This is definitely one is the worst experiences I have ever had when dealing with a business. I…read morebrought in my PSP for a simple repair since it's my childhood one and I want to play it again. I gave them the PSP in the end of June. They told me it should be 1-2 weeks, which is fine. I come to pick it up, they tell me it's on our desk next to be repaired, told me to come back in 3 days. I come back and they tell me the same exact thing. I'm now in August and feel like I'm getting played. Do not come to this place of buisness for any of your needs, just go somewhere else and save yourself the time and energy.

Not sure of the technicians name who helped me but I called around 4pm with a pretty serious…read moreproblem in my opinion. My wedding video was stuck in my PS4 and have been putting off getting my Playstation fixed and he said it could take a few days to fix it and get the disk out. Which I was fine with. So I brought it in expecting it to be fixed by the end of the week. When I got there he asked if I had a few minutes to kind of hang out Which I did and he fixed it and had my wedding video out within a half-hour I was so freaking happy I would absolutely go here again and I will always recommend this place to anyone who needs video games or consoles. I will be buying all of my video games and consoles from here from now on! THANK YOU VIDEO GAME WIZARDS! I GIVE THIS PLACE 10 THANK YOU! THANK YOU! THANK YOU!

If you're looking for a wonderful experience with video games, whether retro or new, this is the…read moreplace to go to in Portland! The people on-staff are always helpful, and the selection is great! Prices are a little high, but on-point with other places so can't complain.

Awesome little shop in the middle of the action on Hawthorne. Friendly staff, awesome selection for…read morethe size of the shop, and a few dedicated parking spots out front. They have old school games and consoles as well as DVDs, some vinyl and a few comic books. Prices are fair. I brought some old Sega stuff and they gave me a fair amount of in store credit. Check it out for sure! Everyone needs a little nostalgia in their life.

I've always gotten help when I've needed it, although there may be a wait if the store is busy. I…read morehave bought lots of games, systems and other items here. I understand people complain about service here but I've always been treated well and get what I needed done.

Horrible customer service. Told something was in stock and it wasn't. Sent to another store…read morebecause I was told it was in stock there and guess what? It wasn't. Canceled my pro membership and am still waiting for the refund. Customer service keeps giving me the runaround and blames financial institution. To top it off what I ordered from them was promised to be delivered in 2 days and it took 2 weeks. Better off going to Bestbuy or even Target or Walmart. They both actually have what I need in stock. I really wish AI will destroy their jobs. I'd rather talk to a bot then some punk nerd who has a worse attitude then a Starbucks barista.

Love the variety, it's great to have a place to get physical copies of old games! The owner was…read morefriendly and knowledgeable:)

I popped in this past week as I just picked up an N64 and was surprised by the selection. customer…read moreservice was great and prices fair. I'll be visiting more as I look to grow my collection .

Awesome selection. Prices are market but they had a lot of hard to find items. Nice to be able to…read moreput your hands on what you are buying.

This little spot is everything I could ever hope for in a dork store. Their cartridge selection is…read moreinsane, and their Games Workshop selection of games outside of 40k is better than the actual GW stores. I just scored a Legions Imperialis card set that has been sold out online for months. Their new GW stock is perfectly curated for those who are interested in starting the hobby: and also deep enough that elder nerds will find whatever they are looking for. You need some Blood Bowl? Come on in. I should have bought a Vampire team but I didn't. Oops. You want a 40k knight? Let's go. You want a video game from 2008 that you think no one has heard of? It's here. I spotted things on the shelves that you absolutely can not find online. Get in here.

I love coming into this store. It's a treasure trove of retro nostalgia as well as current…read moreofferings. I have had good interactions with the staff at this location and they always greet me when I come in the door. They always ask if there is anything they can help me find. So far I haven't had a single disc in poor or decent condition in fact I would say excellent condition. I will keep shopping at this location in the future. For those complaining about not being able to buy online they are a local shop and not corporate relax you online warriors. Support in store purchases and long live physical.

I've always been happy whenever I come here. The selection could be better, but is limited by the…read morespace available. Fair prices and a great selection. Definitely suggest signing up for their customer rewards program. It's an excellent program to get discounts of products.

