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    Veterinary Emergency Group

    4.1 (189 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Group

    Emergency pet hospital

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    Jennifer M.

    This is now going to be my go to emergency room I bring my dog to! (Hopefully I don't ever have to again) I was amazed the moment we walked in when they immediately greeted us & rushed my husband & I WITH our dog to the back to be seen. We called on the way to make sure she could even be seen and they sent us an intake form to be filled out before we arrived. We did that in the Uber ride there. Our 8 year old dachshund had her very first seizure on our normal walk after work around 6 pm. We thought we almost lost her on wacker as we were walking through a mob of after work commuters. It was the scariest moment of our lives. After she came to we rushed her to this ER. LOVE the open concept of this ER! We were so happy to be able to go back with her while she was being seen & The fact that they treat your pets needs with urgency!!! Thank you sooo much to Cris or Kris who was our nurse. The compassion and patience she had was so different from what I've received at MedVet ER years ago. She spent so much time with our baby and answered all of our questions. She gave us her honest opinion and didn't seem salesly when talking to us about treatment options. She mentioned the bloodwork and IV could be possibly around $500 but would have the Dr. confirm. Dr. Cave was also very compassionate and sweet. She recommended we do blood work, IV and even XRays to check our dogs brain. We opted to just do bloodwork and wait to take her to a neurologist next week. The bloodwork came back in about 30 mins! While we waited I grabbed us some snacks because it was dinner time and we were STARVING! (Great snack options!!! Loved the healthy options) Loved the water dispenser with flavor options as well. The bathroom was shockingly really clean also!! These little details all made me feel better about spending $1000 on blood work that I could have done for free at Banfield with her plan. The girls working the desk were also so sweet. Highly recommend this place! Thank you to all the amazing staff for working odd late hours for our babies !!! You guys are all angels!!!

    Fay H.

    I cannot recommend VEG enough if you ever have a veterinary emergency. They specialize in all animals and have the most wonderful, transparent, hands on approach to your pet's care. Owners are very well informed every step of the way and can stay as long as they want. My brother's cat unfortunately got very sick and got the best care during his 72 hour stay. They even have a quiet room for anxious kitties that is in the back and has cat TV playing for them. VEG is a chain so be sure to check which location is the closest to you.

    Jaime H.

    Our beloved cat, king of our house, fell screaming to the bathroom floor one August morning. Horrified, we rushed him here. The vet quickly assessed what had happened and got him on pain meds. She suspected he had thrown a blood clot, probably due to heart disease. Circulation tests proved her hunch had been correct, and his back legs had no blood or oxygen flow. We had to say goodbye to our sweet baby that day. They kept him comfortable while we dealt with the shock, called our daughter at school, and waited for her to join us. We all said goodbye together for well over an hour, and when we saw exhaustion in his eyes, we knew it was time. We got to hold him and tell him we loved him, and everyone was kind to us, letting us take up a little exam room for half the afternoon. This vet office made a tragic day the best it could be, letting us grieve but be close to our little guy as we said our goodbyes. I can't say enough good things about this place and the people who work here.

    Dani post overnight discharge

    Can't say enough good things about VEG. Our puppy Dani had the tail end of the bone stuck in her esophagus, so we rushed her in for treatment. Dr Boiskin sat us down and explained our options and helped us determine our best option to save our puppy. Dr Boiskin and Dr Schanks began a scope to remove the bone from her esophagus and successfully saved her. From the nurses that comforted us to the overnight staff that took care of Dani, we appreciate everything VEG was able to do. They are so kind and helpful, always willing to answer questions on the phone and take the time out of their busy schedule to help you feel comfortable for what was going on at home!! Thank you, VEG, for everything you did for us and for saving our puppy Dani!!

    Sara U.

    It has been a stressful week for my cat and me. I was wasting a lot of money and time going to one emergency place on changing my cat's bandages on his tail. If I only l knew about this place earlier I would have just bite the bullet and taken him here for a tail amputation. They were able to work with me get the surgery grey needed. They were all so kind and helpful. Even the small waiting room had snacks,coffee, and flavored carbonated water. Thank you so much to staff and Dr. Natalie Gulson.

