Received a basic pedicure. I had a fresh tattoo and they were accommodated the other leg by…read moreregulating their water. However, when she asked if I wanted lotion on that leg I said no 2x and lotion was put on leg around tattoo. I should have received a leg massage and I jokingly said just do double on the other leg. I did not receive a leg massage at all . This is my favorite part. The polish I chose was not good-they brought different ones and I picked one I liked. I put on my finger nail to test and it was not offered to remove. Maybe my mistake for not asking but it was obvious. The place is very large and they have a big selection for colors. The massage chair is fantastic. She also gave recommendations on how to take care of a tattoo - Vaseline-just Google it -DO NOT USE! Vivian I believe did my nails -wasn't awful but there is someone FANTASTIC! Yami is great and personable. She is fun to talk to and pays attention to detail.

Had a specific reference photo that i showed to the staff. all i said was that i did not want the…read morechrome polish and i wanted the cherry cat eye design with french tips and almond shape. however, when the lady started polishing my nails, she painted the full nail red with more of a stiletto shape. i understand how there could be a slight miscommunication, but the nails were horrible and i paid full price for the service. i ended up going back the next day to fix them, but one of the cherries are messed up and the thumb is chipped.

I'm really distraught about this past visit. I've been going here on the regular for a few years…read morenow for pedicures. Always great service. Now to my birthday. I decided to treat myself to builder gel. I went in specifically asking for builder gel. I said I wanted my nails short. Just past my finger tips. I wanted builder gel. I wanted natural pink. I had a photo of what I hoped to get. Realistic. Nothing crazy at all. I started with my pedicure. No issue there. It was great. Then they come to do my hands. I've not had my nails done in years. Many years. So they put the tips on and cut them down. Then start dipping. I'm not sure if this is the process. Well it isn't. I ended up with dip nails. I didn't want to switch up and make them remove it after they'd already started so I just let them finish. That's on me because I'm very non confrontational and just do what's easiest even if it's at my expense. Well they also did no clean up or cuticle work. And I asked several times to fix crooked nails and it never was right. So I left with crooked thick nails, ragged cuticles and dip on the cuticle and surrounding skin. Now I know. Some of it is on me. I couldve made them start over. But I shouldn't have to. I showed a photo of what I wanted. Color and very short natural look. I asked for builder gel at the beginning. Dip should've never been anywhere near me. My ignorance of the process was a factor but it shouldn't have been. I came home and had to clean up my own nails. File to shape properly and fix all the crookedness. Pedicures are fine. Nails? I'll probably go somewhere else from now on.

I have been coming to this nail salon for a little over five years and during that time I have…read morenoticed a significant shift in the level of service. Familiarity and convenience kept me returning, but after my most recent visit, I believe it may be time for a change. My son and I came in for pedicures and I also planned to get my usual dip manicure. In the past, they would begin my nails while I was getting my pedicure, but that did not happen this time. Because of the long wait, I decided to skip the dip and just have it removed. I was charged $10 for the dip removal and $20 for the file down/no color or anything. And during the process, the technician actually broke one of my nails. Then comes the pedicure quality, which is why I had to return today. There were visual streaks in the polish and nail polish on my nail bed. When they attempted to correct it, a technician selected a polish color without asking what shade I wanted. When I asked to see the color book so I could choose the correct one, she left the polish she selected and walked away without correcting it. I sat for about six minutes before someone else finally came over to assist me. Thankfully, another technician brought the color book and I was able to select the right shade. She corrected it without hesitation, but this was not the first time I had to return to have something corrected the next day. After being a loyal customer for several years, the last year of experiences have been met with frustration and disappointment.

This was my first time in and I absolutely loved it. I had Tina and Candace and they were both…read moreamazing. They were both so welcoming and friendly and did an amazing job! I definitely will be back.

I've been here several times, and I've overlooked a few issues in the past when I didn't use my…read morepreferred tech. However, it's becoming more noticeable that many of the staff seem rushed. When someone is spending around $200, time and attention to detail should come with that, and unfortunately, that hasn't been consistent. The lack of time taken is clearly leading to mistakes. During my most recent visit, I got a pedicure and brought my own base coat, polish, and top coat. The technician applied layer after layer of polish without allowing proper drying time, which caused it to smear. I followed the instructions and waited the recommended 10 minutes. By the time I got to my car, my first big toe had already smeared. I decided to leave it alone, went home, and sat through an entire movie. After that, when I got up, my second big toe had smeared as well. I had to return to get it fixed, which should not happen after spending that kind of money. Although a different technician corrected it and took her time, that level of care should have been there from the start. I appreciate that it was fixed, but at the same time, I paid for a completed service the first time. I understand this is a business and there's a desire to move quickly and accommodate as many customers as possible, but long term success comes from making each client feel valued. Rushing through services to get to the next person creates a poor experience and impacts quality. I also did not appreciate being pushed to upgrade to gel when I had already decided on what I wanted. I was there with my daughter as well, and while we were accommodated, the overall experience still felt rushed. At this point, I'm not sure if I'll return. If I do, it will only be for Jenny. Her customer service is a 10 out of 10. She is patient, attentive, and takes the time to walk you through options. She even recommended polishes I had never tried before. She consistently greets me warmly, checks on me throughout my visit, and makes the experience feel personal. If I were rating Jenny alone, it would easily be a 10 out of 10.

