Not sure of the technicians name who helped me but I called around 4pm with a pretty serious problem in my opinion. My wedding video was stuck in my PS4 and have been putting off getting my Playstation fixed and he said it could take a few days to fix it and get the disk out. Which I was fine with. So I brought it in expecting it to be fixed by the end of the week. When I got there he asked if I had a few minutes to kind of hang out Which I did and he fixed it and had my wedding video out within a half-hour I was so freaking happy I would absolutely go here again and I will always recommend this place to anyone who needs video games or consoles. I will be buying all of my video games and consoles from here from now on! THANK YOU VIDEO GAME WIZARDS! I GIVE THIS PLACE 10 THANK YOU! THANK YOU! THANK YOU! read more

Video Game Wizards - Video Game Stores Near Me - Portland, Oregon

This is definitely one is the worst experiences I have ever had when dealing with a business. I brought in my PSP for a simple repair since it's my childhood one and I want to play it again. I gave them the PSP in the end of June. They told me it should be 1-2 weeks, which is fine. I come to pick it up, they tell me it's on our desk next to be repaired, told me to come back in 3 days. I come back and they tell me the same exact thing. I'm now in August and feel like I'm getting played. Do not come to this place of buisness for any of your needs, just go somewhere else and save yourself the time and energy. read more

Has a nice selection of older games and newer games, staff help me with looking for specific games when I asked

This shop doesn't have a huge selection like some other shops, but their prices and customer service are top notch. Of all the local video game stores I've been to so far, they are my favorite. I'll be back for sure. read more

HORRIBLE customer service. Came in to buy some games and the employee took forever to ring me up because he was looking up current ebay prices and printing new price tags as I was trying to check out. Absolutely ridiculous! You might as well shop on ebay instead for a better deal. read more

They have a great selection of retro games, especially Nintendo handhelds like the gameboy and the prices are reasonable.

It was my first time going and I experienced pretty bad customer service. They had misplaced my Xbox and put the wrong phone number under it so I wouldn't have been notified when it would be ready. When I called about picking my Xbox they mention it would be ready "tomorrow" yet that happened 4 times within a month 1/2. Last time I called they mentioned it would be ready a week later when they previously told me it would have been ready to pick up next day which confused me so I still showed up the next day to see what was going on. Turns out it was on their shelf the whole time. when I asked to make sure it worked and have them plug in they were rude and told me they didn't have time for it. Honestly didn't know what was going on but they looked understaffed and frustrated, managers didn't know what was going on either, hopefully they can manage to get better. I wouldn't take my console to get repaired here PS- they have a no refund policy PSS- they left some scratches on my console :/ read more

I've been going here for years, used to go to the old one when it was by the 7-11 further down foster. Love how helpful they can be with questions, it's kinda cozy in there and some things are a little spender than I remember. But some times memory fails me. I always love being able to go there and find old video games that I miss. read more

want an adventure? you found one.. guess the price and be blown away by what ebay wants.. if its not super common, good luck. Why not just grab it from ebay? I have no clue why this place is still open with the way they just hoard all the old games to not price most. Although the staff is knowledgeable, they seem stuck up and snotty. This makes me realize why I don't go to these places often these days.. there is no more hunt for anything cool.. Its probably sitting at this place in a corner with cobwebs on it. So be it. Wata won! LOL. read more

i love this video game store you guys should come to this store and the workers are nice

Was a great game store, now there is a problem. They started putting large stickers on their DvD's, and then those metallic stickers from the 80' on their cartridges. This is pretty much ensuring that any game that goes through their store will come out the other side in worse condition. Store stickers have alway been the bane of Video games resellers. Sadly this one has fallen to that practice. read more

I could while away the hours Conquerin' dark powers Consolin' with Acclaim VGW cleans the scratchin' Super Brothers busy Smashin'' If I only trade a game I'd unravel every riddle Heavy Rain until it drizzles Resident Evil or Alan Wake With exchanging I'd be explainin' XBOX naming conventions If I only trade a game Oh I, could tell you why Abzû is near the shore Epic Gears with every War Win again, and play some more I would dance like Ray Bolger Stealth like Solid Soldier My Kingdom Hearts reign I'd follow Judy Garland To Oz or maybe Portland If I only trade a game We'rrrrre off to see the Wizards The Video Wizards of Games We hear this is a whiz of a biz If ever a biz there was If ever, oh ever a biz there was The Wizards of Games is one because Because, because, because, because, because Museum of barter, person to person read more

