So I'm updating my review after speaking to the owner. She has told me that the lady that provided the facial has been retrained and was unaware that she had been too rough. I have not yet tried the facial since my last experience however the owner was very apologetic and sincerely interested in ensuring the issue with training was resolved. Again, I love this place for their pedicures and my gel manicure can last over 2 weeks depending on your nail growth. This is a great place to relax and unwind after a long day or week! Bonus, free wifi upon request! read more

Luxury Nail & Spa - Beautiful fish pond as you wait - Nail Salons Near Me - Mansfield, Texas

I have gone here for 2 years and always satisfied with my service! Great pedis and builder gel! Highly recommend!

I got my feet done and Nina did a great job. I also got a manicure which was great aslo

Brought my daughter to get her nails done and the ladies were amazing. Matched the color and design perfectly. Thanks Nicki read more

Luxury Nail & Spa - Had an amazing experience! Nicki did the best job ever! - Nail Salons Near Me - Mansfield, Texas

This is my first time coming to this salon, I called ahead to see if they take walk in seeing that I would be arriving 30 minutes before closing. The front desk person was extremely welcoming and kind. Check in up on me here and there. They offer complimentary drinks with service. The two ladies who services the pedicures were wonderful. They were gentle and not too rough. Will definitely be coming back. read more

First time going here and I love it! They were super nice and friendly. The tech did everything I asked for. I'm usually a difficult and picky person but she did the shape the way I wanted, plus did the grl colors that I wanted. I couldn't choose so they helped me choose a few a colors. I'm so happy that they did. It turned our so beautiful. I would definitely come back and would recommend my all my friends and family to.come here!!! read more

Luxury Nail & Spa - Pointy almond shape with five different gel color. - Nail Salons Near Me - Mansfield, Texas

Got here at 3. 1 pedi for my daughter and 2 full sets. 1 for me 1 for her. It's now 5 pm and we had to skip her nails. She also didn't get more than a basic pedi because we ran out of time. Although they were friendly and apologetic it wasn't a good experience. I'll come back for a second chance but for now just 1 star read more

They lack color selection, came for a simple pedi w/regular polish. Their polishes look old, poor color selection. And it has now been almost 2hours, I'm home and this guncky polish is still not dry. Would not recommend. Then the lady gives me attitude because I bumped and smudged 2nails up. Lady how much longer am I supposed to wait?? Plus don't complain about someone bumping their nail. You work with nails, get over the fact that is is bound to happen. Especially with crap polishes. read more

Luxury Nail & Spa - Gunky sticky polish. - Nail Salons Near Me - Mansfield, Texas

honestly, I wouldn't go back here. the staff was friendly and the margaritas were very tequila-y (not complaining) but other than that, I am not very happy with my service. I came in for an acrylic fill and asked for a swirly design. the shape was fine, and the acrylic is a little thick but nothing I couldn't cope with. shortly after he began working on my design I began to realize he was either not savvy in design work, or the polishes themselves were too oily to stay on my nails. I then decided on a different, simple design that I thought would be less of a challenge for my tech, and I hate to say but I was still very disappointed. the polish job is chunky and the hearts are barely hearts. the heart isn't even the same color as the other nails. I had high hopes for this place and i'm sad to say I was disappointed. read more

Luxury Nail & Spa - butt heart - Nail Salons Near Me - Mansfield, Texas

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I went to get a pedi and dip fill. Specifically asked for them to not drill around my cuticle to look like I already needed a full when I leftZ I hate that nail salons do this to get you back sooner. Plus I hate the way it looks after I nearly pay $100. This is what I am talking about. When you get a fill you should not be able to see you actual nail bed underneath already. I do not recommend this place read more

Luxury Nail & Spa - See you can literally see my nail bed already. Where they drilled around my cuticle ... they do this for a reason to get you in sooner - Nail Salons Near Me - Mansfield, Texas

Nikki at Luxury Nail & Spa is awesome! She always does a great job, whether I want tips with an hombre or short and simple. The salon is very nice and clean, and everyone is very friendly. I highly recommend this salon and ask for Nikki! read more

