Frisco Limo was an excellent choice…read more Reached out to them a week in advance for an all day shuttle to the Superbowl and they went above and beyond! Arrived on time. Super friendly service. Great communication. Safe and efficient driving. I could not ask for more when it comes to hiring a driver for the day. 1000% will use this service again.

Asked for a bid from these guys to drive 4 adults from the Sunset to Chase Center and back for a…read moreconcert. They gave a reasonable quote for a SUV, so we booked with them. On the day, they ended up having a Sprinter available and so we got a free upgrade to a proper party bus. Had a blast.

This was the 2nd time that I've booked a wine bus service with eXtraordinary Tour Services. Both…read moretimes we've received excellent and accommodating services. We booked a party style bus for a group of 7 to Kenwood from the Marina. Our driver Paula was a star and we really appreciate the above & beyond service. Each time we've known which wineries we wanted to book but if you do not know, Dean was ready to make recommendations each time. I would recommend booking with Dean as you will not be disappointed!

Excellent experience. Dean was communicative, responsive, flexible, and easy to work with. The…read moredriver showed up early and was also communicative. I would definitely recommend.

Easy to work with, wonderful driver (thank you, Gio!), such a fun way to get around the Bay!read more

Rented a medium size party bus for a bachelor party. On time, clean, and always nearby and quick…read morefor whenever we needed pick up during our night. Dontaye was a fantastic driver, accommodating, and kind. Can't recommend enough for a night out with a large group.

Came here after an event in the town, had some fun sipping wine and background dancing while others…read moresang karaoke. I didn't dare get on that microphone screaming, lol. I had the red wine flight, which was delightful. Our host, David was very sweet and gave the history of each wine prior to sipping. One thing that pairs very well with wine is music and great company. This is definitely a Friday night go to spot.

Really love this place! Great service, amazing wine, fantastic addition to Park Street. Please…read morecheck them out! I started with a tasting and then got a bottle, and then another!! The service is fantastic and attentive and the music, and vibes of the space are comfortable and welcoming.

I had the pleasure of utilizing the services of this company last August (2021) during my…read morebachelorette trip from Texas to Napa Valley. It was the first time for the majority of those in my party and we enjoyed every part of it. The owner, Elie was awesome!! He was engaging and passionate about what he does, plus he did most of the planning (in conjunction)with my MOH so everything ran smoothly. I unfortunately had a horrible injury during the bike tour and broke my ankle in 3 places, so didn't fully take in every aspect of the tour, but I experienced enough to give it 5 stars. Especially considering the fact that I was transported 30 or so minutes away from the vineyards we were about to visit & Elie went out of his way to come pick me up from the hospital after I was discharged so I could rejoin my group and take advantage of the remainder of the tour. If that's NOT great customer service...I don't know what is!‍ If Napa/San Francisco are on your list of destinations to visit...definitely look him up!!

Excellent wine tour with our tour guide Joe. He gave us a…read morevery informative history of the area, and we stopped at interesting places along the way to Wine country. Great strawberries on way. We will be back!

I debated about writing this because this is a black-owned business. But honestly, just because you…read moreare black-owned doesn't mean you shouldn't strive to provide an excellent experience. I purchased a table for my family and friends to attend the Sip & Swirl Events in Livermore. We were excited to attend. We were told we would be in a VIP section and receive wristbands. This experience was supposed to include a table covering, ice bucket, charcuterie board, and a small centerpiece. We were also supposed to get pours from Staff Walking Through The Event. We were also told that VIP guests Did NOT need to check in with general admission. They stated that my guests and I would go straight to the VIP area, which would be near the event center. Our table would have my name on it, as well as eight pink wristbands. Since there were so many issues, I will list the points. The event started at 4 pm, and at 1:37 pm, I received an email stating that the event truck was broken into and all items for the event were stolen. She requested that we bring chairs, blankets, food, and wine glasses. When we arrived at the event, no one was there to greet or direct us. There was no check-in table, and I had to ask other event attendees who was running the event. After 10 minutes of searching for the host, I showed her my ticket and asked where my table was. She looked confused, walked away, and never returned. I then began to walk around the event to see if I could locate the table. I finally found my table with my name on a pink Party City wine bag, but they were still setting up my table. Which appeared to be an afterthought as we were separate from all the other tables. I then had to chase the host down again to get the wristbands for my guest. I asked about the charcuterie because, in the email, she said she had the items, just no boards. She responded she had the things but no boards, as they were stolen. However, she was trying to figure out a plan. Mind you, we never got any salami! There was no wine to sip or swirl as no one was working the event. They had two bars located clear across from our table. The lines were super long, and we were expected to stand in line for one pour. I made the best of the situation, so I went inside Wente and purchased wine for the table and two charcuterie boards. Only to be approached by someone who identified themselves as a helper of the host, stating that I could not bring outside wine into the event. Well, one, it's not outside wine; I purchased it at Wente Vineyards, and two, what do you expect us to do, sit at the table and wait for the non-existent workers to pour the non-existent wine? The DJ could not turn up the music until 6 p.m. due to other patrons at the winery who were not a part of our event, our table was clear across the other side. We were unable to hear the music. One of the event attendees had a medical emergency, and there was no event staff to be found. EMS was called, and the Wente staff had to come and assist her, and they were very helpful. Also, I'm still unclear; the host says her truck was broken into while she had lunch. So the event started at 4 pm. At noon, shouldn't you be at the event setting up and not getting lunch? I don't know. Maybe I'm a skeptic, but it sounds wild to me. Lastly, even if all your items were stolen, that doesn't account for you not having anyone working the event. Were the event staff stolen out of the truck as well? She also could have publicly addressed the attendees and said something to us to help us understand the flow of the event. It just appeared like we gathered together and all wore pink, but no one was there to organize. I'll say this: Our community always knows how to pivot and have a good time despite everything. I saw folks having pizzas delivered and buying wine. I know the Wente staff appreciated our purchases. The whole team at Wente was terrific, and they were very helpful! This is in no way a reflection of their service and their beautiful property. I plan to go to Wente again as the wine was excellent, and their staff were amazing!