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Pros: * Staff is helpful and friendly * Wide selection of games dating back to the 80s * Comparable/fair prices when compared to what you see online Negatives: * Atmosphere is a little awkward due to lack of music (would prefer to hear video game soundtracks instead of a random DVD playing on the TV) * Line forms quickly and can take a while to clear out when people are selling games, so it's best to go when you have a decent amount of time read more

I only went in here to shop for movies but I assume that this applies to the other items they sell too. There is a decent selection of Blu-Ray movies but none of them are priced. This is because when you go to buy one, the guy behind the counter just scans the barcode and bases his offer on eBay sold listings. This was already a red flag, but then he offered me $50 (which would have been "$60 or maybe more" if the seal wasn't torn) for a movie I could get brand new on Amazon for $30. His basis for this price was an eBay listing for a completely different release of the movie that sold for $70, despite every other listing going for $28-$35. Maybe I could have negotiated, but I didn't feel like it was even worth it since he clearly didn't know anything about what it's worth. I really feel like this kind of thing really defeats the point of shopping at small local stores. In my opinion, the benefit of shopping at stores like yours is to find a fair price that isn't influenced by online resellers that charge inflated prices. It's also good to buy from people that are actually knowledgeable about what they're selling and have collectors' interests in mind. But instead, you guys want to sell at the highest margins you can in the quickest, laziest way possible. I wouldn't even be upset about the high prices if they were based on an actual understanding of why an item costs what it does. But rather than taking the time to do your homework ahead of time and price things yourselves, you choose to take the low-effort approach. Obviously your method has the benefit that you'll never sell anything for less than it's worth, but no one will choose to shop at your store if they can get the same prices (or better) online. It's really hostile to collectors who want to support smaller businesses and actually appreciate the games/movies for more than just their resale price. If you buy a rare/expensive game or movie off of someone for a low price, it'd be nice to pass at least some of that discount down to the customer. That way, there's actual incentive for people to shop at your store and you can still make a profit. I understand wanting to get the best price for what you have, but if you want to sell things at high reseller prices, sell them on eBay. Likewise if you're someone who's willing to pay the higher prices, you're better off shopping on eBay where there's more selection. I hope you guys change your strategy because it's a cool store and I think there's a way to run it that could benefit everyone. read more

I've been coming to Video Game Wizards for over ten years. They've always had an incredibly diverse and thorough collection of games and consoles as well as sporting some rad memorabilia. The manager gave me a great deal on a pristine used Japanese PSP3000 and seriously made my month. The time and effort they make here is generous especially given how busy they frequently are. Best video game store in the state! read more

These guys are better than game stop they have much better deals for trade in games, consoles and other types of media and they will give you tips and they have an amazing selection of anything you want including retro gaming consoles and games of all the different ones throughout the years read more

Denied entry tom me and my documented service animal. She has papers And proof she is a service animal and we were still denied being able to go into the shop. We Have shopped in this place a lot, and have a credit within the store, but we will strongly take this in consideration in the future. Extremely disappointed in the staff. I asked him five times if he was denying me entry because of my service animal and clearly he was. Not only is this illegal, but it is disappointing during these trying times. read more

So reading some of the reviews I was worried about this place, but went on anyway. It is a small store in a sketchy area, especially when it's dark. The bars over the windows and doors don't help. Once inside it's packed with all console games you can imagine, and I mean Atari to the latest in hundreds. Looking through the old cartridge games I found many that were beat up and dirty, with some being unusable. Once I got to the disk games many were scratched up and it seemed like the prices didn't consider scratched or incomplete vs pristine. I saw some games locked up while the same one was on a shelf. They did have a lot of OEM and aftermarket accessories with some older ones being in the box. Once I dug through and searched I found some games I wanted. I then had to wait on the only other customer in the store as they were having to use a cd scratch remover device on a few of the games they were buying. I would think they should do that beforehand while cleaning up cases and testing games, but maybe their clientele doesn't mind. Once I got to the counter the guy was emotionless and made fun of all the games I bought in a condescending way. He did give me a deal since I told him several others I wanted didn't seem in playable condition. There seem to be several of these around the area so I will try something else when I'm back in town. read more

