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    MedVet Chicago

    3.4 (969 reviews)
    Open Open 24 hours

    Services - MedVet Chicago

    Emergency pet hospital

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    Jeffrey L.

    The short review: my baby girl is now gone, and Oz Animal Hospital and MedVet did nothing to help her. Two weeks ago, I took my cat to Oz Animal Hospital to see Dr. Bruner for what I thought was an ear infection. Instead, I was told she had a "mass" with a secondary infection. A tissue sample was taken and sent to pathology. We were sent home with antibiotic ear drops intended for dogs (used off-label on my cat) and told we'd need to see a surgeon or dermatologist. The biopsy came back inconclusive because it was dead tissue. Meanwhile, those drops began affecting her inner ear almost immediately. Within three days, my sweet girl was losing her balance and acting completely unlike herself. I then went to MedVet Chicago to see Dr. Wyatt, hoping for urgent care. He examined her and admitted he wasn't sure there was even a mass, but his recommendation? A series of tests and surgery totaling $11,000. I stopped him and said, "No one has treated the infection. Can we please start there?" I requested a bacterial culture and an antibiotic injection. He took the culture but refused the injection, saying systemic antibiotics aren't typically effective for ear infections and that topical treatment would be better. He said that he would call with results. Two days later, he called with preliminary results and said he'd call again five days later (after Labor Day) with the full report and a treatment plan to get us started while we waited to get into a dermatologist elsewhere (earliest was October 8). I asked again for an antibiotic injection, and again, I was told to wait. Meanwhile, my cat was declining rapidly. When her condition worsened, I called Oz Animal Hospital sobbing for help. None of their three locations could see her. I asked if she could at least get an antibiotic injection, and they told me to contact MedVet. So between two supposedly reputable veterinary providers, I was told to wait, to go elsewhere, and to do nothing while my baby's life slipped away. Yesterday, she passed away in my arms. And it didn't have to happen. What did I learn? That Oz Animal Hospital and MedVet Chicago failed my cat at every step. No urgency. No compassion. No basic care. Just expensive recommendations and passing the responsibility back and forth. If you value your pet's life, please do not trust these clinics. Ask hard questions. Demand action. Don't assume these people will do what's right for your pet. They didn't for mine.

    On our way home.
    Rachel E.

    Huge thank you to the team at Medvet. My senior pup was suffering from pneumonia aspiration and was rushed to medvet from our vet as she was not breathing well without oxygen support. My poor girl barely made the 15min drive as she was struggling to breathe. Upon arriving the team was quick to respond and also provided a special waiting room and social worker to make sure i was also being supported in this extremely emotional and stressful process. Doctors were compassionate and thorough through her whole 2 day stay in ICU. They were communicative in every step and made sure i felt confident in all the next steps of her treatment without making me feel like i was being pressured or taken advantage of financially in such a traumatic time. After 2 days in ICU, my tough girl pulled through and was able to come home to rest and recover. I truly believe they did everything to bring her home to me and genuinely care about their patients as well as their owners. They created a safe place to feel and stay positive while also being realistic and leading with empathy. Additionally, facilities were clean and professional just as any human hospital should be. My babygirl is now on the road to a speedy recovery. Thank you to the team at Medvet for saving my best friend.

    Text notifying us that our beautiful Odie was ready for pickup.

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    1 month ago

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    2 months ago

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    2 days ago

    Avoid at all costs. Was put in a room for hours and the vet never came. Eventually just gave up and left. Awful experience

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    24 days ago

    They won't allow zero stars If they did I would have clicked it. Bottom line.. If you love your pet DO NOT BRING THEM TO medvet.

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    11 months ago

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    8 months ago

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    10 months ago

    The er doctor was misleading and only gave two days worth of meds.Horrible business model.They prey on pet owners.

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    Page 1 of 25

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    Premier Veterinary Group - Chicago

    Premier Veterinary Group - Chicago

    3.4
    (317 reviews)

