I reviewed OnTime Transportation back in 2022 when I was a first time customer. At that time, the…read moreservice was so good that I gave them five stars. So I'm back to re-review! I have been using OnTime Transportation ever since 2022 and have found them to be the best and most reliable car service I have ever used. Pick up at home has always been on time or early. The drivers are happy to move and handle luggage. I have had pick ups both at SFO and at Pier 27 in San Francisco - I call when I'm on the curb and the wait time for the car to arrive is within 10 minutes. The drivers have had no issues with late flight arrivals and always arrange to be there whenever the plane has landed. The cars are always clean and well maintained and passenger comfort is always the focus. Billing and tips are handled via email invoice, which helps with busy airport drop offs - no hassling with cards on cash for payment when getting to the plane on time is the many worry for the day. Drop offs are always right to the airline and entry door that is most efficient. Roger is the owner and he is dedicating to providing excellent service. Over the years I think we have become good friends. He is well versed in current news and events and conversations with him during the rides are always engaging and make the ride time go by quickly. When I call for a reservation, if Roger doesn't answer immediately, he gets back to me within 10 minutes. He confirms pick ups the day before. He is willing to go out of his way to fulfill service requests. He's the best! Between the great staff, great owner and great service, I highly recommend OnTime Transportation. Knowing that this is a locally owned business just adds to its excellence. Thanks, Roger!

They should be named Flat Tire Transportation…read more Signed these guys up for transportation from Brentwood to SFO. Leaving in June, getting back in July. I've used them before with no problem. The night we were leaving, we had them booked for 8:30pm. It's 8:45pm, and they still have not arrived. I called them, and Roger answered and he called the driver, and the driver said he got a FLAT TIRE and got in an accident on the road. Why didn't this driver call Roger and let him know, so he could inform us? Anyways, Roger arrived at 9:15 and took us to the airport. He did NOT honor their "less than 20 minutes late or it's free" guarantee. Pfftt!! Then, a month later, we arrive back at SFO, and they are supposed to pick us up at midnight. But instead, I get a call from Roger and SURPRISE, their vehicle had a FLAT TIRE and they cannot pick us up and we are on our own to find a ride home at midnight. Thanks!! Just wondering, what are the odds that BOTH TIMES they got a FLAT TIRE?? Pffttt!!! NOT RECOMMENDED!

Right on time for an early morning pickup (3 AM!) for SFO. Lamorinda Taxi saved us from a foggy…read moredrive. So glad I found this service and I will definitely use them again.

Great service from Asad and his drivers. I highly recommend Lamorinda Taxi. Asad arrived early to…read morepick me up for my international flight from SFO. Fantastic communication and prompt service. I also booked my return leg journey with Asad and was not disappointed. Pricing is also extremely competitive. I will be using Lamorinda Taxi for my upcoming trip out of OAK and for any future travel. A solid 5 star service! Thank you Asad!

The minute our plane landed, I received a text from our driver that he was waiting nearby and to…read morelet him know when we had our bags. He was at the curb within minutes of my text. Our driver was courteous loading our bags and making sure we were seat-belted and ready to go. There were bottles of water for is and the car was immaculate and comfortable. I am unsure of the spelling of the driver's name but it was close to "John". He was an outstanding driver and I will definitely ask for him specifically. After a long trip, a Walnut Creek Airport Service pick-up is the perfect way to end it!

I requested Walnut Creek Airport Service very intentionally knowing my ride would be comfortable…read moreand I wouldn't have to worry about anything. Thank you

Great service! I…read moreneeded to figure out a way to get to the SF airport at 4am as Uber and Lyft weren't really an option because I couldn't guarantee there would be a ride available at such an odd hour. Not only did they agree to take me so early in the morning the day before but the driver was punctual and very professional. I felt very safe throughout the drive. I will definitely be using Metro Cab from now on!

