I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

The minute our plane landed, I received a text from our driver that he was waiting nearby and to…read morelet him know when we had our bags. He was at the curb within minutes of my text. Our driver was courteous loading our bags and making sure we were seat-belted and ready to go. There were bottles of water for is and the car was immaculate and comfortable. I am unsure of the spelling of the driver's name but it was close to "John". He was an outstanding driver and I will definitely ask for him specifically. After a long trip, a Walnut Creek Airport Service pick-up is the perfect way to end it!

I requested Walnut Creek Airport Service very intentionally knowing my ride would be comfortable…read moreand I wouldn't have to worry about anything. Thank you

I have been using this service for quite a few years not- not only for myself, but my family as…read morewell. They are always on time and professional.

I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

Lucky was an outstanding driver! Very friendly, punctual and easy to talk to. It made the drive…read moreto Sac Airport from Tracy feel quick. With a family of 6 heading to the airport it can be quite cumbersome but Tracy Airport Shuttle was one less thing we had to worry about for our trip! Thanks again, will use and recommend again!

Beyond Expectations: Seamless Service and Unbeatable Flexibility!…read more From the moment we decided to book, the experience was absolutely five-star. The process was incredibly easy and intuitive, eliminating any stress and setting a positive tone for our entire trip. But what truly elevated this service from great to genuinely exceptional was their unparalleled customer support and flexibility. Mid-trip, we found ourselves needing to accommodate extra luggage that we purchased--a situation that usually spells out complication and hidden fees. We reached out just a few days before our scheduled airport pick-up, and their response was immediate and reassuring: "It was no problem." This level of effortless accommodation is rare and deeply appreciated. They went above and beyond to ensure our journey home was as smooth as the booking itself. We are not just satisfied; we are completely enthusiastic! This is definitely our new go-to service, and we wholeheartedly recommend them to anyone looking for a reliable, flexible, and truly customer-focused solution. We will absolutely be using them again!

I decided to get car service to the airport and did some research. I ran across Tammy and she had…read moregreat reviews so I called her. She is very responsive and professional. Thank god I didn't drive because of all the storms coming through. She was a very safe driver, you can tell she's been driving for a long time professionally. I loved her personality and she made our trip so comfortable and easy. I will definitely be calling her again in the future.

I can't say enough about Tammy. She is just so friendly and accomodating. I started off having her…read moredrive me back and forth to Oakland from Discovery Bay. Her prices are really reasonable compared to a limo or town car. Now I have her picking up my relatives at the airport for the holiday's. It will save me so much time and stress. My relatives all love the idea of being spoiled with a "driver" as well. It makes them feel important. The last time Tammy drove me I had her take me to my Laser Eye Surgery in San Jose. It was a hard procedure for me and I really had a hard time. Tammy was so great. She helped me every step of the way and even offered to go into the surgery with me to hold my hand. She made sure I made it all the way to my hotel room and even offered to stay with me because I was having such a hard time. In retrospect I should have had her stay because it was a hard night! The next morning, after my follow up eye appointment, she promptly picked me up and took me home. Tammy really made a hard time much easier for me. Thanks so much! She is my driver from now on for sure!!! A+++++++

We booked Apex Wine Tours for three full days in Napa, and our driver Don G was the highlight of…read morethe trip. From the first pickup to the final drop-off, he was punctual, professional, and genuinely warm. He made our whole group feel like family. Don clearly knows the valley inside and out. He kept our schedule running smoothly, handled every detail so we never had to think about logistics, and made sure everyone felt safe and comfortable the entire time. The limo was spotless and a comfortable way to travel between wineries. Best of all, Don's friendly, upbeat personality made the time on the road just as enjoyable as the tastings themselves. If you want a stress-free, first-class wine country experience, ask for Don by name. We're already looking forward to booking him again on our next trip. Thank you, Don!

Don drove us to and from the World Cup on July 1 and it was the easiest most stress free ride I've…read moreever had. He was friendly and helpful and got us there easily despite all the predictions of disastrous traffic, and getting home was equally as smooth. We'll definitely be calling for our next Wine Country excursion.

VERY pleased with my airport transportation to and from the San Francisco airport. Volkan was easy…read moreto communicate with and get my transportation arranged. Prices were competitive, both drivers professional & punctual and vehicles were nice and clean. I will definitely use them again!

Prompt courteous service!! STARLINE always is on time for pickup and we always arrive at airports…read moreahead of planned time. Volkan is an excellent driver and very helpful. Limo is very comfortable.

Great and timely pick up service to and from SFO from Tracy. Has large van for multiple passengers…read moreand their luggage. Would use them again if needed.

DON'T USE THEM. I booked their service to go to airport thinking they are local in Pleasanton…read more Turns out to be the company is being run from a home in Tracy. NO confirmation was provided at the day of reservation. The person who answered the pone wasn't well spoken in English. He said, don't worry we are confirmed. I had my doubts and sure enough on the day of travel, there was a no show. When I called by 5:45AM looking for my driver, first there was no answer. Called three times and finally a gentleman answered the phone and said we don't have any reservation for you. I am in Tracy and will take me 35 minutes to come. I was so disappointed as I didn't want to miss my flight. I told my son to take me. Not recommended. Will never use them again.

I strongly recommend Vallejo Airporter if you are looking for a reliable, professional, and…read morecustomer friendly business. Vallejo Airporter is my only shuttle service I use when requiring transportation to and from Bay Area Airports (Vallejo & San Francisco). They are always on time and are genuinely concerned about your travel. As an example, my flights were cancelled at Dallas Fort Worth Airport. I called Vallejo Airporter and with no hesitation they told me to call back once I obtained a flight. After 24 hours, I obtained a flight, called back and I was able to obtain transportation from Sacramento. Dependable, reliable, customer service orientated, and always professional. Thanks again Vallejo Airporter.

Everything was great! I spoke to and made arrangements over the phone with Sony. Not only did he…read morehonor the groupon deal I found online but made recommendations and helped finalize the stops on our wine tour. He recommended food spots as well. Our driver, Sonyia reached out the morning of as discussed and kept me up-to-date on her arrival time. She explained and confirmed our itinerary and took pictures of us several times throughout the day. They made the day smooth and hassle free. The limo was clean and well stocked. Thank you soo much for making my bestfriends' birthday celebration a success!

Great service, showed a little early and we were on our way to the port, very friendly and I highly…read morerecommend them, I will be using them for all my transportation needs. Thank you for the great service

Very impressive service , great communication, excellent cars, timely pickup and drop off…read more Go Ride makes your whole experience a memorable one and wanting to come back again and again. Highly recommended to all.