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Ann Arbor, MI

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Anthropologie

3.8 (16 reviews)
Closed • 10:00 am - 7:00 pm

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2 years ago

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11 years ago

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9 years ago

Outstanding customer service. Best anthropologie store I've visited (from Tennessee, Ohio, Virginia, Houston).

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Ask the Community - Anthropologie

Review Highlights - Anthropologie

“I typically shop sale-only items and the sale section is VERY tiny.”

Mentioned in 2 reviews

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Madewell

Madewell

4.0(13 reviews)
0.1 mi
•$$$

Love madewell but I especially love shopping at this location. Great selection of styles and sizes…read more Always clean and the service is great. I've had great interactions with staff there. The only thing I don't like about this location is the parking lot. Though I can usually find a spot even when it's busy, I'm always nervous about getting into an accident because of how tight the parking is. I recommend going during the week or off-hours for the best parking experience.

I literally ONLY wear jeans from Madewell now. Jeans shopping used to be kind of a stressful…read moreexperience for me because I felt like it was really hard to find anything that fit me. I'm curvier on the bottom so typically jeans either fit me in the waist or thighs but rarely both. Or something seems to fit in store only to stretch out too much after a few wears and washes. Madewell jeans are perfect for me though! I buy their Curvy line, which fits me in the thigh AND waist without gapping, and now I just don't even bother trying to figure out my sizes/fit for other brands. They have some good sales and programs. End of season sales can find jeans like half off. There are student and healthcare worker discounts. If you bring in an old pair of jeans to recycle (and they don't even have to be Madewell), you get $20 off a new pair. But I've also purchased full price because they're just that good! The fit in both full length jeans and shorts work well for me. They also have a tailoring service if something doesn't fit perfectly, which I think is free for most pant purchases? So if you are curvier on the bottom and struggle with finding jeans that fit, I definitely recommend trying out Madewell! Aside from jeans... Nice, higher quality clothing, leaning more on the basic/classic end in style, cuts, and color. Also love Madewell shirts and dresses. Accessories (scarves, jewelry etc) are cute too. Love their super soft lounge clothing line (SO SO soft).

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Madewell
Madewell
Madewell

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Verbena

Verbena

3.6(7 reviews)
2.7 mi•Downtown, Downtown Ann Arbor
•$$

Used to be a very frequent shopper at Verbena but after my experience today it's safe to say the…read morestore has unfortunately lost my business. Was browsing the earring section with a few friends. Decided to go look at something else, so I put the earrings back. When I returned to the earring section, where my friends were still standing, I was approached by an employee. She asked me if I had left the earrings over on the other side, where I had just returned from. Confused, I said I hadn't. She continued prodding me about the earrings (are you sure you didn't put them down, where are they, etc...) I then realized she was accusing me of stealing them. Just when I thought it couldn't get worse, she asked me to show her the exact place that I had set down the earrings (wtf) which I was able to do. She then walked away without even an apology. It goes without saying that accusing customers of stealing when you obviously have no idea what you are talking about is not only disrespectful, embarrassing (given that the store was incredibly crowded at the time), but extremely unprofessional. Sad to say I will not be returning to Verbena....clothes are cute...and employees usually professional and respectful.

Let me just preface this by saying DO NOT COME TO THIS STORE…read more I came in to purchase a dress for a formal. They said I would be able to come back and return the dress if needed as long as I had a receipt, however they did not put a receipt in my bag. Then when I came back to return the dress I was blamed for their mistakes and told I could only return the item for a gift card. Additionally the worker was extremely hostile and did not know how to work her own cash register and had to call for help multiple times. After issuing the gift card they told me that I would not be able to use the gift card because "their machine was down," essentially stealing $65 from me. Despite saying that they would reach out to me about the issue they never did and I had to call multiple times to resolve this issue. On the phone the worker called me rude (I don't know how trying to get a refund is considered "rude") and was extremely unhelpful. Finally they agreed to exchange the gift card for a different item (after 2 phone calls and 4 in store visits, I don't know why they couldn't have done this in the first place) This fiasco wasted me hours of time. Do yourself a favor and order a dress from somewhere else or head to a mall or basically anything but go to this store. If you must purchase something avoid interaction with Mary. She is completely clueless and obviously was not trained properly. Edit: The store owner called me a day after to guilt trip me, offer various excuses, and when that didn't work blatantly told me to the take review down and tried to bribe me. Unfortunately I will not be bribed.

