Not sure of the technicians name who helped me but I called around 4pm with a pretty serious…read moreproblem in my opinion. My wedding video was stuck in my PS4 and have been putting off getting my Playstation fixed and he said it could take a few days to fix it and get the disk out. Which I was fine with. So I brought it in expecting it to be fixed by the end of the week. When I got there he asked if I had a few minutes to kind of hang out Which I did and he fixed it and had my wedding video out within a half-hour I was so freaking happy I would absolutely go here again and I will always recommend this place to anyone who needs video games or consoles. I will be buying all of my video games and consoles from here from now on! THANK YOU VIDEO GAME WIZARDS! I GIVE THIS PLACE 10 THANK YOU! THANK YOU! THANK YOU!

We came here to look around after lunch. My friend was looking for something specific and the staff…read moreseemed really knowledgeable and really nice and showed us around the area where the specific game would be. It's said there would be a dog in the store, but I don't think it was there that day so I was a little sad about that. There's not a lot of space to walk inside in the aisles, but we made it work. Overall, they have a large selection to choose from.

Awesome selection. Prices are market but they had a lot of hard to find items. Nice to be able to…read moreput your hands on what you are buying.

This little spot is everything I could ever hope for in a dork store. Their cartridge selection is…read moreinsane, and their Games Workshop selection of games outside of 40k is better than the actual GW stores. I just scored a Legions Imperialis card set that has been sold out online for months. Their new GW stock is perfectly curated for those who are interested in starting the hobby: and also deep enough that elder nerds will find whatever they are looking for. You need some Blood Bowl? Come on in. I should have bought a Vampire team but I didn't. Oops. You want a 40k knight? Let's go. You want a video game from 2008 that you think no one has heard of? It's here. I spotted things on the shelves that you absolutely can not find online. Get in here.

I love coming into this store. It's a treasure trove of retro nostalgia as well as current…read moreofferings. I have had good interactions with the staff at this location and they always greet me when I come in the door. They always ask if there is anything they can help me find. So far I haven't had a single disc in poor or decent condition in fact I would say excellent condition. I will keep shopping at this location in the future. For those complaining about not being able to buy online they are a local shop and not corporate relax you online warriors. Support in store purchases and long live physical.

This was a good store with a pretty good selection of disc games. I went looking for Xbox 360 games…read moreand was pleased. The staff were all nice and u was treated by at least two different employees offering assistance. Generally I found a bunch of games for under $10, didn't

I have picked up a few gems here! Competitive pricing and detailed descriptions of items make…read morebrowsing fun! They have had the same audio sounds from game machines and retro videos playing for years though, that is due for a change, but the quickly turned inventory allows for a sense of gambling excitement whenever I come by to check for additions to my collection. You can even be added to an alert list if you're hunting for a specific cartridge or disc. Excellent service and above par return exchange policy as well. Definitely worth it to stop by!

I tried supporting this local shop, but after what I saw, I won't be back. Watching a kid get…read morecharged $50 for a two-pack item with a $14.99 MSRP was enough for me. That's roughly $25 per modern pack--for cards that aren't vintage, scarce, or anything remotely special. There's a difference between running a business and shamelessly exploiting hype, and this shop clearly knows exactly what it's doing. That's not "market pricing," that's blatant price gouging aimed at the people least likely to know better. Card shops are supposed to build community and help grow the hobby, especially for kids. Instead, this place feels more interested in squeezing every possible dollar out of excited young collectors and their parents. It's hard to call yourself a community shop when you're pricing families out of the hobby. If your business model depends on overcharging kids and parents who don't know better, that says everything people need to know. Even their video games are priced way more than even EBay prices.

Quite possibly the nicest people in the retro game business…read more Amazing selection of games, systems, accessories and trinkets. Everything is very reasonably priced and I love the selection. But the true X-Factor IMO is the staff and how well they treat their customers, I am not what some would call a regular but I have been shopping with them soft the last few years and I am always greeted with a smile and asked if I'm looking for anything specific, and if there is anything they can help find for me. Truly a genuine and welcoming experience! I am grate for them and their hard work, thanks everyone, see ya next time!

i came in today, hoping to kick my smoking addiction and the lovely staff here pointed me towards…read moretheir ds games. not only did they have every game i could want, they also had the perfect remedy for my problem. in front of me stood 11 stop smoking coach DS games. for good measure, i bought 3. in case you are interested in doing the same, i left the other 8 for those who may be in my same situation. i also bought barbie island princess because that game is awesome. the games were all well priced- only $2.99 for a game to help me quit my smoking habit (priceless in my opinion). they also have an incredible selection of pokemon cards, consoles, cables, games for every console, and arcade games we would have tried if we didnt have dinner plans. i 100% recommend coming in and visiting for the wonderful games, staff, and friendly ambiance of this store. DEFINITELY come in if you are trying to quit smoking because a deal this good makes me think these games will sell out fast.

This is a great shop!…read more On my first visit there, I was having a miserable experience- the place was crowded, noisy, muggy and hot. The line was long and slow-moving. When I finally got to the register, I figured out why the place was packed and people were standing in the long, uncomfortable line.. The staff there were AMAZING. They took the time to listen to me, make some great recommendations and make sure that all my needs were met without being weirdly pushy or overzealous in their "selling". The customer service that I received was absolutely top-notch and made the environment more than tolerable. Typically I detest noise and crowds, but I look forward to each and every visit to this storefront. If they keep doing what they are doing now, I'll remain a raving fan for life.