    Mavis says thank you for your patience.
    Claire B.

    Update: Star added upon second visit. I cannot thank the VEG group enough. I was a witness for an alleged...hit and run involving an SUV and a small breed dog. They did everything medically possible to try and bring her back but I suspect the injuries were just too extensive. I felt so helpless in trying to comfort the young woman I just met. I want to reiterate that this was not her fault. Both her dog and her were taken to a private room. Once I found out she had a friend coming for comfort I got up to leave and the reality hit me. I can jump into action like there's no tomorrow, it's the coping and/or aftermath that gets me. I also have a syndrome that can sometimes get me faint if I stand up too fast. I wasn't thinking and soon was being caught by the staff. They made sure I was alright before I left. It was a worst case scenario situation and VEG went above and beyond for everyone involved. All who was there, from the bottom of my heart, I thank you.

    Rebecca S.

    I'm so grateful to VEG for their help when my cat Pippin needed emergency surgery. Pippin (who was ~6 months old at the time) needed linear foreign body removal surgery after finding and swallowing some string in the trash. This was my first time going through an emergency with my pet, and I was an anxious mess the entire time. The staff and docs at VEG were very kind. The staff let me stay with him in the treatment area throughout the couple of days he was there, but I also had the option to stay in the waiting room or to leave if I preferred that. It was nice to have those choices and feel comfortable visiting him whenever I wanted (which was often!!). They were always willing to provide me updates in person or over the phone, and the vets even kept me updated during the surgery. They were always very up front with me about the prognosis and possible complications at every step, which I appreciated a lot. Obviously emergency vet care does not come cheap, and I also really appreciated the support of the staff when it came to figuring out the financial parts of the care too. As a student on a school stipend, my cash flow is somewhat limited and it was a challenge to pay down the deposit. They helped me explore options such as transferring him to a different vet for surgery, and were flexible when that fell through and I needed to have the surgery at VEG. They even negotiated some of the prices when I hit the upper limit of what I could pay. I really felt that the staff at VEG cared about Pippin and wanted to give him the best care they could. I'm so thankful to them for caring for Pippin and supporting me too. It's been about 6 months, and Pippin has fully recovered and is living his best (now string-free) life. Special shout-out and thanks to Dr. Boiskin for going above and beyond for Pippin!

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    The staff turned what could have been a stressful and unpleasant experience into acollaborative interactive care of my animal.

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    Ask the Community - Veterinary Emergency Group

    My dog has had kennel cough would you groom her standard poodle?

    Does VEG treat rabbits? Blue Pearl is no longer seeing exotics and I need an alternative in case of GI stasis.

    Yes, GET treats exotics..They will see your rabbit.

    View All 3 Questions

    Review Highlights - Veterinary Emergency Group

    The team was more than understanding, compassionate, we were able to sit in a private exam room while we waited to see the Dr.

    Mentioned in 10 reviews

    Read more highlights

    MedVet Chicago

    MedVet Chicago

    (965 reviews)

    Avondale

    I first visited Medvet 10 years ago when my now 10.5 year old French bulldog consumed grapes during…read morea walk. He was hospitalized for a week, which was absolutely terrifying for this new dog owner, but the staff was very kind and patient, regularly assuring me everything was going to be okay. He left the hospital with no permanent kidney damage thanks to their excellent medical care. I visited Medvet with the same pup again about six years ago for an oncologist consultation following two surgeries removing a total of four mast cell tumors. The oncologist was so knowledgeable and compassionate during the initial consultation that I was finally able to relax a bit despite not yet knowing if the cancer has metastasized. After an ultrasound and some bloodwork, he was able to give us the great news - the cancer had not metastasized. My pup has not had any health issues since. Two weeks ago, I rushed my 16.5 year old Bengal cat, Stevie, to Medvet after she suffered what appeared to be a stroke. Her health had been declining over the past year (zero health concerns prior). Our regular vet was concerned she might have cancer after reviewing bloodwork results six months ago, but since I refused to put a 16 year old cat through chemo or radiation, we decided to monitor the situation. The results of the bloodwork at Medvet ruled out every easily treatable illness... cancer likely caused the neuro issue. I'd never had to make the hard decision to compassionately end a fur baby's life, but I believed in my heart it was the best thing for her. And minutes later I questioned my decision... I probably spent an hour going back and forth while sobbing uncontrollably, and the amazing team at medvet counseled me through it all. Ultimately, they made me feel comfortable about my decision to let Stevie go with dignity. Since her passing, I've received multiple cards from the staff at Medvet. Their team truly cares about every patient AND owner. Their compassion and kindness is second to none.

