The team at Sage Mechanical is one of the most professional team I've dealt with. Brent, Chris,…read moreZach and the rest of the team are very responsive to my inquiries, very honest with their pricing, and they delivered their promise efficiently and promptly. Thank you for doing the job for short amount of time before I post my house for sale! I highly recommend the team!

Excellent service and response time I was impressed with…read moretheir professionalism and efficiency

Keith was our tech. Heat went out Sunday evening. Called Diamond. Said they would send someone…read moreout Monday. Keith arrived around 1:30pm. Temp indoors was 52 degrees. He checked out furnace and said old unit. Went to shop to see if he could get part. Gone more than 30 minutes. Got back and said this part better work. At 4:30 showed my husband broken part. Said couldn't weld or do anything to unit. I started calling multiple vendors in town to get new furnace installation bids. My husband took broken part to friend for help. When returned I'm on a second level up in our home and hear a screaming match in my garage. I walked down and tech was yelling at my husband- appeared to be getting very aggressive. I said why are you yelling at my husband? He said I have to get paid. I said you have a credit card on file-bill us. We asked him to leave. My husband took broken part to welder and Anchorage plumbing and heating fixed my furnace in a hour while Diamond had us spend miserably cold night in house with no heat. Temperature inside next am was 42 degrees. Stay away from this company. Our experience was brutal and they want to charge us $100 more for doing nothing except leaving us without heat. If I could rank them zero,I would. Terrible experience!

Sad experience with Dimond Heating as a new home owner. Lack of diagnostic skills and follow up on…read morecustomer care. Paid asked price and extra charge for the inspection to tackle the problem 2 technicitians were not able to figure out the issue with heating system in my new home. Money are gone, now loosing hot water /heat. Dimond heating failed to diagnose the issue in a first place, and asking more money for additional visits, even for the system replacement estimate. Called to notify a supervisor, have not received a supervisor call back. Feel deceived.

no negative just positive love the company love the…read moreemployer especially Jerry goes out his way they definitely take their work and their customer service with a passion, I call diamond heating they came out whatever they were doing to my HVAC something always come up wrong, I always go back to Arctic 24 hours I highly recommend this company you won't be disappointed just give them a call, definitely a sucky New Year's beginning our HVAC heater went out we have no heater for two days the company definitely concerned about us they're trying to save us money waited on Monday not the weekend there is a so we waited till Monday they came, and took care of it and definitely educate us on our HVAC ever since we never have a problem.

Called because the house was not warming up, down to 58 degrees. His technician was on the way to…read moreGirdwood on a call. He asked me to send a couple pictures of the unit. Just by looking at the pictures he identified the problem. I was able to fix it and house is warming up. Thank you!

Don was great. He was at my house within 30 minutes of my call and didn't mind me shadowing him…read morethrough the visit to learn/help troubleshoot. He was very patient in explaining his thought process, as well as how things worked. He even walked me through a later problem I had on the phone. All-in-all great service - will definitely use again.

Good luck getting a hold of anyone. I was trying to get a pipe moved. They probably aren't in…read morebusiness anymore.

Great Company, good people, very friendly and honest…read more Scott have been doing business with my family since 1997. We have never gone to any others. Both of them are very professional and courteous. Honest small business like this is what make Alaska a great place to live.

Scott's Heating & Air has serviced and maintained our home heating system for 20 plus years. They…read moreare quick to respond, professional and thorough. I would highly recommend them.

Service was good. Everything i asked for got fixed in a timely manner. But i could the rep did not…read morelike his day job. It's ok to have a bad day.

Well they got this deleted off Google reviews so I'm going to post it on every other review site…read morethat I can to warn people of this company's shady practices. BTW. They didn't bother to contact me to discuss my review. What I left on Google Reviews: "Called with clear instructions on what I wanted done. I needed a garbage disposal removed and the sink converted back to a normal sink. You'd think that would be a simple, quick job for a plumber, right? These guys showed up and had to do an ESTIMATE for THIS and wanted to charge me $696.17 for THIS. I thought it had to be a joke. To change out the disposal? $865.83! HAHAHAHAHAHHAHAHHAHAHHA! I guess they thought since I am a woman I am an idiot. Took him a LONG time to come up with the estimate. I guess when you have to tack all kinds of costs on to get that number it takes a while. Anyway, what kind of plumber can't do a simple job like this the same day? Save yourself money, call Anchorage Plumbing and Heating. Didn't need an estimate. Came with the disposal, completed the work in under an hour, and didn't treat me like I was a cash machine idiot".