IT WAS A HORRIBLE, HORRIBLE EXPERIENCE!!! I called 3-4 days before to request a cab. The day…read morebefore, I called to confirm and he acted as if he had no idea who I was. The day of, I was waiting in front of my house at the exact time. He didn't show up. I called and he said, "WAS THAT TODAY?" He ended up at the wrong street. When he did make it to my house, I told him to take me to Pleasant Hill BART. He started driving and I had to tell him where to turn to get the BART station, and again, I had to tell him to turn for the drop off area! I will never use this cab company ever again.

If I could give more than five stars, I would. After way too many unreliable and frustrating…read moreexperiences with ride share apps, finding this cab company has been an absolute game changer. My job requires me to be constantly on the move across the greater East Bay, meeting clients and sticking to a tight schedule. Being late simply isn't an option. Since switching from using rideshare companies to concord cab, I haven't had to worry once. They are consistently on time, often early, and incredibly dependable no matter the time of day. The drivers are professional, courteous, and know the area extremely well. You can tell they take pride in what they do. The cars are always clean and comfortable, and the entire experience just feels more reliable and personalized compared to ride share. What really stands out is the peace of mind. I can book a ride and trust that it will show up exactly when I need it, without the uncertainty, cancellations, or last minute surprises I dealt with before. If you rely on transportation for work or just want a stress free, dependable ride, I can't recommend this company enough.

Great service -- driver was on time, friendly, and the ride was smooth. Pricing was fair and…read morecommunication was easy. Would definitely use this taxi company again!

I rescind my previous review and am happy to say we've had no problems in the neighborhood lately…read more Happy to have the service in the area when handled responsibly.

Absolutely my favorite taxi service in Walnut Creek. Service is reliable and friendly. Always on…read moretime with a smile. I've been using Royal Services for 10 years and referred him to all my friends

I've used Taxi Bleu for years, and I honestly don't understand the bad reviews. They've never once…read morelet me down -- not for early-morning airport runs, late-night pickups, or last-minute rides. When I have a 6 a.m. flight out of SFO, they're not just on time -- they're early. Yes, Uber or Lyft might sometimes be a few dollars cheaper, but reliability and peace of mind are worth so much more. With rideshares, you risk a driver canceling last minute or waiting endlessly for someone to show up. With Taxi Bleu, I know my ride ( Joseph of Steve) will be there, period. They're professional, punctual, and consistent -- the kind of local business that deserves more credit than it gets. Highly recommend!

I wouldn't ever consider using them again. Used the SMS method of scheduling the taxi, and received…read moreconfirmation right away. After ten minutes late I called their office, and got a recorded message. I then called Orinda Taxi. They have always been on time and I am not sure why I decided to try something different. After getting confirmation from Orinda Taxi on arrival I got a call back from someone at Taxi Bleu. They were making excuses about how swamped they were and that the dispatch phone was not there. If they can't reasonably keep SMS made appointments don't offer them. Avoid using this company at all costs.

Used this company over 10 times in the last 4 years, they are a great company with social drivers…read morethat are nice and will help should you have some groceries.

Never arrived at reserved time. I do not recommend this company. If you need reliable service, use…read moreUber or Lyft.

Driver Salah was punctual, friendly and quiet. Communication before, and upon arrival was…read moreexcellent. I would choose this service over Uber anytime!

When flying out of SFO friends are happy to let me park my car at their Millbrae home, often giving…read moreme a lift from there to the airport. Recently, they were away and I used Airport Taxi Cab Services to get rbetween Millbrae and SFO. In advance of my travels I filled out a form with all of the requested details and my reservation was confirmed the following morning. The driver arrived on time, assisted with my luggage, and got me to the airport without incident, at what I thought to be a reasonable price. The return trip was a little different due to my having to wait for luggage which never arrived however, my driver understood and parked nearby, asking me to text him as soon as to I was ready for pickup. I'm uncertain of the financial consequences for delays in being picked up from SFO but if I were using Airport Taxi Cab Services again I'd read that fine print closely to ensure I do. Unlike the taxi transport services I used in Paris, neither of the cars I rode in were new but they were perfectly fine, and right-sized for my needs. If you prefer to plan for your taxi rides to SFO in advance Airport Taxi Cab Services is a consistently reliable, local business worth knowing about and supporting.