    I recently lost one of my cats. Howeve, people from the Premier Veterinary Group at the Belmont…read morelocation couldn't be nicer. I had to bring in my Meowth, who was 12 years old with chronic kidney disease that was diagnosed a couple of years ago. He lost a bunch of weight and didn't really eat well for a few days. I naively thought that he didn't like the wet food I bought so I purchased another brand to see if he would eat. Little did I know that I was too late to save his life. He was admitted to the hospital at 10pm ish on a Monday evening and we were there until 3am the next day. We were assigned a room and the assistant performed the intake immediately. After that, the wait was long; hence, I had to deduct one star for this review. Nevertheless, once it was our turn, the vet on duty told us the blood work was necessary and then we were just patiently waiting for the results and were wondering how Meowth was doing. Everyone was compassionate and kind. The lobby had coffee, tea, and vending machines selling snacks and pops. It turned out that Meowth had to be on a watch for another day and would be receiving the rehydration treatment and ultrasound. I knew some bills definitely would need to be paid. The good thing was an itemized bill would always be provided for me to review, so I understood what each treatment or medicine cost. Doctor Pratt spoke to me on the phone in the afternoon and patiently explained the results from the ultrasound. As I guessed, they didn't look promising. Doctor Pratt answered all my questions and it helped make the decision for Meowth. We picked up Meowth after work. Medicine and discharge instructions were given. In addition, resources for euthanasia were handed to me. Unfortunately, I ended up choosing in-home euthanasia for Meowth the following day so that the entire family, including his feline bonding mate, Persian, could witness and perhaps have some closure. I didn't know Meowth developed an aggressive form of carcinoma in a such short amount of time. Doctor Pratt informed me the affected area and told me the life expectancy after chemotherapy if I were to elect that route. I really appreciated her honesty. At least I gained clarity on Meowth's conditions and I wanted to do what was best for him. I know this is an unusual review with lack of happiness. In the end, I am beyond grateful for the 24-hour service that "Premier Veterinary Group" offers. I still have the other cat with me and I do hope that things will be less tragic when it comes to health emergency on a pet. However, I will not hesitate to visit here again for any concern about my cat, especially when an appointment with my regular vet office is unavailable.

    When one of our cats was diagnosed with lung cancer, we were devastated. Our regular vet gave us a…read morechoice of places to go including Premier. Premier had the best availability, was close to home, and came highly recommended by friends. I'm not going to lie, specialists and emergency vets aren't cheap. We first saw a specialist who said there was a 50/50 chance we could remove the carcinoma. If we good, Mel had years ahead of them. If they couldn't, it was more like months. When I dropped Mel off, the veterinary assistant collected my info and asked if he could have a photoshoot. As expected Mel charmed the pants off everyone and his photoshoot was more than I could've imagined. Unfortunately, the surgery revealed that his cancer was advanced and everywhere. When we took him home, they noted all of the ways he tried to con them into removing his cone and truly seemed enamored with him. Over the holidays, we knew the end was close and had scheduled an at home euthanasia for New Year's Day. Unfortunately Mel's little body had other plans. He started crashing NYE morning, so we called them to tell them we were coming. They started an IV and let me hold him in my arms while we said goodbye. They gave us options as to how present we wanted to be during the process and never once rushed us. They didn't bat an eye when I came in disheveled and crying. A few days later they called to check on us and sent a sympathy card. Losing a pet is like losing a family member. I'm grateful they did all they good to make it as stress free as possible.

    VEG ER for Pets

    VEG ER for Pets

    4.4
    (109 reviews)

    DO NOT TAKE YOUR PET TO THIS ER!!!!!! It is a MORGUE!…read more They triage your pet, give you an estimate for treatment that will make your bank account cry, but as a concerned pet parent they expect you to continue with treatment or it will be such an exuberant amount that you will be forced to euthanize. THAT IS NOT EMERGENCY MEDICINE!!!!! They don't even touch your pet unless you pay the ENTIRE estimate. And even after you hurry and pay right away, they take their sweet little time because THEY DONT CARE IF YOUR PET LIVES OR DIES. I recently had to take my cat here & the entire time he was there, every pet owner that walked in to this place walked out without their animal. They ended up charging me 6.1k to unblock him & admit him 48hrs, only to tell me at hour 37 that he needed surgery because THEY MADE HIS CONDITION WORSE, at which point they sent me surgical estimate for 6.5k MORE. They just stabilized him enough, but played the waiting game for him to get worse. That is not medical care for anyone, including pets. DO NOT TAKE YOUR PET!!!! & if you are forced to take them here, find another vet ASAP!!! Oak Elm Hospital ended up doing his surgery, and the doctor was solution oriented.

    Compassionate and caring professionals who acted very quickly to help my kitty go over the kitty…read morerainbow. Thank you Stephanie and Dr Itescu for your kindness and support. Happy ... you made me Happy my whole 14 years of my life. You helped me get through the toughest times. You brought me laughter and joy and most of all unconditional love following me around everywhere no matter what. You followed me through all my moves and made my life so much better. Thank you to the staff for making my Happys passing a calm and easy one.

