Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

Wonderful service Beautiful clothing…read more Good values Friendly warm sales people Honest and sincere

What a unique, sophisticated and surprising selection from a rather unassuming storefront! I…read morenoticed a few quality pieces in the windows and ventured in, and I found the most polite and accommodating saleswomen/owners! Purchased a BEAUTIFUL dress, made in Italy, at a bargain price after discounts, along with some gorgeous pieces of jewelry, I cannot wait to return!

great sign solid downtown location…read morei like the SAMS tshirts (nice price) Ann Arbor is definitely worth checking out

So many Levi's so many different color shirts to match the Levi's I love this store. The people in…read morethe store are very helpful very friendly it's a wonderful place to shop!

I love this store. On many Levels…read more In the Sleepy crumbling relic of a mall known as Westland is this little boutique style store with stuff for kids and teens and young people. It's expensive and I mean some of it is realllllly expensive and the customer service struck me as being particularly nonchalant and disinterested. Definitely not the highlight of the Mall for us.

I love this place the customer service is off the hook high quality fashion at an affordable price.read more

Got excellent service and advice when my boyfriend had to get a sleek suit for an all white party…read more When my friend Steve said he got a nice suit here, we decided to check it out. They mostly have suits, pants, and blazers for men, but they do have a small selection of businessy clothes for women. They also have a sale section where items are marked down as far as 60%, which is where David found his white pinstriped suit. Our salesperson was very helpful. He told us that suit rules are made to be broken. If David wanted no cuffs with a pleated pant, that was absolutely fine. He also pinned David's jacket saying men usually wore their sleeves too long and made the suit look a lot better. They also have a comfy couch and fashion magazines in case you are waiting on someone.

I had such a wonderful experience shopping at Renaissance. The most effort I had to put forth was…read moretrying on the clothes. Roger picked them out, lined them up, and tailored them to fit perfectly. The prices are reasonable for the high quality material and detail. AND... this store has a rare luxury for Ann Arbor, a small covered parking lot for easy in and out. Department stores beware, there is no comparison once you shop with this level service and selection.

Phenomenal selection. Was surprised to find Lions & Tiger (oh my!) items as well. Lots packed in…read morethere. Staff was friendly & available.

Store had only one employee but the did it all. Helped us reach high items, product information…read more and cashed us out. Large selection of items. Very happy with the experience.

I absolutely love Belle street! Walking in the store gives you a happy, upbeat vibe with the music…read moreplaying and the staff and owners are really nice and take time to help you find what your looking for. The have nice clothes that I can go on a date with as well as cute summer dresses for me to hit the beach! I even bought my boyfriends daughter an adorable dress there and have received lots of compliments on it. The have a selection of hats and funny cards you can buy with stylish sunglasses and shoes and sandals. I like that they have a selection for me too! I would definitely recommend this place, the clothes are great quality :)

I love shopping small businesses. I noticed Belle Street as I was shopping in Plymouth this past…read morefall & had to check it out. The owner and her sister were very helpful and I have shopped there more then once since my first visit. I love their inventory I bought my husband whiskey glasses that are very unique he loves them and my daughter purchased a sweater that she fell in love with very high quality. I will definitely be back!

Three words: OMG! The ever changing window line always catches my eye every time I walk by that…read morepure white storefront; I think it's the nicest window display in Ann Arbor. Going into Dear Golden is like walking into a wearable museum. This is the nicest, classist, most tastefully curated vintage store I've been in. They also started doing more jewelry and home goods too which don't stay around long so I always see something new they have put out. I also like that the owner and Jasmine (love her) are never pushy or walking around trying to up sell me things they know don't fit quite right or don't match my hair. To the contrary, when I need any help they will whisk into the changing room to tie up that corset one more half inch if I give them a little wink. Finally, I love that they are extremely knowledgeable about the historical significance of the clothes and jewelry. They know all the top--and lesser known albeit important--designers of the various periods and they have encyclopedic breadth of why the clothes were designed and worn. With all the nice articles in there, makes me wonder what's in her storage...guess I'll just have to wait and come back soon.

We absolutely love Dear Golden! The staff is uplifting and shows you things you wouldn't normally…read morego for. The array and variety of brands and vintage, is to die for! I could spend an entire day here. I wish they were open Monday's as that is my day off but... always come down on weekends when I can. I emailed the owner looking for a dress I had previously tried on in store and she had it available and ready online to purchase immediately! That timing was rare and special! I received it four days later! All the reviews about staff being snobby.... I don't understand at all. My partner and I travel to different shops such as this across the US and collect unique items... there are snobby people but dear golden... they aren't them. People reviewing saying they are, now that sounds snobby. I wish dear golden all the best and can't wait to return.