    less than one for the internal medicine department! They killed my dog within a week and half of…read moregoing there for help! When I called to cancel his appointment and the reason they hung up!

    Veterinary Specialty Center

    Veterinary Specialty Center

    (503 reviews)

    With how quickly things can take a turn in the blink of an eye, we were so fortunate to have a 24/7…read morespecialty center so close to home. Last week we had a major scare and were transferred over to VSC from VEG, and upon our arrival they were already expecting us and were able to take our pup in and get her situated since she was in so much pain. Once we were in the room they walked us through best case scenario, and worst case scenario. To admit, they require the deposit for the minimum amount. The staff made sure to explain and present our options after evaluating the severity of our girl. We were able to walk out knowing what will and could happen. Before we left we were taken to the back to see our girl, and were offered visiting hours and the ability to call and check in with updates at anytime. The nurses were so nice and treated our girl so well that when it came time for us to say good night or bye for now she walked off without hesitation knowing they were going to take care of her. We've been in and out for a few different reasons since this trying to figure out the right dosing to help our girl heal, and to keep her comfortable and healthy. We were able to call in the middle of the it with questions and if we should bring her in or if there was something we could do at home to keep her comfortable. Each time we came in we were welcomed, headed and taken care of. We worked with a few different doctors over the course of the last week and were really glad to see how much attention and care they put into each pet and our girl. Overall, we had a pleasant experience. You never know what could happen until it does. They will talk through all the possibilities and give you your choices. You'll never have to feel silly about deciding what's best for you and your family.

    I took my baby into the e.r for shallow and labored breathing. While the place was huge and clean,…read moreI did appreciate the quickness that my dog was seen given his crucial circumstance- they took him right away. I entered the establishment around 9am and didn't leave until sometime in the afternoon. My baby had a provisional diagnosis of chf and was prescribed medication to help him. We were given multiple options of how we wanted to proceed which is nice. We ended up choosing to have him come home on outpatient meds and had some X-rays done. I'm not gonna lie--this place is pricey and the way they do things is...interesting. We opted to get our medications within the community rather than through the e.d directly and the e.d doctor we worked with, Dr. Jacob Fischer, was kind. However, there was an incident which made me a little frustrated and not trust this place when the doctor wrote the script for the medications and when we went to get them filled at an outside pharmacy, the dosage that the doctor wrote was incorrect. Dr. Fischer wrote for a 1.5mg dosage when he meant to write 2.5mg dosage. Thankfully, the pharmacy tech at the outside pharmacy recognized this error as they didn't carry 1.5mg tablets for that particular medication, only 1.25mg, 2.5mg and 5mg. The pharmacy tech called the e.d and spoke to Dr. Fischer to gain clarification in which Dr.Fischer confirmed that he meant to prescribe 2.5mg rather than 1.5mg. Learning that Dr. Fischer made this mistake was alarming because I am paying this place for their services and if they are prescribing medication that would potentially save my baby's life then I would hope and actually assume that the doctor would be doing his job correctly because guess what? If it's incorrect, it could have cost my puppers his life. Thank God for the community pharmacy technician catching this error. Otherwise, I am grateful for the medications that were prescribed for my baby as they are helping him but I am not happy with the error that was done by the e.r physician. Maybe they need to give more critical cases to more seasoned veterinarians who have more experience on all forefronts instead of those who just graduated veterinarian school from 2023 and more recently. Allowing more seasoned veterinarians to work on critical cases like my baby's can ensure that our animals are properly taken cared of and the mediations that are prescribed to them are done so accurately. The pharmacy tech who took care of my baby, I forgot her name but she was amazing. She was the one who had told me to check out other places in the community for his medication because you could definitely get it cheaper than what they charge there and I love that. This techs heart was definitely in the right place. The receptionists in the front were decent but at times, it seems like they were more interested in talking to each other instead of taking care of those that were walking in. For those of you who would like to go here, they do have a plethora of services but i would definitely do your research. Again, I am grateful that they were able to take care of my baby but as for follow up care, I think I will be sticking with our normal vet. Please enter this establishment at your own risk and don't say i didn't warn you.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (9 reviews)