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Verbena
Verbena
Verbena

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V2V - Some of the selections May 2024

V2V

3.0(25 reviews)
3.1 mi•Kerrytown, Kerrytown Ann Arbor
•$$$

Great store, great selection…read more I found this cute little boutique by chance while shopping in Kerrytown. It's located in the marketplace just upstairs from Found, one of my favorite gift shops of all time. This is a store that caters to the consumer that likes a little variety in her wardrobe and elsewhere in her life. Super cute clothes, jewelry and unique gift items. I like the fact that the stock is so varied and not so "cookie cutter." The clothes are amazing, decidedly higher end than typical mall duds. I like that. As with most smaller niche boutiques, V2V seems to only stock a few pieces in each design, so locating a specific size can be tricky. I've asked about certain items that I was interested in if they had more of it, but in a smaller size, in the back, but they usually don't. Bummer. If you're a tinier girl, like myself, it could be a tough go of it because they don't seem to carry many smaller sizes- at least not in the pieces I've desired the most. It seems like every time I think I've found the perfect piece, it's too big. Like I said, bummer. I've found some cute jackets, over sized scarves and tunics here, albeit not as inexpensive as I'd prefer them to be, but they're too cute to quibble so about price. The pieces are, for the most part, eclectic in style and well-made, including items by some designers who specialize in an "ethically conscious" approach to making clothing/jewelry in either sustainable or recycled materials. I love that and can get behind that any day. Like I said, prices aren't that cheap, but you get what you pay for in this universe and I'd rather pay a bit more to have something that I love over something that is just meh if I can do that. Overall, I love the store. Everything is so adorable. The prices are a bit higher end than the mall, but it's hard to find items like this at The Gap, so there's that. They do run sales and other promotions here and there, but as the prices are a bit inflated to begin with, I don't see where the sales are saving me all that much money. Oh well. Aside from clothes, accessories and jewelry, they sell a small line of candles, perfume and other assorted beauty products, etc. The customer service here is fine, but not exactly what I would expect from such a nice boutique. They're friendly enough, though not overly attentive, but that isn't such a big deal because I don't love it when salespeople fawn all over the customer because it comes off as a bit disingenuous.

Terrible customer service. Emailed the store 3 times in the past two weeks still no response.read more

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V2V - The V2V space is upstairs above Found at the Kerrytown shops

The V2V space is upstairs above Found at the Kerrytown shops

V2V - Dress

Dress

V2V - Cute V2V clothing

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Cute V2V clothing

DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse

3.4(18 reviews)
0.6 mi
•$$

With the first snow storm of the season, we woke up in panic mode this morning knowing that a few…read moreof us in the house still did not have snow boots!!! After trying on several pairs of snow worthy boots at DSW my tween daughter and began to become discouraged. It seems her toe box is too wide although the length is fine for the small women's size shoes she has begun to wear this past year. We almost left. Enters sales associate, MARIA who with her great knowledge and expertise asked my daughter a series of questions, did some quick thinking and suggested a few styles that might work. Not only did we find the perfect fit, but my daughter found a color that she actually liked better (not easy for the self conscious almost-teen!) Thank you Maria for making our 30 minute commute in the snow storm worthwhile!!! AND we saved $30 (plus $20 pre-BLACK Friday coupon for later).

This is a big store, sizable and bigger than the one by our house…read more The store is dead. Maybe 5-6 people in the whole store, shopping. Picked up Cole Haan dress shoes since the one by my house was out. I needed a big shoe size and they had some spares. They saved it for us to pick up by tomorrow. Arrows down each row. Social distancing at checkout. Downside is there's only one person at the checkout counter. There's two groups in front of us. One more would make things go faster. In and out in 5-7 minutes, not too bad, in the end. Service is quick here.

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DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse

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Anthropologie - womenscloth - Updated October 2026

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