Video game stores like this are becoming a rarity these days and the gaming community should value and support stores like this. Every time I come in I see people shopping around in person and enjoying the experience of going to the local video game store. I even see kids buying older consoles and games that appeal to them more than modern games, which makes me happy and reminds me of when I was younger and got to go to the game store to buy a new game in person, and how much I've always enjoyed that experience. They've always given me fair prices, always have fixed any issues I've had with any used games or hardware I've purchased with no issues, and they always give great customer service that you can't buy and can't replace. Hopefully this place stays open for years to come and you have the chance to swing by and shop around for games and consoles! read more

Fantastic Prices and collection of games! My wife and I came in towards the end of the day to see what they had. We ended up buying a PS1 mini and a couple of games to have a blast from the past, childhood days. We were so impressed by the honest fair pricing and the vide collection of games. The store is incredibly small but there's so much jam packed in there. I saw games and attachments for consoles I haven't seen in years, best part was that they were all fairly priced. I love that the majority of the games are stored in cabinets based off genre and console. They have a bunch of new controllers for all sorts of consoles and HDMI adapters to enjoy the retro games on newer TVs. Do yourself a favor and come here and support this business. Retro Game Trader off Farmington is not worth the drive unless you're a MINT collector. The prices here are far superior to anything you'd find there. This game store is the last one in town competing with Retro Game Trader. read more

Sold me the wrong game, then refused a refund. I asked for Shrek for GBA video. They gave me Shrek 2, with the price sticker placed so that it covered the 2. After paying and peeling the sticker away, I saw that it wasn't the cartridge I had asked for. When I pointed this out to the employee, he told me he couldn't refund me, he could only offer in-store credit. Uh, dude. You didn't give me the cartridge I asked for. And you put a sticker over the only thing that would warn me that you're giving me the wrong cartridge, a sticker I can't remove until you hand it to me, which you won't do until I've paid for it. Are you seeing the fucked up business practices here? Am I supposed to check every disc in every case, too, to make sure you didn't slip in the wrong one to cheat me out of my money? Have whatever policy you want, but if YOU fuck up, either fix the mistake or give the customer their money back. Especially if I hadn't even left the damn store. This is the kind of shit that separates the good game shops from the douchey ones. P.S. Also dude the New 2DS XL is $99 new, why are you charging $150 for a used one? read more

This guy has everything and anything video game related. If you want it, he's got it. One of the nicest guys I've met and will search to no end for a game that you are looking for. This store is like a museum for old games and consoles. I have no complaints about this store or the owner at all. If you're looking for anything video game related then come here. I promise you, you will find why you're looking for at a fair price. read more

Came here for their grand opening and while extremely busy, they did really well. I'm always happy to see smaller stores compete with the big gaming retail companies so will support these guys. I managed to find some rare NES carts here and they were priced very fairly. The owners also hired a DJ for the event and raffled off prizes. Thanks VGW! read more

I'm no expert on video game stores but you'd better believe that I prefer ANY of these independently run game stores over Game Stop... a little disorganization and clutter to make it a bit more nerdy. I like it! There's a lot going on in this store! Movies galore. Games for every console. Consoles and controllers for all your needs! We came here with high hopes and left happier than you can imagine! We had all our needs met AND the guy running the show was very cool and friendly! We will return! read more

Video Game Wizards - Video Game Stores Near Me - Portland, Oregon

Cool store, they've got a big selection and the staff is knowledgeable and helpful. When I had a problem with my ps2 they helped fix it, I recommend! read more

So they tried to charge $35 for a USED ps3 controller...got him down to $30 (still too much)... And it doesn't work at all. This was my favorite place up until 3 months ago but now after I get my refund, I am done with this place. They also reduced their buyback rate from 50 percent of posted sale price to 40 percent on games. UPDATE: So I go back to the store the next day because he sold me a controller that didnt even work, expecting a refund, as he told me the day I bought it on the phone that I could. He refused to honor what he said and told me I could only have a store credit.... THIRTY BUCKS!! Why in the HELL would I want a credit in a store that I would not be frequentlng again???? Come to find out, he vindictively sold me the only UNtested controller in the store, even though he had other ones he COULD have sold me but chose this one because I voiced my displeasure with the stores practices after this manager taking over. There was a big ta-doo and he ultimately called the police to have me kicked out of the store after he was an asshole to me in front of other customers. I then informed him I would be filing a small claims complaint against the business and asked for the owners name. He told me it was on the website. When I got home and looked, it was NOT on the site at all. Nice try asshole, but that wont stop me filing. And considering I have a degree in Law,... youre fucked. read more