    we were trying to help our hamster in need, and the doctor we called told us that she can give us…read moreresources to help our hamster. Great help and thoughts for our hamster! :)

    I came here last night with my very senior dog Sasha, because she'd been having persistent GI…read moreissues that were pretty severe for her. I called ahead of time to check on pricing for the exam, etc., and one of the Vets answered and was so kind and patient while I explained what was going on. She reassured me they would walk me through a treatment plan we could handle after I brought her in. When I got there, I was met with the warmest, kind, helpful energy from every single person who worked there. From the person who did our intake, to the techs who did her initial vitals and administered her IV later on, (and cleaned up her mess on the way out - TY) to the Vet herself, I felt more than comfortable that they had my girls best interest in mind but were also realistic with what I could spend and how far we wanted to go with her care considering that she's 15.5 years old. After the vet examined her, I was sent a quote via email I could approve via my phone, and while I paid cash, they have an instant link you can pay for your services via credit card through email as well, which I found amazingly efficient and made what I was spending and what was included crystal clear so there was no anxiety about hidden costs. (I also found this place to be INCREDIBLY reasonable in their pricing compared to the other Vets I've gone to in the city). Special shoutout to the tech with the amazing mustache and the woman who administered her IV.... He was down on the floor, with my pup's head in his lap, petting her and saying the sweetest, most reassuring things while the other tech also just gave her such praise that we got some little exhausted tail wags out of her during what couldn't have been a comfortable process. It was just what we both needed in that moment, so thank you both so, so much. I was calm but pretty emotional, and I just felt safe coming here and would 100% come here again if needed, and recommend that anyone facing something like this with their fur baby come here too. The entire experience was quick, efficient, and again.... the kindness and genuine love they showed my baby was all I needed to know to feel comforted during a stressful moment. Happy to report the treatment she received has dramatically improved her condition in just a day, so overall it was a 10/10 experience.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (20 reviews)

    We have 3 senior cats. On good Friday the female was showing end of life behavior. Our primary vet…read morewas not available. Contacted a few other nonemergency vet options and was not able to get through but reached out to VEG Saturday afternoon. Very helpful on the first phone call, technician was compassionate and put me through to the an Dr on staff and we discussed options. Was sent an easy link to fill out ahead of coming and when we finally did come through the door, the staff was professional, compassionate and understanding. Options were provided at every step with no judgment or pressure. The room we were provided was serene and peaceful. We were allowed plenty of time to process at each step, offered water and accommodations of being present or not for the actual transition. No one wants to ever think of this process for their family member but this staff and facility were incredible during our loss. Highly recommend if you have the unfortunate situation as well.

    On 2/16/26, my German Shepherd was not doing well. I called to set up an emergent appointment with…read morehis vet that he had been going to since he was a puppy, but they would not make time. But I found VEG on google initially and saw that it was close to home. From the moment I called to make sure they could see me and my pup, they were incredibly helpful and kind. I arrived and once I pulled up they had a team out to the front to help my and my pup. They instantly got to work on my dog and I felt their concern and genuine support. I unfortunately did not receive the news I wanted and had to put my dear pup to sleep. The team here were incredibly supportive and caring once I decided to make my pup comfort. They had a beautiful, cozy room for us to say our goodbyes and helped coordinate all things after. I can't speak more highly of this place and everyone here. I would give this place a million stars if I could. Again, I would highly recommend the this location for any and all emergencies.

    Veterinary Emergency Group - emergencypethospital - Updated May 2026

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