Overall great service and easy to communicate with. Had our tub cleaned and repaired small leak…read more Workers showed up on time and did excellent work. Would highly recommend

Best experience ever l, quality of work, preformed the service as expected on time no up sell and a…read moregreat value. Adam was wonderful to work with. My hot springs spa was leaking and they knew exactly what to do at all the parts on the truck. Klearwater spas is a home run if you're looking for somebody to work on your hot spring tub don't go anywhere else.

Cameron from SoCal Spa came today to check on a leak under my spa. He was very professional,…read morethoughtful and courteous. He took his time and was quite thorough in his inspection trying to find and correct the leak. This is the second time that I have used SoCal Spa company . The last time Cameron came he ordered and fixed the leaking heater. Everyone I've talked to at this company have been polite, efficient and very cooperative. I would recommend this company and Cameron as the technician

Amazing service by Joseph yet again! My Denali 680 has been missing a couple of slats on the side…read moreof my hot tub, and somehow he found a few pieces that worked beautifully to replace them. Above and beyond as usual!

Paul Jones is an absolute lifesaver! My Hot Springs spa developed a leak, and he came out and had…read moreit fixed in no time. Paul is remarkably quick, courteous, and professional from start to finish. He clearly knows his stuff when it comes to hot tubs, located and sealed the leak right away, and got everything running smoothly again without any hassle. It is rare to find service this reliable and friendly. If you need any work done on your spa or hot tub, I highly recommend Paul Jones!

We recently decided to convert our spa from 120v to 240v, so I contacted Paul with Turbo Spa Repair…read moreand he did an amazing job. He was very nice, handled getting all of the materials, and did a fantastic job. He even took care of a couple of small repairs while he was here. And his price was surprisingly reasonable and did not exceed the quote he gave me. I highly recommend this company!

Breathe of fresh air coming here, haven't had best experiences with pool service people in the…read morepast, up until now! Visited here for the first time, we brought in a sample of our pool water and the test results. Customer service was thorough explaining the ph levels and knowledgeable how much acid to add . Gave honest feedback and recommendations for our scrub brush questions. These guys know their stuff! Also appreciate the friendly vibe of the store, it's bright and welcoming . This is our new go to spot for pool supplies and advice . They also offer services for pool renovations. I hope we can do this one of these days. I asked for pool service quotes , the prices they offer match the value they give .

Today I had 2 attractive rails installed in my older inground pool. Mario had come out and done an…read moreasssessment and written a thorough estimate which I thought was very reasonably priced. He came back today and did the installation. He worked alone, and spent 6+ hours. He was meticulous. He consulted me before he did anything permanent. He made it work with the motorized pool cover that I have on my pool deck. Now I can get safely in and out of my pool and spa. I can't say enough about what a good job Mario did, and how much I appreciate East Long Beach Pool and Spa. Steve Schiff

This was a big project with a deck on a hillside and redesign of the pool. BPP was there every step…read moreof the way with good communication, smart choices and constant support. The results are stunningly beautiful. Our project manager, Jarrett, was on top of everything and great and getting back to me in a timely and friendly way. He was the face of a great team. I highly recommend this team and am super pleased with the results.

Since a pool is such a big investment for many families, I wanted to provide an update to my…read moreinitial review. We are approaching 6 years since remodeling our pool and backyard, and I can say everything still looks as good as the day it was installed. The quality and craftsmanship of Brian's crews is top notch, and the customer support I've gotten over the years has been stellar. I have not had many issues, a couple led lights went out, various questions and service of my filter and salt cell, etc.....each and every time I needed support, Brian's team was always very quick to respond and address my concerns. Considering the quality of their work, and more importantly, the fact that they stand behind it years later, I would still not hesitate to recommend Brian's pool plastering for any of your pool needs!

I've had many pool service contractors over the years. But, none have been at Adam's level of…read moreexpertise and professionalism. I used to maintain pool myself, so I know it can be a challenge to maintain and keep clean consistently. But this hasn't been an issue at all for Adam. Pool is always clean, chemistry is always nominal and equipment always in good working order. And the times when i did have equipment issues Adam came right away to repair, he never made me wait days, and one time even came on his day off. And he is a reliable communicator. If there is a schedule issue he will let you know beforehand and will keep you informed on anything needed. Yeah, just an honest, reliable and very capable contractor.

Adam is reliable, punctual, easy to get in touch with and he helps solve pool and equipment issues…read moretimely and efficiently. He also proactively contact the equipment company directly for issues without the need for us to call the company. Definitely recommend Adam for your pool services.

This company ruined my pool and now I am in the process of suing them…read more Here is my story ... On May 27th I hired Pool Connections to do my tile Job. The job wasn't almost completed till June 23rd ( not even finished )During the process they ruined my pebble tech. The people they hired left the demo and slug in my pool for a week causing a ring to be imprinted in my pebble tech. I voiced my concerns to Scott, which he told me my pool would be fine and the ring would go away. The ring is not only there but getting worse. I have tried to call him, but no returned call back. Also, the tile job was never completed. I am suing to have my pool re pebble tech as I'm told it cannot be fixed.

I recently had a new pump and heater installed. Scott was incredibly helpful throughout the entire…read moreprocess. He was up front about pricing and didn't pressure me into anything I didn't want. He was flexible with timing and answered all of my questions. The installer, Daniel, came out to look at my equipment beforehand and arrived on time on the install day. He was also helpful and and answered all of my questions.

I dealt with these people some years ago. They were unreliable and lied about having provided…read moreservice when I had proof they had not even been to my property. When I called to ask about it, they were abusive and hung up on me. I now have a great service which is pleasant, reliable and professionally run.

Terrible customer service with stone-age payment options. Tried negotiating a payment method for…read moretwo weeks to no avail -- they only accept postal checks. Even after telling them that my bank requires an account number to send out checks for me every week. For someone like me who is constantly out of the country for months, it is incredibly inconvenient! Other services offer easy online payments while keeping your pool spotless clean. Going to find another business, especially seeing the low 3/5 star rating on Yelp and one user saying that West Coast Pool&Spa didn't even clean their pool! Tons of other businesses who do the same job! Stay away!

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

Way to Go Builders revamped our driveway, replastered our pool and built for us a stunning bench…read moreand fire pit. We enjoyed working with their creative team to design a space for us; Gadi and his crew were professional, knowledgable, kind and available. Way to go brought our vision to life in a timely fashion and for that we are very grateful.

Jake the owner came out to see what problems we were having with our in ground spa, he found one…read moreof the filter pumps and filter needed to be replaced after 24yrs, He made the repairs and made sure everything was working and cleaned our spa. He came back a couple days later to make sure the system was working and no leaks. Extremely organized, thorough, clean and honest. Will recommend to friends and family. 5-Stars across the board!! Thanks Jake for a job well done! Yorba Linda, CA

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.