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Renaissance

3.8 (4 reviews)
Closed • 11:00 am - 7:00 pm

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18 years ago

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14 years ago

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11 years ago

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14 years ago

Prices are way too high than any other men clothing stores! I'm talking about 1000% difference. Don't buy there!

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Jos. A. Bank - Trying on some options.

Jos. A. Bank

(10 reviews)

$$$

The secret to finding a good men's suit is a good eye for clothing and a good tailor…read more The secret for finding a cheap off the rack suit and phenomenal service is to go to the JoS A Bank in Ann Arbor and get Lavar. Lavar helped us, and my partner and I can't stop signing his praises. JoS A Bank is a chain that came to us highly reccomended. We had tried to find a suit at express and Nordstrom Rack with no luck. We were avoiding Men's Warehouse at all costs because of meh experiences in the past. This JoS A Bank is in Arbor Land, hidden next to the potbelly and office max. We had trouble finding it and almost missed going entirely. After Nordstrom Rack's AWFUL service with suits, and Express's ill fitting suits that are sized like women's clothing (aka badly), we were feeling pretty tired and forlorn. JoS A Bank was our last stop. And it almost didn't happen. We were feeling pretty bad - Like, "Oh god, we're going to have to pull the other outfit out of the closet for this funeral". About to quit, with nothing to lose, and spotting it when we were turning out of the parking lot and going home, I convinced my partner to stop - because what did we have to lose? So we pulled into a parking spot and tried our luck. We walk in, and start looking around - everything is cheap. I mean, even if we were to buy a suit, without a clearance, or a sale, JoS A Bank is pretty competitive. They also have a huge amount of options in a huge amount of styles. My partner is 28, short and skinny, so we needed something that looked nice for his age group, could be tailored, and wasn't a box. For the record, shopping for suits, it's pretty much a nightmare situation for us, we have no idea what to look for or where to start (even when equipped with internet tips). So I ask for help from one of the sales associates, when he gets a minute (he was helping someone else at the time). Now this guy is fast. Lavar helped them and then came over to us before we had time to even pull something off a rack. So we tell him what we need the suit for, what we're interested in (a good suit, modern... or at least look good? -- that's right, we were ultra vague). Anyway, so Lavar picks out like 3 suits, and points out the benefits of all of these. They were all nice, but one was like - AWESOME. "This guy knows the inventory", we thought to ourselves. Not only that, it was on clearance, and there were more sales that week on top of clearance! This was pretty lucky that the suit was awesome, and lucky that it was cheap because my partner wouldn't have been swayed by a sub adequate suit, even if it was on clearance. So we're like - YES this one! And we went through the whole process of needing to get the legs hemmed, and making sure that the suit fit correctly in all these other ways too. He had to get the waist taken out, and the pant taken up. Let's just say that this is more work than we expected. Lavar was a veritable source of knowledge on what to get / what woul dbe stylish for his build. Half break, mid break, slight break, no break? What shoes would look better, etc. Let's just say that the quality of time and effort Lavar spent with us is worth more than the total cost we spent (that day and the day we went back to pick up the suit post-tailoring). We ended up buying socks, a tie, shoes, the suit, and a few alterations on the pants. A note about the alterations - Lavar realized that we were in a tight spot, needing a suit on the fly with a funeral to attend and was able to get us rush-booked so we'd be sure to have a suit in time. It was a godsend. When we went in to get the alterations done, they were wrong, but the tailor was still there and they re-altered the pants with the correct break/break we wanted. All additional and future alterations that we've already paid for on a suit are lifetime guarantees, so we can get it re-altered in the future for free. This was great, because we're hoping to have other people provide input on this whole 'how much of a break' issue. Did I mention that Lavar was fun and personable? I don't regularly call people out by name in my reviews, but Lavar was JUST THAT GREAT. I hope his manager takes notice and keeps him around. Ask for Lavar if you go. No seriously, it's worth it!

Beyond their having descent clothing, especially for their sale prices like 4 suits for the price…read moreof 1, their customer service is outstanding. For a mainstream clothier, they provide you the service of a fine clothier. Yes, if you want a custom made suit you are not their customer, but for off the rack stuff it is very nice. They do offer custom tailoring which is where they start to get their price back but it is on site, quick, and well done. I just can't say enough about their customer service. However they seem to be very understaffed the times I've been in the store. There are usually 3 or more customers in the store when I've been there and 2 salesmen tops. They work very hard to make sure everyone feels attended to. They hustle without seeming overwhelmed. I shop Von Maur, Nordstroms and Macys and their customer service is worse than Burger King (which is pretty descent actually) which really makes Joseph A Bank stand out. Had to add them to Yelp because they weren't listed, which surprised me.

Verbena

Verbena

(7 reviews)

$$

Downtown Ann Arbor

Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

Renaissance - menscloth - Updated May 2026

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