Pure H2O was the best decision I have made for my new Home. Everything works as promised and it has…read moredone wonders for my wife and daughters skin and hair.

This place has been an absolute nightmare from the moment we signed up. The initial installer told…read moreus from the get go that we did not have a good setup for this service but said he could make it work and drilled a hole in our wall to make it work. After putting it next to our washer and dryer, up against the wall and a terrible installation, it leaked all over and has ruined the dry wall and other parts of the home on top of causing the last two water bills to increase 300% of what we were paying before installation. When we had a tech come out to check and "fix" the problem, he told us he took a bunch of pictures and attached them to the service report and that PureH2O would send a certified contractor out to estimate the cost of repairs and get it done for us. All we wanted was for them to take the system back because we hadn't made a payment on the system as of that time. We were told "do not wait for the company to call you, stay on them and they will take care of it". They claim to have fixed the leak so we started the process to get the home fixed. (We wanted out of the whole entire process but they told us there was only a 3 day return policy which makes no sense because we didn't know the extent of the damage and leak until we received our first water bill at $160 for the month. Upon discussing the options with them they continually told us "we will make this right". Since that conversation, a service manager came out and tried to tell us all of the ways we needed to cut into our air ducts or wall to provide a new space to put the system. When we refused to adjust the integrity of our house they said the system could stay where it is and we shouldn't have any more problems with it. After speaking to another person this morning, they told us that all of the things we said happened didn't happen and that the people who serviced our system did not take pictures and told them there was no damage to the home. (We have pictures and video and both service techs stated they took pictures and saw the damage as well). They also stated the original installer put in the report that there was no dryer or washer when they installed the system which was a complete lie that we have proof of. Long story short, this company sucks and I would not recommend. They will lie to you, try to turn the blame on you, and not honor anything that they tell you they will do to "make it right". Part of my short term goals in my life now is to make sure no one else falls victim to this criminal company. Do not do business with this company, you will regret it.

Very slick looking. Mike S installed the system in no time…read more Nice guy. Mask and shoes cover the whole time.

We have been purchasing Puronics for 40 years. When they merged with Franklin Electric, we started…read moregetting charged on our Company CC without knowledge. NONE of the invoices match up to credit card charges. It takes months for them to get back to you. They will NEVER address any of our issues. They have caused our company to incur extra costs for our CPA to try and figure out what they have charged because it NEVER matches with our invoices. They will not tell us where credits are applied. Unfortunately we have thousands of customers that we sold Puronics to and parts are needed. It takes months to get parts and equipment in. They have caused us to lose clients by not shipping at a reasonable time.

These guys do a really great job. I have installed three or four systems over the years. All…read moreexcellent. Have saved thousands of dollars on having to buy bottled water. 236 chemicals in Columbus water that are basically illuminated with this process. And very inexpensive

From the owner: Providing safe, clean water for your entire family ​ Celebrating over 30 years in business and…read morecurrently in over 31 states

Great prices on bottled water. After making a recent exchange/purchase, the water bottle that was…read moreplaced in my trunk had bursted while I was driving up to Polaris Fashion Place. I drove back after making my quick run and showed them all the water in my trunk and the hole..they replaced it with no problem. I purchased a cooler from them years ago and it stopped cooling one day. I took it in and they repaired it for a reasonable fee and the time frame of repair was within 2 days so I didn't go without bottled water for too long! I love Aqua Systems! :)

Not only was the service poor. The guy who came in to clean the system rude and clearly didn't know…read morewhat he was doing. After a month, the water still tasted strange. I called and they really didn't care and put us a month and a half out. We pulled everything out and did a new system ourselves only to find out there wasn't even a filter put in!

There was an issue with the way they left my yard, but they made good on everything, so you know…read morethey stand by their work. I would recommend them to anyone needing plumbing services.

My in-laws (in their 70's) had an element replaced on their hot water tank. The technician pinched…read morea piece of insulation behind the element causing a slow leak. The In-laws called back, ECO sent another technician that claimed that they needed a new tank and it would cost them $3,500 to replace! How is that even possible!? Even high end tanks are maybe $800, so they can somehow justify $2700 in labor? Get real! Regardless, I found the pinched insulation and had it fixed in 5 mins. It is amazing what you can find if you actually inspect the device you are troubleshooting! These people will try to squeeze as much money out of anyone they can take advantage of. They are either horrible at troubleshooting the problem or just blatantly scamming people. Absolutely no excuse. They commented on my google review (which they remove TONS of the bad google reviews to pad their numbers on google ratings) and told me to call their customer service number. So, I called the number provided. I asked to speak to a representative but was denied because I was not the homeowner that had the work done, I was the son-in-law that FIXED their mistake. They had no interest in speaking with me even though they told me to call them in their review comment? All because I wasn't the account holder for the work. I even asked her if it was okay if the homeowner called and handed me the phone, and she said "no, we only speak with the homeowner." Your customer service line is just as bad as your troubleshooting technicians. What a joke! I can't stress enough to be extremely cautious with ECO and I would strongly advise getting a second opinion if they try to gouge you on overpriced quotes! Lastly, ECO, don't even bother telling me to call your customer service line! I tried that and you guys refuse to chat with me! Apparently I have to get scammed to be that privileged!