    Veterinary Emergency Group

    Veterinary Emergency Group

    4.9
    (14 reviews)

    I usually don't write reviews but omg everyone was so amazing and kind and gentle with my kitty who…read morehad string wrapped around his tongue. You can tell they all truly love what they do I highly recommend this place if you ever have a pet emergency! They're pretty affordable too!

    I came here last night with my very senior dog Sasha, because she'd been having persistent GI…read moreissues that were pretty severe for her. I called ahead of time to check on pricing for the exam, etc., and one of the Vets answered and was so kind and patient while I explained what was going on. She reassured me they would walk me through a treatment plan we could handle after I brought her in. When I got there, I was met with the warmest, kind, helpful energy from every single person who worked there. From the person who did our intake, to the techs who did her initial vitals and administered her IV later on, (and cleaned up her mess on the way out - TY) to the Vet herself, I felt more than comfortable that they had my girls best interest in mind but were also realistic with what I could spend and how far we wanted to go with her care considering that she's 15.5 years old. After the vet examined her, I was sent a quote via email I could approve via my phone, and while I paid cash, they have an instant link you can pay for your services via credit card through email as well, which I found amazingly efficient and made what I was spending and what was included crystal clear so there was no anxiety about hidden costs. (I also found this place to be INCREDIBLY reasonable in their pricing compared to the other Vets I've gone to in the city). Special shoutout to the tech with the amazing mustache and the woman who administered her IV.... He was down on the floor, with my pup's head in his lap, petting her and saying the sweetest, most reassuring things while the other tech also just gave her such praise that we got some little exhausted tail wags out of her during what couldn't have been a comfortable process. It was just what we both needed in that moment, so thank you both so, so much. I was calm but pretty emotional, and I just felt safe coming here and would 100% come here again if needed, and recommend that anyone facing something like this with their fur baby come here too. The entire experience was quick, efficient, and again.... the kindness and genuine love they showed my baby was all I needed to know to feel comforted during a stressful moment. Happy to report the treatment she received has dramatically improved her condition in just a day, so overall it was a 10/10 experience.

    BluePearl - Skokie

    BluePearl - Skokie

    3.2
    (190 reviews)

    I had to visit this emergency pet hospital recently for my dog. Thank goodness they are open 24…read morehours and we were able to get in right away. There was no wait when we visited so we were seen rather quickly. Although we received tragic news about our dog's condition and we ended up having to put him to sleep, I felt the staff were very professional and empathetic. They did what they could for him to make him feel as comfortable as possible.

    So my interactions with this place were years ago but it is important to pay it forward as someone…read moredid for me. This location also housed an exotic animal hospital and I loved one of the doctors with that place that has moved to a separate location. Every animal who was brought into this place has died. I understand these vets are not GOD and we are bringing in our beloved animals who are sick or ill and there may be nothing the vets could do HOWEVER..... I had a hamster I paid $5000 to remove I thought permanently, or so I thought it was permanent, a malocclusion or tooth that grew straight backwards into the poor creature's skull and out its face. Nope, grew back worse than before and that poor thing died horribly. That said I am attaching my review for the Northfield location because I found a Yelp review helpful when desperate to save my dog. I feel about the same at this point with this location. So here it is: Ummm so.... I found Rockford Animal Hospital from right here on Yelp . This BluePearl is part of a Corporate thing that is only interested in money. I guess it is the NorthShore and we need to justify a big salary and high real estate for this place but yeah.... This is involving a creature who is part of your family.... The staff was very cold and sorry that quote was insane. I have also been to the BluePearl in Skokie. If you find yourself in a financial pickle and you can drive to these locations, obviously NOT an option in some emergency situations.....BUT if you can, check out these places: they are worth the trip. I have a dog who had a tick and ended up with an autoimmune situation. $3500 paid to BluePearl here for just an antibiotic but quoted $13,000 for antibiotics, testing a a few days stay which I could NOT afford at that time and we went on our way. 1. Bowes Animal Hospital in Elgin just did dentistry on my poor baby when no one else would take her. They were affordable, competent, transparent, compassionate and made me feel at ease. 22 extractions and she is doing great! This is a 3 doctor place that is independently owned and operated. Delightful doctors, techs and office staff. They are wonderful!!! 2 hour drive 1 way. We will be driving back there next year for an annual checkup. 2. Premier Animal Emergency Hospital Ethos on Belmont in Chicago. This has been her "regular vet" since they have an internal medicine specialist since no one nearby seems knowledgeable about what her autoimmune situation is all about. Testing is much more affordable, kind and compassionate staff. I completely forgot this place did a crazy complicated surgery on my old JRT a decade and a half ago on his broken leg and involved 63 pins... My beloved dog literally ran full tilt on that leg until the day he died. 3. Rockford Emergency Animal Hospital in Rockford Illinois. My baby spent multiple nights over the course of a month when all of this started a few years ago to figure out what to do to help her. This is a 3 hour drive for me 1 way. Just to be clear, all of those visits and extended time staying many overnights with someone monitoring her extremely high fever, continuous IV, an entire panel of bloodwork antibiotic protocol and when that didn't work we went to steroids. This whole thing was a fraction of the $13,000 BluePearl quoted for just the little start. Even if you tag on the $1000 in missed tolls and hotel stay because I was in such duress driving hours back and forth in desperation to keep this sweet creature alive I think I might have gone a little over $5000. $13,000 would have wiped me out beyond imagination and would have ended up being a death sentence. All the visits to the 3 above places IN TOTAL over a few years has now have come to that $13,000 mark quoted way back and my dog is stable and thriving.