Luxury Nail & Spa - Nail Salons Near Me - Mansfield, Texas

I come here for pedi and mani with my grandmother and they treated her so poorly. And this lady that she had (who was new) was completely unprofessional and when she had to fix her own mistakes the whispered under her breath for actually pointing it out to be fixed. My nails were fine since I went to the ladies that had been here a long time however the massages on leg feet and arms were lacking. For the amount of money we paid I walked out embarrassed for taking my grandmother here. read more

i've wrote a five start review before for this place before because I usually have a good experience however today I unfortunately can not say the same. one: I wasn't greeted by everyone because it was busy which is totally fine with me!! I absolutely get it- once i got seated i waited for about twenty minutes (which is again totally fine with me because it was busier than usual i did not mind waiting) I had a different nail lady than usual and she was nice at first however she rushed the entire process which led to her cutting my nails and hands multiple times! I understand one or two minor cuts but these were deep cuts that could've been avoided had my nail lady not have rushed so much!! Towards the end she had a client waiting for her I guess so she told me to wash my hands and didn't even check to make sure her work was finished nor did she make sure I was okay with my nails (which again is totally fine with me) however- once i got up to wash my hands after i came back to my seat to get my things she had already had another client in my seat- she didn't let me get my phone, purse, wallet, or keys! she moved everything to the side and couldn't even hand me my things (mind you I was gone for 30 seconds at most) - mind you the lady didn't even acknowledge me once i came back to her moving my personal belongings around. -another note: since she rushed my nails the work was sloppy my nails usually look beautiful everything I come to this place! I usually love this place and never have any bad things to say however after today I don't know if I will be returning! read more

Owner is super nice, which is the reason for the stars. The manicurist I had cut me twice and told me my toe polish was dry. Came home already chipped. First manicurist started and left because she stated she is going to work on another customer. Wouldn't recommend and would not go back read more

I was left with the job half way done. She left me to attend to a white lady. I complained to the manager, but he didn't care. It was terrible. I couldn't comprehend why they did that. I left upset. They lack respect for blacks. Probably they thought I couldn't give a better tip than the white lady. read more

Went to do my nails and eye brow wax.. My nails were done ugly, and I was burned with their wax.. I had asked her to please at least blow so it wouldn't be so hot and she put it on anyway like if nothing, she's lucky she didn't burn my skin or I would have thrown a fit!!! Worst experience ever!!! read more

Luxury Nail & Spa - Like I said, burned my skin when I asked her to please wait a bit to cool off because I have sensitive skin!! Was so mad!! - Nail Salons Near Me - Mansfield, Texas

I am very unsatisfied. They block bad comments on google but good comments don't. It's really not objective. It's not as bad as it used to be here read more

my nails have never looked better!!! Love this place and the staff there rock :-) they have all the fun acrylic colors i like & do quite a relaxing pedicure. read more

Good at nails... Great at pedis!! Love this place! Much recommended! second time here and until they disappoint me I'll be coming back! I love to be massaged! I'll post pics of work once done! read more

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Came for a Brazilian wax, however I was told that I could only get a Bikini wax after I was spread wide on the table! It would've been my first one at that! I was very disappointed! The esthetician kept telling me that I would be in way too much pain! So what it's my money and I came in here for what I requested! Very, very disappointing! read more

I just started going to this nail salon recently and it makes me wonder why I even bothered going anywhere else before! The staff is extremely friendly and always strives to make their customers happy! Everything is always clean and I really like their massage chairs as well, they feel great. They offer you wine or water during your pedicure and you never feel rushed at all. They also have a punch card that will give you discounts! New favorite nail salon! There is also a $5 dollar coupon on their website! read more

I've been looking for a new pedi place in Mansfield that is clean with well spoken staff, friendly service and reasonable pricing... Luxury nail & spa is that place! I got a peppermint twist pedicure that was well worth the $35. (I only paid $30 because I used the handy dandy $5 off coupon they have on their website!) The tech was very polite and she even timed the special treatment part of my pedi. It states in their menu of pedicure options that it's 35 minutes and I received every minute promised. Like most of the nicer salons, they also offer refreshments. read more

new owners. so polite and good work!! definitely recommend. took us right in before closing time with no rush and so sweet. read more

Luxury Nail & Spa - she took us in at almost closing time. have been here for an hour and a half after. very good management! - Nail Salons Near Me - Mansfield, Texas

Don't think I'll go back! Requested a pedi and fill. Received my pedi which was adequate (no complaints)...however after I was told I had to move in order to wait for an available tech. No problem, they were kind of busy but a whole hour later with no real explanation as to why I was still waiting. I finally had enough and just paid my tab and left. The front desk lady is in need of some real customer service training. I went down the street to Tropical Nails and received immediate service and my nails look great! read more

New owner! They've changed everything from what I understand. The staff is very friendly and does amazing job. Been there twice for a manicure and once for a pedicure. Amazing job and such wonderful people. read more

Absolutely love this salon! Friendliest nail tech's, service is quick, and the quality is the best in my opinion! The polish last much longer on my manicure and pedicures than anywhere else (I don't use gel or dip typically). Highly recommend! read more