First time there was about 1 month ago, looking for N64 controllers. Called ahead and was told they had new and OEM controllers. Everything was as described, prices were fair they also surprised me with their selection of Games for the N64. The man was very friendly, answered all my questions, after purchasing about 4 items he even brought down the prices on all the items. Highly recommended. Really appreciate places like them that cater to the older gaming crowd and nostalgic video games and consoles. Customer for life. Thank you! read more

Whenever we stop in they're always very friendly and helpful. I love their huge selection of titles and systems to look at. We've gone in there for ages and I don't think we'll be stopping any time soon. read more

Absolutely love this place! My husband brought in our Nintendo 64, thinking it was broken and needing repair/refurbished. Not only was he in and out super quick, with a fixed system, but it was at no cost! These guys go above and beyond to help their customers and fixed our system super quick while also taking a work phone call and helping another customer! Definitely check them out for all your gaming needs! read more

"$20 or $25, maybe more..." was the price quote I received when asking how much for an un-priced game. This is of course being spoken while the employee is surfing eBay on their phone right in front of me... I want to like this place but there are several reasons after a few visits why I just can't recommend Video Game Wizards. The store is very disorganized and not customer friendly. The pricing is either decent or doesn't exist at all. If it doesn't exist, you'll be quoted a "variance" of prices based on eBay or "maybe higher". They do have a large inventory packed into a super small store without shelf space or the desire to price and categorize. My most recent interaction has completely turned me off from this place and I won't be frequenting this business much in the future. read more

It is amazing how much product Video Game Wizards squeezes into their space. It is just this tiny shop that is overshadowed (visually) by the 7-11 next door. Yeah, its that small. Its easy to lose track of time while navigating through all of the movies and games they have. You can vaguely decipher some sort of organization...or at least...that it was organized at some point. I suppose when the search is half the fun, its a good time just to browse for a while and it is unlikely I will leave without a few purchases. The store is generally overcrowded (for its size) and understaffed. The staff is always friendly but it looks like they have to work so hard. Perhaps cutting labor is the downside of the inexpensive prices. At VGW you can find movies for cheap! Cheaper then it would be to rent them in most cases. Most of the ones I've bought are just $2-3. They also have a decent variety of games and on older consoles as well. That is, in fact, how I found myself at VGW the first time. I was searching for a difficult to find video game for the xbox. I had gone all over town for a game that I wanted that night (and therefore didn't want to find online). After several stops I found myself at a store at Clackamas Town Center. After being told "no" by another game store employee, I was told that their Vancouver location had a copy of the game, but that it was decently scratched up. A customer who overheard my problem came up behind me and handed me a card for VGW. He told me that they have a killer buffer that could probably fix the scratched disk and that they might even carry the game! I headed out to this store and was pleasantly surprised to find that they not only had the game I was searching for, but it was only $11! This was almost half the price of anywhere else! Video Game Wizards (and the random stranger) saved the day! Hurray! read more

There's a lot to love about Video Game Wizards...so much so that it is quite sad that it is literally buried beneath so much product; only a few customers can actually fit inside the store at any given time. Yes, there are tons of vintage titles for those like myself who are inclined towards bolstering their own collection, but the massive display cabinets that dominate the center of the floor space don't do them any favors. For example, most of the space chock full of DVDs - I know that it is tempting for game stores to trade in movies in order to "take advantage" of a side market, but really, I am going to step out on a limb here and suggest that they pay out WAY more in credit on movies than they receive in profit from people who actually buy them. Those DVDs have got to go. Another problem is that their actually salable items are locked away out of sight - boxed games, import gems, etc...most of them remain out of sight or sitting behind the counter in less-than-obvious locations. All in all, a solid store with great stock...you might have a hard time finding it, though. read more