Customer service is non existent. Employees don't even greet customers, instead continuing their…read moreconversations with other employees or using their cell phones. I hate that malls are dying, but this location needs to go anyway. Terrible!! Worst GameStop, ever.

I love this place! I love that its still around. After reading other reviews, i am shocked. Never…read morehad an issue eith Mr. Video. In fact I got text saying i owed a few dollars in late fees. Text sounded a little snarky .I responded to him right away and a told him I would come pay the fees the next day- I told him I was terribly sorry for the oversight. I got a response right away saying thank you for my understanding. If you have a late fee - just pay it. It might not be much but if everyone owed a dollar it would add up real.quick.. The organization of the movies is odd to me... BUTT....you can ask an employee to help and they are always willing to. Like I said- I love this place!

This place is amazing. It's also a relic left standing as a reminder of a better time…read more Sure you could stream your movies, videos, and games on services like Netflix or gamefly, but if you're anything like me it's just not the same. I need to see the box. Look at the pictures on the back and really weigh my options. That's why I love this place. I can rent games for all systems. I can rent DVDs and blue rays. I can choose from a physical selection instead of virtual. They have it all and its close to home. Hello instant gratification. The real bonus isn't the selection and gratifaction. It's the prices and customer service. The employees will bend over backwards for the customers. Reserving games and movies to make the customer happy. The prices are so affordable. Rent a game for $4 for 3 days. And for a dollar a day after that you can re rent for two days. This place is amazing. I can only hope that it weathers and stands 20 years from now.

I visit this GameStop often as it's the nearest one to me. Every single time I go in the employees…read moreare patient with my questions or willing to explain things to me, even when I seem to be asking dumb questions. When I went in a month too early to pick up a preorder they didn't give me a hard time, or tease me about it. I don't like GameStop as a corporation, but in general, I've always had a good time with the employees.

I've picked up free redemption codes through Gamestop before for Pokémon shiny codes (or event…read morecodes). It's never been an issue before to swing in and grab a free code (which the Pokemon Company AND Gamestop advertise it as), even a day or two after release. This time the code was for Scarlet/Violet, Shiny Miraidon/Koraidon depending on which version of the game you have. Get to this location shortly after opening (on 9/26/25) and it's ridiculously busy with people all in line trying to buy new Pokémon cards (and possibly Magic?). That's fine- however, we then learn that we are *REQUIRED* to spend $15 in order to get the *free* code. I understand one per person, that's entirely fair...but these are supposed to be free. I watched a young man get turned away because he didn't have money, he asked if he could show them his switch to prove he has played this game and loves it; he wasn't rude, he wasn't a re-seller, he was just a guy who loves his Pokemon game. He didn't have $15 to spend for his free code and they told him they couldn't help him because the District Manager told them that morning that people must spend $15 to get the code, to avoid re-sellers (5 minutes prior to this, another guy was irritated and insisted on the fact they're supposed to be free and she handed him two codes because she didn't want to "argue over a piece of paper". What?? She apologized and was mostly kind, but I can't understand the idea that this is okay. If I had chosen to be rude, would I have gotten my code for free? Neither employee was rude to us, the gentleman who rang us out for something we didn't want was quick and kind about it but this can't actually be allowed.. when we left I saw that same young man outside in absolute tears because he was turned away (and shouldn't have been). I hope he is able to somehow get his code, I gave mine to my younger brother (who is stuck at school) or I'd have given him mine. Most of the people in the store wanted to buy cards, and based on the way they were acting about it I am certain they are in fact re-sellers. So how is it a deterrent when those people are already spending enough money to get the code? Something doesn't seem right here. I went ahead and called the Clackamas store to inquire if we needed to spend money to get a code (so I could try to get one for myself since I gave mine to my brother) and they told me no, you just have to come in to the store and it's one per person. These stores should have the same District Manager..so who is lying? I won't be spending money at the Eastport location anymore because I don't think the manager there was being truthful.. I also work retail and I know that things can be cruddy sometimes, but I don't lie to people so my store gets more money and Pro Sign-Ups ‍

I've always gotten help when I've needed it, although there may be a wait if the store is busy. I…read morehave bought lots of games, systems and other items here. I understand people complain about service here but I've always been treated well and get what I needed done.

Horrible customer service. Told something was in stock and it wasn't. Sent to another store…read morebecause I was told it was in stock there and guess what? It wasn't. Canceled my pro membership and am still waiting for the refund. Customer service keeps giving me the runaround and blames financial institution. To top it off what I ordered from them was promised to be delivered in 2 days and it took 2 weeks. Better off going to Bestbuy or even Target or Walmart. They both actually have what I need in stock. I really wish AI will destroy their jobs. I'd rather talk to a bot then some punk nerd who has a worse attitude then a Starbucks barista.

If you're a physical media person, check this place out. They said they've been around over 50…read moreyears n it shows. Multiple rooms of vinyl, cd, dvd, vcr, posters, art, box sets, band tees, etc. literally everything. Dope spot.

Music Millennium has been a trailblazer in the PDX community for decades now and is by far one of…read morethe biggest record shops in the area that I have been to. They are located in the Burnside area where street parking will be your best bet. Inside, they have tons of physical media ranging from vinyls, CDs, DVDs, and more. Prices are very fair here and there is a huge selection. All of the staff are friendly and welcoming. You definitely need to give yourself at least 1-2 hours to really look through everything!