    North Center Animal Hospital

    North Center Animal Hospital

    4.2
    (149 reviews)

    Our experience was absolutely horrible. I made an online appointment for my sick cat, immediately…read morecalled to confirm it, and never received a confirmation email. I also asked about earlier availability since he wasn't doing well, but no one ever called me back. When we arrived, they claimed they had no record of the appointment. They admitted they received my voicemail but never returned the call. Despite being listed as a hospital vet, they refused to see my cat while he was visibly sick and crying in the waiting room, and instead sent us elsewhere. What made this even worse was the lack of compassion from the front desk staff. Rather than handling the situation with empathy, the first receptionist was rude, dismissive, and seemed to mock my partner for not having a confirmation email. When we explained that we had called ahead and left a voicemail, our concerns were brushed aside instead of being met with understanding. If your systems were disrupted, that is an internal issue, not the fault of worried pet owners seeking care. Families dealing with sick animals deserve kindness, professionalism, and compassion, not blame or poor treatment. This was an incredibly stressful and frightening experience, and the complete lack of empathy made it far worse. I strongly encourage better staff training, improved communication systems, and more compassionate customer service, especially for a business presenting itself as an animal hospital or urgent care provider. If you are not equipped to reliably provide emergency care, your branding should better reflect that. Completely unacceptable customer service and zero compassion for animals. Do not rely on this place if your pet truly needs help.

    After five years of loyalty and monthly visits, I was shocked to be dropped as a client with barely…read more24 hours' notice while my dog was in the middle of critical post-surgical care. Until this week, I viewed my relationships with this clinic very positively--specifically with Dr. Courtney, the vet techs, and the front desk staff, who have always been respectful and professional. Unfortunately, this dismissal felt like a reactionary response to me seeking accountability for major communication failures. This began with Dr. Castillo, whom I highly advise against seeing, chastising us for a ripped stitch. However, his post-surgery instructions to "leash walk as tolerated" were later admitted to be auto-populated and not adjusted for the specific care my dog needed. The issues continued with Dr. Leary. After a bandage change that took significantly longer than anticipated, the feedback was that my dog handled it fine, they just did not have the materials prepped for his bandage change and that the surgeons were "professionals." However, I discovered second-hand from our outside surgeon the next morning that the clinic was actually recommending anti-anxiety and pain medication for future visits due to his discomfort during the bandage change--information never disclosed to me directly. When I called Dr. Leary to address this, I admittedly spoke with an angry tone, though I never swore or belittled her; I was seeking accountability for why this was withheld. Despite my attempt to apologize to Dr. Leary the next day, my call was unreturned. Instead, Dr. Locher called to terminate our care, citing a "pattern of behavior and tone" with the doctors and staff. This was never discussed in the five years that we had been treated there and North Center had opportunities almost monthly to address this behavior as we were regular visitors. Initially, Dr. Locher stated he would not treat my dog and would cancel all remaining appointments. It was only after I expressed the difficulty of finding new care in less than 24 hours that he backtracked and offered to see us for the scheduled times. However, since it was clear there was no intention of continuing treatment beyond those visits, the trust was broken and we were forced to find a new medical team entirely on our own during a surgical recovery. I reached out to Dr. Locher and management privately to share this feedback. The response from Dr. Locher ignored the admitted medical errors and the lack of transparency regarding Jax's medication. Instead, he doubled down on the dismissal, stating that "emotional distress does not excuse certain behaviors," despite admitting in the same breath that I have been "pleasant" for the last five years. To abandon a patient mid-treatment because a long-term client sought accountability during a medical crisis is a massive breach of professional ethics and I highly suggest avoiding this clinic.

    MedVet Chicago - vet - Updated July 2026

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