Love how the staff does their jobs great store highly recommended! COVID safe! If you want a good reliable game store to find old games and amazing consoles don't think twice just go chances are there is not any better store around read more

Where has this place been my whole life???? I wandered in here with some time to kill after browsing yelp for suggestions on nearby businesses in the area. I am so glad i did! This is a small and packed store which can be overwhelming but to me is part of what makes this place so great! Their selection of movies and games is out of control! As they say everything from atari to now! They have lots of retro systems (30 day warranty on all of their equipment) for what i felt were super reasonable prices (not only less than what youll find online but no shipping AND instant gratification). Their games are also priced right within the ranges of what youll find online and some a little lower (10 day period to return for instore credit only)! I came in to check out their selection of super nintendo and wii games, and was pleased with what they had to offer. I ended up getting a few for each system (im telling you, their pricea are awesome). I had been considering replacing my old jungle green n64 for quite some time, but hadnt found a good local store as my previous favorite had closed. I asked if she had any n64s in stock and she had a few options -including my coveted jungle green. I walked away with it too plus 2 games to get my old collection started. The system includes all the chords + 1 controller. They have older original controllers but also sell new controllers made by third parties, which i of course had to purchase so i can get groups going! She took the time to clean the machine off and plug it in to the tv so i could check it out and verify it worked which i thought was great. speaking of the service, Lacy was working at the time and I have to say I was impressed with her. The store was busy, she was the only one working and having multiple conversations with people, helping folks find their desired items, ringing up sales and also helping folks who came in to sell their items! The amount she took on was impressive and she also executed as though each person was the only one there. I would recommend this shop to anyone whos in the market for video games. I had a great experience and cant wait to go back!!! read more

The ONLY PLACE TO BUY GAMES IN PORTLAND! Seriously, very friendly and in depth knowledge of all systems., amazing inventory of hard to find games! I have shopped here for over 4 years and will only buy from them. Congrats on an awesome, well ran local business ! read more

These guys are rad. Came in looking for a replacement NES as my old one bricked out, and got one here cheap. The guy even subtracted the cable/controller prices since I didn't need them. It works perfectly. He also tested it on their TV right in front of me before selling it which I thought was extremely nice. I looked at their retro game selection a little but didn't have a lot of time. I'll be back for sure soon to check out what they've got. read more

It's nice that Video Game Wizards has such a large selection of games and dvds, but that's actually part of the problem... I think the place is supposed to be organized alphabetically, but lots of things seem out of place/you have to dig through their bins to find something. With such a large stock, the store itself isn't easy to be in... The aisles are big enough for only a little more than one person, so you always have to be constantly shuffling around to let someone pass by. As far as selection, this place does have stuff all the way back to the NES, which is nice for old school gamers. Everything is also pretty cheap as compared to most major used game retailers (cough cough Gamestop), so it's a nice way to check out old school games for cheap. My personal favorite thing about this place it their disc buffering machine. One of our copies of a 360 game was severely scratched. We tried taking it to another place, but they probably just made the problem worse... It took a bit of time, but Video Game Wizards got the product to work like new, so props to them. Overall, it's a bit small of a place with a whole lot in it, but it's a nicer and cheaper alternative than most used game outlets. read more

Writing this for my boyfriend since he is so happy after his visits this store. They have everything just ask it could be out back. They are always open to negotiation especially if you are buying several things.They test products before you purchase right in front of you. This is great considering a consistent history of broken purchases from Amazon on vintage items. Happy gaming!!!! read more

Good little store that's packed to the ceiling with used games. While buying a couple games there, I felt like I got a good deal. The staff was friendly but a little sketchy, pretty normal for these types of places. The one complaint I would have about this place is the faint smell of old cigarettes. If your in the hunt for an old game this is the place to look, but just a warning it's a little grungy. read more

I've been going to this store since I was a young teenager and I am now in my mid 20s. I have never had a bad experience here. I love this neighborhood store because they have the specific game or movie I'm looking for 98% of the time and I usually also find awesome things there that you wouldn't expect. Great selection on newer and older games. I rebuilt my N64 game collection through this place. I don't like to shop anywhere else when it comes to used games and movies because they staff here is always so nice and helpful. read more