Absolutely outstanding service! After dealing with a persistent plumbing issue that two visits from…read moreanother company failed to resolve over a span of months, I finally called Alaska Sewer & Drain. I'm so glad I did. Their technician, Keenan Laird, was everything you'd hope for--courteous, fast, knowledgeable, efficient, and incredibly effective. Keenan quickly diagnosed the real problem and had it fully resolved within minutes. No runaround, no wasted time--just professional service that gets the job done right. Highly recommend Alaska Sewer & Drain and especially Keenan!

I used this company two years ago and got to work with Scott. It was a great experience, he was…read morevery helpful, kind, and timely. I was a HUGE fan. That being said, after trying to use their services recently, I will never go through this company again. The lack of communication, customer service, care, and/or regard for my time and money is eye opening, very frustrating, and disappointing. My recent experience: I scheduled an appointment for the 11th for my flooding utility room. Tenants can not use their washing machine until this is fixed. They said they'd contact me 30 minutes prior to arriving and they could show any time between 8am-5pm. I really needed this done, so had taken the day off of work. At 4ish-pm I called them and said the job takes at least an hour to do and "I still haven't gotten a call from anyone... is anyone coming?" They tell me there was a "family emergency" and they'd have to cancel. Although frustrated, I could see that being out of their hands, and understood. However, I had to call them to find out they weren't coming, and reschedule myself. The soonest they had was a week out! I need it done, so I agreed to the date. We rescheduled for today the 17th. Again, they'd call 30 minutes in advance, blah blah blah. Not only, has no one called to say they are or aren't coming but I have called them twice to make sure I was still on the list for the day and ensure I wouldn't be missed or rescheduled again. Both times, I was told their dispatch would call me back, and I've not received a single call. Like last time, I took the day off of work to meet them here. It is already an expensive service to have done, but I'm also having to take time off of work to be here, costing me even more money. I'm not sure why it's been so painfully difficult to work with AK Sewer and Drain this time around. I did learn they're managed by a comapny based out of Illinois now. Im not sure if that was the case a few years ago, but the drastic difference in customer service is astonishing. I will not be using this company any more, I am so beyond frustrated. A friend recommended I call One Stop Services in town. The owner's daughter answered the phone on the third ring! Due to the plumbing problem I'm having she had me speak with her father (the owner) to ensure the correct service was scheduled. He was very kind, funny and personable, and they got me scheduled for tomorrow morning! It was SO EASY AND SIMPLE, just as it should be. Awaiting tomorrow's service outcomes with One Stop Services, I might be taking my future business there moving forward.

Excellent customer service with prompt responses and scheduling septic pumping. Provided notice…read moreprior to arrival as requested which allowed me to meet and talk with technician while tank was being pumped. They will get all our service and recommendations from now on.

Quick and reliable service at a fair price. And they don't try to rip you off by pumping less or…read moretrying to collapse your tank like the other companies in town. I'd recommend Isaacs to anyone.

Around The Clock was called to my home to pump a tank for removal. They invoiced me for 2 vac truck…read moreservices which they didn't do and won't return my calls or get back to me regarding the charges. I would not recommend using this company as they do not seem to me to be reputable.

Needed our black water tank purged on our RV. Thought it was plugged. I called Around The Clock and…read moreleft a message. They returned my call within minutes and was able to meet up with their truck within 15 minutes. Very impressed with their response time. Turns out there was no clog but an extra valve we didn't know about. Learned this from the driver. Knowledgeable too. Bonus! Highly recommend this business.

Emailed them on a Sunday evening for a clogged kitchen sink. The next morning they dispatched a…read morecrew and I was fixed before noon. Friendly, efficient and effective service was greatly appreciated, and they took all the Covid 19 precautions seamlessly.

Denali Sewer and Drain completed opening two roof drains the day I called them. Very professional…read moreand knowledgeable.

I have nothing but great things to say about this business. I had a couple of vent pipes that were…read moresheared off and buried. They found them, reinstalled new ones and pumped out the septic. Found them to be very professional and quick.

I lived in Peters Creek and moved in 2018. When I sold the house I knew the septic system had to be…read morereplaced. I hired JRs to do the work and it wasn't cheap. I moved out of state but was talking to a neighbor and found out the septic system failed again. Apparently JRs won't honor the work due to the new owner, and they quoted the single mom $40,000 for a new system. This is ridiculous and I plan on calling them and writing as many bad reviews as I can,