Jacob and Bryan did an excellent job on my spring HVAC check-up. Since I had a new system installed…read morejust a few months ago (by Service Wizard), it was reassuring to see everything running perfectly. They took the time to thoroughly clean the condenser and ran multiple tests on the attic unit to make sure everything was operating as it should. What really stood out was how they walked me through the entire process at the end, showing photos and explaining each step. It gave me a lot of confidence in their work and attention to detail. I'm very happy with this company and would highly recommend them.

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

They fit me in quick, before a holiday weekend. Showed up on time and provided feedback after the…read moreappointment. Reasonably priced.

Really awesome service, responded quickly and service was excellent and reasonable too. Definitely…read moreour #1 go to for ac service from now on

I have done business with Vic's Heat and air for over 30 years always prompt and reliable service.read more

Vic's AC replaced our unit several years ago with a smaller, quieter and more efficient unit. Very…read moregood work, better than the previous subcontractor. After a few years, we had a problem with the heating system just before Thanksgiving; Dan responded quickly, provided heat temporarily until a warranty part was shipped. Quick response, knowledgeable good people.

I've been using them for years. Local, good pricing and very quick response. I highly recommend…read moreSouthwestern.

I had really high hopes after my first interaction with the owner of this company. I called to…read moreschedule an estimate for my AC that was making a weird noise and not cooling. He was one of the few people that took the time to ask questions and explain some possible causes to me. Better yet, he said he could come look at it that afternoon. I took off work early to meet him, and was instead met by a pair of young men who didn't look like they were even out of high school yet. They opened the machine up, made a repair and a comment about how, although the noise was annoying, it should still cool. After explaining it wasn't cooling, they went out and found two more things wrong. I asked them to inspect my ductwork while they were there and was told they'd return a couple days later to replace parts and inspect and measure the ductwork. When they returned, I was told they didn't bring coveralls to do the inspection--even though they were supposed to--and so they would have to come back a third time to do that part. After waiting a week and hearing nothing, I reached out to get scheduled and got no reply. I waited another couple weeks and reached out and again and got no reply. As the icing on the cake, I had to hire a different company to come out and finish the repairs and was told that the part that Southwestern installed was installed incorrectly, was broken, and I'd now need to pay a second time to have it replaced, AGAIN. This company is incompetent and unprofessional. Highly disappointed and will share my experience with others seeking AC repair work at every opportunity.

Gave helpful advice and worked quickly, efficiently, and respectfully. Response time was good.read more

My rep Donny was sure to let me know what I would need (the condo I bought did not have a carbon…read moremonoxide detector on the floor connected to the garage), as well as other options that were not necessary, but he could do if I wanted. He ended up having a compatible detector with him in his van, so he was able to install it during the same appointment. Price was very reasonable, so I was happy to have him take care of it.

Shout out to Dan at Aironx for fixing the issue we had where our bedroom is never the same…read moretemperature as the rest of the house. We have spent thousands trying to fix this and it ended up being an easy quick fix. Dan also helped us find our doorbell transmitter. Quick efficient service that was very much appreciate.

From the owner: With 25 years of hvac experience there is nothing we can't haddle. From routine maintenance to full…read moreinstallation we are ready to meet your needs. Veteran owned and operated.

Andrew is a real pro, absolutely knows his stuff. completely replaced my old AC inside and outside…read morein less than a day and saved me from the heat. definitely give him a call.

I do not typically write reviews however after my recent HVAC service appointment with Andrew of…read moreAustin Airworks, I feel compelled to share what an outstanding job he did. He was polite, professional, and arrived on time (as always). His expertise was clear, and he meticulously explained everything he inspected without trying to pressure me into an unnecessary replacement for my 5-year-old system. He worked with exceptional care and left the workspace spotless. It's not always easy to find such a reliable and honest craftsman in this field and his prices are reasonable. I highly recommend Andrew and Austin Airworks for anyone looking for trustworthy HVAC services!

Gary from Air Repair helped us out with our air conditioner a couple times after we bought an older…read morehouse. He diagnosed the problem in each case and corrected it without any up-selling or unnecessary additional work. I highly recommend him!

We have used Gary for a couple of years now. There is no other company I would trust and rely on…read morethan him. We had an older unit, over 16yrs old, and we knew the time would come when it would give up. He helped keep it running great, but we decided it was finally time to get it replaced. Gary was upfront with the pricing. Gave us options. Helped us become more energy efficient. There were NO surprises, ever. He is affordable, honest, and works with your budget to boot. I highly recommend him if you need service or even a new unit.