Rob is amazing! Super knowledgeable, trustworthy and dependable. We had 4 different companies come…read moregive us quotes and he was the most honest and knowledgeable about many different AC brands. So we chose him. That was 2 yrs ago. We recently had an issue where our AC wouldn't come one. I called Rob and he came over quickly to get it working again. It was a small malfunction with the drain pipe sensor. He stands by his work and is there for his customers! We won't use anyone but Rob!

Finally found the right one…read more HVAC maintenance, repair and replacement is the most expensive thing I have had to pay for as a home owner so of all the people I have in my contacts, getting this one right is the most important. Rob is no nonsense, no BS, lay out all of the facts and pros and cons. You can trust him with a key to your home and I don't waste my time getting quotes from anyone else. It's nice to work with people who get the job done right the first time, charge you a fair price and take good care of you because their reputation matters.

John is a true professional. He has great integrity, knows all about his business, is prompt and…read morestrives to please customers. I would highly recommend him over anyone else in this field. James f.

John's a treasure. Knowledgeable and honest. Been using John for over 20 years. Highly recommended!read more

AC stopped working middle of the night on Wednesday evening. Was lounging in bed watching videos…read moreand heard a pop. Thought it was my crazy neighbor banging his door closed, and forgot about it. Then I started to hear a buzzing every 5 minutes or so. Told my wife to check her phone, figuring that was vibrating. That wasn't it. I then thought hmm what could it be, and as I listened closer noticed it coming from outside where our AC unit is. Went and checked thermostat and saw it was at 78. Wife likes it on 72 and I can say this unit has been managing that this year with the lower summer temps. Went out and checked it and yes the fan was on but you could tell the compressor was trying to kick in and buzzing like missing a connection. Knowing from my past AC events and that pop, I figured and hoped it was the capacitor which is usually a quick fix. The unit was 4 years old, but I was not surprised being an electrical engineer and knowing how more of the solid state components added to these appliances don't last as long as old discrete mechanical ones. What happens in our throw away economy. That is why I was so glad we used Eric. He not only gave us a great deal and great service but he offered the best warranty around. Wife texted him Thursday morning and he showed up less than 30 minutes later. He worked for about 20 minutes knocked on the door and said it was a bad capacitor and all fixed, and reminded us to not touch the thermostat for the next day or so. We asked how much we owed him and he said, "No charge." Music to my wife and my ears. House was back down to 72 by mid day and everything back to normal. Everyone has anxiety when it is mid summer and AC goes out. Not us. With an expert like Mr. Fontaine, taking care of us, the worries are gone.

You will not find an AC company more honest and quicker to come out than Fontaine AC. We called…read moreEric last night at 6pm after we noticed our AC had stopped cooling (in the middle of August ), and he was out here first thing this morning to fix it. He fixed it quickly for a great price. We have used Fontaine AC for years (and so have many friends and neighbors) & we couldn't be happier with his services!

I had some AC vents replaced at were I work and the installers were professional at what they do…read moreand did a great job. Cleaned up after they were done. Keep up the great work.

Top notch A/C specialists!!!! I had a brand new two-stage Trane system installed by another…read morecompany that wasn't installed/functioning correctly. Dave from Air Conditioning specialists came out and was able to trouble shoot, fix multiple issues, and now I have the whole system running beautifully. 100%, I will ONLY be using Air Conditioning Specialists for all future maintenance and needs. Austin is tough town to find good service providers, ACS is clearly one of the best.

After a rough start to my hvac leak, Totally Cool came through with flying colors, spending time to…read morediagnose the issue, fix it and checked back to make sure it was working correctly. I appreciate Anthony's time and care and the sincere apology for the rough start.

I really wanted to give this business a higher rating because my initial experience with Anthony…read morewas fantastic. He provided a thorough inspection and great feedback as we looked to upgrade our AC and centralize our system. Unfortunately, that's where the service ended. Despite following up multiple times since the summer, I never received a quote or a return call. To make matters worse, the office staff was incredibly unprofessional; the woman I spoke with was short, dismissive, and lacked basic customer service skills. Do yourself a favor--there are many other companies in Austin that are more responsive and work directly with Austin Energy (CoA) for incentives. For a comprehensive list, check the Austin Energy website, but here are the companies currently listed as participating in home energy savings: 1st Choice Energy Abacus Plumbing, Air Conditioning & Electrical AC&A INC dba American Conservation & Air Airco Mechanical, LTD Attic Insulation & Energy Savers LLC Castillo's Service Conservation Services Exalted Solutions LLC Green Collar Operations Intelligent Air Services McCullough Heating and Air Conditioning Quality Living Services Stan's Heating & AC The Solution Finders AC & Heating LLC We ultimately went with Service Wizard for our new install and highly recommend them. They were prompt, efficient, and cost-competitive. I still recommend getting at least 3 quotes to ensure a fair price, but save yourself the time and skip this company.

Michael M was absolutely outstanding! He was knowledgeable, professional, and kept me informed…read morethroughout the entire service call. He took the time to explain the problem in detail, what was needed to fix it, and how long the repair would take. I always knew what was happening and what to expect. What really stood out was Michael's genuine focus on customer service. He was friendly, personable, and clearly cared about keeping my family comfortable. While the repair was being completed, he even brought in portable units to help keep us cool. Michael did exactly what he said he would do and completed the work when he said it would be done. His communication, professionalism, technical knowledge, and commitment to his customers were exceptional. Great technician and an excellent representative of the company! I highly recommend this company for any HVAC service needs.

McCullough's technician Sam repaired our AC system with expert problem solving and efficiency;…read moreclogged water line caused system to shut down. Having McCullough's comfort contract we were not charged for the visit and analysis. We did pay for labor to cut and flush the waterline and install an access coupling. Sam proposed two solutions, explaining both clearly; showing photos of each way to have future access to flush the water line if needed. His professionalism , expertise, efficiency and clear explanations were much appreciated. This repair reinforced the value of keeping McCullough's comfort contract (2x/year inspections) for Heat and AC maintenance visits including emergency servicing; much needed in 90°+ heat.

Sean was great ..did more than any another A/C company had done ..my ac works better than before…read more..highly recommend..

Made the mistake of using McCullough Heating and Air who are way overpriced. When challenged with…read morean offer to match a competitors price, Cedar Park responded quickly with a quote $800 less for a warranty repair. Now McCullough refuses to honor that offer because "they aren't comparable in size and service." Avoid McCullough and go with companies like Cedar Park Air who offer fair pricing.

I have re-written this several times because it is not near good enough for the great service I…read morereceived from Matt and his team at Pure Aire HVAC. Not only great service, but also a great price. I originally was going with another company that I canceled the day they came to install a new system. I won't go into details about how bad they were because this isn't about that company. I was given Matt's number and I'm so happy I was. I was given two options and a very clear estimate. I went with Pure Aire and I'm so glad I did. The crew showed up on time and got to work. The crew was courteous, friendly and kept me informed. Matt, the owner was wonderful. He came out quickly and we were able to move forward. I can highly recommend this company. You will not regret it. Thank you Matt and the rest of your crew!

I'm very disappointed with the lack of communication from Pure Aire HVAC. I reached out multiple…read moretimes by phone regarding my service needs, and despite leaving messages, I never received a return call. Reliable communication is a basic expectation when dealing with an HVAC company, especially when customers may be dealing with time-sensitive issues. Unfortunately, my experience showed a complete lack of follow-up. Based on this experience, I would hesitate to recommend Pure Aire HVAC to anyone who values responsiveness and professionalism.