Quite possibly the nicest people in the retro game business…read more Amazing selection of games, systems, accessories and trinkets. Everything is very reasonably priced and I love the selection. But the true X-Factor IMO is the staff and how well they treat their customers, I am not what some would call a regular but I have been shopping with them soft the last few years and I am always greeted with a smile and asked if I'm looking for anything specific, and if there is anything they can help find for me. Truly a genuine and welcoming experience! I am grate for them and their hard work, thanks everyone, see ya next time!

i came in today, hoping to kick my smoking addiction and the lovely staff here pointed me towards…read moretheir ds games. not only did they have every game i could want, they also had the perfect remedy for my problem. in front of me stood 11 stop smoking coach DS games. for good measure, i bought 3. in case you are interested in doing the same, i left the other 8 for those who may be in my same situation. i also bought barbie island princess because that game is awesome. the games were all well priced- only $2.99 for a game to help me quit my smoking habit (priceless in my opinion). they also have an incredible selection of pokemon cards, consoles, cables, games for every console, and arcade games we would have tried if we didnt have dinner plans. i 100% recommend coming in and visiting for the wonderful games, staff, and friendly ambiance of this store. DEFINITELY come in if you are trying to quit smoking because a deal this good makes me think these games will sell out fast.

I've picked up free redemption codes through Gamestop before for Pokémon shiny codes (or event…read morecodes). It's never been an issue before to swing in and grab a free code (which the Pokemon Company AND Gamestop advertise it as), even a day or two after release. This time the code was for Scarlet/Violet, Shiny Miraidon/Koraidon depending on which version of the game you have. Get to this location shortly after opening (on 9/26/25) and it's ridiculously busy with people all in line trying to buy new Pokémon cards (and possibly Magic?). That's fine- however, we then learn that we are *REQUIRED* to spend $15 in order to get the *free* code. I understand one per person, that's entirely fair...but these are supposed to be free. I watched a young man get turned away because he didn't have money, he asked if he could show them his switch to prove he has played this game and loves it; he wasn't rude, he wasn't a re-seller, he was just a guy who loves his Pokemon game. He didn't have $15 to spend for his free code and they told him they couldn't help him because the District Manager told them that morning that people must spend $15 to get the code, to avoid re-sellers (5 minutes prior to this, another guy was irritated and insisted on the fact they're supposed to be free and she handed him two codes because she didn't want to "argue over a piece of paper". What?? She apologized and was mostly kind, but I can't understand the idea that this is okay. If I had chosen to be rude, would I have gotten my code for free? Neither employee was rude to us, the gentleman who rang us out for something we didn't want was quick and kind about it but this can't actually be allowed.. when we left I saw that same young man outside in absolute tears because he was turned away (and shouldn't have been). I hope he is able to somehow get his code, I gave mine to my younger brother (who is stuck at school) or I'd have given him mine. Most of the people in the store wanted to buy cards, and based on the way they were acting about it I am certain they are in fact re-sellers. So how is it a deterrent when those people are already spending enough money to get the code? Something doesn't seem right here. I went ahead and called the Clackamas store to inquire if we needed to spend money to get a code (so I could try to get one for myself since I gave mine to my brother) and they told me no, you just have to come in to the store and it's one per person. These stores should have the same District Manager..so who is lying? I won't be spending money at the Eastport location anymore because I don't think the manager there was being truthful.. I also work retail and I know that things can be cruddy sometimes, but I don't lie to people so my store gets more money and Pro Sign-Ups ‍

Not particularly a fan of the current manager at this location, but I do believe that GameStop is a…read moregood company. One of my favorite employees from here no longer works at the location so now I would have to visit other malls to get the games and merch that I want.

I purchased my son a new to him Xbox in Newport today. The cable the guy gave us wouldn't stay…read moreplugged into the machine. We went into Game Time to see if we could purchase one. He said no, but I'll give you one for free. I was shocked. How awesome was that. My son is now getting his system all set up at our home. We will be back to get accessories & games. Thank you so much. You talk about good customer service!!!! Highly Recommend. A+++++

Great service people are nice and better deals then GameStop 10/10 would recommend. Tried to sell 2…read moregames at GameStop for 25 dollars, this place paid me 35 dollars for my games. I'm surprise they don't have 5/5 stars. They also helped me find comparable gaming headphones for my Nintendo switch with all the capabilities I needed. I hope this place stays open because I will go to them for all my future game transactions.

This is a great little independent bookstore nestled in downtown Milwaukie! Solid selection of…read morebooks and gifts, and the staff are very friendly and helpful. I took my young son here once, and he had fun in the kids section. I also came one time with a couple friends, and we enjoyed perusing together. I wish they had more used book options, but I always enjoy stopping by when I'm in the area!

I went to 6 different independent bookstores on independent bookstore day and Spoke & Word was my…read morefavorite by far. They had such a great selection and the staff was so friendly and helpful. I hadn't really been to Milwaukie before but this Main Street area was really cute.