great experience...very detail oriented, which I appreciated. I knew just what to do to make the…read moreconnection!

Talha was a great driver. He arrived on time and got us safely to the airport with time to spare…read more He was personable and helpful from beginning to end. The car was very clean and in good condition. Would definitely book a ride with this company again. Nice way to kick off a vacation.

I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

VERY pleased with my airport transportation to and from the San Francisco airport. Volkan was easy…read moreto communicate with and get my transportation arranged. Prices were competitive, both drivers professional & punctual and vehicles were nice and clean. I will definitely use them again!

Vulkan is such a professional and conscientious driver! He is committed to customer service!read more

I called RYE with an unusual request- I had my doing in Sacramento and needed to get her home to me…read morein the East Bay but had car trouble. I asked if they would consider transporting my dog from Sacramento to me. They were great; the owner checked with one of his drivers and he was fine with it. She was picked up, the driver was great with her, and she arrived home right on time in an air conditioned black SUV! Very responsive, very professional, and I will call them in the future (hopefully for me, not my dog)

Booked drop off and pick up from SFO over the holidays. Our driver arrived early both times and was…read morecourteous and professional. Efficient communication with confirmatory email the day before and an automated text when driver arrived.

Easy to book a reservation. They were responsive when I had a question about the pick up time and…read morerecommended 30 minutes earlier due to traffic. Driver was on time and friendly. I would use them again.

Great service. On time, professional, everything went without a hitch. Our driver was awesome. Big…read morefan and will use again for sure.

I used East Bay Shuttle twice so far this summer for trips to SFO from the far east bay. My groups…read morewere 7 people, 3 cats plus luggage and then 8 people with luggage. After getting multiple quotes from transport companies we went with East Bay Shuttle. They were early both times, very polite and helpful. My family felt very safe and comfortable both times. I plan on using them next month as well. I highly recommend them!

I reserved our trip online with my international credit card (flying in from Sweden). The driver's…read morecard reader didn't accept international cards. Others in my party offered up 2 seperate US credit cards and that didn't work either. I asked him to call the head office and he refused. I am not sure if he wanted cash or what was happening. We removed our bags and sorted out other transportation. I called the office later and receptionist was willing to run card manually through phone. But driver had already left by then. He lost $450 that day because of a faulty card reader.

Don drove us to and from the World Cup on July 1 and it was the easiest most stress free ride I've…read moreever had. He was friendly and helpful and got us there easily despite all the predictions of disastrous traffic, and getting home was equally as smooth. We'll definitely be calling for our next Wine Country excursion.

I was lucky enough to have Don as my driver for a second time. He is professional and goes the…read moreextra mile to make your experience as seamless as possible. Truly five star service all around. Apex is my go-to, highly recommend.

So I decided to write a review about this Airport Shuttle Taxi after an excellent service I had…read moreyesterday. It went like this:I phoned them the night before I needed to be at the airport. Driver arrived a few minutes before the scheduled time the next morning, gave me a call to let me know he was outside, and got me to the airport quickly and safe. I was surprised to see only two reviews about this company and both of them are only one star because I have been using this company for over a year now and NEVER had any problem with. I have been using a lot of taxi companies before them to get to the airport but none of them weren't as CLEAN and PUNCTUAL as these guys. 5 outta 5 because the service deserves it!

Rebecca was amazing. Pick up was on time and the trip to the city was truly enjoyable. We will…read moredefinitely use this service in the future.

Hands down, we had the best experience this Saturday! Francisco was our driver for our Napa Valley…read morewine-tasting trip, and he was absolutely fantastic. He was very knowledgeable about wine and the local wineries and took us to several great places that we loved. He was professional, friendly, and made the entire day smooth and enjoyable. The SUV was spotless, comfortable, and even stocked with bottled water. We couldn't have asked for a better experience and would definitely recommend Francisco to anyone planning a wine-tasting trip in Napa!

Excellent service after excellent communication. Our driver, Ozzy, was super nice, a great driver,…read moreand very helpful and kind. We will use them again the next time we need a ride!

Everything went well - notification in advance, driver sent text, driver immediately visible in…read morebaggage area, pleasant man, nice car , nice ride

Very responsive to our inquiry for a van for a day outing. Very professional and competitive…read morepricing. Aggie (driver) went above and beyond. Would highly recommend MGL to anyone looking for a car service!