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eXtraordinary Tour Services

4.3 (78 reviews)
Open 9:00 am - 9:00 pm

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Tia P.

We booked a tour bus for our guests at cost of $3600 (paid in full before the tour). Guests tipped them themselves and some complained about half of the tour was bogus. They provided half sandwich for each guest for lunch and was obviously not enough. They then opened extra wines for guests without telling us that would be extra charge. They gave the unfinished wine to us to bring home - 5 bottles opened, almost-full wines. In the end, regardless that we are unhappy with the services, out guests kindly tipped them individually. They came to us still ask for more tip and bad mouth of our guests ("as you know how they are, like most people, so cheap only tipping $5-$10") They took us $400 tip which we are going to get that back, in legal action if necessary. I'm curious how tips work in this company. I guess build it into your budget when researching & comparing for tours. Make sure you get clear understanding of what is for lunch and portion of it. $109 + 20% "mandatory tip" per person get a bus ride and half sandwich. Can you do batter then that else where? Attached for your reference is the their "respectful" communication with me and two-faced response comparing with what you see on yelp.

David L.

I Contacted Dean to help me set up something for my wife's 50th birthday, I knew it was going to be tough during these times dealing with Covid but Dean went above and beyond and put together a very special event that my wife and family will never forget. Dean was very attentive and really made us feel special and made sure our event was flawless. I have done a similar tour in the past and there is no comparison, I highly recommend eXtraordinary Tour Services.

Shea J.

This tour service is incredible! I recommend for anyone looking to take a group of friends, family, co-workers, etc. to a location! Our group went to different wineries within Napa for a friend's birthday and not only was everything timely during our tour, but the service is exceptional. If you really want to be taken care of during your event, use eXtraordinary Tour Services.. you will not be let down!

On our tour today. Unplanned stop. What a bonus!!
Brian J.

Last minute decision to take this tour to Muirwood. No regrets. Guide, Dustin, just went above and beyond to assure we had the best day possible. Highly recommended. Small groups, attentive guide and staff, comfortable van, and made accommodations for hubby's wheelchair. Kudos on a job well done, Dustin.

Melissa F.

This review is long over due! But I just have to tell everyone how amazing the service was. Dean helped me get all the information I needed to plan my friends bachelorette. Every time I emailed him questions he would answer them on a timely manner. He helped me choose the perfect wineries to visit and the lunch was perfect he went above and beyond to provide us a great lunch that included two bottles of wine! My girls and I had a blast! We definitely recommend Dean!

William & Arlene V., my father n' law & his wife.

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4 years ago

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2 years ago

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3 years ago

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7 years ago

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2 years ago

Dean was easy and great to work with. He reposed fast and made sure I got everything I requested even at the last minute. Highly recommend

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5 years ago

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2 years ago

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6 years ago

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4 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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7 years ago

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4 years ago

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9 years ago

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8 years ago

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9 years ago

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9 years ago

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9 years ago

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7 years ago

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6 years ago

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4 years ago

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7 years ago

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6 years ago

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10 years ago

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Review Highlights - eXtraordinary Tour Services

Dean was great proposing a wonderful itinerary for a Napa wine tour and experience for a group of 24 professionals.

Mentioned in 61 reviews

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eXtraordinary Tour Services - winetours - Updated May 2026

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