I always have a wonderful experience at Nature Lounge! The salon is clean, relaxing, and very…read morewelcoming. A special thank you to Ella and Mia for their amazing work. They are professional, detail-oriented, and truly care about making sure everything looks perfect. My nails and pedicure always turn out beautiful, and I leave feeling happy every time. I highly recommend this salon to anyone looking for excellent service and a friendly atmosphere!

We always get a great nail job in a fast turn around. Also they work with us on our schedule.read more

Love how you can easily make appointments online!…read more Nice clean place and they take their time which is honestly such a win! Took my mom and niece here and they catered so well to both of them! They have any and every color you can think of of your nails and plenty of services to choose from.

This is the only place I have come for almost a year. The staff is very friendly and professional…read more The place is clean and I always get the best service. I highly recommend this place!

My cousin and I walked in on 5/13/25 to have a pedicure done quickly as we had to fix up and head…read moreto my nephew's graduation ceremony which was in 2.5 hours. They were pretty busy, however, they were able to accommodate us. We both opted for the regular pedicure. I selected white color polish. Leg massage was included which was awesome. I surely needed the massage after running around for the past few days preparing some last minute stuff. The finish product was great. The worker was nice and we had good small talk. My cost was $35 excluding tip. The interior of this establishment to include the restroom were clean. We were offered a small bottle of water. That came in time as I was was parched!! Whew!!

Had a few issues with nails chipping with other sets, but they made it right! Kim (I think?) did an…read moreamazing job on my nails this afternoon. She cleaned up my cuticles so well! She did a fill of my acrylic and then a really beautiful sheer purple color that I really love. This might be my new go to color! Thank you to everyone at Detox Spa & Nails for helping me keep my nails looking so great!

From first impression it is very beautiful and relaxing on the inside, very nice space…read more I walked in yesterday with my baby girl and husband at 12:05noon. While we did enjoy the overall experience, my nails were not properly done. My tech was not able to give me the curvature I wanted nor did she make them glow in the dark, like I requested. I came in for a refill. I will return, everyone deserves a second chance.

I'm new to Mansfield and have been actively looking for a good nail salon. I stumbled upon Chloe…read moreNail Salon on my way to HEB and decided to give them a try despite the many negative reviews. Unfortunately, this ended up being the worst nail salon experience I've ever had. It's been barely 10 days and my acrylic nail already has a chipped section on the thumb. I've been getting acrylics for years and have never had powder chip like this. I also added chrome for $15, and it was applied so unevenly -- you can see blank spots and patchy areas. For one acrylic set with chrome, I was charged $85, which is an unnecessary markup considering the poor quality. Definitely not worth the price or the experience.

I am so impressed with the personal attention given. The work is high quality and, as a man getting…read morea pedicure, they are very accommodating A great place

*****READ ME******…read more Sanitation Violation -- Texas Department of Licensing & Regulation Failure to clean or replace buffing bits and chamois between clients or to clean with soap and water at the end of each day §107(d). Failure to discard buffer blocks or porous nail files in a trash receptacle after exposure to broken skin or unhealthy skin or nails §106(f). *No pedicure liners *Used nail file(s) and foot callus scrubbers (porous) *Used nail drill bits without sanitation (acrylic residue remains on drill bit before beginning). *Overall salon sanitation *Failure to post all required licenses ---- When asking the nail tech if those (referencing the tools), she proceeded to let me know they 'wash' them with soap and water. These are porous tools, and these were very much visibly used. I immediately felt uncomfortable and asked the nail tech to stop. At this point, my nails had two (2) nail tip extensions on my big toes (incomplete) and she trimmed two (2) nails. When bringing up my concern at the front, I was just told "sorry about that" and proceeded to be charged $25 for what was already done. Mind you, I was in the salon maybe 15 minutes with 10 minutes or less being in the chair. Deluxe Pedicure (EA. cooling peppermint pedi) are $50 plus $18 for gel. Why would it be $25 for nail trim and nail tips for two nails? I feel as though because I spoke up about their sanitation, I was reprimanded via overcharging. Please please please do not go to this place. Please spend the extra money going somewhere where sanitation is visible and you're not risking infection. This shop is now under investigation for multiple violations by the State of Texas.

Great experience…read more There are so many nail choices in our area. This is the first one we tried. They do a decent job. We both had manicures and pedicures today. My wife had her nails polished, I had no polish. All of the workers I've encountered here speak good English - so that's helpful. They offer complimentary non-alcoholic drinks as well as red and white wine. We were both pleased with our services today and we'd both return here again.

Great service and friendly staff. Prices are reasonable. It's a small family run business so I…read morerecommend callimg.amd making an appointment. But I've also walked in and the wait wasn't bad at all.

New Owners with expensive price . Paul and Trisha no longer owners. Will not go back. Left hands in…read moremiddle of manicure, sitting after pedicure in the chair ,and nails were then finished with my hands up in the air getting final coat.? ? ?

Been coming here for a gel manicures and pedicures close to 3 years now. Paul and Trisha do…read morewonderful work on both my fingernails and toes. Won't go anywhere else.