I sent the following email to the host, April:…read more "Hi there - due to the unfortunate turn of events at Wente on Sunday, I'd like a refund. I bought 3 tickets & 3 "wine pass" wristbands. Because we were told not to bring certain items, we didn't. So we had to resort to using a plastic table covering as our "blanket" and borrow wine glasses from Wente. In addition, the wine "ran out" before we could use our "wine pass", so that resulted in us spending an extra $100 on Wente wine. No one even checked us in or provided an update to what was going on, so we really could have gone for free, but certainly not for damn near $100 per person. I'm sorry to hear about your van being broken into and the items stolen. Hopefully you can understand where I (& several other attendees who I've seen be vocal on social media about Sunday) are coming from w/ asking for a refund, especially since not much was or has been done to make up for it." No response yet.

Ten of us needed transport out to Bodega Bay for a fabulous party. We had the best experience-the…read moreSprinter was immaculate, our driver, Mike, is a wonderful guy and communication with both Mike and the Mother Ship was great! Highly recommend! Will use again.

All Aboard provided exceptional customer service during my business trip to San Francisco!…read more Aaliyah and everyone I spoke to -- from the customer service team to the driver, went over and beyond to accommodate my pickup despite several changes in my travel schedule. We plan on using them over and over again. It was outstanding customer service from the beginning. Thank you.

Overall, great experience Reese definitely knows this…read morebusiness Very organized and great communication Driver Robert was on time and overall had a great experience, will use again

If you're looking for a company that understands customer service, this is not it…read more We booked a full-day Napa Valley tour for 10 people, departing from San Francisco on a Sunday last month. Unfortunately, the experience was stressful from the start. After booking, communication was extremely poor. Email responses were slow, often taking days. We became concerned after reading Yelp reviews mentioning no-shows, lateness, and poor service, and sadly, those concerns proved valid. Even receiving something as basic as our payment receipt, especially since they don't accept credit cards, took over a week. Confirming our itinerary and driver details also required repeated follow-up and wasn't finalized until just days before the trip. We clearly communicated that punctuality was critical because we had prepaid tours and luncheon reservations at a winery. When we finally spoke with the owner, we were assured everything would be fine. It wasn't. Our scheduled pickup time was 10:00 AM. By 10:15, no one had arrived. Calls to both the owner and driver went unanswered. By 10:30, with no communication at all, our group was understandably very worried. Eventually, we tracked down an assistant who had previously sent our receipt. She answered, apologized, and promised to investigate. The driver later called and said he'd arrive in 10-15 minutes. That turned into another 30+ minutes, followed by additional delays. In total, the driver arrived about 90 minutes late. As a result, we missed our first winery stop entirely. What was most frustrating was not just the lateness, but the complete lack of proactive communication. No warning. No ETA updates. No accountability. We were simply left waiting and wondering if anyone was coming at all. If your plans depend on reliability, professionalism, and being on time, I strongly recommend looking elsewhere. This company caused unnecessary stress and significantly disrupted what should have been a special day.

Used on and off over years for transport relating to my aging parents. Unfailingly polite and…read morerespectful. Very positive attitude, kind and generous, and patient. Also always gets the job done, meeting or exceeding specific requirements of the transport job, getting there on time or slightly early. Real gold star service.

Marcus is the best! Really appreciate him stepping up and taking care of my family and friends…read moreduring a birthday dinner from Oakland to Sonoma. He was on time, ultra accommodating, most importantly a great driver. Within our party we had several executives. They felt safe and secure. We will 100% request Marcus for any future transportation needs. Thank you, God Bless

Nice Saturday sipping wine, sitting by the water and spending a nice little DEI afternoon. Perfect…read moreplace to land your feet after a ferry ride over. Crowd was, thankfully, diverse. Wine selection (I''m a strictly Chardonnay and Prosecco person), was nice, nice selection of bites (the warm bread w/ the Brie ... perfect ... and wait service was fun and very attentive ... special treat is to be by the water and seeing the joy playing in the grass, walking along the harbor ... and just being! Def a "treat yo'self" good time experience, go on the weekends and enjoy live music

Decided to randomly stop here last weekend while in town…read more We sat outside and the view was stunning. It was such a nice day. We did a red and white flight of wine. The wine was so nice. Bottles are reasonably priced. We also had lunch here. Food was decent. Takes a minute to come out. Staff was friendly enough but not very attentive. Definitely worth a stop if you are in the Jack London area.