The worst front desk personnel that I hv ever encountered at a salon. She is too busy on her phone, isn't paying any attention to customers coming in nor what order to wait on individuals coming in. I will be looking for a new salon for my next pedicure. read more

This has been my go-to place for several years and I've seen it go through many changes. If you've been disappointed in the past, I urge you to give it another try. The staff here have put in the time to give it an internal face lift. The image they portray is one of pride in their service and ability...but you cannot experience it unless you walk through the door. read more

There is nothing "luxury" about this place. My regular salon was very busy so I came nearby to this one. Not only are they unfriendly upon your arrival, but they are not efficient. After getting pedicures for many years, my worst nightmare happened. I got a fungus on my big toe nail and will be getting my entire nail removed next week. My podiatrist said it will take 9 months to grow back! Summer is almost here and I will be hiding my feet. Angry is an understatement! PLEASE beware when visiting this establishment. Cleanliness and sterilization are even lower priorities than their customer service. read more

Love this place!! They are under new management and they are amazing! Top of the line products are used and making sure everything is sanitary for each and every customer was a plus! The staff was so nice and friendly. Will definitely return and bring my friends! read more

Great nails! It was my first time getting acrylics and they did a great job! Very friendly! They changed their owner recently and it's under way better management! read more

This was my first time visiting this salon and the last. I get my finger nails manicured and polished with the gel treatment at least once every 1-1 1/2 weeks because my nails grow really fast plus I take pride in doing my own house work which unfortunately takes its toll on my hands. Regular nail polish plus daily house chores equals chips and wear on the polish in about two-three days, but when my nails are painted with gel polish they last two weeks. So to say I have experience with nail salons is an understatement. Now I am writing this review because I feel as a woman who respects other women that I am obligated to deliver the truth so to avoid hard earned money wasted. If I could have given this place zero stars I would all in thanks to the male nail tech that works at Luxury Nail & Spa. This was by far THE WORST gel mani ever. To start my terrible experience, the man who performed my mani left traces of my previous polish on after scraping my nails of its gel color and then proceeded to file my nails in both directions. If you know anything about proper nail tech execution you know that the only way to correctly file the nails is in completed in one direction; this filing technique is done to prevent the nail from breaking and to prevent the uncomfortable feeling that comes with improper back and forth motion filing. In my experience at the best nail salons if the tech files the nails back and forth instead of in one direction consistently they are fired on the spot! Great salons take their filing serious. Anyways during the filing process I had to ask him to stop because it felt so terrible and then when I looked at my nail shape it was slanted, jagged and ugly. So after a few failed attempts at instructing him on how to properly file I gave up and ended up filing my own nails to save them from the trauma.I should have seen that as a sign but I stuck through it thinking there was no way it could get worse... WRONG.. He took no care at all when it came to painting my nails, I wish Yelp had the option of posting a picture so you all could see just how bad my nails look. The space between my cuticle and gel polish is at least half a centimeter off and looks like I've gone three weeks without a polish change. The sides of my nails are bare. Imagine someone painting with the three step method and forgetting the third step completely... Ya I know, horrible right! If you were here to look at my nails you would probably say, "babe, no offense but your nails are jacked up!" To top it off every time I tried to say something about the problems I encountered because of him he acted pompous as if I was in the wrong but let's be real if he would have done the job correctly I would not have had to say anything period. I hope this post reaches you in time or is able to save someone the grief of going through what I have. read more

I came in here because I am new to this area and it looked nice. The nail tech was relatively new. I got the 36 dollar shea butter pedicure. She did an absolutely horrible job. They set these timers to ensure their pedicures are the correct time, ok i understand. But she had to walk back and fourth 6 times because she kept forgetting things, she filed all my nails different lengths,and shapes making them look worse then when I came in ( I had a pedi two weeks prior so not much needed to be done). I had to insist that they were different lengths and shapes because when I told her she just said no, and looked at me awkwardly. My massage on both legs was exactly two minutes, while I watched the four ladies in their chair get 10 minute + massages per leg. She completely left off the scrub as well. When I addressed the lady at the front they said "no that couldn't be." I said yes it was just like you all time your pedis, I timed it as well. They talked in their native language for a bit and said " you still pay 36 that couldn't be". I also got next Gen nails done. 5 days later I have 5 nails that have popped off and one chipped. I also called a head of time and asked if they served wine she said yes, I get there and she says no just margaritas. After a long day it was by far my worse experience at a nail shop. I do not recommend them at all. read more

AWFUL!!! My nails were done wrong twice. I've had gel manicures for years & this place is beyond horrible! My pedi was sub par for the price. BEWARE! I wouldn't go even if everything was free! read more