfully . read more

Hawaii Nailspa - My styled by ivy. - Nail Salons Near Me - Mansfield, Texas

I went in for a full set medium short length. I wanted coffin shaped and the nail tech said "your nail too short I can't do that shape" i told him I've gotten this length & shape before at another Nailspa before and he still continued to do them "square" I then asked him to shape it a bit (he barely even filed it) I was extremely unsatisfied with the shape and at the end he still CHARGED me for "shaping" the nail. read more

Horrible attitudes from the nail tech , need to be more nicer to a customer that is paying for their job to continue! If you ask them to fix a mistake they give slight attitude and began to talk about you to another nail tech in a different language which is rude . Need better customer service from nail techs BE CAUTIOUS. read more

The things their technicians do are not consistent, and some take shortcuts...not providing a full experience. For example, some technicians apply cuticle lotion/softener "before" cutting your cuticles and other technicians do not. Also, some technicians do not rinse your legs and feet once removed from the dirty water; and some do rinse you off. Please just be consistent...we do notice when some are doing the minimum. read more

Have came here a few times and always gotten good service and nails. This most recent time I went I got French tipped dipped acrylic nails. Within 2 days a nail broke. It just popped off. I went and got It fixed. I couldn't remember the exact base color and they didn't even try to look for it just threw something clear and similar. At this point I didn't care they fixed it for free. A week later I have a nail cracking. Few days pass another nail cracking in the middle and it's so painful. Couple days pass I have another nail pop off and completely break my real nail. Never in my life of getting acrylic nails have I had nails crack and break like this and with such ease. I will not be going back. read more