We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

After vetting 10 bids for the complete replacement of my HVAC unit, I selected Felix's Heating and…read moreCooling Services for reasons completely independent of price. My exact words to him were, "oftentimes it's the potential for building relationships that make difficult transactions like these easier to manage." Felix was very upfront, fair, and didn't over-promise anything, yet was able to impress upon me that the project would be professionally done and would meet my expectations. He thanked me for my military service and further honored that by providing a 5% discount. On the day of the job, his crew arrived on time and in short order had begun working to return me and my home to a desired state of normalcy. I have already referred another friend, and would not hesitate to call on him should I need HVAC work in the future. Do yourself a solid and give him an opportunity to win your business too!

They fit me in quick, before a holiday weekend. Showed up on time and provided feedback after the…read moreappointment. Reasonably priced.

Just had Chris and his team come in and put a new HVAC system in my house. He came out and gave me…read morea quote then had the system installed in just a few hours the very next day. He is very easy to work with and came in at half the price of another company that I was going to go with. Highly recommend him.

From the owner: When you are in need of professional service in the city of Austin & the surrounding area, trust in…read moreCentex A/C Specialist. We are locally owned & operated, equipped to handle any hvac issue you may encounter.

I've been using them for years. Local, good pricing and very quick response. I highly recommend…read moreSouthwestern.

I had really high hopes after my first interaction with the owner of this company. I called to…read moreschedule an estimate for my AC that was making a weird noise and not cooling. He was one of the few people that took the time to ask questions and explain some possible causes to me. Better yet, he said he could come look at it that afternoon. I took off work early to meet him, and was instead met by a pair of young men who didn't look like they were even out of high school yet. They opened the machine up, made a repair and a comment about how, although the noise was annoying, it should still cool. After explaining it wasn't cooling, they went out and found two more things wrong. I asked them to inspect my ductwork while they were there and was told they'd return a couple days later to replace parts and inspect and measure the ductwork. When they returned, I was told they didn't bring coveralls to do the inspection--even though they were supposed to--and so they would have to come back a third time to do that part. After waiting a week and hearing nothing, I reached out to get scheduled and got no reply. I waited another couple weeks and reached out and again and got no reply. As the icing on the cake, I had to hire a different company to come out and finish the repairs and was told that the part that Southwestern installed was installed incorrectly, was broken, and I'd now need to pay a second time to have it replaced, AGAIN. This company is incompetent and unprofessional. Highly disappointed and will share my experience with others seeking AC repair work at every opportunity.

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

I scheduled a routine AC tune-up with Honest Air Conditioning and Plumbing. When booking, I was…read moretold the service included essential maintenance like greasing moving parts and checking system pressure. However, once the technician saw our unit was only two years old, his engagement noticeably dropped. None of the promised checks appeared to be done, and no post-job report was provided to show pressure levels or motor amp loads. The tech did clean the outdoor condensor coil which was deemed dirty. To make matters worse, getting the invoice required multiple follow-up calls and messages to the office. Overall, a disappointing experience.

Shout out to Dan at Aironx for fixing the issue we had where our bedroom is never the same…read moretemperature as the rest of the house. We have spent thousands trying to fix this and it ended up being an easy quick fix. Dan also helped us find our doorbell transmitter. Quick efficient service that was very much appreciate.

From the owner: With 25 years of hvac experience there is nothing we can't haddle. From routine maintenance to full…read moreinstallation we are ready to meet your needs. Veteran owned and operated.

Andrew is a real pro, absolutely knows his stuff. completely replaced my old AC inside and outside…read morein less than a day and saved me from the heat. definitely give him a call.

I do not typically write reviews however after my recent HVAC service appointment with Andrew of…read moreAustin Airworks, I feel compelled to share what an outstanding job he did. He was polite, professional, and arrived on time (as always). His expertise was clear, and he meticulously explained everything he inspected without trying to pressure me into an unnecessary replacement for my 5-year-old system. He worked with exceptional care and left the workspace spotless. It's not always easy to find such a reliable and honest craftsman in this field and his prices are reasonable. I highly recommend Andrew and Austin Airworks for anyone looking for trustworthy HVAC services!

Gary came out to our house to check on our 23 year old air conditioning unit. We were expecting to…read morehave to replace it but he told us there was nothing wrong. He Changed our filter for free and told us there may be some furnace problems we need to take care of before fall. My wife asked for an estimate and it was such a fair price... I get reviewed on yelp daily and take the the good with the not so good... I give you my word this man will do you right... Honest and dependable service John Mueller JMuellerBBQ

Gary from Air Repair helped us out with our air conditioner a couple times after we bought an older…read morehouse. He diagnosed the problem in each case and corrected it without any up-selling or unnecessary additional work. I highly recommend him!