They came highly recommended and after the installation of my new water softener I understood why…read more Excellent pricing on the equipment. Professional installation and as part of the standard installation they replaced a bad shut off valve and added another that was missing. I couldn't be happier with the job.

From the owner: Yutzy Bros. is located in Plain City and has served all of Union County and surrounding areas for…read moremore than 40 years. The trusted source for all your water conditioning needs, products and services include: - Twin-Metered Units - 24-Hour Unlimited Soft Water - No Timer to Set - Non-Chemical Iron Filters - No Pre-Filtering - R.O. Water Purifiers (drinking-cooking-ice makers) - Pro's Pick Dura-Cube & Diamond Crystal Solar Salt We service all makes and models, and offer option-to-buy programs. Call Yutzy Bros. today for your free water analysis!

I went with leaf home water because of the professionalism of the sales. The installers did not…read moredisappoint either. The system is removing the toxins and hardness in my entire house!!. This is amazing because here in TX we do not have good water. Looking forward to working with them again on my other property

This has to be the worst company I have ever dealt with! I've been trying for three days to get my…read moreannual filter change scheduled and haven't heard back on my calls, or emails. I thought about connecting with the CEO Jenifer Common on LinkedIn to see if I can get any help that way!?!?!? Stay away from this company!

We purchased a water treatment system with an additional filter for drinking water. We also have…read morebeen praying additional for maintaining service. Whenever my wife or I called for service we are told that we need to do the service ourselves. When the service manager got on the phone and I was talking he said "let me stop you " ! In all my years as a service manager I have never responded to a customer with "LET ME STOP YOU "! This person must not know how to respond to a paying customer that has a issue. I called the man office to speak with the top manager Tom but was diverted to someone else. I guess he didn't think it concern him. Very unhappy customer!!!

Wow, when I called, I was frantic! I'm a teacher and school starts for me next week. My electric…read moreplug for my unit melted due to a really hot light bulb (long story). Culligan worked with me and sent a man named Rick. He was great, explained what he was going to do help me, and explained further how the unit works. He replaced the plug and secured it so it wouldn't melt again! Rick was very professional. Before he left, he checked my cold and hot water to see if the unit was working properly. Thanks Culligan and thanks Rick.

My neighbor down the street gave this company a recommendation. I trust her opinion so I decided to…read moregive them a try. Over the past few years I've had them: Unclog a bathroom sink. Had them provide opinion on repair of a double walled pedestal sink. (Repair vs Replace) Flush the hot water heater (and show me how to do it). Look at a leaking toilet tank. They are always professional and always helpful. Their prices have been reasonable too!

Horrible Experience! My problem is still not resolved. Randy still doesn't know what the issue is…read more He seemed to guess at what the problem was. He told me nothing more then what my handy-man told me less than three days before. He did not even quote me a price for the work, he just said it was going to be very expensive and he was with the company only two months. I wondered if I should have called another company, when I asked if he liked the company? He replied, "Oh my boss is such a cool dude. I guess that is a perk to the job coming in every day." Thanks for charging me $99 for Randy to walk up and down my steps twice, take a picture. Tell me I need to close my shower curtain better, buy a new flap on my shower. And tell me about his boss being a cool dude. I tried to give them another chance: I even asked for the manager. I had a J. Williams cell phone call me back. He NOT ONLY REFUSED my coupon he issued to me, because of my one star review on Google which was posted before, he gave me my coupon. According, to the 1st time stamp which I did immediately after I received the survey. He stated, he would personally come out to my house. Then when I asked him to shut off the water valve in my Grandson's closet to my water softener tank in the panel, and wait an hour, to see if the valve moved....because I cannot physically do this, and this would at least tell us if we have H20 in the house if it moves. If it does not move no leaks. Because, I cannot physically do with medical conditions I have. He REFUSED, stated, "You know what I can tell this 2nd trip will go badly. And just HUNG UP ON ME!" I tried to give this company a chance to make it right. After they texted me, saying they would make it right. So what they say in your home, on text message, and verbally on the phone / in your face ARE ALL DIFFERENT STORIES!! DO NOT TRUST THIS COMPANY! THIS IS AN HONOST REVIEW! I have medical conditions and cannot physically do what they need to do, just to simply let me know if I have a leak coming from my home. They will charge you at least a $100 to $250 just to take pictures. Just Crazy! They could not even tell if my leak was coming from the upstairs or downstairs. So Ben Franklin NOT ONLY DID NOT HONOR THEIR WORD WITH MY COUPON THEY GAVE, THEY REFUSED TO JUST DO GOOD BUSINESS BY DOING THEIR JOB! THAT THEY APOLOGIZED FOR THE FIRST TIME! THEY STILL WILL NOT TELL ME IF I HAVE A LEAK IN MY HOME OR NOT....EVEN THOUGH, THIS IS THE WAY YOU FIND OUT.... JUST BAD BUSINESS! NEVER AGAIN! SO I AM LEAVING A BAD REVIEW! THE LADY IN THE OFFICE SAID THE MANAGER WAS TO BIG TO FIT IN ANY PARTS OF A SPOT IN A HOUSE AND LAUGHED ABOUT IT. She even stated, he may have to bring the one of two skinny associates working with the company back with him. To crawl in house. Just wow! SO UNREAL! GET IT TOGETHER PEOPLE! At least she may have been the only honest one. Anyone interested in seeing my actual text messages feel free to ask. I intend on reporting this entire case to the BBB.