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    Violet and Moss

    5.0 (2 reviews)
    Open 10:00 am - 6:00 pm

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    1 year ago

    Very cute store in downtown Chelsea with a wide variety of items offered. Would recommend.

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    6 years ago

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    Beverly Rae

    Beverly Rae

    4.3(4 reviews)
    19.0 mi
    $$

    Never truly understood how this place stays in business year after year.. it's been a staple of the…read moreMain Street commercial district for years, but I've never figured out why. The clothes are not particularly chic or stylish or unique- it's an overpriced J Jill or Coldwater Creek for the middle aged set. As far as customer service? Meh.. style, uniqueness, variety or quality of stock? Meh.. rye clothes are overpriced and off middling, lackluster style and quality in my book... I could never find anything I'd be willing to buy at even a deep discount other than perhaps a standard issue black tank top, which I can buy anywhere by virtually any design house at any price.. let's be real, a pair of flowy , crinkled rayon loose pants by some random label are not worth $119- and I literally just spotted that very item at that very price. A coordinating tunic/top at a comparable price tag, etc, some boring white tops, a few tank tops, some button down top/tunics that I wouldn't buy and some accessories too middle aged for me are status quo. Price points? It isn't outrageously pricey for the area, yet the prices were too high for what they're offering... As for layout/displays? The boutique definitely is laid out well, but that's about all I can say. The shop is clutter free, clean, well laid out.. If I was a stay at home soccer mom type, who goes to church events and was not into mixing street style with high and low pieces, perhaps this might be my speed, although I doubt it. Even if I was older or had kids, the clothes still wouldn't be upmarket or unique enough for me and I dislike the 'higher end' price tag on items that decidedly are not high end or even mid range luxury. While I did get a quick greeting from a sales associate (some food in the store didn't rate a glance or a hello, so perhaps I should feel impressed), it really wasn't friendly and I could tell by her response that she was totally uninterested if I was browsing or buying. Nothing I saw even looked like something I'd see in a fashion magazine or on a Saks or Macys website. If I want to pay those prices, and I often do, I want style and quality- so I'd rather buy something from Michael Kors and know it's worth the $. Not for me... sorry.. ...

    I do not believe that any employee at Beverly Rae's mistreated ANY customer. I've shopped there for…read moreyears. I've stopped in many times looking more like a "bag lady" than a customer, & I ve always been treated with courtesy & friendliness! It's unfortunate & UNUSUAL if you happened to shop there on a "bad day" for a salesperson. Things go on in everyone's life that have nothing to do with you. Unless you were called a racist name or you were refused service, shame on you for your OWN racist & libelous accusation!!

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    Verbena

    Verbena

    3.6(7 reviews)
    14.6 miDowntown Ann Arbor
    $$

    Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

    Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

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    Violet and Moss - womenscloth - Updated May 2026

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